About PlanetSpark:
PlanetSpark is on a mission to build the next generation of confident speakers and creative writers amongst kids and young adults. We are a Series B funded, global company impacting over 13 countries through live 1:1 personalized classes on Public Speaking and Creative Writing through handpicked top 1% teachers.
Your Roles and Responsibilities:
Business Development is a critical aspect of our platform business.
1. Actively seeking out new sales opportunities through cold calling, networking and social media.
2. Calling 65-70 leads everyday
3. Setting up meetings with potential clients (parents)
4. Generating Trial Classes - Pitch Parents to take PlanetSpark trial Classes
5. Negotiate/close deals and handle complaints or objections
6. Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis (3L revenue per month)
7. “Go the extra mile” to drive sales
Mission Statement
1. In your training of 1st month, we shall actively probe you through the process using Training Decks, Live Experiences, Re-Training Programs that aims to give you an overall Learning experience along with you paid stipend along the journey.
2. We create career oritented BDCs in this 1 month whose skill becomes unmatched across the sector.
3. You are required to use right sales strategy and accomplish 1 Lac of revenue in the training period, hence making a way to achieve License to Sell (L-2-S)
4. You will be entitled for training stipend of Rs.21428 fixed + incentives
5. Post 1L Revenue achievement, you will be entitled for below CTC
India Shift (10:30am to 8:30 pm) - INR 6.6 LPA (4.23 LPA Fixed + 2.4 LPA Variable) US/ Canada Shift (8:00 pm to 5:00 am) - INR 7.10 LPA (4.83 Fixed + 2.3 LPA Variable)
What are we looking for?
1. Proficiency in English
2. Thorough understanding of marketing and negotiating techniques
3. Fast learner and passion for sales
4. Self-motivated with a results-driven approach
5. Proven experience in sale or relevant role is a plus
6. A friendly and energetic personality with customer service focus
Criteria
1. Willing to work 5 days in a week in a fast paced startup
2. Ready to work from Office and join immediately.
3. Week-off on Wednesday, Thursday or Thursday, Friday
What are the behavioral attributes that we are looking for?
- A keen desire to bring growth for a fast-growing Series B funded startup
- An apparent Founder's mindset
- The candidates should be able to work in a high paced ever-changing digital environment. The role will require you to be resourceful, proactive and an expert communicator. In turn it offers immense learning and growth.
- Don't forget to carry along a dash of humor. It never hurts. And we are fun loving people
About Planetspark
PlanetSpark is an intermediary technology platform that provides online classes to K8 learners. PlanetSpark is on a journey to make the traditional and unorganized tuitions obsolete through its virtual classroom.
Planetspark provides online classes on English Communication, Public Speaking, Grammar, Creative Writing, Debating, Vlogging, and other 'new age' skills. The classes are delivered by our hand-picked teachers, who are professionals and have extensive experience in delivering such classes
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- Creating technical requirements, software design specifications, and other architectural documentation.
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- Troubleshoot and debug issues across the entire application stack, from frontend to backend.
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Must-Have Skills
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- Should have ability to understand and translate business requirements into technical specifications.
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Good to Have Skills
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Someone with hands-on experience with Story Boarding, typography, Color, Vector illustration, Social Media Ads, carousels ,Image selection.
Other Design Skills, Layout Skills, Illustrations, Infographics, Creativity, Flexibility, Attention to Detail, Deadline-Oriented, Desktop Publishing Tools.
Strong liaison skills to deliver assignments in time.
Up to date with industry leading software and technologies (Illustrator, In Design, Corel Draw, Photoshop etc.)
Professionalism regarding time, costs and deadlines.
Proven graphic design skills, Backed by a strong portfolio.
- Drive the goals by understanding the requirements and preparing a robust test strategy
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- Be responsible and held accountable for the quality of products developed by IT for our internal and external customer
- Help improve QA practices and processes by creating and maintaining documentation, QA templates, and other related artifacts
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Skills:
- we are looking for a senior profile, a person having experience in testing API (Enterprise level product)
- Working knowledge of build automation tools like Maven, Gradle, Jenkins, etc.
- Expertise in version control tools like GIT.
- Using IDE's like IntelliJ, Eclipse, Spring tool suit, etc
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- Good knowledge of SQL Database n
- Excellent communication, documentation, and organizational skills.
- Experience in a complex, large volume operation
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• Design and build applications for Apple devices on the iOS platform.
• Primary focus will be development of iOS applications and their integration with back-end
services.
• Ensure the performance, quality, and responsiveness of applications.
