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Salesforce Business Analyst
Salesforce Business Analyst
WarpDrive Tech Works's logo

Salesforce Business Analyst

Shristi D S's profile picture
Posted by Shristi D S
1 - 3 yrs
₹4L - ₹8L / yr
Bengaluru (Bangalore)
Skills
FRD
BRD
Information gathering

Job Title: Salesforce Business Analyst

Location: Bengaluru

Job Summary

We are looking for a Salesforce Business Analyst with experience to bridge business requirements and Salesforce solutions. The ideal candidate should have strong stakeholder management skills, experience gathering and documenting requirements, and a good understanding of Salesforce CRM capabilities.

Key Responsibilities

  • Gather, analyze, and document business requirements.
  • Translate business needs into functional specifications and user stories.
  • Collaborate with stakeholders, developers, QA, and project teams.
  • Configure and support Salesforce CRM solutions.
  • Participate in Agile ceremonies, UAT, and release planning.
  • Identify process improvement opportunities and recommend Salesforce best practices.

Required Skills

  • Hands-on experience with Salesforce (Sales Cloud and/or Service Cloud).
  • Strong knowledge of requirement gathering, BRDs, FRDs, user stories, and Agile/Scrum.
  • Excellent communication and stakeholder management skills.
  • Experience with Jira, Confluence, or similar project management tools is preferred.

Preferred Qualifications

  • Salesforce Administrator Certification is a plus.
  • Experience working on CRM implementation or enhancement projects.


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About WarpDrive Tech Works

Founded :
2016
Type :
Services
Size :
100-1000
Stage :
Profitable

About

We are a bunch of fast, intelligent and capable people who solve real-world, business problems. We thrive in the Salesforce.com ecosystem while actively delving into the realm of AI and Blockchain.
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