Senior QA Engineer (Automation + AI-Native)

Required Skills & Qualifications:

• Less than 1 year of experience in packing/warehouse work (freshers welcome).
• Basic communication skills in Kannada, Hindi, English, and Tamil.
• Physically fit and able to handle packing work.
• Punctual, honest, and hardworking.
• Ability to work in a team and follow instructions.

At Fieldproxy, we’re building the next generation of AI-powered field service management solutions - software built with AI, assisted by humans with deep domain expertise. Our platform helps companies streamline operations, from scheduling and routing to customer engagement, by combining customizable templates with AI-driven automation.

We’re looking for an AI Product Specialist who can bridge the gap between our customers’ unique business needs and our AI-first platform capabilities.

Role Overview

As an AI Product Specialist, you will work closely with clients to understand their workflows, identify their requirements, and configure our platform to deliver tailored solutions. You’ll leverage existing LLM models, fine-tune them where needed, and ensure successful deployment of AI-powered features across client applications.

This is a highly cross-functional role, requiring strong communication skills, technical knowledge of AI/LLMs, and a customer-first mindset.

Key Responsibilities:

• Collaborate with clients to gather and analyze requirements for AI-driven field service solutions.
• Configure and customize the Fieldproxy platform using AI templates and builder tools.
• Work with large language models (LLMs) to fine-tune outputs and align them with client-specific needs.
• Partner with engineering and product teams to scope technical feasibility and drive implementation.
• Serve as a trusted advisor to clients, explaining AI capabilities in simple, actionable terms.
• Continuously test, validate, and improve AI workflows to ensure high-quality performance.
• Document configurations, best practices, and client solutions for scalability.

Requirements

• Hands-on experience with large language models (OpenAI, Anthropic, etc.) and fine-tuning approaches.
• Familiarity with prompt engineering, embeddings, and APIs.
• Strong problem-solving skills with the ability to translate customer requirements into technical solutions.
• Excellent communication and presentation abilities to engage both technical and non-technical stakeholders.
• Comfort working in fast-paced, startup-like environments.

Nice-to-Have

• Exposure to workflow automation platforms (Zapier, n8n, Make, etc.).
• Knowledge of databases (PostgreSQL preferred).
• Basic programming/scripting skills (Python, JavaScript)

What We Offer

• Opportunity to shape the future of AI in field service management.
• Work directly with cutting-edge LLM technologies and real-world enterprise use cases.
• A collaborative team of builders passionate about AI and customer success.
• Competitive compensation and growth opportunities in a rapidly scaling company

Main duties/responsibilities

• Design & implement good quality software and databases as per the software specification.
• Participate in effort estimations.
• Participate in design discussions and own module designs.
• Effective troubleshooting of technical issues and bugs.
• Package deployment and release management.
• Provides technical support to customers.
• Provides training and guidance to the new developers and junior team members.
• Participate in Requirement discussions.
• Participate in Project related meetings if required.

Technical Knowledge

• Hands on experience in Angular ,HTML5, CSS3, JavaScript.
• Hands on experience in Node.js.
• Knowledge of how to interact with RESTful APIs and formats (JSON, XML)
• RDBMS and Document Database.
• Hand on experience in AWS services, DevOps, GIT, Agile and Jira will be an added advantage.

Experience

• 2-5 years of experience in the relevant field.

• Good knowledge of at least one language (C#, Java, Python, Go, PHP, Node.js)
• Have enough experience on application and infrastructure architectures
• Design and plan cloud solution architecture
• Design for security, network, and compliances
• Analyze and optimize technical and business processes
• Ensure solution and operational reliability
• Manage and provision cloud infrastructure
• Manage IaaS, PaaS, and SaaS solutions
• Design strategies around cloud governance, migration, Cloud operations and DevOps
• Design highly scalable, available, and reliable cloud applications
• Build and test applications
• Deploy applications on cloud
• Integration with cloud services

Certification:

• Architect level certificate of any cloud (AWS, GCP, Azure)

Peacock Engineering Ltd is a Gold-accredited IBM Premier Business Partner which has amassed over 300 person years of experience implementing business critical EAM (Enterprise Asset Management) solutions across a range of industries such as oil & gas, pharmaceuticals, utilities, facilities management, transport, and power generation. 

