Salesforce Executive (Marketing / Accounts)

What is WoCo and why should you join?

WoCo is a go-to HRTech solution for new age and fast-growing businesses, built by a team of innovators, technologists, product scientists, outliers, business leaders and people's people. WoCo is truly poised to lead the People, Payroll and Productivity space with some of the best minds in the industry.

Location

Onsite. Gurugram.

What will you do every day?

We are on the lookout for dynamic individuals in the Customer Success Team who can work closely with clients helping them achieve their Digital Transformation goals.

What do you need to ace your role?

• Business Advisor to our clients working towards achieving their digital transformation goals and success metrics. Ability to manage client relationships and expectations
• Act as a techno-functional consultant and provide recommendations on process
• Goal-oriented and data-driven to actively track performance and drive metrics like CSAT, NPS, Adoption and Usage for clients. Analyze customer data to improve the end-user experience
• Experience with metrics like Net Revenue Retention (Upselling), Churn, Customer References & reviews. Work closely with product, sales and other cross-functional teams, (internal and external) with ease to drive these goals
• Devise engagement plans that consider customer business goals and map product capabilities to achieve these goals
• Support clients during critical HR events like Appraisal, Increments etc.
• Support clients to resolve queries or bugs, as and when required
• Gather feedback on product experience during the entire customer lifecycle via targeted surveys
• Identify prime targets for up-sell/cross-sell and engage Sales team to execute on those opportunities
• Share best practices with clients on how to achieve product success with WoCo
• Identify risks proactively, mitigate and escalate as deemed appropriate
• Passionate about Customer Experience and ability to be the customer's voice in guiding the Product Roadmap
• Excellent communication and presentation skills.
• Excellent relationship-building skills
• Be a cultural champion and energy driver

Requirements

• 2-4 years of experience in Customer Success in SaaS
• Exceptional communication and presentation skills, coupled with excellent listening skills
• Analytical and data-driven with ability to work with multiple stakeholders
• Demonstration of good product and consumer thinking during his/her career
• Hands-on and a quick learner. Comfortable with learning new technology
• Basic tech skills especially knowledge of python, Power BI will be a plus
• This role provides you access to PII for which you will abide to follow secure data handling practices to safeguard and protect such data.
• We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

We are India’s fastest-growing digital trust platform offering services such as background verifications, reference checks, employee/staff onboarding, etc. We have completed more than 500+ million checks across 3000+ happy clients and since its inception, the company has shown continuous uptrend growth in an ever-changing business environment. As an organization, we are self-sustainable with positive cash flows.

At OnGrid, we are focused on redefining and reimagining Trust. We are leveraging APIs to build a digital trust platform all while being accountable that provides verified credentials instantly coming from the source directly. Having built the basic pillars of trust, we now want our imaginations to be let loose and think of avenues not explored and ways never implemented before. In this pursuit, we are looking for a motivated Staff Engineer (Backend) with experience in building high-performing, scalable, enterprise-grade applications, joining us, driving this vision, and taking it to a larger scale. If you are a visionary, always on the lookout for finding the right solutions, and a technology geek, constantly seeking to learn and improve your skillset, then you are the type of person we are looking for.

Roles & Responsibilities -

● Develop new user-facing features.

● Work alongside product to understand our requirements, and design, develop and iterate, think through the complex architecture.

● Writing clean, reusable, high-quality, high-performance, maintainable code.

● Encourage innovation and efficiency improvements to ensure processes are productive

● Ensure the training and mentoring of the team members

● Ensure the technical feasibility of UI/UX designs and optimize applications for maximum speed.

● Research and apply new technologies, techniques, and best practices.

Requirements -

• Bachelors/Masters in Computer Science or a related field

• 5 - 10 years of prior relevant experience

• Experience with web technologies and microservices architecture

• Java, Spring framework

• MySQL, Mongo, Solr, Redis,

• Kubernetes, Docker

• Excellent teamwork skills, flexibility, and ability to handle multiple tasks.

