Job Responsibilities: • Content Creation: Create engaging and relevant content for various social media platforms, including but not limited to text, images, videos, infographics, and other multimedia formats. Ensure content adheres to brand guidelines and resonates with the target audience. • Social Media Management: Monitor and manageall company social media accounts, including Facebook, Twitter, Instagram, LinkedIn, Pinterest, and other relevant platforms. Regularly post updates, respond to comments and messages, and engage with the community to foster positive interactions. • Paid Advertising: Implement and oversee social media advertising campaigns, including budget allocation, ad copy creation, targeting, and performance tracking. Optimize campaigns based on data-driven insights to maximize ROI. • Social Media Influencer Collaboration: Identify and build relationships with relevant social media influencers and brand advocates. Collaborate on sponsored content and partnership opportunities to expand brand reach and credibility. • Analytics and Reporting: Monitor social media performance metrics and generate regular reports to track key performance indicators (KPIs), identify trends, and provide actionable insights to improve future campaigns. • Stay Updated on Trends: Stay abreast of social media industry trends, emerging platforms, and best practices. Introduce innovative ideas and technologies to enhance the company's social media presence. • Crisis Management: Actively monitor socialmedia conversations and address any negative comments or issues promptly and professionally. Handle crisis situations with tact and sensitivity, working collaboratively with relevant teams. • Cross-Functional Collaboration: Collaborate with other departments, such as sales, customer support, and creative teams, to align social media efforts with overall business objectives
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About us:
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.
Customer Experience Executive
Location: Santacruz, Mumbai
Job Description
• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms
• Provide accurate information and support to customers, addressing their concerns and resolving any issues
• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations
• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution
• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Meet or exceed productivity and quality standards set for the role
• Maintain customer data and records accurately in the designated systems.
Qualifications & Requirements
• Graduate degree
• Candidate should have 2 - 5 years of experience in a similar role
• Strong written communication skills, including proper grammar, punctuation, and attention to detail
• Previous experience in customer service or a similar role is preferred
• Proficiency in typing with a high level of accuracy and speed
• Ability to multi-task and effectively manage time in a fast-paced environment
• Good problem-solving skills and the ability to think critically
• Excellent interpersonal skills with a customer-centric approach
• Proficiency in using computers and knowledge of email and chat platforms
Reporting Manager: COO
From booking a taxi to shopping to even finding a life-partner, technology today is
playing a role which is indistinguishable from magic. However, we are still stuck to
old means of teaching, operations and collaboration in education institutions which
directly impacts student experience as well as learning outcomes. We are
changing this. We are a platform, a philosophy, and a mission.
We are looking for great technologists to join the engineering team of our core
product which will be used by millions of students. Do you see delightful user
experiences and robust back-end engineering as two faces of the same coin? Do
you persevere to relentlessly improve your code till you are intrinsically satisfied? Do
you feel like an engineer and an artist when you deliver a final product? If yes, keep
on reading!
We are a data-driven software product company with a strong focus on delightful
design. While you put your experience and knowledge into practice, you can expect
yourself unlearning and learning new things every day. You will be part of a strong,
passionate, and high-velocity team of engineers that regularly launches big features
that make a significant impact to our offering.
You will be an important member of engineering team reporting to the founding team
with following responsibilities:
Design, architect and deliver our core product modules
Continuously improve and refactor the code-base
Measure and improve application performance, security and stability
Promote innovation, new technologies, and best practices
Review code of reporting engineers and continuously mentor them
Required Experience
4+ years of software development experience with strong concentration in
enterprise SaaS based technologies.
Required Technical Qualifications
Strong design and coding skills in Enterprise Java, REST web services and
JSON.
Deep knowledge of relational databases.
Deep knowledge of Test-driven Development (TDD) and Continuous
Integration (CI) / Continuous Deployment (CD)
Experience with AWS Cloud Computing Services or others.
Strong leadership, communication and teamwork skills.
Ability to work independently and make decisions under minimal supervision.
Designation: Sr. Admission counselor
Skills Required:
- Good Communication skills (English mandatory)
- Passion for work
- Leadership / Team player
Roles & Responsibilities:
- Administer school admissions procedures and advise parents and members of the public on admission criteria, collate applications for admission, and monitor criteria being applied consistently.
- Develop marketing strategies with the Principal to support the achievement of the overall admissions
- Manage student enrolment through telephone inquiries, emails, and visitors to the school for enrolment into the school.
- Work in coordination with various external & internal departments.
- Develop institutional goals and objectives consistent with the vision, mission, and values of the School
- Set up and maintain efficient office systems within the school's admin area, including manual and computerized information retrieval systems.
