Lead UI Designer

Role & Responsibilities

Own the user experience for Dentsu's AI-powered agentic tools and client-facing data products. This is a senior design role responsible for making complex multi-agent systems, Genie spaces, and automated workflows feel simple and intuitive for media teams and clients who are not technical. You will work at the intersection of AI capability and human usability, designing the interfaces that turn powerful backend intelligence into tools people actually want to use.

Key Responsibilities-

• Lead end-to-end design for agentic AI products: from discovery and user research through wireframes, prototypes, and production-ready specs
• Design intuitive interfaces for multi-agent systems that serve media planners, analysts, and clients with varying levels of technical sophistication
• Create UX flows for Genie spaces, conversational data exploration, and automated reporting dashboards that surface insights without requiring SQL or code
• Develop and maintain a design system for the Decisioning practice's AI product suite, ensuring visual and interaction consistency across all tools
• Conduct user research with internal media teams and client stakeholders to identify pain points, map workflows, and validate design decisions
• Design transparency and trust patterns for AI-driven experiences: how users understand what the system did, why, and how to correct it
• Prototype and test interaction models for agent-to-human handoff, error recovery, and multi-step automated workflows
• Collaborate closely with AI engineers and data scientists to ensure designs are technically feasible and ship at high fidelity
• Design onboarding flows and training materials that accelerate adoption of new AI tools across agencies
• Create client-facing presentation materials, demos, and visual assets that communicate tool capabilities and business value

Ideal Candidate

• Strong Agentic AI & Data Product Designer Profile
• Mandatory (Experience 1): Must have 6+ years of total experience in design, with 5+ years in Product Design for data-heavy or complex digital products — enterprise dashboards, analytics tools, workflow platforms, or similar complex environments — with shipped work at scale.
• Mandatory (Experience 2): Must have 6 months+ experience designing for AI/ML-powered products like gen ai features, agentic ai related features, AI automation tools etc
• Mandatory (Skill 1): Must have demonstrated expertise in complex workflow design, data visualization, and enterprise UX at scale — designing interfaces that surface insights and enable non-technical users to navigate powerful backend systems
• Mandatory (Skill 2): Must have strong understanding of design systems and component-based design methodology, with experience building, contributing to, or maintaining systems that ensure visual and interaction consistency across a product suite
• Mandatory (Skill 3 ): Must have the ability to design transparency and trust patterns for AI-driven experiences — including how users understand what the system did, why, and how to correct it; plus interaction models for agent-to-human handoff, error recovery, and multi-step automated workflows
• Mandatory (Tools): Must have deep proficiency in Figma, including component libraries, auto-layout, and interactive prototyping
• Mandatory (Stakeholder Mgmt & Communication): Must have excellent communication skills for presenting design rationale to engineering, product, and business stakeholders
• Mandatory (Portfolio): Must have a strong portfolio demonstrating complex workflow design, data visualization work, and ideally AI/agentic or conversational interface projects.
• Preferred (AI Interaction Design): Experience specifically designing chatbot, copilot, or agent-based interaction patterns
• Preferred (Industry): Experience in media, advertising, or marketing technology industries

Deliverables and Performance Measures:

o Team leadership

o Lead a team of QA Analysts and Senior Analysts, provide guidance, support, and mentoring.

Quality Assurance Strategy

o Develop, implement, and maintain comprehensive processes and standards.

o Identify and mitigate risks in the testing cycle.

Testing Management

o Oversee the planning, design, and execution of manual and automated test cases.

o Ensure thorough testing of enhancements, bug fixes, and new features.

o Collaborate with developers, solutions consultants, and other stakeholders to define testing and sign off criteria.

Process Improvements

o Continuously improve workflows and tools to increase efficiency.

o Stay updated on emerging QA technologies and trends.

Reporting and Documentation

o Track and report QA metrics (ex: test coverage, pass/fail rates, defect slippage, etc)

o Document and communicate test results, defects, and resolutions to stakeholders.