• Experience with API Design, ability to architect and implement an intuitive customer and third-party integration story • Ability to think and analyze both breadth-wise (client, server, DB, control flow) and depth-wise (threads, sessions, space-time complexity) while designing and implementing services

• Exceptional design and architectural skills

• Experience of cloud providers/platforms like GCP and AWS

Skill Set: 10 years plus as a full stack Java/JavaScript Developer

Micro Services, Distributed Systems

Cloud Services: AWS:(EC2,S3,Lambda,Load Balancing,Serverless)

Programming Backend: Node.js ,

Programming FrontEnd: React.js or ,Angular

Queuing: RabbitMQ /Kafka

Methodologies: Agile Scrum

Responsibilities:

End to end coding ; from software architecture to managing scaling,of high throughput(100000)RPS high volume transactions.

DIscuss business requirements and timelines with management and create a task plan for junior members.

Manage the day to day activities of all team members and report their work progress

Mentoring the team on best coding practices and making sure modules are Live

on time.

Management of security vulnerabilities.

Be a full individual contributor which means can work in a team as well as alone.

Attitude:

Passion for tech innovation and solve problems

GoGetter Attitude

Extremely humble and polite

Experience in Product companies and Managing small teams is a plus

Please Apply - https://zrec.in/7EYKe?source=CareerSite

About Us

Infra360 Solutions is a services company specializing in Cloud, DevSecOps, Security, and Observability solutions. We help technology companies adapt DevOps culture in their organization by focusing on long-term DevOps roadmap. We focus on identifying technical and cultural issues in the journey of successfully implementing the DevOps practices in the organization and work with respective teams to fix issues to increase overall productivity. We also do training sessions for the developers and make them realize the importance of DevOps. We provide these services - DevOps, DevSecOps, FinOps, Cost Optimizations, CI/CD, Observability, Cloud Security, Containerization, Cloud Migration, Site Reliability, Performance Optimizations, SIEM and SecOps, Serverless automation, Well-Architected Review, MLOps, Governance, Risk & Compliance. We do assessments of technology architecture, security, governance, compliance, and DevOps maturity model for any technology company and help them optimize their cloud cost, streamline their technology architecture, and set up processes to improve the availability and reliability of their website and applications. We set up tools for monitoring, logging, and observability. We focus on bringing the DevOps culture to the organization to improve its efficiency and delivery.

Job Description

Job Title:             Senior DevOps Engineer / SRE

Department:       Technology

Location:             Gurgaon

Work Mode:         On-site

Working Hours:   10 AM - 7 PM 

Terms:                 Permanent

Experience:      4-6 years

Education:           B.Tech/MCA

Notice Period:     Immediately

​

About Us

At Infra360.io, we are a next-generation cloud consulting and services company committed to delivering comprehensive, 360-degree solutions for cloud, infrastructure, DevOps, and security. We partner with clients to transform and optimize their technology landscape, ensuring resilience, scalability, cost efficiency and innovation.

Our core services include Cloud Strategy, Site Reliability Engineering (SRE), DevOps, Cloud Security Posture Management (CSPM), and related Managed Services. We specialize in driving operational excellence across multi-cloud environments, helping businesses achieve their goals with agility and reliability.

We thrive on ownership, collaboration, problem-solving, and excellence, fostering an environment where innovation and continuous learning are at the forefront. Join us as we expand and redefine what’s possible in cloud technology and infrastructure.

Role Summary

We are seeking a Senior DevOps Engineer (SRE) to manage and optimize large-scale, mission-critical production systems. The ideal candidate will have a strong problem-solving mindset, extensive experience in troubleshooting, and expertise in scaling, automating, and enhancing system reliability. This role requires hands-on proficiency in tools like Kubernetes, Terraform, CI/CD, and cloud platforms (AWS, GCP, Azure), along with scripting skills in Python or Go. The candidate will drive observability and monitoring initiatives using tools like Prometheus, Grafana, and APM solutions (Datadog, New Relic, OpenTelemetry).

Strong communication, incident management skills, and a collaborative approach are essential. Experience in team leadership and multi-client engagement is a plus.

Ideal Candidate Profile

• Solid 4-6 years of experience as an SRE and DevOps with a proven track record of handling large-scale production environments
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field
• Strong Hands-on experience with managing Large Scale Production Systems
• Strong Production Troubleshooting Skills and handling high-pressure situations.
• Strong Experience with Databases (PostgreSQL, MongoDB, ElasticSearch, Kafka)
• Worked on making production systems more Scalable, Highly Available and Fault-tolerant
• Hands-on experience with ELK or other logging and observability tools
• Hands-on experience with Prometheus, Grafana & Alertmanager and on-call processes like Pagerduty
• Problem-Solving Mindset
• Strong with skills - K8s, Terraform, Helm, ArgoCD, AWS/GCP/Azure etc
• Good with Python/Go Scripting Automation
• Strong with fundamentals like DNS, Networking, Linux
• Experience with APM tools like - Newrelic, Datadog, OpenTelemetry
• Good experience with Incident Response, Incident Management, Writing detailed RCAs
• Experience with Applications best practices in making apps more reliable and fault-tolerant
• Strong leadership skills and the ability to mentor team members and provide guidance on best practices.
• Able to manage multiple clients and take ownership of client issues.
• Experience with Git and coding best practices

Good to have

• Team-leading Experience
• Multiple Client Handling
• Requirements gathering from clients
• Good Communication

Key Responsibilities

1. Design and Development:
2. Architect, design, and develop high-quality, scalable, and secure cloud-based software solutions.
3. Collaborate with product and engineering teams to translate business requirements into technical specifications.
4. Write clean, maintainable, and efficient code, following best practices and coding standards.
5. Cloud Infrastructure:
6. Develop and optimise cloud-native applications, leveraging cloud services like AWS, Azure, or Google Cloud Platform (GCP).
7. Implement and manage CI/CD pipelines for automated deployment and testing.
8. Ensure the security, reliability, and performance of cloud infrastructure.
9. Technical Leadership:
10. Mentor and guide junior engineers, providing technical leadership and fostering a collaborative team environment.
11. Participate in code reviews, ensuring adherence to best practices and high-quality code delivery.
12. Lead technical discussions and contribute to architectural decisions.
13. Problem Solving and Troubleshooting:
14. Identify, diagnose, and resolve complex software and infrastructure issues.
15. Perform root cause analysis for production incidents and implement preventative measures.
16. Continuous Improvement:
17. Stay up-to-date with the latest industry trends, tools, and technologies in cloud computing and software engineering.
18. Contribute to the continuous improvement of development processes, tools, and methodologies.
19. Drive innovation by experimenting with new technologies and solutions to enhance the platform.
20. Collaboration:
21. Work closely with DevOps, QA, and other teams to ensure smooth integration and delivery of software releases.
22. Communicate effectively with stakeholders, including technical and non-technical team members.
23. Client Interaction & Management: 
24. Will serve as a direct point of contact for multiple clients.
25. Able to handle the unique technical needs and challenges of two or more clients concurrently. 
26. Involve both direct interaction with clients and internal team coordination.
27. Production Systems Management: 
28. Must have extensive experience in managing, monitoring, and debugging production environments. 
29. Will work on troubleshooting complex issues and ensure that production systems are running smoothly with minimal downtime.

Require a confident person who can manage a team can also hire good candidates if required anyone having experience in fintech will be prefered

Please find the JD below for the role of Frontend SDE-2 of Innovaccer :-

We at Innovaccer are looking for Software Development Engineer-2 (Frontend) to build the most amazing product experience. You’ll get to work with other engineers to build a delightful feature experience to understand and solve our customer’s pain points. 

A Day in the Life

• Innovate and contribute to a Monitoring UI.
• Collaborate with other development teams, quality engineering team, and documentation teams to execute product deliverables.

