Solution2cost Architect

We are looking for, Java Full stack Developer

Relevant Experience (In years): 4+ Years

Job Location: Mumbai

Skill: Java 8+, Spring Boot, Spring MVC, Angular JS, JSP, Servlet, JPA/Hibernate, REST Web service, SOAP web service, JQuery, Ajax, HTML5, CSS3, Java Script, JSON, Junit, MySQL, SVN/GIT,Genkins.

Role Category: Software Development

Education: BE / BTech in Any Specialization, MCA

Desired Competencies (Technical / Behavioral Competency)

• Has experience working on backend technologies Spring MVC, Spring Boot, and Spring JPA.
• Has experience working on Frontend technologies Angular, CSS, HTML, and JavaScript / JQuery
• Hands-on experience of MYSQL Database.
• Knowledge of containerization tools like Docker and Kubernetes.
• Good verbal and written communication and collaboration skills to effectively communicate with both business and technical teams.
• Comfortable working in a fast-paced, result-oriented environment.
• Able to understand the requirement quickly and efficiently, should be able to work independently.
• Significant Java Programming experience (in J2EE).
• Should be able to work with Agile Sprint and Scrum methodology.
• Should be able to understand the requirements clearly and document the same whenever required.
• Able to write reusable and scalable components and to build product aligned to platform architecture.
• Follow coding guidelines and write efficient code.
• Perform unit testing and preparation of unit test cases effectively.
• Explore new technologies and carryout POCs
• Willingness to explore and innovate new ideas with team members and appreciate individual inputs/ strengths
• To support product and team with positive attitude and full dedication.

Job Type: Full-time

Experience:

• Java: 4 years (Required)
• Spring Boot: 4 years (Required)

Work Location: In person

Job Description: Customer Support (Female)

Position: Customer Support Representative (Female)

Location: [Faridabad]

Salary: ₹8,000 - ₹12,000 per month (in-hand)

Working Hours: [9 AM – 6 PM, Monday – Saturday]

Job Overview:

We are looking for a dedicated and proactive Female Customer Support Representative to join our team at [Bikefixup], a leading bike service provider company. As a Customer Support Representative, you will be responsible for assisting customers, addressing inquiries, and ensuring an exceptional customer experience related to our services.

Key Responsibilities:

Customer Assistance: Handle customer inquiries via phone, email, chat, and in-person, providing accurate information about bike services, pricing, and maintenance

.

Issue Resolution: Resolve customer complaints or issues related to service bookings, repairs, or billing, ensuring timely and effective solutions.

Service Coordination: Schedule service appointments, track service progress, and follow up with customers to ensure satisfaction.

Product Knowledge: Maintain in-depth knowledge of our services, promotions, and policies to assist customers efficiently.

Feedback Collection: Gather customer feedback to identify areas for improvement in service quality and customer experience.

Billing and Payments: Assist customers with billing inquiries and guide them through payment processes as needed.

Customer Retention: Promote customer loyalty by ensuring a positive experience and addressing any concerns professionally.

Documentation: Maintain accurate records of customer interactions, service requests, and resolutions.

Requirements:

Female candidates preferred.

Excellent communication skills (both written and verbal).

Strong problem-solving abilities and a customer-centric attitude.  

Prior experience in customer support or in a service-oriented industry is a plus.

Basic knowledge of bike services (or willingness to learn).

Ability to work efficiently in a fast-paced environment.

Proficiency in computer skills (MS Office, CRM software, etc.).

Benefits:

Friendly and supportive work environment.

Opportunities for career growth and skill development.

Skills

Mandatory:

TrendMicro, McAfee epo and Crowd strike Platforms.

Good understanding of Active directory and ldap authentication.

Antivirus policy management.

HIPS

TPM

Data loss prevention

Host based firewall

EDR

Job Description

- Ability to administer large scale enterprise customers with minimum 5000+

nodes.

- Strong experience on windows and Linux platforms

- Plan, implement antivirus solutions

- Troubleshooting antivirus products

- Proven track in resolving complex security issues involving endpoints and

servers.

- Capability of EDR / XDR event analysis

- Create process and technical improvements for the customer environments.

- Optimizing performance of antivirus products

- Meeting compliance standards

- Understanding APT’s and planning proactive updates/upgrades.

- Manage teams and scheduling roster’s to meet business needs.

- Support customers on 24x7 environment

- Adhering to ITIL process and incident management.

- Collaborate with customers for the change management process.

- Liaise with internal management for AV deployments and KT.

- Assist peers in resolving ongoing tickets.

- Service now / any ITIL based ticketing tool expertise.

- Maintain service level agreements

- Own tickets from start to finish

- Ability to work independently and work as team member

- Establish good customer relationships.

Certifications : Crowdstrike, TrendMicro, McAfee EPO, Microsoft.

About First Principles

Job Description:

We at First Principles are looking for a trustworthy and proactive WordPress Developer with minimum 3 years of Web Development experience.

Roles & Responsibilities:

1. Designing and implementing new features and functionality
2. Establishing and guiding the website’s architecture
3. Ensuring high-performance and availability, and managing all technical aspects of the CMS
4. Helping formulate an effective, responsive design and turning it into a working theme and plugin.
5. Requirement analysis and discussion with Stakeholders
6. Provide user experience based on UX design principles

Requirement & Skills :

1. Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery
2. Experience building user interfaces for websites and/or web applications
3. Experience designing and developing responsive design websites
4. Comfortable working with debugging tools like Firebug, Chrome inspector, etc.
5. Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers
6. Ability to convert comprehensive layout and wireframes into working HTML pages
7. Knowledge of how to interact with RESTful APIs and formats (JSON, XML, GraphQL)
8. Proficient understanding of code versioning tools like Git
9. Strong understanding of PHP back-end development
10. 3+ years of experience as Wordpress developer
11. Experience in Digital Marketing Agencies/Studio

• Writing scalable, robust,, testable, efficient, and easily maintainable code

• Translating software requirements into stable, working, high performance software

• Playing a key role in architectural and design decisions, building toward an efficient micro services distributed architectur

• Strong knowledge of Go programming language, paradigms, constructs, and idioms

• Knowledge of common Goroutine and channel patterns

• Experience with the full site of Go frameworks and tools, including:

  • Dependency management tools such as Godep, Sltr, etc.
  • Go’s templating language
  • Go’s code generation tools, such as Stringer
  • Popular Go web frameworks, such as Revel
  • Router packages, such as Gorilla Mux

• Ability to write clean and effective Godoc comments

• Familiarity with code versioning tools (such as Git, SVN, and Mercurial)