Senior Social Media Account Manager

Must have Strong SQL skills (queries, optimization, procedures, triggers), Hands-on experience with SQL, Automated through SQL.

Looking for candidates having 2+ years experience who has worked on large datasets with 1cr. datasets or more.

Handling the challenges and breaking.

Must have Advanced Excel skills

Should have 3+ years of relevant experience

Should have Reporting + dashboard creation experience

Should have Database development & maintenance experience

Must have Strong communication for client interactions

Should have Ability to work independently

Willingness to work from client locati

Strong Backend Engineering (Golang) Profiles

Mandatory (Experience 1) – Must have 3+ years of hands-on backend engineering experience, with at least 2+ years working primarily in Golang on production systems

Mandatory (Experience 2) – Must have strong hands-on experience with Golang, including writing clean, scalable, and maintainable backend services

Mandatory (Experience 3) – Must have experience designing, developing, and owning RESTful and/or gRPC APIs end-to-end (from design to production)

Mandatory (Experience 4) – Must have solid experience working with databases such as PostgreSQL/MySQL/ MongoDB

Mandatory (Experience 5) – Must have a strong understanding of concurrency, performance optimization, and memory management in Go

JioTesseract, a digital arm of Reliance Industries, is India's leading and largest AR/VR organization with the mission to democratize mixed reality for India and the world. We make products at the cross of hardware, software, content and services with focus on making India the leader in spatial computing. We specialize in creating solutions in AR, VR and AI, with some of our notable products such as JioGlass, JioDive, 360 Streaming, Metaverse, AR/VR headsets for consumers and enterprise space.

About the Job

As a Cloud Backend Engineer you will design, develop, and maintain scalable and reliable backend systems in cloud environments. You will be responsible for building cloud-native applications, optimizing backend performance, and ensuring seamless integration with frontend services and third-party systems.

What You’ll Be Doing

• Backend Development
• Design and implement scalable and high-performance backend services and APIs for cloud-based applications.
• Develop microservices architectures and serverless functions to support business needs.
• Ensure backend systems are secure, reliable, and performant, adhering to best practices and industry standards.
• Cloud Infrastructure and Deployment
• Build and manage cloud infrastructure using platforms such as AWS, Google Cloud Platform (GCP), or Azure.
• Deploy and maintain backend services using cloud-native technologies (e.g., Kubernetes, Docker, AWS Lambda, Google Cloud Functions).
• Implement and manage CI/CD pipelines to automate deployment processes and ensure smooth delivery of updates.
• Performance Optimization
• Monitor and optimize the performance of backend services, including database queries, API responses, and system throughput.
• Implement caching strategies, load balancing, and other performance-enhancing techniques to ensure scalability and responsiveness.
• Troubleshoot and resolve performance issues and system bottlenecks.
• Database Management
• Design and manage relational and NoSQL databases, ensuring data integrity, scalability, and performance.
• Implement data access patterns and optimize queries for efficient data retrieval and storage.
• Ensure backup, recovery, and data security practices are in place.
• Integration and Collaboration
• Collaborate with frontend developers, DevOps engineers, and other stakeholders to integrate backend services with frontend applications and third-party systems.
• Participate in architectural discussions and provide input on system design and technology choices.
• Ensure clear communication and documentation of backend services, APIs, and system interactions.
• Security and Compliance
• Implement security best practices to protect backend services from threats and vulnerabilities.
• Ensure compliance with relevant regulations and standards, including data privacy and protection requirements.
• Conduct regular security assessments and vulnerability scans to maintain system integrity.
• Testing and Quality Assurance
• Develop and maintain automated tests for backend services, including unit tests, integration tests, and end-to-end tests.
• Perform code reviews and participate in quality assurance processes to ensure high code quality and reliability.
• Monitor and address issues identified during testing and production deployments.
• Documentation and Knowledge Sharing
• Document backend services, APIs, and infrastructure setups to facilitate knowledge sharing and support.
• Create and maintain technical documentation, including architecture diagrams, API specifications, and deployment guides.
• Share knowledge and best practices with team members and contribute to a collaborative development environment.

What We Need To See

• Strong experience in backend development, cloud technologies, and distributed systems, with a focus on building robust, high-performance solutions.
• Minimum 5 years of experience in backend development, with a strong focus on cloud-based applications.
• Proven experience with cloud platforms (AWS, GCP, Azure) and cloud-native technologies.
• Experience in designing and implementing RESTful APIs, microservices, and serverless architectures.
• Technical Expertise in:

1. Backend Development

• Strong experience with backend programming languages such as Node.js, Python
• Expertise in working with frameworks such as NestJS, Express.js, or Django.