• Identify and correct bottlenecks and fix bugs.
• Working knowledge of the general mobile landscape, architectures, trends, and emerging
technologies
Job Requirements
• 4+ years of iOS software development experience
• Must be familiar with RESTful APIs to connect iOS applications to back-end services.
• Knowledge of code versioning tools such as Git OR SVN.
• Understanding of Apple’s design principles, interface guidelines & deployment guidelines
• Be proficient with Objective-C or Swift • Familiarity with different screen resolutions.
• Have published one or more iOS apps in the app store.
• Experience working with iOS frameworks such as Core Data, Core Animation, Core Graphics
and Core Text.
• Experience with third-party libraries and APIs
• Solid understanding of the full mobile development life cycle.
• Working experience with insight tools like Firebase OR Microsoft App Center
Personal Attributes
• A passion for continuous improvement.
• Candidate should be a team player and excellent communicator.
• Strong interpersonal, problem solving, and organizational skills.
• Self-motivated, quick learner who can manage multiple projects with minimal direction.
• Be a self-driven individual with the go-getter attitude.
• Excellent troubleshooting and communication skills
• Attention to detail
Benefits:
• Open Door working Culture,
• 5 days working,
• Internal Growth opportunities,
• Rewards & Recognitions,
• Sports Activities,
• Events & Celebration,
• Handsome Perks,
• Very good Referral Bonus,
• Medical Insurance.
Shift Timing: 11 am to 8 pm (May very on project Demand)
Job Description
We are looking for a couple of awesome Product Support Engineers for our own software product Enpass password manager (www.enpass.io) which is being used by millions of end users worldwide and is available for iOS, Android, Windows, Mac, and Linux. It is a tech-oriented application, localized in 33 languages and has a vast and varied user-base, offering a wide scope of learning in every aspect of software testing and support.
This position requires well-rounded product support experience of 1 year. Further, it requires good command over specific OS internal settings, multitasking, mentoring, ability to assign and manage tasks for others and communication (written and oral) skills.
RESPONSIBILITIES
-
Provide first, second and third tier (L1, L2, L3) product support via email, Social media, and our Forums.
-
Researching, diagnosing, troubleshooting and identifying solutions to resolve customer issues in using Enpass.
-
Monitoring application processes, application logs and taking appropriate resolution actions in case of failures.
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Ask customers targeted questions to quickly understand the root of the problem.
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Resolving all customer issues in a time bound manner. Comply with the SLA for issue resolution.
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Work closely with technical teams to investigate complex issues and enhance the quality of existing products.
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Document and follow-up of customer suggestions for continued improvements to Development Team.
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Provide daily metrics and reports on tickets; maintain the ticketing system and the tickets.
-
Constantly Improve Product Knowledgebase to use internally and a FAQ.
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Work on improvement of customer's FAQ and User manual.
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Taking ownership of customer issues reported and seeing problems through to resolution.
SKILLS & QUALIFICATIONS
-
Bachelors or Masters (Computer Science / Electronics / Electrical / IT / Computer Applications / Software Engineering).
-
1 to 2 years of related work experience required. Previous product support experience from a tech-oriented software product is a plus.
-
Technically sound and well versed in working with different cloud services, OS configurations & settings, networking basics and in-outs of software operations.
-
Knowledge of SQL, XML, JSON is a plus.
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Ability to troubleshoot the cause of technical problem in using software.
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Good interpersonal skills; well organized, detail oriented; multitasking; strong oral and written communication skills; previous experience in conducting basic troubleshooting of software via email, online web tools.
-
Ability to mentor and assign and manage tasks for others.
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Ability to troubleshoot the tickets to determine the root cause of problems in a timely manner.
- You should ideally have a good Experience and a strong understanding of a few of the lockchain platforms like Hyperledger, Ethereum, Hash Graph, IBM Blockchain, MultiChain, Stellar, etc.
- You will be working in small multi-disciplinary teams of design thinking, industry expert, pair programming and customer involvement to develop first project code in short sprints and iterative cycles.
- You will develop Blockchain chain code and agile development processes to build software which explores a customer first project. The quality needs to be good enough to be presented to board level demonstration.
What we offer -
- Progressive and flexible work hours that matches your personality and lifestyle.
- A multicultural and diverse team of colleagues from all over the country that speak on average 3 languages.
- The ability for you to make an impact in the emerging fields of Blockchain, cryptocurrency, and decentralized technologies.
We're a contrarian and progressive culture of independent thinkers and systematic executors that are driven to build cool things that matter.
If this aligns with you, time to hop on!