Soft skill trainer / Verbal Ability trainer

Now Hiring: Process Trainer – Domestic BPO Operations | Location: Gurugram (Onsite)

Designation: Process Trainer

Department: Training & Development – Domestic BPO

Location: Gurugram (Onsite)

Relevant Experience Required

• Minimum 4 years of on-paper experience as a Process Trainer in the Domestic BPO sector
• Total experience: 4+ years in Training & Development roles preferred

Key Responsibilities

• Deliver end-to-end new hire training aligned with client processes and organizational standards
• Conduct refresher training for existing team members to ensure continuous performance improvement
• Develop and manage training modules, PPTs, and learning materials prior to training sessions
• Handle mock calls, live call barging, and post-training handover assessments to the Process Head
• Conduct feedback sessions, assess training effectiveness, and take corrective actions as needed
• Create engaging and instructional content using a variety of training formats and techniques
• Provide training on objection handling, rebuttal strategies, and customer interaction excellence
• Act as a single point of contact for managing process updates and disseminating information across teams
• Maintain and update training manuals, SOPs, process documents, and course content regularly
• Prepare detailed training performance reports and present them to HOD and Senior Management on a weekly/monthly basis
• Drive result-oriented improvement programs for existing staff to enhance efficiency and quality

Qualifications & Skills

• Graduate degree in any discipline
• Proven experience in training and development within Domestic BPO environments
• Excellent verbal and written communication skills in English and Hindi
• Strong presentation, content development, and feedback skills
• Ability to analyze training outcomes, modify methodologies, and ensure measurable improvements
• Proficiency in MS PowerPoint, Excel, and digital learning tools

Job Title : Multi Stack Trainer

Skills: JavaScript, React.js, Angular, HTML5

Node.js (Express, NestJS)Python (Django

Requirements:

- Proficiency in Java fundamentals and coding.

- Proficiency in front-end technologies such as Angular and React.

- Experience with backend frameworks like Spring Boot (mandatory).

- Previous experience as a Java Full Stack trainer.

- Excellent communication skills.

- Ability to work independently and remotely (for candidates outside Kochi, Kerala).

- Willingness to work onsite in our office (for Kochi residents).

Preferred Qualifications:

- Certification in Java.

- Experience with Agile methodologies.

Key Responsibilities:

• Deliver hands-on training in Core Java, Advanced Java (JSP/Servlets), and frameworks (Spring, Hibernate).
• Design and update course content based on industry trends.
• Conduct assessments, code reviews, and provide personalized feedback.
• Mentor students/professionals in real-world Java applications.

Requirements:

• Strong expertise in Java, OOPs, JDBC, and Spring Framework.
• Prior experience in technical training or mentoring.
• Excellent communication and presentation skills.

Key Responsibilities:

 Client Relationship Management:

o Build and maintain long-term relationships with clients.

o Understand client needs and deliver personalized, high-quality mental health

services.

 Communication and Resource Development:

o Develop, improve, and structure information and communication tools for MHFA

offerings, specifically for B2B clients.

o Ideate, design, and implement communication tools and programs to support

Mental Health First Aiders (MHFAiders) and strengthen the MHFAiders community.

 Program Promotion and Coordination:

o Promote and coordinate initiatives such as the MHFAI Awards Program and

MHFAiders Chat community.

o Plan and manage webinars, events, and activities to advocate for mental health first

aid in workplaces and educational institutions, engaging prominent stakeholders.

 Market Engagement and Support:

o Support the sales and marketing team by handling technical discussions with

prospective clients.

o Stay updated on developments in the mental health sector, including government

initiatives and market trends.

 Training and Delivery:

o Learn and deliver MHFA programs to various audiences.

 Strategic Contribution:

o Contribute to the strategic planning and implementation of MHFA India’s work plan.

o Undertake additional responsibilities as required by management.

Qualifications and Requirements:

Experience:

 3–5 years of professional experience in mental health counseling, corporate wellness, or

related fields.

Education:

 Master’s degree in Counselling Psychology, Applied Psychology (preferably with HR

specialization), or Social Work.

Skills and Knowledge:

 Strong proficiency in mental health training for adults.

 Expertise in content development for mental health awareness programs.

 Experience working in structured or organized groups is highly desirable.

Key Competencies:

 Effective communication and relationship-building skills.

 Strategic thinking and planning capabilities.

 Knowledge of mental health market trends and government policies.

 Ability to design and implement engaging programs and events.

Auto cad trainer JD

We are looking for an experienced and qualified AutoCAD trainer to join our team and deliver high-quality training courses on AutoCAD software. As an Auto cad trainer, you will be responsible for designing, developing, and delivering engaging and informative training sessions for our clients, both online and in-person. You will also be expected to provide feedback and support to the learners, assess their progress, and evaluate the effectiveness of the training.

To be a successful AutoCAD trainer, you should have a solid knowledge of AutoCAD software and its applications, as well as excellent communication, presentation, and interpersonal skills. You should also have a passion for teaching and learning, and a willingness to adapt to different learning styles and needs. You should have a relevant certification or degree in AutoCAD or a related field, and at least two years of experience as an Auto cad trainer or instructor.

Qualifications

Bachelor

Location:

📍 693, Vasundhara Sector, 14-A

Ghaziabad, Uttar Pradesh - 201010,

📍 B-132,SECTOR-2 ,NOIDA-201301

SOFTCRAYONS TECH SOLUTIONS Pvt.Ltd

DEVELOPMENT | TRAINING | CONSULTANCY

*Plot No. 693, Sector-14A, Vasundhara, Ghaziabad(U.P)

We stand for educator empowerment where they have absolute command over their class conduction. We at Being Pupil always strive for quality and ease. Being Pupil specializes in facilitating teaching practices for educators in accordance to their ease and techniques. We offer you a unique chance to join our community of educators, stand with us and empower together. Our focus is growth hence we don't believe in stagnation. We are here to cater to your needs and revolutionize the education system.

We are currently looking for educators to join us in our community! Minimum requirements:-

-Good command on English, however candidates having an extensive educational background in their respective domains are also welcome.

-Excellent communication skills. -Prior online teaching experience would act as an advantage.

-Any prior teaching experience can also be applicable -Candidates pursuing their bachelors are also applicable.

- Must possess a passion to impact aspirants and shape young minds.

- Must be enthusiastic and possess the urge to simplify complex topics.

- Proactive in clarifying the learner's doubts and assist them in engaging and gaining a better understanding.

This is a community created with the vision to bring back the importance and value each educator acquires.