- Experience in Solutioning IT Services solutions in multi-service areas: Infrastructure Services, Applications Development, Applications Maintenance, Business Process Outsourcing
- Deep experience in three key functional areas: Technical Solutioning, Competitive Analysis, Pricing & Analysis
- 8+ years’ experience in these three functional areas.
- Demonstrated track record of winning deals.
- Knowledge of IT Services vendors in the competitive landscape, with a deep knowledge of 1-2 vendors Solutioning and go to market approach.
- Exceptional data analysis and creative problem-solving skills.
- Self-motivated and entrepreneurial.
- Ability to learn new skills quickly.
- Ability to communicate at the Executive level.
- Deep MS Excel skills.
- BS and/or MS in computer science or equivalent experience.
Shubham Vishwakarma
Full Stack Developer - Averlon
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About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
Problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status.
- Good knowledge of SaaS and IT sales.
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Exp:2-6yrs
Location: Navi Mumbai
80% overseas travelling.
CCNA, MSSA
2) Common security technologies and practices.
3) Storage Platforms technologies (RAID, SAN, NAS, tape libraries).
4) High availability technologies (i.e. based on OS, Veritas, Oracle).
5) Experience with business intelligence applications such as Crystal Reports, Oracle BI.
6) Previous experience from hospital environment and radiological workflow, including technical skills on Radiology Information systems (RIS) and Picture Archiving Communication Systems (PACS) are desirable.
7) Virtualization technologies VMware / Hyper-V.
8) Knowledge of DICOM and HL7 technologies.
He/She would be leading the sales for Managed Services, which involves :
1. Tracking & managing inbound leads.
2. Outbound lead creation.
3. Lead qualification.
4. Follow-up on qualified leads.
5. Explaining MS service proposition, Ecom business requirements & handling queries.
6. Commercial discussion & negotiations.
7. Final contract closure & 8. Handover to Onboarding team
Eligibility Criteria :
1. Min 3 years’ Experience in B2B sales ( Ecommerce background preferred)
2. Min Graduate (MBA Preferred)
3. Excellent communication & writing skills
4. Fluent in English & Hindi
5, Basic Excel & PPT working skills
Other Skills:
1. Rapport building on the call
2. Active listening
3. Qualification questioning
4. Objection handling
5. Post Sale relationship management
6. Positive attitude
7. Team Player
Our client is an Innovative B2B Saas company which focuses on integrating technology into solving regulatory compliance, privacy, cyber security and financial issues management. Founded in 2009, as a technology service provider, it aimed to specialize in digitalizing and transforming the enterprise systems, data and processes of professional service companies by providing in depth computer system design and related services.
Revenue earned by the client as on 2020 is $13.6 Mn and also has partnered with almost 50% of top 20 companies. They have been showing a significant growth of over 30% in the last few years.Their client base has over 300+ customers and 3 lakhs + users comprising big 4s and major Companies worldwide.
They are located in Chicago, London, Mumbai, Pristina and Philadelphia.
As a Clojure Developer, you will be responsible for enhancing and maintaining our flagship product. You will work in all areas of our stack, which includes working on the Clojure web server, backend data processing services, web front-end, Go components, as well as our platform API.
What you will do:
- Developing new features, troubleshooting and improving existing ones, and participating in tech debt efforts that aim to improve the product as well as the development experience
- Writing automated tests to ensure your code functions as desired
- Working closely with our design team in our design driven development style, helping our designers dream up solutions to user problems that astonish and delight
- Helping improve your and others' code during code review
Desired Candidate Profile
What you need to have:- Demonstrated software development experience preferably with a functional language. Bonus if you already know Clojure or Go
- Full-stack development experience, possibly with a bias towards either front-end or backend development
- Knowledge in React and Javascript
- Unit testing experience
- Prior experience in RESTful API use, implementation, or design
- Experience with a relational data store, PostgreSQL is a bonus
React.js
Javascript
Redux/Flux
jQuery
AngularJS (1.x)• Should understand design patterns and its implementation over JavaScript
• Must know a front-end JS framework like, React.js + Redux
• Must know functional programming paradigm & JQuery.
• Should understand OO concepts and write OO JavaScript.
• Should be able to Architect the structure of a heterogeneous application. For example, an application
• consisting of Server side script on Node.js plugged with any NoSQL (e.g MongoDB) OR Relational
• Database and frontend in React.js, Angular.js.
• Experience optimizing browser loading and rendering
• Hands on experience in HTML5, CSS3.
• Experience in handling project, with agile methodology
• Should know one of Task Runner(bundling) tool like Webpack, Gulp.
• Notice Period - 0 to 15 days only
Customer Service Manager
We are seeking applications to work remotely from India with experienced bachelor and above qualified professionals with proven and successful experience in a similar role, ideally in a corporate accounting environment with exposure to wide range of clients.
Friendly, diligent and with great communication skills, Client Services Officer (freelancer) need to meet deadlines and deliver outstanding customer service for an Australian based accounting firm.
MUST REQUIREMENTS
- Excellent level of English communication skills in writing, and speaking
- 5-10 years customer service experience in corporate business environment
- Minimum bachelor degree or above in business related discipline ( Accounting, Commerce, Finance, Business Administration)
TASKS INCLUDE
- Handling client calls and emails, responding in a timely manner.
- Preparing Statements of Advice.
- Preparing documentation for meetings.
- Lodging applications and preparing submissions for new business.
- Liaising with internal teams and colleagues to resolve problems and find solutions.
- Creating and maintaining client files.
- Liaising with financial institutions on behalf of clients.
- Giving technical support to clients on bespoke software, if they are using it at home.
- Processing client orders, such as new company formations, trusts or self-managed superannuation funds.
- Assessing client budgets and creating financial plans.
