Salesforce Business Analyst

Role Overview 

We are looking for a proactive and detail-oriented Business Analyst with strong communication and analytical 

skills to support requirement gathering, client coordination, and project execution activities. The ideal candidate 

should possess good aptitude, structured thinking, and the ability to work closely with cross-functional teams in 

a fast-paced delivery environment. 

Key Responsibilities 

●Gather, analyze, and document business and functional requirements 

●Coordinate with clients, internal stakeholders, and technical teams for requirement clarification 

●Prepare BRDs, user stories, workflows, wireframes, and functional documentation 

●Assist in project planning, effort discussions, and task tracking 

●Conduct requirement validation and support QA/UAT activities 

●Identify process gaps and recommend improvement opportunities 

●Participate in client meetings, workshops, and status discussions 

●Ensure timely communication of risks, dependencies, and change requests 

Required Skills 

●Strong verbal and written communication skills 

●Good analytical and problem-solving ability 

●Strong aptitude and logical thinking 

●Understanding of SDLC and Agile methodologies 

●Ability to convert business requirements into functional specifications 

●Good documentation and presentation skills 

●Strong coordination and stakeholder management abilities 

Preferred Qualifications 

●Bachelor’s degree in Business, IT, Engineering, or related field 

●Prior exposure to software/web/mobile projects preferred 

●Familiarity with tools like Jira, Trello, Confluence, Figma, or similar platforms is a plus 

Job Title: Technical Business Analyst| B2B

Work Location: Work from Home

Job Type: Full-time

Experience: 1+ year

Company Location : Work from Home

Website : https://www.mayuraconsultancy.com/careers/mcs-business-systems-analyst-opening?r=jlp

Skills:

• Proficiency in business analysis tools (e.g., Microsoft Excel) and documentation tools (e.g., JIRA, Confluence).
• Strong understanding of business processes and requirement gathering
• Excellent communication and stakeholder management skills.
• Experience with Agile methodologies is a plus.

About Us:

Mayura Consultancy Services (MCS) is a leading software consultancy and development company, serving a customer base in more than 25 countries. Specializing in digital transformation, MCS offers a comprehensive range of innovative solutions tailored to diverse business needs. Our offerings include custom software development, e-Commerce development, mobile and web applications, cloud integration, and enterprise resource planning (ERP) systems that enhance efficiency and streamline operations.

Job Overview

We are seeking a skilled and motivated Business Analyst to join our dynamic team. The Business Analyst will be responsible for gathering, analyzing, and documenting business requirements, and working closely with cross-functional teams to ensure that business needs are met. This role will play a key part in improving business processes, optimizing systems, and ensuring the successful delivery of projects.

What You Will Be Doing:

• Requirement Gathering & Documentation: Work with stakeholders to gather and document business requirements through interviews, workshops, and research. Develop detailed specifications and use cases.
• Process Analysis & Optimization: Analyze current business processes and workflows to identify areas for improvement. Propose solutions and strategies to enhance business performance.
• Data Analysis & Reporting: Conduct data analysis to support decision-making and provide insights into business performance. Create dashboards and reports for business stakeholders.
• Collaboration with Teams: Work closely with product managers, developers, and other business units to ensure seamless implementation of business requirements.
• Project Management Support: Assist in project management activities, including tracking progress, managing timelines, and ensuring project goals are met.
• Stakeholder Management: Communicate effectively with stakeholders at all levels to ensure expectations are aligned, and business needs are understood and delivered.

Benefits of Working with MCS:

• Work From Home: Enjoy the flexibility of working entirely from the comfort of your home, achieving a better work-life balance while contributing to impactful research initiatives.
• Direct Collaboration with Founders: Collaborate directly with MCS's founding team, gaining valuable insights and mentorship while contributing to the company's growth.
• Access to Premium Tools: Utilize the latest research tools and software to enhance your work efficiency and effectiveness.
• Recognition and Growth Opportunities: Potential for career advancement based on performance, with opportunities to take on more responsibilities and grow within the company.
• Comprehensive Benefits: Enjoy insurance coverage, paid leaves, and additional perks that support your well-being and work-life balance.

Ready to start your journey as a Business Analyst? Apply Now!

Apply : Please apply using the URL below Once you complete the application form, we will review your profile and get back to you.

Website:

https://www.mayuraconsultancy.com/careers/mcs-business-systems-analyst-opening?r=jlp

Business Analyst

Location: Ahmedabad, Gujarat

Experience: 3–5 Years

Job Type: Full-Time

Joining: Immediate Joiners Preferred

Job Summary

We are looking for a skilled and analytical Business Analyst with 3–5 years of experience to join our team in Ahmedabad. The ideal candidate should have strong experience in requirement gathering, business analysis, documentation, stakeholder management, and working across the complete project lifecycle.

Key Responsibilities

• Gather, understand, analyze, and document business and functional requirements.
• Work closely with clients, stakeholders, development teams, and cross-functional teams.
• Prepare and maintain BRD, FRD, SOW, RFP responses, process flows, and other project documentation.
• Translate business requirements into clear and actionable solutions for technical teams.
• Participate in pre-sales and post-sales activities, including requirement discussions and solution presentations.
• Coordinate with cross-functional teams to ensure smooth project execution and delivery.
• Create business process diagrams, workflows, use cases, and other relevant documentation.
• Support project planning and ensure alignment between business requirements and technical solutions.
• Work effectively within Agile/Scrum, Waterfall, and hybrid project environments.
• Contribute to continuous improvement of business processes and solution approaches.
• 
  

Required Skills & Experience

• 3–5 years of relevant experience as a Business Analyst.
• Strong understanding of Scrum, Agile, and Waterfall methodologies.
• Hands-on experience with RFP and SOW preparation.
• Good understanding of SDLC and Product Owner (PO) processes.
• Strong requirement understanding and solution development skills.
• Experience in preparing diagrams, documentation, and process flows.
• Experience in cross-team and stakeholder management.
• Exposure to both Pre-Sales and Post-Sales activities.
• Excellent verbal and written communication skills.
• Strong analytical, problem-solving, and interpersonal skills.

