Graphic Designer

Position Responsibilities

●      Answer technical support phone calls on software/hardware.

●      Respond in writing via email to cases entered into an online self service portal.

●      Gather and document all information pertaining to a customer issue into a case ticket, respond to new cases within established timeframes, manage caseload and provide updates to customers with open cases, effectively troubleshoot assigned cases and identify those that need escalation to Senior Analysts.

●      Accurate gathering of data, should a call not be resolved during the initial phone call, it is imperative that the case have the entire details of the issue and suggested recommendations for resolution. If a caller requires additional support of the issue, all pertinent information should be captured for the next analyst.

●      Escalates design, reliability, and maintenance problems to the Technical Support Team Lead / Product Manager.

●      Being proactive and taking the initiative are keys to success. Utilization of slow business periods to train on software functions identified by the Technical Support Team Lead is essential.

●      Follows internal escalation path, involving other departments when needed, documenting each call for ease of escalation.

●      Periodic Installation and Training of software/hardware for clients via remote connection.

Position Requirements

●      Able to work patiently with end-users of both a technical and non-technical background.

●      Strong team player and solution oriented.

●      Ability to negotiate alternatives, know when to escalate a problem, or when to ask for assistance in dealing with the various problems reported.

●      Strong English communications skills, both verbal and written. Must communicate effectively and establish customer rapport quickly while complying with established support processes and procedures.

Knowledge and Skill Requirements

●      Proficiency with Microsoft Windows Operating Systems: 7, Server 2003, Server 2008, Server 10, 11 (x32 & x64)

●      Basic Working knowledge of PC networking, including Network+

●      Familiarity with PC remote control software.

●      Familiarity with google workspace, including docs, sheets, gmail

●      Good analytical problem solving skills.

●      Experience with the standard MS Office suite, including MS Word, Excel and Access.

●      Experience with iPadOS, iOS, MacOS, Android

About the Role :

As the Executive Assistant to the CMO, you will play a pivotal role in supporting the CMO in managing daily activities, ensuring smooth operations, and facilitating effective communication. This position requires a high level of professionalism, discretion, and organizational skills. The successful candidate will be a proactive problem solver with the ability to anticipate needs and execute tasks efficiently.

Responsibilities:

• Calendar Management: Coordinate and manage the CMO's schedule, including meetings, appointments, and travel arrangements. Prioritize and schedule activities to ensure optimal use of the CMO's time.

• Communication and Correspondence: Act as the primary point of contact between the CMO and internal/external stakeholders. Draft and proofread emails, letters, reports, and other documents on behalf of the CMO.

• Information Management: Maintain confidentiality and handle sensitive information with discretion. Organize and manage files, records, and documents to facilitate easy access and retrieval.

• Reports and Special Projects: Coordinate with various departments to gather information and updates on key projects. Assist in the execution of initiatives as directed by the CMO and department heads.

• Meeting Preparation and Follow-up: Prepare agendas, materials, and documentation for meetings attended by the CMO. Attend meetings, take minutes, and follow up on action items to ensure timely completion.

• Relationship Management: Build and maintain positive relationships with internal and external stakeholders. Serve as a liaison between the CMO and other team members, providing support and fostering effective communication.

• Problem Solving: Proactively identify challenges and offer solutions to enhance the CMO's productivity and efficiency.

Note: This position is for one of our Client based out in Noida and requires 6 days of work from the office

Please check the below JD for Java based Automation testing openings and advise further.

We are looking for Automation testing QA with experience in Selenium+Java and API Automation (Rest API/SOAPUI/Karate/GraphQL API).

Experience Required: 4-14 years

Role: Senior Quality Engineer/Manager QA

 Looking for automation experts who in addition to the expertise in the tools and techniques also have the knack to understand the business needs, ROI and accordingly create the automation strategy

Technical skills:

Must Haves

• Hands on experience of working with at least one of GUI based test automation tools for desktop and/or mobile automation. Experience on multiple tools will be added advantage
• Proficient in writing SQL queries
• Familiarity with process of test automation tool selection & test approach
• Experience in designing and development of automation framework and creation of scripts using best industry practices such as Page object model
• Integrate test suites into the test management system and custom test harness
• Understanding of SOAP and REST principles
• Thorough understanding of microservices architecture
• In-depth hands-on experience of working with at least one API testing tool like RestAssured, SOAP UI, NodeJS
• Hands-on experience working with Postman or similar tool
• Good Understanding of BDD, TDD methodologies and tools like Cucumber, TestNG, Junit or similar.
• Experience in defining API E2E testing strategy, designing and development of API automation framework • Working experience on build tools Maven / Gradle, Git etc.

Please share your resume if keen.

Cloudera is looking for a passionate Backend Software Engineer to play a key role in advancing Cloudera’s database offerings across multiple cloud providers. Since its origin, Cloudera has enabled several enterprise organizations to effectively manage and use their data using the on-premise infrastructure. We are now building software solutions that enable our customers to leverage cloud infrastructure to facilitate their growing data needs, and thereby accelerating Cloudera’s next stage of growth.

