
Role Overview
We are seeking a ServiceNow Product Owner with deep expertise in ServiceNow modules (CSM, ITSM, HRSD)
and strong scripting and data-handling skills.
This role focuses on translating real enterprise workflows into structured, data-driven AI training tasks, helping improve reasoning and understanding within AI systems. It is not a platform configuration or app development role — instead, it blends functional ServiceNow knowledge, prompt engineering, and data design to build the next generation of intelligent enterprise models.
Key Responsibilities
· Define decision frameworks and realistic scenarios for AI reinforcement learning based on ServiceNow workflows.
· Design scenario-driven tasks mirroring ServiceNow processes like case handling, SLA tracking, and IT incident management.
· Develop and validate structured data tasks in JSON, ensuring accuracy and clarity.
· Write natural language instructions aligned with ServiceNow’s business logic and workflows.
· Use SQL queries for validation and quality checks of task data.
· Apply prompt engineering techniques to guide model reasoning.
· Collaborate with peers to expand and document cross-domain scenarios (CSM, ITSM, HRSD).
· Create and maintain documentation of scenario patterns and best practices.
Required Experience
· 4–6 years of experience with ServiceNow (CSM, ITSM, HRSD).
· Deep understanding of cases, incidents, requests, SLAs, and knowledge management processes.
· Proven ability to design realistic enterprise scenarios mapping to ServiceNow operations.
· Exposure to AI model training workflows or structured data design is a plus.
Preferred Qualifications
· ServiceNow Certified System Administrator (CSA)
· ServiceNow Certified Implementation Specialist (CIS-ITSM / CSM / HRSD)
· Exposure to AI/ML workflows or model training data preparation.
· Excellent written and verbal communication skills, with client-facing
Mandatory Skills: Scripting (Javascript, Glide Script), JSON Handling, SQL, Service Now Modules (ITSM, CSM, HRSD) and Prompt Engineering.

About Intineri infosol Pvt Ltd
About
What We Do
IT Recruitment Solutions – Pan India & Global
Staffing Services – Permanent & Contractual Payroll
Technology Solutions – Cutting-edge digital & enterprise services
Strategic Talent Retention – Proven techniques to reduce attrition & increase employee satisfaction
Technologies We Cover
✔ ERP Solutions – SAP (FICO, HANA, ABAP, RAP, IRPA, TM), Oracle, Microsoft Dynamics
✔ Software Development – Java, .NET, Python, C++, Full Stack
✔ Cloud & DevOps – AWS, Azure, Google Cloud
✔ Cybersecurity – Network Security, Ethical Hacking, Risk Management
✔ AI & Machine Learning – NLP, Deep Learning, Computer Vision
✔ Database Management – Oracle, SQL, PostgreSQL, MongoDB
✔ Web & Mobile Development – React, Angular, Flutter, Android, iOS
✔ Quality Assurance & Testing – Manual, Automation, Selenium, QTP
With our pan-India reach and global client servicing model, we don’t just connect businesses with professionals – we build long-term partnerships that foster growth, innovation, and excellence.
At Intineri Infosol, we are creating a spectrum for talent and expedience – acting as a catalyst for job satisfaction and helping organizations achieve sustainable success.
Candid answers by the company
Intineri Infosol is a recruitment and technology solutions company specializing in:
- IT Recruitment & Staffing – Permanent, contractual, and payroll management
- Technology Solutions – Digital transformation and enterprise services
- Strategic Talent Retention – Helping companies reduce attrition and improve employee satisfaction
We cover a wide range of technologies including ERP (SAP, Oracle, Microsoft Dynamics), Software Development, Cloud & DevOps, Cybersecurity, AI/ML, Database Management, Web & Mobile Development, and Quality Assurance/Testing.
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Mode- Hybrid
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Role Summary:-
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Key Responsibilities:-
• Design, develop, and maintain backend services using Golang.
• Work across multiple Golang applications and microservices.
• Have good understanding of internal enterprise services such as SSO, authorization, and user management.
• Collaborate with cloud engineering teams to build and manage applications on AWS or Azure.
• Follow and enforce backend development best practices including CI/CD, coding guidelines, and code reviews.
• Use tools like SonarQube for static and dynamic code analysis.
• Write high‑quality unit tests and maintain test coverage.
• Document system designs, APIs, and technical workflows.
• Mentor junior team members and contribute to overall team maturity.
