Sr. Data Engineer

Looking for Linux BSP Engineers for one of our clients

Skills Required: C Programming, Device Driver Development, BSP, U-Boot, Board Bring-up

Location: Bangalore

Experience 3 to 6yrs

Education/Qualification: B.E/B.Tech (EEE / ECE)

Domain: - Bootloader, Linux BSP, Device driver for Ethernet, PCIe, USB, etc

○    U-Boot and Linux porting / upgrading to ARM based SoC

○    Device drivers for SPI, I2C, Touch screen, MEMS Sensors

○    Device drivers for Audio, camera, display etc.

Additional considerations:-

Must have: - Ground up driver development and debugging experience

Position: Call Quality Analyst

Key Responsibilities:

1. Conduct call audits: Listen to recorded or live customer service calls to evaluate the quality of interactions, ensuring adherence to company standards.

2. Quality assessment and control: Evaluate call agents' performance based on established metrics, including communication skills, product knowledge, adherence to scripts, and compliance with company policies.

3. Provide feedback: Deliver constructive and actionable feedback to call agents based on audit results to help them improve their performance and enhance customer satisfaction.

4. Reporting: Prepare detailed reports summarizing audit findings, trends, and areas for improvement. Provide regular reports to the management team.

5. Process improvement: Work with cross-functional teams to identify process improvements that can enhance the overall quality of customer interactions.

6. Compliance: Ensure that all customer service activities comply with legal and regulatory requirements.

7. Customer feedback: Incorporate customer feedback into quality assessment processes

Qualifications:

• Bachelor's degree in a relevant field or equivalent work experience.

• Proven experience in quality analysis and call auditing, preferably in a customer service environment.

• Excellent communication skills, both written and verbal.

• Knowledge of relevant industry regulations and compliance standards.

• Proficiency with Microsoft Office suite (Word, Excel, PowerPoint).

call QA for Pune

language- gujarati, tamil, telugu,malayalam, Punjabi, kannada (any)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 25k ctc location: Vimaan Nagar

call QA for Banglore/Jaipur

language- Hindi andEnglish (both)

Experience- 6months- 2yrs (BPO Voice also considerable)

Salary- 22k ctc LOCATION: HSR layout

Must have :

• Strong Experience in Python development
• Familiarity with Data Structures and Algorithms
• Experience in developing Enterprise scale applications
• Exposure to NLP
• Exposure / awareness of AI, ML
• Exposure to Windows Azure is an added advantage
• God understanding of project architecture and software development processes such as Agile and Scrum

Responsibilities :

• Partner with Business Stakeholders to translate business objectives into clearly defined analytical Projects
• Own the end-end process, from recognizing the problem to implementing the solution
• Understand customer’s requirements and design the optimum solution using Icertis’ AI applications
• Configure, Extend, and optimize Icertis AI app through Python scripts, NLP NER Analysis and other mechanisms
• Take full ownership of project / product features to implement, provide bug fixes and write tests and tooling for those features to ensure they work well at cloud scale.
• Plan and identify solutions and risks in assigned work
• You are expected to be hands on and write code on day to day basis and also mentor other team members

We're Nagarro. We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18000+ experts across 32 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!

Must Have Skills: Digital products, Industry 4.0, RFP, Agile

WHAT MAKES YOU A GOOD FIT FOR THIS ROLE:

• Should have experience in Supply chain/Data analytics/IOT domains.

• Must have experience as a consultant in one or more of the following domains: manufacturing, light engineering industry, heavy engineering, automotive, chemical, food & beverages, consumer goods, agriculture.

• Good experience in implementing IoT use cases across Edge and Cloud by leveraging standard out of the box platforms or creating bespoke solutions.

• Candidate should be fluent in agile delivery model with experience in working with any of the agile product management tool, preferably JIRA.

• Ability to create an understanding of customer business and customer value chain to identify the AS-IS process and digital gaps and create a TO-BE process.

• Must have experience in creating digital products / software / digital platforms.

• Must have experience in conducting customer workshops and ability to engage with them to elicit their business requirements and product requirements.

• Must have experience as a product owner especially in – creating and championing customer and product vision, identifying and documenting customer needs, managing the product backlog, prioritizing the requirements, planning and creating roadmaps for MVP.

• Should have experience of creating responses to customer RFP and RFI proposals.

• Must have ability to make and effectively communicate decisions. The candidate should know how to disagree, how to address opposition/rejection, how to navigate the conflicts in multi stakeholder requirement and how to build consensus.

• Must have excellent written and verbal communication skills and demonstrated ability to work with a global team.