At Cloudera, our culture, our ethos, is centered on our values. We're here not only because we're experts at what we do, but also because we hold these values in common.

We are always moving forward. We believe in open. We are empathetic. We believe in We.

The Team

The team is a new and growing Innovation Accelerator that is exploring new ideas to expand the business. As part of the team, you will work on innovative projects that are fast paced and iterate quickly. You will learn about the modern data stack ecosystem. You will also be involved in every stage of the project - from ideation to delivering products and features to customers. Cloudera customers include the largest banks, telecom providers, and companies in pharma, financial services, retail, manufacturing, oil and gas and government. 

You will:

• Build robust and scalable data infrastructure software

• Design and create services and system architecture for your projects 

• Contribute to and provide feedback to other team members

• Improve code quality through writing unit tests, automation, and code reviews

• Brainstorm and contribute ideas to our technology, algorithms and products

• Work with product, design, customer-success teams to understand end-user requirements, formulate use cases, and translate those into effective technical solutions

• Dive into challenging technical problems and successfully deliver results

•  

And since we believe in high quality software engineering environments, you likely have:

• Worked with a team of designers/engineers who reviewed each other's code/designs and held each other to an extremely high bar for quality of code/designs

• Be comfortable providing estimates and sticking to estimates!

• Written unit tests and testable code

• Depended on continuous integration, and participated in build and release processes

• Own the quality of the code you wrote even (especially!) when it is running in production

• Bachelor's/Master’s degree in Computer Science or related field/experience

• 5+ years of experience building software

• Experience building distributed systems/databases

• Experience with one or more of the following:

  • Nodejs, Python, java 

  • Cloud services like Amazon Web Services, Google Compute Platform, Microsoft Azure

  • Kubernetes

• A minimum of 3 years experience as a Technical Lead in Java., Strong experience in design and implementation of high performing and highly scalable websites/applications
• Strong experience in Spring MVC framework and experience in design patterns, unit testing etc..
• Strong experience in AWS services such as EC2, Lambda, S3, ECS, API Gateway and using tools such as Terraform, Ansible
• Strong experience in Endeca, ATG and BCC, Solr, any Headless CMS
• Considerable experience in databases such as SQL Server/Mongo DB is an added advantage
• Good experience in JavaScript frameworks such as Angular/React/VueJS is an added advantage
• Experience in Adobe AEM is an added advantage
• Creative problem-solving skills and ability to effectively communicate and translate feedback, needs and solutions
• Excellent verbal and written communication skills required

• Provide strategic thinking and leadership pertaining in cloud technologies and building scalable websites
• Provide technical leadership and guidance internally to the team and externally to management
• Communicate effectively across all levels of the organization
• Collaborate within and across teams with strong teamwork orientation
• Help maintain a culture of high quality
• Showcasing excellent work ethic and strong sense of ownership of end result
• Understand the structured software development methodologies including design, development and testing in an Agile environment
• Follow all security practices and identify areas and processes where performance and scalability can be improved
• Make and justify recommendations for improvement., Participate in development of solutions in cases of new technology direction and/or proof of concepts
• Should translate business needs into technical solutions with Strong analytical, conceptual and technical skills
• Support the evaluation, selection, design, development and maintenance of the platforms.

Backend Developer

Role : Backend Developer

Department : Technology Team

Experience : 2 - 3 Years of working experience in Backend

Experience in a related position from Gaming Industry would be preferred 

Location : South Delhi; 5 Day Working

Qualification : Bachelor’s degree in Technology

Major Skills : Java, NodeJs, Microservices, Data Structures, etc

Ideal Candidate Requirements :

• Experience in development of Java and NodeJs based applications.
• Experience in building microservices from scratch to production level.
• Strong experience in Core Java and MultiThreading
• Good Knowledge of Data Structures
• Worked on Oracle, REDIS and DYNOMITE
• Good Knowledge of Telecom Protocol SIP

Ideal Candidate Skills Requirements :-

• Distributed systems - Microservices - Algorithm design, System Design
• Performance Engineering, Scalability and Architecture
• Gaming Models, Matching and Allocation Algorithms
• Spring Boot, Hibernate, Java reactive, JPA 
• Relational Databases - MSSQL,
• Design Patterns : MVC, Singleton, Adapter, Factory, Builder, Strategy
• Messaging Queues - Apache Kafka
• Cache - Redis
• Search - Elastic Search
• Java
• NoSQL - Mongo, Cassandra 
• Jenkins, GIT, BitBucket, JIRA

-Handle inquires from different platforms like India Mart and Trade India and converts them into business.

- Convert the leads into sales by meetings and visits.

- 80% marketing and feild work.

-Candidate should create contact with the prospective customer through Mobile or Telephone and explain the company products.

- Will be responsible for keeping relationships with company's clients.

-Contacting potential clients via email or phone to establish report and set up meetings.

-Research key customer wants and needs.

-Research and source new potential clients.

-Create reports for upper management.