Scala Developer

Job Title: Developer

Work Location: Pune, MH

Skills Required: Azure Data Factory

Experience Range in Required Skills: 6-8 Years

Job Description: Azure, ADF, Databricks, Python

Essential Skills: Azure, ADF, Databricks, Python

Desirable Skills: Azure, ADF, Databricks, Python

Job Description:

• Contribute to all phases of the development life-cycle of the students and train a dynamic team of students.
• Should possess strong knowledge of JavaScript, Typescript, Angular JS, React JS, Node JS, and DBMS along with a passion for Blockchain.
• Good to have knowledge of Rust and Solidity
• Excellent in any of the programming languages.
• Ready to upgrade the idle candidates. Should stay up-to-date with the latest development in the field.
• Facilitating the student's available resources such as curriculum, data, hardware, etc.
• Upgrading the students’ knowledge quality by taking them through the important functionalities of technologies.
• Sharply train the student's minds in analyzing the problem-solving ability of the students
• Train and guide the students to analyze the errors and design strategies to overcome them.
• Lead learning enhancement through developing assignment and assessment modules
• Integrate the use of advanced technology for upscale training quality, and develop plans to track and monitor the progress of students.
• Should be capable of completing the assigned module in the given time.
• Conduct regular research for further enhancement of curriculum on a regular basis.
• Should be able to communicate and connect with students in an effective way.
• Maintain individual and group training records
• Organize and promote courses
• Prepare teaching/course materials
• Proctor course examinations
• Develop and deliver programs of learning activities
• Check and assess (grade) students’ work and deliver feedback with course grades
• Apply new technologies to deliver courses and improve the learning experience for students.
• Keep personal IT skills and knowledge up to date

Position: Call Quality Analyst

Monitoring Calls:

Listen to recorded or live calls between customer service representatives and customers.

Evaluate the call based on predefined quality metrics and guidelines.

Quality Assessment:

• Assess and score calls on various criteria, including but not limited to, professionalism, communication skills, adherence to scripts or protocols, problem-solving abilities, and compliance with company policies.
• Feedback and Coaching:
• Provide constructive feedback to call center agents on their performance, highlighting strengths and areas for improvement.
• Offer coaching and training to help agents enhance their skills and meet quality standards.
• Reporting and Documentation:
• Maintain detailed records and documentation of evaluations, scores, feedback, and coaching sessions.
• Generate regular reports on individual and team performance for management review.
• Root Cause Analysis:
• Identify recurring issues or trends in calls and collaborate with relevant departments (e.g., training, operations) to address and resolve 
• Compliance and Policy Adherence:
• Ensure that agents adhere to company policies, legal requirements, and industry regulations during customer interactions.
• Process Improvement:
• Propose improvements to call center processes, scripts, training materials, or policies based on insights gained from call evaluations.
• Training and Development Support:
• Assist in the development and delivery of training materials and programs for call center agents.
• Conduct refresher training sessions on specific skills or areas identified for improvement.
• Quality Assurance Metrics:
• Collaborate with stakeholders to establish and refine key performance indicators (KPIs) for call quality.
• Monitor and analyze performance metrics to ensure they align with organizational goals.
• Stakeholder Communication:
• Communicate findings, trends, and improvement recommendations to call center management, supervisors, and relevant departments.

Qualifications:

• Minimum 2 years of experience as a Call Quality Analyst.
• Previous experience in a call center or customer service role is often preferred.
• Strong analytical skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency in using call monitoring software and tools.
•  Knowledge of industry-specific regulations and compliance standards (if applicable).

.Net Core Developer

Experience 2+ Yrs in .Net Core/C# Responsibilities Responsible for designing and developing REST APIs using .Net Core Framework and C#. Create high-performance REST APIs for financial applications. Qualifications B.Tech/BE or MCA – May be relaxed in the case of experienced candidates.

Experience At least 2+ Years of experience as .Net Core Developer Proficient in .Net Core and C# Excellent knowledge in developing REST APIs and Entity Framework Knowledge and experience in writing SQL, SPs, and Triggers Sound knowledge in MVC frameworks and databases. Good project management skills. Good communications skills A good team player

Salary 2 -8 LPA

Good to Have Skills:

• 3+ years of experience in using Java/J2EE tech stacks
• Good understanding of data structures and algorithms.
• Excellent analytical and problem solving skills.
• Ability to work in a fast paced internet start-up environment.
• Experience in technical mentorship/coaching is highly desirable.
• Understanding of AI/ML algorithms is a plus.

• Founded in 2005 as a platform for building IT
• Nourtek develops custom software and applications for websites, desktops, and mobile
• Product based Multi-National Company (MNC) that strives to cultivate and spur a work environment that is one of the most challenging, career advancing, yet comfortable, friendly, safe and diverse with a family like atmosphere that supports professional and personal growth within and out of the
• Headquartered in Dallas, USA with offices in
• An expert team of 60+ work-focused engineers.
• Known for its culture and healthy work-life balance with a 5-day work
• Periodic sessions with expert’s professional as well as personal
• We incorporate state-of-the-art technologies and tools in our services and
• Having multiple products in Insurance

Job responsibilities:

• 2+ years of work experience in net development & Microsoft technology.
• We are looking for a .Net developer to build software using languages and technologies of the.NET framework.
• Producing code using .NET languages (.Net Core, VB .NET, net, Microsoft technologies)
• Upgrading, configuring and debugging existing systems
• Providing technical support for web, desktop or mobile
• Participate in requirements analysis
• Collaborate with internal teams to produce software design and architecture
• Write clean, scalable code using .NET programming languages
• Test and deploy applications and systems
• Revise, update, refactor and debug code
• Improve existing software
• Develop documentation throughout the software development life cycle (SDLC)
• Serve as an expert on applications and provide technical support
• Proven experience as a .NET Developer or https://resources.workable.com/application-developer-job-description">Application Developer
• Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET)
• Familiarity with architecture styles/APIs
• Understanding of Agile methodologies
• Excellent troubleshooting and communication skills
• Attention to detail

• A passion for continuous
• Candidate should be a team player and excellent
• Strong interpersonal, problem solving, and organizational
• Self-motivated, quick learner who can manage multiple projects with minimal
• Be a self-driven individual with the go-getter

Benefits:

• Open Door working Culture,
• Early Joining Benefit
• 5 days working,
• Internal Growth opportunities,
• Rewards & Recognitions,
• Sports Activities,
• Events & Celebration,
• Handsome Perks,
• Very good Referral Bonus,
• Medical Insurance.

Shift Timing: 11 am to 8 pm (May very on project Demand)

Ahmedabad Location: Shapath 4, Opp. Karanavati Club, S.G.Highway, Ahmedabad.

Company Website: http://www.nourtek.com/">http://www.nourtek.com/