Required Skills:-
• Strong, hands‑on experience with Golang across multiple real‑world projects.
• Good experience with dell cloud
• Good understanding of cloud services (AWS or Azure) for web application development.
• Knowledge of SSO, authorization services, and internal service integrations.
• Excellent communication and collaboration skills.
• Experience with CI/CD pipelines, coding standards, and automated testing.
• Familiarity with code quality tools such as SonarQube.
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Good-to-Have Skills:-
• Knowledge of Python or JavaScript.
• Understanding of frontend technologies (react.js).
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Note- We are looking out immediate joiners.
REQUIREMENTS
Core skills:
● Technical Experience (Must have) - working knowledge of any visualization tool
(Metabase,Tableau, QlikSense, Looker, Superset, Power BI etc), strong SQL & Python,
Excel/Gsheet
● Product Knowledge (Must have)- Knowledge of Google Analytics/ BigQuery or
Mixpanel, must have worked on A/B testing & events writing.Must be familiar with
product (app,website) data and have good product sense
● Analytical Thinking: Outstanding analytical and problem-solving skills. ability to break
the problem statement during execution.
Core Experience:
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● He/she should have hands-on experience in the analytics domain around making Data
Story Dashboards, doing RCA & analyzing data.
● Understand and hands-on experience of the Product i.e funnels, A/B experiment etc.
● Ability to define the right metric for a specific product feature or experiment & do the
impact analysis.
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recommendations
● Experience in analyzing, exploring, and mining large data sets to support reporting and
ad-hoc analysis
● Strong attention to detail and accuracy of output.
Position Overview:
We seek a talented and experienced professional to serve as the Head of Engineering and a Senior Backend Developer with expertise in Go (Golang). In this dual role, you will lead our engineering team and contribute hands-on to developing our B2B SaaS platform, which aims to revolutionize blue-collar worker training in India. You will work closely with cross-functional teams, set engineering standards, and ensure the successful execution of our technology initiatives.
As Head of Engineering:
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- Foster a culture of innovation, collaboration, and continuous improvement within the engineering team.
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- Write clean, maintainable, and efficient code while ensuring the security and integrity of the platform.
- Optimize and fine-tune the backend components for maximum speed and scalability.
- Develop and maintain RESTful APIs for seamless integration with frontend and external systems.
- Implement asynchronous programming and event-driven architecture for handling concurrent requests efficiently.
- Work on data modelling and integration with databases for data storage and retrieval.
- Write unit tests and perform code reviews to maintain code quality and ensure robustness.
- Proficiency in Java, with a good understanding of its ecosystems
- Sound knowledge of https://www.simplilearn.com/tutorials/java-tutorial/oops-interview-questions" target="_blank">Object-Oriented Programming (OOP) Patterns and Concepts
- Familiarity with different design and architectural patterns
- Skill for writing reusable Java libraries
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- Basic Understanding of the concepts of MVC (Model-View-Controller) Pattern, JDBC (Java Database Connectivity), and RESTful web services
- Experience in working with popular web application frameworks like Play and Spark
- Relevant Knowledge of Java GUI frameworks like Swing, SWT, AWT according to project requirements
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- Basic knowhow of class loading mechanism in Java
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We are looking for a Client Service Coordinator who will be responsible for list fulfilment driven by client inquiries to determine maximum and targeted audience segmentation:
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- Set up and launch count inquiries with complex segmentation.
- Communicate status and query results to the internal Data Axle clients
- Fulfill list order rentals.
- Communicate and coordinate with Client Service team for audit documentation and billing.
- Ability to work under pressure, prioritize, meet organizational deadlines, and multi-task while maintaining quality of work product.
- Technical understanding and thorough attention to the detail of fulfilment processing requirements.
- Problem solving and logical thinking skills.
- Attention to detail and excellent follow through.
- Ability to learn and adapt to changing technologies.
- Ability to work independently or as part of a team.
- Generate reports as requested.
Qualifications:
- Graduation degree or equivalent.
- 1 to 3 years of direct marketing experience.
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- Ability to effectively handle multiple priorities while maintaining integrity of work.
- Excellent customer service and communication skills.
- Knowledge of MS Office and Internet technologies.
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We are a Silicon Valley founded & headquartered startup with an engineering office in Bangalore, building a payments platform around Bitcoin & the Lightning Network.