Bonus Points:

Firelight/Foresight experience.

Experience with QA automation tools and automated testing.

Team leadership

o Lead a team of QA Analysts and Senior Analysts, provide guidance, support, and mentoring.

Quality Assurance Strategy

o Develop, implement, and maintain comprehensive processes and standards.

o Identify and mitigate risks in the testing cycle.

Testing Management

o Oversee the planning, design, and execution of manual and automated test cases.

o Ensure thorough testing of enhancements, bug fixes, and new features.

o Collaborate with developers, solutions consultants, and other stakeholders to define testing and sign off criteria.

Process Improvements

o Continuously improve workflows and tools to increase efficiency.

o Stay updated on emerging QA technologies and trends.

Reporting and Documentation

o Track and report QA metrics (ex: test coverage, pass/fail rates, defect slippage, etc)

o Document and communicate test results, defects, and resolutions to stakeholders.

Bonus Points:

Firelight/Foresight experience.

Experience with QA automation tools and automated testing.

What will make you successful:

9-15 years' experience with a Software dev and or tech background with exposure to leading the team of Quality Assurance Analysts or SDET.

Strong functional knowledge of at least one Hexure products and high-level knowledge of the other products.

Life Insurance and Annuities Proficiency.

Insight into nonfunctional testing.

9-12 years' experience with a Software dev and or tech background with exposure to leading the team of Quality Assurance Analysts or SDET.

Strong functional knowledge of at least one Hexure products and high-level knowledge of the other products.

Life Insurance and Annuities Proficiency.

Insight into nonfunctional testing.

About the Role

LMTEQ is seeking a Marketing Manager / Content Writer to drive content-led

marketing, lead generation, and brand growth for IT services and enterprise platforms. This role

blends hands-on technical content creation with marketing planning, performance tracking, and

reporting ownership.

The ideal candidate will be responsible for building and executing marketing plans, generating

qualified leads through content and digital channels, and delivering monthly, quarterly, and

annual performance reports.

Key Responsibilities

Content Strategy Execution

● Define and execute a technical content strategy aligned with marketing and business

goals.

● Create high-quality content including:

○ Blogs

○ Case studies

○ Whitepapers

○ E-books

○ Landing pages

○ Website content and articles

● Ensure all content supports lead generation, brand positioning, and thought leadership.

● Edit, repurpose, and optimize content for multiple platforms and campaigns.

Lead Generation & Campaign Planning

● Own and execute content-driven lead generation plans for IT services and enterprise

offerings.

● Design and implement:

○ Monthly marketing plans

○ Quarterly campaign roadmaps

○ Annual marketing strategy

● Work closely with sales and leadership teams to align marketing initiatives with revenue

goals.

● Support inbound marketing activities across websites, LinkedIn, and other digital

channels.

● Continuously optimize campaigns to improve lead quality and conversion rates.

SEO & Performance Marketing

● Perform basic to intermediate SEO analysis, including:

○ Keyword research (primary, secondary, tertiary)

○ On-page SEO optimization

○ Search intent mapping

● Use SEO tools such as Semrush, Ubersuggest, Google Keyword Planner, and Google

Analytics.

● Optimize website content to improve traffic, rankings, and conversions.

● Support off-page SEO activities such as interlinking, content distribution, and business

listings.

Reporting & Analytics

● Track and analyze marketing and content performance metrics.

● Prepare and present:

○ Monthly marketing performance reports

○ Quarterly marketing and lead generation reports

○ Annual marketing performance and strategy reports

● Share insights on:

○ Content performance

○ SEO metrics

○ Lead generation outcomes

○ Campaign effectiveness

● Use data-driven insights to refine marketing strategies and content plans.

Marketing & Brand Management

● Create technical and industry-focused content for LinkedIn and other professional

platforms.

● Ensure consistent brand messaging across all marketing and content assets.