WHAT ARE YOUR RESPONSIBILITIES:

• Ensuring short term and long-term success of the account

• Identifying opportunities in the current engagement to cross sell or up sell Nagarro’s offerings

• Interacting with other Center of Competence (CoE) architects and teams, and providing solutions from a software perspective

• Analyzing applications, both pre-production and post-production

• Participating in process studies or pre-sales process of responding to RFI, RFPs and proposals

• Leading business and technical analysis sessions to support new development efforts to meet current and projected business needs

• Quickly understanding the business issues and data challenges of client’s organization and industry

• Providing expertise on the systems capabilities/limitations as it relates to business goals

• Preparing impact and opportunity assessments regarding the cost/benefit of proposed projects

• Driving the implementation of technology and process solutions from concept to completion

• Providing analysis and support for the project management, application development, and QA teams throughout the development lifecycle

• Good understanding of clients’ accounts, client database and business projects

• Conceptualizing and executing workshops internally and with customers on technology and business topics to identify new solution areas and use cases

• Effectively managing program(s) through development of robust schedules, change control, and risk mitigation

• Owning the health of the account on all key metrics (risk, scope, schedule, quality, resources, finance, and customer satisfaction)

• Showcasing a consulting mindset by acting as a solution provider rather than an order taker

• Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case

• Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance

About the Company

Job Description

• Gather intelligence from key business leaders about needs and future growth
• Partner with the internal IT team to ensure each project meets a specific need and resolves successfully
• Assume responsibility for project tasks and ensure they are completed in a timely fashion
• Evaluate, test and recommend new opportunities for enhancing our software, hardware and IT processes
• Compile and distribute reports on application development and deployment
• Design and execute A/B testing procedures to extract data from test runs
• Evaluate and draw conclusions from data related to customer behavior
• Consult with the executive team and the IT department on the newest technology and its implications in the industry

Requirements:

• Bachelor’s Degree in Software Development, Computer Engineering, Project Management or related field
• 5+ years’ experience in technology development and deployment

Job Description – IOS developer

Responsibilities:

● Ability to design and implement and maintain highly complex systems and subsystems.
● Writing well-designed, testable and efficient code.
● Designing and developing advanced applications for the iOS platform.
● Troubleshoot, debug and optimize existing applications.


Requirements:

● Bachelor's degree in Computer Science or equivalent
● Proficient with Objective-C and Swift, Core Data, Core Animation, Networking
● Experience with performance and memory tuning with tools
● Familiarity with push notifications, MVVM


Location : Noida

Education

B.E/B.Tech - Any Branch
Min. Percentage- Not mentioned

Language skills Required

Not Mentioned

Primary Key Skills

Objective CSWIFT

Additional Key skills

Not Mentioned

Other Benefits

Health Insurance, PF

• 15+ years of experience in the IT / ITES industry.
• Highly enthusiastic and energetic delivering sessions in virtual delivery platforms
• Experience in leading initiatives around business transformation incorporate
• Facilitation experience delivery topics around Digital / Agile / Design Thinking
• Experience in delivering leadership programs for Mid to Senior level audiences.
• Highly aware of technology trends across industries
• Familiar with platforms such as WebEx, Zoom, MS Teams
• Learner centricity

Desirable areas

• Industry certifications on Digital / Design Thinking / Agile related areas
• Instructional Design and content development skills
• Managed P&L responsibilities
• Awareness of the latest tech trends such as AI, IoT, Blockchain, ML

Roles & Responsibilities:

• Management of facilitator eco-system
• Identify sourcing strategies to onboard new facilitators with a practitioner background
• Collaborate with Operations and Finance team to ensure Facilitators costs are within budget
• Guide team to ensure timely NDA and Pricing contract documentation
• Guide team to ensure timely renewal of pricing contract documentation
• Ensure facilitators are provided Train the trainer service live / online
• Ensure facilitators are assessed for their teach-back process
• Ensure timely certification and readiness of pool of facilitators at a global level
• Resolve facilitator grievances by collaborating with key stakeholders
• Upskill on latest products for self and other existing facilitators
• Deliver 8 to 10 sessions per month on Leading Now and Leading Next themes
• Create an eco-system of facilitators across industries
• Oversee and report metrics for improving experience through dashboards and analysis
• Good working knowledge of MS Office tools, Eg Word, Excel, and Powerpoint

• Work with customers and partners to understand, identify the issues and provide technical assistance in the setup, integrations, and usage of the company platform.
• Work with the internal engineering and business development teams, to research, solve and enable customers to their full potential.
• Talk to customers through a series of actions, either via phone, email or chat, until they’ve solved a technical issue.
• Document technical knowledge in the form of notes, manuals and FAQs.
• Ensure all customer conversations are logged. Prioritize and manage several open issues at once. Follow up with customers and other internal teams to ensure that the issues are resolved on time
• Work with the product team to identify gaps and recommend solutions for the same.

Requirements

• Up to 4 years of experience.
• An engineer with immense energy and affinity to work with customers and solve their critical issues. B.Tech, especially in Computer Science, Computer or Electrical Engineering or related fields, is highly desired.
• Experience in software development technologies. Familiarity with web technologies & scripting languages (HTML, NodeJS, Python in particular) is a strong plus.
• Ability to reason, think and identify problems and work with teams to design, estimate & deliver a solution for the same.
• Excellent communication skills (both verbal and writing) to converse with customers and the ability to capture knowledge into documentation & reference materials.
• A persistent learner with the ability to constantly learn and grow with the team