Senior PHP Developer

• Ruby

• Rails framework

• MySQL

• API development

• Design Patterns

Develop, test, and maintain all APIs

• Manage and maintain SQL and No-SQL tables, data, and stored procedures within all databases

• Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement

• Collaborating with the front-end developers and other team members to establish objectives and design more functional, cohesive code to enhance the user experience and support analytical products

• Troubleshoot and diagnose production issues

About us

CallHub provides cloud based communication software for nonprofits, political parties, advocacy organizations and businesses. We have delivered over 200 millions messages and calls for thousands of customers. We help political candidates during their campaigns in getting their message across to their voters, conduct surveys, manage event/town-hall invites and with recruiting volunteers for election campaigns. We are profitable with 8000+ paying customers from North America, Australia and Europe. Our customers include Uber, the Democratic Party, major political parties in the US, Canada, UK, France and Australia. 

About the Role

As a Senior/Lead Software Engineer at CallHub, you will play a critical role in leading the development and enhancement of our cloud-based communication and telephony platform (SaaS). You will be responsible for designing, building, and optimizing scalable, high-performance backend systems that support the rapid growth of our global user base, ensuring reliability, security, and customer satisfaction at every step. In this role, you will collaborate with cross-functional teams of highly skilled software engineers, operations engineers, and product managers to drive innovation and create products that delight customers by exceeding their expectations. You will lead technical decision-making, mentor engineers, and be responsible for building robust systems that are always available, while also contributing to the development of automation tools to streamline processes and improve efficiency. We are seeking experienced engineers with a deep understanding of software engineering principles, strong problem-solving skills, and a passion for leading teams to deliver impactful, customer-focused solutions. If you thrive in a fast-paced environment, love solving complex technical challenges, and are excited about mentoring and guiding the next generation of engineers, we’d love to hear from you!

Your Responsibilities

• Lead the design, development, and deployment of complex, scalable, reliable, and highly available features for world-class SaaS products and services.
• Guide the engineering team in adopting best practices for software development, code quality, and architecture.
• Make strategic architectural and technical decisions, ensuring the scalability, security, and performance of software applications.
• Proactively identify, prioritize, and address technical debt to improve system performance, maintainability, and long-term scalability, ensuring a solid foundation for future development.
• Collaborate with cross-functional teams (product managers, designers, and stakeholders) to define project scope, requirements, and timelines.
• Mentor and coach team members, providing technical guidance and fostering professional development.
• Oversee code reviews, ensuring adherence to best practices and maintaining high code quality standards.
• Drive continuous improvement in development processes, tools, and technologies to increase team productivity and product quality.
• Stay updated with the latest industry trends and emerging technologies to drive innovation and keep the team at the cutting edge.
• Ensure project timelines and goals are met, managing risks and resolving any technical challenges that arise during development.
• Foster a collaborative and inclusive team culture, promoting open communication and problem-solving.
• Imbibe and maintain a strong customer delight attitude while designing and building products.

What we’re looking for

• 6+ years of experience in software engineering, with a proven track record of leading engineering teams and mentoring junior developers.
• Strong expertise in designing and developing scalable backend systems, web services, and REST APIs using Python/Django or similar frameworks.
• Solid understanding of cloud-based architectures and microservices, with experience in deploying and maintaining SaaS applications.
• Solid experience in software engineering principles, including CI/CD pipelines, unit testing, code reviews, and version control (e.g., Git).
• Proficiency in working with databases like PostgreSQL, and experience in optimizing queries and ensuring high availability.
• Deep knowledge of computer science fundamentals, including data structures, algorithms, and software design principles.
• Experience with frontend technologies such as React, JavaScript, HTML, and CSS, and an understanding of how they integrate with backend services.
• Ability to quickly adapt to new technologies and make informed technical decisions in dynamic environments.
• Strong attention to detail, with the ability to empathize with customer needs and translate them into impactful software solutions.
• Excellent written and verbal communication skills, with the ability to clearly articulate technical concepts to both technical and non-technical stakeholders.
• Collaborative team player, willing to support and work closely with cross-functional teams.
• Bachelor’s or Master’s degree in Engineering or Computer Science from a reputable institution.

What you can look forward to

• Leadership and Ownership: Lead and oversee the entire software development lifecycle, from system design and development (backend and frontend) to QA and DevOps, with a focus on driving high-impact projects.
• Strategic Impact: Witness the direct impact of your work on our users and the overall success of the company, shaping products and solutions that make a significant difference.
• Innovative Technologies: Stay at the forefront of technology by working with the latest tools and frameworks, as we continuously innovate to deliver reliable and scalable solutions for our customers.
• Collaborative Culture: Engage in a culture of openness and collaboration, where your insights and leadership help drive the company’s success and delight our customers.

We are looking for a Rust Developer to join our cutting-edge development team as it grows. The candidate must be comfortable working in an agile environment and can take the lead when necessary.

Responsibilities:

• Responsible for developing the product as per the product specification defined by the product managers
• Responsible for performing research on the best methods of implementing the requirements
• Author and curate technical documentation to support delivery, maintenance, and adoption
• Work with programmers, engineers, and management heads to identify process improvement opportunities, propose system modifications, and devise governance strategies to optimise the overall performance
• Design and develop automated deployment and maintenance mechanisms
• Solving development challenges and making architectural decisions by understanding the larger picture of the project goals
• Expanding your existing skill set, and picking up on various rust-dependent frameworks
• Confidently communicating and collaborating with your fellow developers in an office set-up.

Requirements:

• Must have experience in Rust programming language
• Have excellent knowledge of different data structures and algorithms
• Working knowledge of any other programming language Python, Java, or JavaScript is good to have
• Experience with, or understanding of, Kafka or Redis, Cloud infrastructure services, and Docker is an added advantage
• Experience with SQL or NoSQL databases, MySQL, MongoDB, Elasticsearch, etc.
• Experience in Backend and APIs development
• Experience in analysing and optimising the platform's performance

Key Responsibilities: 

• Rewrite existing APIs in NodeJS. 
• Remodel the APIs into Micro services-based architecture. 
• Implement a caching layer wherever possible. 
• Optimize the API for high performance and scalability. 
• Write unit tests for API Testing.
• Automate the code testing and deployment process.

Skills Required: 

• At least 3 years of experience developing Backends using NodeJS — should be well versed with its asynchronous nature & event loop, and know its quirks and workarounds. 
• Excellent hands-on experience using MySQL or any other SQL Database. 
• Good knowledge of MongoDB or any other NoSQL Database. 
• Good knowledge of Redis, its data types, and their use cases. 
• Experience with graph-based databases like GraphQL and Neo4j. 
• Experience developing and deploying REST APIs. 
• Good knowledge of Unit Testing and available Test Frameworks. 
• Good understanding of advanced JS libraries and frameworks. 
• Experience with Web sockets, Service Workers, and Web Push Notifications. 
• Familiar with NodeJS profiling tools. 
• Proficient understanding of code versioning tools such as Git. 
• Good knowledge of creating and maintaining DevOps infrastructure on cloud platforms. 
• Should be a fast learner and a go-getter — without any fear of trying out new things Preferences. 
• Experience building a large-scale social or location-based app.

• Proven software development experience in PHP

• Understanding of open source projects like Laravel, Drupal, Mysqletc

• Demonstrable knowledge of web technologies including HTML, CSS, Javascript, AJAX etc

• Good knowledge of relational databases, version control tools and of developing web services

• Experience in common third-party APIs (Google, Facebook, Ebay etc)