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Job description:

Apprication Pvt Ltd -Hiring for BPO TECH SUPPORT(Night shift) - Work from office Goregaon(E)

JOB DESCRIPTION FOR BPO TECH -SUPPORT

-Excellent communication in English is mandatory.

-Must have minimum 1 year Experience

-Working on tickets and resolving the issues of clients/customers.

-Testing/replicating the issues raised by clients

-Working on tickets and resolving the issues of clients/customers

-Testing/replicating the issues raised by clients

-Installation of software / Hardware via remote.

-Giving training to the users via remote if required.

-Supporting merchants on software over Phone/Email.

-Giving remote support to clients.

Shift Timings : 11:00pm to 8:00am(Night shift)

connect on Seven three zero four one Double Eight Six Three Six

Skills & Experience – 4+ years in Field Service preferably from FMCG, Food/Bev industry.

Travel Warrior. Always ready to travel on short notice; Pan India and or other countries as per job requirements. Sometimes on Holidays or weekends. 

Description: 

The role of the Service Engineer is to provide professional after sales service and support for customers by performing field service installation, startup, repairs and maintenance of high speed inspection and batch coding equipment. The Service Engineer will work within the guidelines, established by the Director of Service & Manufacturing and will follow the established procedures when representing ACE Technologies. 

Essential Functions:

 Build customer relationship in a professional manner through solution-oriented communications and service, providing both on-site and telephone support.

• Responsible for installation expertise, calibrating, configuring, testing, maintaining, evaluating and troubleshooting, pre-commissioning, commissioning and repair as necessary to associated equipment.

• Must be self-motivated with ability to work & think well independently.

• Perform scheduled and un-scheduled maintenance of equipment and associated equipment.

• Provide installation expertise at customer sites as well as conducting pre-installation assistance.

• Read and review blueprints, plans, specifications and other documentation to prepare for startup, service or troubleshooting any breakdowns.

• Responsible for on-site training of customer personnel and inbound technicians on proper operation and maintenance of their equipment’s . 

• Work with engineering, project management, spare parts and management groups to resolve escalated problems.

• Provide written service & expense reports to Service Manager on all activities carried out on site and complete all required documentation in a timely manner.

• Properly document, label, and return all defective parts resulting from repair.

• Make technical recommendations to Technician’s, Operators and Artisans.

• Work closely with the Service Team & Service coordinator to ensure site work is carried out in the required order, for completion by the required timeline.

• Comply with all safety policies, practices and procedures at all times. Develop and maintain safe habits and practices with regard to safety requirements on site and in the manufacturing facility and report any breaches or concerns on health and safety matters to the Service Manager or HR Dept.

• Ensure all materials, tools and equipment provided to you, are kept safe, and secure. Ensure all are calibrated in good working order to ACE Technologies requirements.

• Assist in manufacturing or engineering with customer projects, as well as unit refurbishment at the customer site or the ACE Technologies manufacturing facility.

• Assist the spare parts department with recommended spare parts and wear parts to existing and new customers.

• Provide technical support to other Field Service Engineer / Technician on the field or in-house

• Overtime may be necessary as work load dictates. This may include weekdays or weekends.

• Must be able to use a computer for creation of reports and data entry required.

• Must be able to use a smartphone and any related applications required for the job or timekeeping.

• Must maintain clean and professional appearance while working with customers, vendors and colleagues.

• Accept other responsibilities as requested or required by the Service Manager or the Company as needed.

• Must participate in training opportunities as determined by the Company.

Required qualifications and skills:

• A Bachelor's degree / Diploma.

• 4+ Years in Service Engineering experience of capital equipment in food and beverage industry.

• Preference: Water Treatment Plant, ETP, STP, RO Plant, UV, UF , ZLD etc.

• Able to complete projects in a timely manner

• Excellent computer literacy is must and knowledge of visualization would be preferred.

• The ability to work with multiple discipline projects.

• Excellent organizational, time management, leadership, and decision-making skills.

• Strong written and verbal communication skills.

We are seeking a motivated TERRITORY SALES ASSOCIATE to engage with healthcare professionals, primarily doctors, and schedule software demonstration appointments. The role requires an understanding of us software solutions and the ability to effectively communicate the benefits to healthcare providers.

Key Responsibilities:

·        Conduct field visits to healthcare professionals, clinics, and hospitals to introduce MocDoc's software

·        solutions.

·        Schedule and manage appointments with doctors to set up product demos.

·        Build and maintain strong relationships with potential clients.

·        Work closely with the sales and technical team to ensure successful demos.

·        Identify opportunities to educate healthcare providers on the advantages of our software.

·        Achieve daily, weekly, and monthly targets for appointments and demos.

Requirements:

·        Proven experience in field sales or a similar role (experience in healthcare or software sales is a plus).

·        Strong communication and interpersonal skills.

·        Ability to understand and explain technical features of software applications.

·        Highly motivated, self-driven, and goal oriented.

·        Willingness to travel within the assigned territory.

Benefits:

·        Competitive salary and performance-based appraisal.

·        Opportunity to work with a growing healthcare technology company.

·        Professional development and career growth.

Prerequisites:

• Must own a two-wheeler with a valid driving license
• Must possess a laptop in good working condition
• Proficiency in English and the regional language

Java Developer Requirements

·        Minimum 7 to 15years of experience in Java/J2EE

·        Outstanding skills in Java Struts, JSP, Hibernate

·        Capability to understand DB design, SQL queries

·        Experience in JavaScript, JQuery, JSON and AJAX

·        Strong Object Oriented Analysis and Design skills

·        Knowledge in source version control such as GIT

·        Understanding on Agile methodologies

No of Opening: 7

Location: Chennai/Madurai (WFO)

·        Degree in Computer Science or related field.

·        Experience with user interface design, database structures, and statistical analyses.

·        Analytical mind-set and good problem-solving skills.

·        Excellent written and verbal communication.

·        Good organizational skills.

·        Ability to work as part of a team.

·        Attention to detail.

Mintifi is a growing Fintech startup and has a presence in pan India. We are moving towards lightning fast business loans using data-driven decision-making. 

We are looking for a Ruby on Rails developer responsible for managing the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition, and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well.

• Design, build, and maintain efficient, reusable, and reliable Ruby code
• Integration of data storage solutions 
• Integration of user-facing elements developed by front-end developers with server side logic
• Identify bottlenecks and bugs, and devise solutions to these problems
• Help maintain code quality, organization and automatization

• Design and develop cloud native enterprise applications as per the strategic application roadmap of DSP
• Ensure strict adherence to code quality, coding standards and overall deliverable quality as per the defined standards
• Write automated unit and integration tests to ensure defect free code
• Learn and develop proof of concepts with newer technologies when required