About HighLevel
HighLevel is an all-in-one, white-label marketing platform for agencies & consultants. Our goal as a business is to create a sustainable, powerful, “all things marketing” operating system that creates limitless opportunities for our customers. With over 20,000 customers, we need people like YOU to help us grow and scale even further in the coming years.
We currently have 300+ employees worldwide, working remotely as well as in our headquarters, which is located in Dallas, Texas.
Our goal as an employer is to maintain a strong company culture, foster creativity and collaboration, and, above all, encourage a healthy work-life balance for our employees wherever they call home
We encourage you to check out our youtube channel to learn more about out platform - https://www.youtube.com/channel/UCXFiV4qDX5ipE-DQcsm1j4g
About the team
The Expansion Products team is responsible for driving volumetric & usage based upgrades and upsells within the platform to maximize revenue potential (apart from the subscription revenue). We do this by building innovative products & features that solve real-world problems for agencies and allow them to consolidate their offering to their clients in a single platform packaged under their white-labled brand.
The expansion products team focuses exclusively on products that can demonstrate adoption, drive up engagement in target segments and are easily monetizable. This team handles multiple product areas including Phone System, email system, online listing integration, WordPress Hosting, Memberships & Courses, Mobile Apps, etc.
Why should you join HighLevel?
HighLevel is an exciting place to work because of the passionate, driven team that we have. At HighLevel
- It’s never somebody else’s job
- We are passionately focused on adding value for our users
- We deliver fast using lean principles. We go to market in weeks instead of quarters
- A good idea always gets tested
- We take care of our team so our team can take care of our users
- We embrace that improvement is constant and iterative
- You will learn how to scale B2B SaaS Startup and build relevant, impactful products for customers
About the role
We are looking for an experienced software engineer with strong technical and communication skills who has developed full stack web apps, created solid APIs and beautiful interfaces for consuming them in user friendly apps. Focusing on details and well written self documented code are essential for this position. You can expect to collaborate with a solid team of designers, product managers, developers and testers on a daily basis.
Type - Full Time (Remote in India)
Your Responsibilities
- Responsible for developing backend services to provide SaaS subscription management and stripe integrations.
- Taking the lead in designing, developing and managing APIs, services that handle SaaS subscriptions management.
- Creating/customizing various components and web applications in Vue.js
- Work with a great team of developers, designers and QA testers.
- Reviewing, writing clean, tested, manageable code for services that scale to affect thousands of users everyday.
- Troubleshoot, test, and maintain the core product software and databases to ensure strong optimization and functionality.
Your Core Skills
- Solid Experience in Full stack engineering with Node.js and modern Javascript frameworks like Vue.js[preferred], React.js, Angular.
- Proficient in dashboard development for various applications and should be comfortable understanding the flow of the software.
- Experience with relational/non-relational databases ex: MySQL / MongoDB / Firestore and have used them to build transactional systems.
- Hands-on experience in PHP and SOAP / REST-based Web Services development experience in a commercial environment
- Should have experience with web services standards and related technologies (XML, JSON, REST, SOAP).
- Ability to design and build web services, and integrations with third parties through API
- Proficient understanding of code versioning tools such as Git / SVN
Additional Skills
- Experience with GCP technologies
- Experience with Stripe integrations.
- Experience integrating Twilio / Plivo or similar APIs.
- Familiarity with banking / transactional applications.
Graphic Designer - Marketing/comms
Opportunity
Create marketing material for our growth initiatives, social media platforms, and branding collaterals. The ideal candidate should have an eye for clean, simple, and artful visual design. A successful candidate will be able to translate high-level requirements into visual elements that align with the language of our products.
What you will do:
- Develop out-of-the-box campaigns for Social Media channels (Facebook, Twitter, Instagram, YouTube).
- Conceptualize original graphic design ideas that bring simplicity and user-friendliness to complex roadblocks.
- Present concepts, participate in design/project critiques and refine design direction.
- Establish and promote design guidelines, best practices, and standards.
- Conceptualize and execute creative for organic/paid content & campaigns of varying scale and complexity for the app products, PR & Brand.
- Maintain accuracy and attention to detail throughout the creative and production process.
- Collaborate with cross-functional teams comprising interaction designers, content writers and product managers.
Experience Range:
Proven 3-4 years of work experience as a Graphic Designer. Must have worked on digital marketing creatives. Having worked in the app product space is a huge plus.
Technical Expertise:
- Demonstrable graphic design skills with a strong portfolio.
- Knowledge of Color Theory, Visual Hierarchy, Typography, Colour, and Information Composition.
- Proficiency in Adobe Suite especially Photoshop and Illustrator.
- Be able to design eye-catching branding, iconography, and illustrations.