2. Microservices Architecture

• Experience designing and implementing microservices architectures.
• Knowledge of service discovery, API gateways, and distributed tracing.

3. API Development

• Proficiency in designing, building, and maintaining RESTful and GraphQL APIs.
• Experience with API security, rate limiting, and authentication mechanisms (e.g., JWT, OAuth).

4. Database Management

• Strong knowledge of relational databases (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g. MongoDB).
• Experience in database schema design, optimization, and management. 

5. Cloud Services

• Hands-on experience with cloud platforms such as Azure,AWS or Google Cloud.

6. Performance Optimization

• Experience with performance tuning and optimization of backend services.

7. Security

• Understanding of security best practices and experience implementing secure coding practices.
• Soft Skills:
• Strong problem-solving skills and attention to detail.
• Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
• Ability to manage multiple priorities and work in a fast-paced, dynamic environment.

PluginLive Technologies-  a recruitment tech company is hiring for First Source

About the organization:

Established in 2001, Firstsource Solutions Limited, an RP-Sanjiv Goenka Group company, is a specialized BPM  partner with hyper-focused, domain-centered teams and cutting-edge tech, data, and analytics. We provide transformational solutions and services to clients in healthcare, banking and financial services, communications, media, technology, and other diverse industries.

One thing drives every Firstsourcer – making it happen for our clients and solving their biggest challenges. With a team of 27,940+ Firstsourcers, we are a trusted growth partner for over 150 leading global brands, including several Fortune 500 and FTSE 100 companies and present in the US, the UK, Mexico, India, Australia, South Africa and Philippines.

Role Name- Customer Service Trainee

Type- Apprenticeship

Qualification & Background: Graduate (Fresher/BPO Experienced)

Location: Bengaluru, Mumbai and Chennai

Stipend

Chennai- 13k  (Backend role- DATA)

Bangalore- 18k (Voice and Email Chat role)

Mumbai- 18k (Voice and Email Chat role)

Pls note- there would be no deductions as the candidates would be hired as Apprentice for 12 months.

Work Type- Rotational Shifts

Pls note- Cab services will be provided to all the employees working during night shifts.

Position Requirements

- Basic knowledge of using MS office basic applications like Word, PowerPoint, Excel, Notes, etc.

Essential Skills:

• Willingness to work in rotating shifts (including night shifts)- 5 days a week.
• Communicate effectively, both orally and in writing.
• Flexibility to meet business requirements and fluctuating workload
• Organize, prioritize, and schedule work assignments.
• Hardworking and Smart working attitude with openness to feedback
• Have acceptable typing speed of at least 20 WPM/90% Accuracy

Roles & Responsibilities 

This role responds to customer queries and provide resolution, support and assistance to the customers pertaining to various products and services provided by our client through a blend/either of voice, email, web chat or backend documentation responses by delivering excellent customer service. Their goal is to educate and assist customers to make it as easy and as desirable as possible to do business.

• Deliver excellent customer service within shifts assigned including prompt resolution of customer related issues, complaints, enquiries or challenges.
• Should be abreast of all the key process related updates, SLAs, individual performance eventually contributing to team Performance.
• Grasp, comprehend & clear the training period with relevant tollgate scores.
• Attend all team briefing/meetings/coaching on a timely basis.
• Be knowledgeable of regular process changes provided.
• Seek guidance from Team leader/management and escalating when necessary or genuine needs arise.
• Maintain regular, reliable performance and attendance, including the daily schedule as assigned.
• Adhere to Company Code of Conduct & policies laid by the HR
• Handle inbound or outbound calls, chats, emails or data from customers (depending on process assigned)
• Connecting with customers, understand and empathize with their issues to provide the best suitable resolution at first contact where possible.
• On occasions, you may have to deliver what is seen as not-so-positive news, however make sure that a customer Understands the reasoning behind decisions that are made.
• Act as a team player and coordinate work respectfully with fellow members in co-ordination.
• Update relevant information accurately into the client’s systems and give constructive feedback to enhance systems and improve overall customer experience.
• Demonstrate a “can do” & “open-to-feedback” attitude, to develop a great working culture to help us achieve the best results.
• Work towards targets set, manage own time and prioritize tasks to meet through expected work discipline as a professional.
• Work closely with team leader by implementing the coaching aspects discussed for self and career development.