● Collaborate closely with:

○ Digital marketing specialists

○ Social media teams

○ Graphic designers

○ WordPress developers

● Manage timelines, priorities, and deliverables in an agile, fast-paced environment.

Research, Tools & Innovation

● Conduct in-depth research on IT services, enterprise platforms, and industry trends.

● Leverage AI-powered tools (ChatGPT, Jasper, Copy.ai, Grammarly, etc.) to improve

efficiency and quality while maintaining originality.

● Explore new tools, formats, and approaches to enhance marketing effectiveness.

Must-Have Skills & Qualifications

● 2–4 years of experience in Marketing, Technical Content Writing, or Content Marketing

● Strong proficiency in written English

● Proven ability to create clear, structured, and engaging technical content

● Basic to intermediate SEO knowledge (mandatory)

● Hands-on experience with:

○ Keyword research

○ On-page SEO optimization

● Experience supporting lead generation or inbound marketing initiatives

● Ability to create and manage monthly, quarterly, and annual marketing plans

● Strong analytical, reporting, and presentation skills

● Ability to work in a fast-paced, deadline-driven environment

Good-to-Have Skills

● Understanding of IT services and enterprise technologies, such as:

○ ServiceNow

○ SAP

○ Salesforce

● Prior experience in digital transformation or enterprise IT content

● Exposure to B2B marketing and demand generation

● Experience working closely with sales or leadership teams

● Familiarity with marketing KPIs and funnel metrics

● Experience using AI tools responsibly for marketing acceleration

Tools & Platforms (Preferred)

● SEO Tools: Semrush, Ubersuggest, Google Keyword Planner, Google Analytics

● AI Tools: ChatGPT, Perplexity Jasper, Grammarly, or equivalent

● CMS: WordPress

● Social Platforms: LinkedIn

● Design: Canva or equivalent

• Interacting via various channels, such as live chat, emails, social media and direct calls
• Modifying sales pitches in response to customer demand
• Acquiring and retaining contact information databases
• Put forward suggestions in accordance with the requirements of the consumer
• Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action

1. Responsible for internal & external communication with customer & dispatch details sharing with customer, internal communication with team, for order processing coordinating with logistic team / purchase team/ production team & getting status for material & updating to sales team & customer.

1. Follow up for payment. Co-ordination with logistic team for dispatch clearance from customer.

We are looking to hire a skilled WordPress developer to design and implement attractive and functional websites for our clients. You will be responsible for both back-end and front-end development including the implementation of WordPress themes and plugins as well as site integration and security updates.

WordPress Developer Responsibilities:

• Meeting with clients to discuss website design and function.
• Designing and building the website front-end.
• Creating the website architecture.
• Designing and managing the website back-end including database and server integration.
• Generating WordPress themes and plugins.
• Conducting website performance tests.
• Troubleshooting content issues.
• Conducting WordPress training with the client.
• Monitoring the performance of the live website.

Skills: 

∙ Excellent communication and analytical Skills 

∙ Strong leadership and management skills 

∙ Must have excellent interpersonal skills 

∙ Excellent written and verbal communication 

∙ Active listening and Problem solving skills 

∙ Ability to multitask, prioritize, and manage time effectively 

 Roles and Responsibilities: 

∙ A professional approach in answering calls and provide information  about products and services, taking input of issues and their  redressal thereof 

∙ Keep records of customer interactions, process customer accounts  and file documents 

∙ Proficiently communicating with customers electronically and taking  follow up of the procedures. 

∙ Handling customer queries regarding various products ∙ Identify and assess customer needs to achieve satisfaction ∙ Exhibiting patience in order to resolve queries in a timely manner ∙ Escalate unresolved issues to the appropriate internal teams ∙ Document knowledge in the form of solution article 

∙ Respond to customer queries in a timely and accurate way, via  phone, email or chat 

∙ Patience when handling tough cases. 

∙ Take a deep dive into product key features and have keen  insight/knowledge about the product.