Peacock Engineering Ltd specialise in providing consultancy services and support for the IBM Maximo EAM software product and maintain a pool of highly experienced and capable consultants fully conversant with IBM Maximo and its functionality, capabilities, and opportunities for customisation to meet business need. 

Peacock Engineering’s Technical Services team is now looking for an IBM Maximo Technical Professional to support the growing demand for Maximo enterprise asset management solutions, working from our office in Bangalore.

• Technical expert in IBM Maximo EAM technology.
• Should be well versed in MBO customizations for Maximo 7.x version.
• Advanced JAVA, SQL knowledge.
• Maximo building and deploying to various instances.
• Business process management using workflow design and management.
• Expert Knowledge of Maximo Integration Framework (MIF).
• Provide technical services over the entire lifecycle of a project.
• communication skills (verbal and written) possess the ability to multi-task.
• Maximo installations and upgrade work experience
• Participate in solution architecture design.
• Perform application and solution development to meet project requirements.
• Develop and document detailed technical designs to meet business requirements.
• Manage multiple technical environments and support the development and testing processes.
• Lead or assist in data conversion and migration efforts.
• Configure Maximo and assist in the development of interfaces to external systems.
• Identify areas of customization and optimization and provide solutions that meet the business requirements.
• Conduct system testing, as necessary.

Skill Requirements - Essential:

• Tech. in Computer Science, Engineering or Business-related field and/or equivalent work experience.
• Strong Maximo technical knowledge required to help execute numerous projects.
• Minimum eight (8) years of work experience in a technical position with the implementation and utilization of fully integrated enterprise asset management system.
• Proficient to convert functional requirements into technical specifications, and configure, tailor and or customize the solutions including building interfaces.
• Ability to create and update advanced technical documentation.
• Strong communication skills and the ability to work well in a project team environment.
• Drafting/Reviewing Functional Specifications
• Drafting/Reviewing Technical Specifications

Skill Requirements - Preferable:

• To bring industry knowledge world class capabilities innovation and cutting-edge technology to our clients in the Resources industry to deliver business value.
• To work with leading Resources client’s major customers and suppliers to develop and execute projects and reliability strategies.
• To harness extensive knowledge combined with an integrated suite of methods people and assets to deliver sustainable long-term solution.
• IBM Maximo 7.x certification

• Professional and committed, with a disciplined approach to work.
• Motivated and driven by finding and providing solutions to problems.
• Polite, tactful, helpful, empathic nature, able to deliver to the needs of customers.
• Has respect for others and their views.
• Technology minded and focused, enthusiastic about technologies.
• Analytical, able to raise from the detail and see the bigger picture.
• Dedicated to continually updating and upgrading own knowledge.
• Carries a mind-set of continuous improvement, constantly looking for better and more efficient ways of doing things.
• Values quality at the centre of all things in work.

Due to considerable amount of virtual working and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed working in small teams physically but in larger efforts virtually.  Self-drive to communicate constantly using web collaboration and video conferencing is essential.

As an employee, you will be encouraged to continually develop your capability & attain certifications to reflect your growth as an individual.

● Understanding of MVC design patterns

● At least 1 Year of Laravel, PHP experience is a must

● HTML 5, CSS 3, JavaScript, jQuery, Bootstrap

• Build responsive web-pages
• Experience in Javascript, jQuery, CSS, HTML5
• Expert in JavaScript who can build up a JavaScript framework from scratch.
• Possess good knowledge in front-end performance tuning.
• Understands how to use the page speed tool and tackle on issue based on its suggestions.
• Consume REST API's provided by the backend team
• Experience in some modern JavaScript framework like easyUI or reactJS would be a plus