
Roles & Responsibilities
- Develop and customize ServiceNow solutions with strong focus on IRM and Third-Party Risk Management (TPRM).
- Configure and customize TPRM workflows covering third-party onboarding, due diligence, risk assessments and review processes.
- Configure questionnaires, assessment templates, scoring methodologies, risks, controls and control objectives.
- Develop and configure Business Rules, Client Scripts, UI Policies, ACLs, Forms and Catalog components.
- Automate approval and vendor onboarding workflows using Flow Designer.
- Work on ServiceNow scripting using JavaScript and Glide APIs.
- Develop integrations with external systems using REST APIs, Scripted REST APIs and REST Messages.
- Create and customize tables, fields, forms, reports and dashboards based on business requirements.
- Work on ServiceNow Policy & Compliance / Risk & Compliance capabilities wherever required.
- Troubleshoot workflows, approvals, notifications, integrations and other ServiceNow issues.
- Follow ServiceNow development best practices, change management and deployment processes.
Ideal Candidate
1.Strong ServiceNow Developer / ServiceNow IRM / TPRM profiles
2.Mandatory (Experience 1) - Must have minimum 3+ years of overall IT experience with strong hands-on experience in ServiceNow Development, including configuration, customization and implementation.
3Mandatory (Experience 2) - Must have strong hands-on experience in ServiceNow Integrated Risk Management (IRM), with specific experience in Third-Party Risk Management (TPRM)
4.Mandatory (Experience 3) - Must have hands-on experience working on end-to-end TPRM processes, including Third-Party/Vendor Onboarding, Due Diligence, Risk Assessment, Review and Approval workflows
5.Mandatory (Experience 4) - Must have experience configuring and customizing TPRM questionnaires, assessment templates, scoring methodologies, Risk, Risk Statements, Controls and Control Objectives
6.Mandatory (Experience 5) - Must have strong ServiceNow development experience with Business Rules, Client Scripts, UI Policies, ACLs, Forms, Tables and Fields
7Mandatory (Experience 6) - Must have hands-on experience with Flow Designer for workflow automation, including vendor onboarding, approvals and TPRM-related business processes
8.Mandatory (Experience 7) - Must have strong programming/scripting experience in JavaScript and ServiceNow Glide APIs, with hands-on development of client-side and server-side scripts
9.Mandatory (Experience 8) - Must have experience developing integrations with external systems using REST APIs, Scripted REST APIs and REST Messages
10.Mandatory (Experience 9) - Must have strong experience troubleshooting ServiceNow workflows, approvals, notifications and integrations
11.Mandatory (Domain Exclusion) - Candidate must have hands-on development experience in TPRM/IRM; profiles with only ServiceNow ITSM, ServiceNow Administration or generic ServiceNow support experience will not be considered. - Required
12.Mandatory (Age) - Candidate's Age should be below 28 years.
13.Mandatory (CTC) - The CTC breakup offered will be 75% fixed + 25% variable, as per company policy
14.Preferred (Experience 1) - Candidates with experience in ServiceNow Policy & Compliance and/or Audit Management modules will be preferred.
15.Preferred (Experience 2) - Candidates with ServiceNow CSA / CIS certifications, particularly certifications related to IRM, Risk, Compliance or relevant ServiceNow modules, will be preferred.
16.Preferred (Experience 3) - Experience with ServiceNow Workspace, instance upgrades, quarterly cloning, deployment/change management and platform optimization will be preferred
17.Preferred (Certification) - ServiceNow CSA or CIS certifications, especially CIS-IRM or CIS-TPRM.

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