Job Description

Function: Sales and Business → Sales / Business Development

• Business Development
• Direct Sales
• Sales
• Telecalling

Responsibilities:

• Achieving and exceeding the sales targets (End to End Sales).
• Lead generation through cold calling.
• Identify opportunities through Web interaction, Tele calling, marketing events & advertisements to generate appointments.
• Record and maintain the quality of leads and ensure the progression of leads from identification to closure.
• Maintain a quality pipeline by targeting the right set of audiences and weekly closure by continuous follow-up.
• Providing counseling to students and helping them choose the right learning module.
• Willing to travel within city limits convincing the customers (i.e. parents) to invest in the Toppscholars learning app to improve their children's quality of education and academic result by establishing the unique value proposition of the Toppscholars learning app.
• Ensuring end-to-end delivery and sustaining the given targets.

Job Title: Magento 2 Certified Developer

Job Description:

We are seeking a highly skilled and experienced Magento 2 Certified Developer with a minimum of 5 years' experience. The ideal candidate will have a proven track record of developing and deploying successful Magento 2 projects and will have a deep understanding of Magento 2 architecture and its ecosystem.

Responsibilities:-

• Design, develop, and maintain Magento 2 e-commerce websites and applications.
• Collaborate with project managers, UX designers, and other stakeholders to understand requirements and translate them into technical solutions.
• Implement custom extensions and modules to extend the functionality of Magento 2.
• Optimize performance, scalability, and security of Magento 2 websites and applications.
• Write clean, maintainable, and well-documented code that adheres to best practices and standards.
• Debug and troubleshoot issues in Magento 2 code and configurations.
• Stay up-to-date with the latest trends, tools, and best practices in Magento 2 development.

Requirements:

• Magento 2 Certified Developer certificate.
• Strong experience with PHP, HTML, CSS, JavaScript, and other web development technologies.
• A minimum of 5 years of experience in Magento 2 development.
• Excellent understanding of Magento 2 architecture, modules, and its ecosystem.
• Experience with Magento 2 customization, extension development, and deployment.
• Knowledge of Magento 2 performance optimization techniques and security best practices.
• Ability to work independently and as part of a team in a fast-paced and dynamic environment.
• Excellent written and verbal communication skills.
• If you are a driven and highly skilled Magento 2 Certified Developer, we would love to hear from you. Join us and take your career to the next level!

• Chalk-out and implement the vision, technology roadmap and business goals for your scope of deliverables.
• Have the opportunity to define, implement, manage and deliver systems that maintain the Bloomreach Platform.
• Lead multiple small, agile teams of high-performing engineers with a diversity of experience backgrounds and locations.
• Operate with scale and speed, amidst flux, in a fast-paced environment while contributing to business goals and product strategies.
• Partner with Engineering Leaders, Managers and Product Management, and enable them by owning the integrity of scalable and high-quality technology solutions.
• Manage and influence remote teams to ensure a consistently awesome experience across platforms and products.
• Create a culture of Engineering Excellence and execution across locations ensuring development and adoption of best practices in technical design implementation and code optimisation.
• Help attract, select and hire best-in-class talent and help retain top performing talent by creating clear career paths and providing technical mentorship.
• Ensure compliance with security practices/guidelines and relevant technology standards.

• B.E./B.S. Degree or higher in Computer Science or related technical discipline.
• 10+ years of programming experience in Java, Python with strong knowledge of web technologies like HTTP, Tomcat or Django, networking and web performance engineering.
• 3+ years of experience in managing direct reports and their careers.
• Experience in leading technical teams in systems/databases or large scale distributed/infrastructure systems in production.
• Capable of sitting down with engineers to constructively review designs and debug live production issues.
• Extensive background in algorithms, strong software architecture and design skills in building large scale internet applications.
• Comfortable in designing big data technology solutions using Spark, Hadoop, Cassandra and MySQL.
• Capable of handling ambiguous business requirements with excellent prioritisation, time management abilities and focus on execution.
• Experience hiring, mentoring, coaching and developing top engineering talent.

• https://developers.bloomreach.com/blog/2018/breaking-down-a-monolithic-api---dockerizing-the-bloomreach-suggest-api-layer.html" target="_blank">How Bloomreach built a monolithic API
• https://developers.bloomreach.com/blog/2018/developer-talk-corwin-on-containers.html" target="_blank">Developer Talk - Corwin on Containers
• https://www.bloomreach.com/en/blog/2018/07/introducing-identity-and-access-management-for-bloomreach-personalization.html" target="_blank">Introducing Identity and Access Management for Bloomreach personalization

If this is you and you can prove it – we’re interested in talking with you to join us as one of Bloomreach’s Engineering Leaders.

• Annual Medical Insurance Coverage for yourself and your dependents
• Annual Master Health Check-Up by up to 4000 INR per month
• Statutory Retiral Benefits (Provident Fund Gratuity)