ROLE REQUIREMENTS
- Excellent level of English communication skills in writing, and speaking
- Must have customer service experience
- High time management and organisational skills
- Has Microsoft office experience
- Excellent telephone manner
- Preferable experience in a similar position
- Must have administration experience
- A passion for great customer service
- Reception/administration experience
- Ability to time manage a variety of tasks
- High attention to detail
NodeJS (Node.js)Javascript
MongoDB
ExpressNodeJS Developer - Backend
About T7E
T7E is an auto-focused mar-tech company run by a team of experienced professionals. They are well poised to solve some fundamental business challenges in the Indian automotive aftermarket, made up of an estimated 10 Lakh Mechanics, 1 Lakh retailers and over 1000 parts & consumables manufacturers. We are the only company in the market solving business challenges of mechanics & retailers by combining technology & human connect, in partnership with brands. ( http://www.t7e.in">www.t7e.in )
Experience: 3 - 7 years
Openings- Senior Software Developer
Job Location: Mumbai ( Mulund -West )
Responsibilities
- Writing reusable, testable, and efficient code
- Coding and operating node.js based services
- Participate actively in design discussions and defining the long-term architecture of the system.
- REST ful APIs and API Communications
- Programing Language: Html5, JavaScript, Node JS, Angular JS, MySQL, MongoDB
Expected from candidate:
Ø Strong proficiency with JavaScript
Ø Knowledge of Node.js and frameworks available for it
- Hands on in application development using with NodeJs with Express framework, as the code-behind language and MariaDB(MySQL) and MongoDBas the Database data consumer
- Extensive experience in design and development of applications using Web technologies like CSS, JavaScript and HTML.
- Understanding the nature of asynchronous programming and its quirks and workarounds
Ø Good understanding of server-side templating languages
Ø Understanding accessibility and security compliance.
- Ability to learn & develop using new technologies quickly.
Important Note - Please apply only who are with 1 Month Notice Period.
Timing - 9.30 to 6.30 - Monday to Saturday
Java
Python
PHPNodeJS (Node.js)
.NETPosition Engineering Lead (Platforms) / Product
Architect
Location Bangalore
About Us
The Arth Group comprises companies that operate in the areas of Technology Solutions, Software
Products & Services, Rural Services, and Digital Healthcare. The technology organization serves
as a shared services organization supporting all the group companies.
Job Description Summary
The Engineering Lead (Platforms) / Product Architect will be responsible for leading the
engineering initiatives for the technology platforms being built by the group companies. The
equivalent names for this position are Platform Architect, Product Architect, Software Engineering
Lead, and Product Engineering Lead.
Core Responsibilities
1 Architecture, high level design and detailed design of multiple software platforms.
2 Hands-on development for prototyping and initial releases of software, working closely with
product manager to execute on the product backlog
3 Leading and guiding a technical team of software developers for major releases, Code
reviews and overall responsibility for Tech Quality Assurance (TQA)
4 Technology risk identification and mitigation, new tech evaluation
Example Deliverables
1 Architecture / Design blueprints for both development and deployment
2 Working software – e.g. mobile applications, server applications, APIs, database applications,
integration services
3 Engineering / build plan for feature development, working platform features as per the product
backlog, fixes to any issues reported, enhancements to any features as per user requirements
4 New technology evaluation report
Qualification & Experience
1 Bachelor’s / Masters’ degree from a reputed university
2 Engineering / Architecture certifications (e.g. TOGAF) would be a plus
3 Years of experience: 15-20 years.
4 Experience of Fintech organization or Financial services expertise is a plus.
Technical Competencies
Proven experience in architecting and building software platforms, in particular cloud based
multi-tenant, SaaS architecture
Software development expertise
Back end technologies e.g. Java, Python, PHP, C# .Net, JavaScript (Node), etc.
Front end technologies e.g. HTML/CSS and frameworks e.g. Bootstrap, Angular,
React, Express, etc.
Mobile applications e.g. native (Android, iOS) and hybrid
Database technologies e.g. MySQL, Oracle, MS SQL Server, MongoDB, etc.
Cloud technologies e.g. Web Services, REST APIs, API gateways, micro services,
multi-tenant SaaS applications, usage of Cloud AI services
3 Experience in agile software development
4 Experience in low code platforms and prototyping
5 Expertise in data management & analytics, data visualization, dashboard development e.g.
using Microsoft Power BI, Tableau and similar platforms
Behavioural Competencies
1 Ability to work both as an individual contributor as well as part of a larger team
2 Leadership ability – mentoring and guiding a team of developers, reviewing their software
deliverables, and helping them address any issues
3 Ability to work against stringent deadlines and as per a clearly defined release roadmap and
plan
4 Possessing a positive, can do attitude – “any problem can be solved”
NodeJS (Node.js)
PostgreSQLAbout the Backend Developer
We are looking at a diligent, driven, passionate person for our efforts on engagement and retention of our customers (schools) in a high growth environment. Backend Developer will be the face of the organisation for the schools that are using the platform on a day to day basis. The Developer will interact with the schools via the chat support and email requests and resolve any issues that the schools might be facing in using the platform or extend any support they might be needing to use the platform to its fullest.
- As a Backend Developer, you will play a major role in, developing and deploying high-quality web platforms. In this multifaceted role, you will get the opportunity to work along curriculum experts, teachers, and students, and user-test the product in real school settings.
Preferred Qualifications/Skills
* Frameworks & Technologies: Node.js
* Database: PostgreSQL, SQL
* Tools: Git basics, Scripting basics
* Soft Skills: Having a bias towards action, a good sense of design, empathy, and good communication skills
* Excellent written and oral communication skills
* Great interpersonal skills
About Toddle: ( http://www.toddleapp.com/" target="_blank">www.toddleapp.com )
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon