
Key Responsibilities
- Design, deploy, configure, upgrade, and administer enterprise-scale Dynatrace environments.
- Deploy and manage OneAgent, ActiveGate, extensions, and monitoring configurations across application and infrastructure environments.
- Implement observability for applications, APIs, microservices, databases, containers, Kubernetes, cloud platforms, and traditional infrastructure.
- Configure service detection, process groups, management zones, tags, naming rules, metrics, logs, traces, and topology.
- Develop operational and executive dashboards, notebooks, reports, SLOs, and alerting strategies.
- Configure and optimize Davis AI problem detection, anomaly detection, baselines, and root-cause analysis.
- Implement Real User Monitoring (RUM), Synthetic Monitoring, Session Replay, distributed tracing, and log monitoring as required.
- Analyze application performance issues, service dependencies, transaction traces, response times, resource utilization, and infrastructure bottlenecks.
- Lead troubleshooting of complex production performance and availability incidents using Dynatrace telemetry.
- Reduce alert noise through effective event correlation, thresholds, anomaly-detection configuration, and monitoring standards.
- Integrate Dynatrace with enterprise platforms such as ServiceNow, Jira, PagerDuty, Splunk, CI/CD pipelines, and collaboration/notification tools.
- Automate Dynatrace configuration and deployment using APIs, configuration-as-code, scripting, and DevOps tooling.
- Work closely with application, infrastructure, cloud, SRE, DevOps, production support, and operations teams to define observability requirements.
- Establish Dynatrace monitoring standards, reusable configurations, governance, and best practices.
- Perform platform health checks, capacity assessments, license/usage optimization, and monitoring coverage reviews.
- Create technical documentation, runbooks, architecture diagrams, troubleshooting guides, and operational procedures.
- Mentor junior engineers and provide technical leadership for observability initiatives.
Required Technical Skills
- 5–8+ years of overall IT experience with significant experience in application/infrastructure monitoring or observability.
- 3–5+ years of hands-on Dynatrace experience in enterprise environments.
- Strong knowledge of:
- Dynatrace OneAgent and ActiveGate
- Application Performance Monitoring (APM)
- Infrastructure Monitoring
- Distributed Tracing
- Real User Monitoring (RUM)
- Synthetic Monitoring
- Log Monitoring and Analytics
- Metrics, traces, logs, and events
- Davis AI and automated root-cause analysis
- Dashboards, SLOs, alerting, and anomaly detection
- Dynatrace APIs and automation
- Experience monitoring Java/JVM, .NET, web applications, APIs, microservices, and databases.
- Experience with Kubernetes, Docker, OpenShift, or other container platforms.
- Working knowledge of at least one major cloud platform: AWS, Microsoft Azure, or Google Cloud Platform.
- Strong understanding of application architecture, HTTP/HTTPS, REST APIs, networking, operating systems, and middleware.
- Experience with Linux and Windows environments.
- Scripting/automation experience using Python, PowerShell, Bash, Ansible, Terraform, or similar technologies.
- Experience integrating monitoring platforms with ITSM, incident management, and DevOps tools.
- Strong analytical and production troubleshooting skills.
Preferred Skills
- Experience with Dynatrace Grail, DQL (Dynatrace Query Language), OpenPipeline, and the latest Dynatrace platform capabilities.
- Knowledge of OpenTelemetry (OTel) and modern telemetry standards.
- Experience implementing observability for large-scale Kubernetes and cloud-native environments.
- Familiarity with SRE practices, including SLIs, SLOs, error budgets, and observability-driven incident management.
- Knowledge of additional monitoring platforms such as Splunk, AppDynamics, Datadog, New Relic, Grafana, Prometheus, or ELK.
- Experience with infrastructure-as-code and configuration-as-code approaches.
- Dynatrace certifications are preferred.
Professional Skills
- Strong problem-solving and root-cause analysis capabilities.
- Ability to troubleshoot complex application and infrastructure performance issues independently.
- Strong written and verbal communication skills.
- Ability to work effectively with application owners, developers, SREs, infrastructure teams, and senior stakeholders.
- Ability to translate business and operational requirements into observability solutions.
- Experience working in enterprise production environments with incident, problem, and change-management processes.
- Ability to mentor engineers and drive technical standards across teams.
Education & Certification
- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline, or equivalent professional experience.
- Dynatrace Associate/Professional-level certification is desirable.
- Cloud, Kubernetes, ITIL, SRE, or DevOps certifications are advantageous.
Experience Level
Senior Engineer
- Overall Experience: 5–8+ years
- Dynatrace/Observability Experience: 3–5+ years
- Expected proficiency: Advanced hands-on implementation, administration, troubleshooting, automation, and solution design

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