What You Need

• 3-6 years of experience with a start-up mentality and a high willingness to learn
• Strong knowledge and experience in HTML, CSS, and JavaScript  
• Good experience into ReactJS or one modern MVC style JS Framework
• Deep understanding of the DOM and how the browser works
• Experience in building large scale pluggable UIs
• Good understanding of the constantly evolving world of front-end development
• Experience with seamless integration of front-end to back-end functionality
• Excellent understanding of UX/UI design principles
• A belief in progress over perfection.

What We Offer

• Industry-focused Certifications: We want you to be a subject matter expert in what you do. So, whether it’s our product or our domain, you will dive straight in and be certified by the best in the world.
• Quarterly Rewards and Recognition Programs: We foster learning and encourage people to take moonshots. When you achieve your goals, we recognize and reward your hard work.
• Health Benefits: We cover health insurance for you and your loved ones.
• Sabbatical Policy: We encourage people to take time off and rejuvenate, upskill and pursue their interests so that they can generate new ideas for innovating at Innovaccer.
• Pet-friendly office and open floor plan. No mundane cubicles.

Please share these details too with your interest in the opportunity :-

Current CTC (Fixed + Variable) :-

Expected CTC :-

Notice Period :-

Total Experience :-

Preferred Location :-

Holding Offer :-

Offer Amount (Fixed + Variable) :-

Updated Resume :-

Is your Notice Period is negotiable :-

Are you leading a team right now :-

To whom you are reporting too :-

How big team you are leading right now :-

Are the all team mates are reporting to you directly :-

Are you involved in their appraisals, hiring and firings as well :-

• Test Strategy, Test Planning, Test Management, Test Case Writing
• Functional, Integration, System & Regression Testing
• Defects Reporting, Tracking & Retesting
• Entire Test Life Cycle Management
• Good in Manual Testing
• Manual testing of front-end, API
• Monitoring and debugging issues in both staging and production environments
• Ability to adapt to changing priorities in a highly multi-tasked environment
• Must be self-motivated and results-driven
• Self-learning through self-exploration and documentation of the tool.
• Must have a hunger for knowledge and drive to increase product and domain expertise
• Detail and project-oriented with a focus on quality and passion in the work at hand
• Ability to effectively communicate and support our customers over email and web requests
• Ability to communicate easily with a diverse group of people

Qualifications

• Knowledge of any Application Lifecycle Management (ALM) tools like Jira or similar bug tracking tools - MUST
• An ability to rapidly grasp and apply complex business and technical concepts
• An ability to work with minimal supervision
• Excellent English Speaker - MUST
• Technical English writing in high level
• At least 2 Years and a maximum of 7 years of manual testing experience on web application
• Knowledge in SQL basic queries
• Knowledge in testing REST APIs
• Certification of ISTQB

We  are looking to hire seasoned .net Developers  with minimum experience of 4 years - 11 years for our client based Germany. This position is contract-to-hire, so you have the chance to permanently join our team with competitive salary and benefits if you show you are a dedicated and valuable member of the team.

Vacant Positions: 8
Job Location: Mohali (WFO)
Salary Budget: 6 to 13 LPA


Responsibilities:

1. You will be responsible for designing, planning, and implementing software development.
2. The key focus will be execution of implementation, deployment, and support, with a consultative approach aimed at promoting modern development practices.
3. You will be working with and supporting a distributed team of technical resources with a range of e highly experienced members.
4. The scope of work is extensive, and all candidates must have a broad range of technical capabilities.


Tech Stack Required for the profile:

1. C# with http://asp.net/">ASP.NET 5.0 (#Mandatory)
2. MongoDB (#Mandatory)
3. Git / Bitbucket
4. Experience with Microservice architectures (#Mandatory)
5. Experience with REST

***Nice to have***

1. GraphQL
2. Docker
3. Kubernetes / Helm
4. Experience with social media and e-commerce systems

Required Candidate profile:

1. Strong analysis, design, programming and testing skills
2. Excellent Coding Skills
3. Ability to learn new Technologies
4. Must be a self-starter who requires minimal supervision.
5. Resources must have exemplary Communication Skills.
6. Experienced in direct client interaction.
7. Should be creative, quick learner and hard working
8. Priority given to immediate joiners or can join at the earliest