- Be able to work in a cross-functional team as well as independently.
- Up-to-date with the latest visual trends, techniques, and technologies.
- Must be comfortable with a fast-paced environment
- BS/MS in Visual Design, Graphic Design, Communication Design is a plus.
●Solving questions of the students from across the globeon the TutorBin board
●Working on tasks involving various subjects/software related to undergraduate / postgraduate courses of mathematics and computing
●Reviewing the works completed by the tutor on our platform and providing necessary instructions for rectification as required.
●Ensuring the overall quality of work provided to the students from our platform
●Management of the tutors on our platform, their on-boarding and performance review
●Planning & implementing the training of the new tutors on our platform
Skills
●Proper understanding of different programming softwares subjects related to undergraduate courses of Mathematics and Computing domain.
●Knowledge o fAdvance Math and Matlab will be a plus.
●Excellent interpersonal and communication skills.
●Problem solving attitude with good command on logical reasoning skills
●Keen to learn about new tools & technologies for use in changing situations.
●Ability to work independently with minimal supervision
●Comfortable in working in a fast- paced environment with great efficiency
Experience- 0-1.5 years’ experience
Education- B.Tech/ M.tech/ P.hd
Culture @ TutorBin
●Refreshments - Snacks served during working hours.
●Celebrations & fun activities - We value our employees and their tireless effort in building each block of the company. Regular company get-togethers are organized in order to make a very healthy working environment and greater bonding between the members.
●Always listening - You have got an innovative idea? You can pitch it up front and work on it to implement as well.
We are looking for a Front-End Web Developer who is motivated to combine the art of design with the art of programming. Responsibilities will include translation of the UI/UX design wireframes to actual code that will produce visual elements of the application. You will work with the UI/UX designer and bridge the gap between graphical design and technical implementation, taking an active role on both sides and defining how the application looks as well as how it works.
Responsibilities:
- Develop new user-facing features
- Build reusable code and libraries for future use
- Ensure the technical feasibility of UI/UX designs
- Optimize application for maximum speed and scalability
- Assure that all user input is validated before submitting to back-end
- Collaborate with other team members and stakeholders
Skills And Qualifications
- Proficient understanding of web markup, including HTML5, CSS3
- Basic understanding of server-side CSS pre-processing platforms
- Proficient understanding of client-side scripting and JavaScript frameworks, including jQuery
- Good understanding of ReactJS, Native
- Basic understanding of Django REST framework
- Good understanding of asynchronous request handling, partial page updates, and AJAX
- Basic knowledge of image authoring tools, to be able to crop, resize, or perform small adjustments on an image. Familiarity with tools such as as Gimp or Photoshop is a plus.
- Proficient understanding of cross-browser compatibility issues and ways to work around them.
- Proficient understanding of code versioning tools, such as (Git / Mercurial / SVN)
- Good understanding of SEO principles and ensuring that application will adhere to them.
Duties and Responsibilities:
Understanding of business analysis and requirement elicitation techniques (JAD session, Workshops, etc)
Experience of working on Projects, as well as production support experience
Develop an in-depth understanding of customer requirements to create business requirements
Work closely with product owners and end customers to convert business requirements into agile epics and stories
Manage and keep product backlog up-to-date and ensure stories are elaborated before planning events.
Prepare backlog and run meetings during Big Room Planning events to elaborate, define accurate acceptance, prioritize, size and schedule stories into sprints.
Work closely with SCRUM master to record ongoing changes to the user stories as they are being analysed, designed and implemented during the sprints.
Manage the roadmap and sprint reports by keeping epics and stories correctly tagged and status up to date.
Be able to understand various application interactions among systems, functionalities, dependencies, etc.
Collaboration with numerous (>15) teams to manage dependencies for risk items remediation and be able to drive techno-functional discussions independently
Able to understand milestones set by leadership and be able to prepare Work breakdown structure, project plan in order to provide direction to all application teams to prioritize risk items properly and fix them on time in the priority order.
Performing User Acceptance Testing
Proficient with managing and updating project documentation
Detail oriented across multiple teams, while keeping in mind the client’s overall priorities and the big picture.
Business Analyst /Scrum Master experience of at least 5 years
3+ years of experience with agile software development.
Working on agile software development projects and agile SDLC.
Proficient in JIRA, Azure DevOps tool
Prepare presentations for weekly reporting of progress, risks, constraints, etc.
Wireframe and advanced process flow tools
Self-starter with strong self-management skills.
Strong interpersonal, communication and leadership skills.
Ability to organize and manage multiple priorities.
Passion and drive for learning new technologies and practices.
Adaptable, dependable, and independent.
Project Management / Project leading skills are advantageous
CSM or CSPO Certified is preferred