Preferred Candidate

• Immediate joiners will be preferred.
• Candidates who can effectively communicate with both business and technical stakeholders.
• Candidates with experience working in an IT/software development environment will be preferred.
• 
  

Location: Ahmedabad

Experience: 3–5 Years

Immediate Joiners Preferred

Are you passionate about leveraging data to drive strategic decisions? Join us at OIP Insurtech, where you'll play a pivotal role in analyzing market trends, optimizing operational processes, and transforming customer experiences. Bring your analytical prowess and business acumen to collaborate with a dynamic team dedicated to shaping the future of insurance technology. Apply now and be part of revolutionizing the industry with cutting-edge insights and solutions.

Requirements:

• 3-5 years of experience 
• Capable of independently conducting various aspects of business analysis, including requirements gathering, process analysis, and documentation. 
• Proactive in identifying and prioritizing issues within their domain and taking the initiative to work with the team to resolve them.
• Strong background in accounting and/or financial controlling 
• Demonstrates a high level of skill and independence
• Understands the full business analysis lifecycle and is proficient in handling various business problems and custom cases.
• Good knowledge of English
• Experience in accounting business analysis in the IT industry is highly desirable 
• Working knowledge of software development concepts, technologies, practices, and principles, and the ability to use them in different situations independently
• Good understanding of the software development lifecycle

Duties and responsibilities:

• Works closely with the development team and other stakeholders to investigate model business functions, business processes, information flows, and data structures
• Investigate operational issues, problems, and new opportunities; seek effective business solutions through improvements in aspects of business areas or systems of interest
• Assists in the analysis of underlying issues and their root causes, and identifies available options
• Communicates with clients and other stakeholders and assists in presenting issues and solutions both verbally and in writing
• Specifies data, data objects, and information flows that align with the needs of the business
• Produces business analysis deliverables using relevant documentation styles in line with company standards
• Facilitates stakeholder meetings and workshops, and presents findings and actions both verbally and in writing to the business
• Able to translate business requirements into a structured form
• Able to create structure within projects and project teams following Agile principles
• Understands the domain (Insurance Industry) and how it functions, after spending 6M in the company
• Understands the entire Policy Lifecycle, after spending 6M in the company
• Experience in using tools like Jira, Confluence, LucidChart, or other software for requirements management, documentation, and process modeling
• Experience with Agile frameworks
• Experience with testing methodologies, test planning, and quality assurance processes to ensure reliable and robust systems

Are you passionate about leveraging data to drive strategic decisions? Join us at OIP Insurtech, where you'll play a pivotal role in analyzing market trends, optimizing operational processes, and transforming customer experiences. Bring your analytical prowess and business acumen to collaborate with a dynamic team dedicated to shaping the future of insurance technology. Apply now and be part of revolutionizing the industry with cutting-edge insights and solutions.

Requirements:

• 3-5 years of experience 
• Capable of independently conducting various aspects of business analysis, including requirements gathering, process analysis, and documentation. 
• Proactive in identifying and prioritizing issues within their domain and taking the initiative to work with the team to resolve them.
• Strong background in accounting and/or financial controlling 
• Demonstrates a high level of skill and independence
• Understands the full business analysis lifecycle and is proficient in handling various business problems and custom cases.
• Good knowledge of English
• Experience in accounting and business analysis in the IT industry is highly desirable 
• Working knowledge of software development concepts, technologies, practices, and principles, and the ability to use them in different situations independently
• Good understanding of the software development lifecycle

Duties and responsibilities:

• Works closely with the development team and other stakeholders to investigate model business functions, business processes, information flows, and data structures
• Investigate operational issues, problems, and new opportunities; seek effective business solutions through improvements in aspects of business areas or systems of interest
• Assists in the analysis of underlying issues and their root causes, and identifies available options
• Communicates with clients and other stakeholders and assists in presenting issues and solutions both verbally and in writing
• Specifies data, data objects, and information flows that align with the needs of the business
• Produces business analysis deliverables using relevant documentation styles in line with company standards
• Facilitates stakeholder meetings and workshops, and presents findings and actions both verbally and in writing to the business
• Able to translate business requirements into a structured form
• Able to create structure within projects and project teams following Agile principles
• Understands the domain (Insurance Industry) and how it functions, after spending 6M in the company
• Understands the entire Policy Lifecycle, after spending 6M in the company
• Experience in using tools like Jira, Confluence, LucidChart, or other software for requirements management, documentation, and process modeling
• Experience with Agile frameworks
• Experience with testing methodologies, test planning, and quality assurance processes to ensure reliable and robust systems

Strong Business Analyst profiles with Stakeholder management expertise and solid communication skills

2

Mandatory (Experience 1) – Must have 4+ years of experience working as a Business Analyst or Project Coordinator in application development projects with at least recent 2+ years in a B2B services/product company

3

Mandatory (Experience 2) – Must have hands-on experience in requirement gathering, stakeholder discussions, business analysis, and translating business requirements into functional specifications.

4

Mandatory (Experience 3) – Must have strong experience preparing BRD (Business Requirement Document), SRS (Software Requirement Specification), FRD, Use Case Documents, User Documentation, and related project artifacts.

5

Mandatory (Experience 4) – Must have hands-on experience creating process flow diagrams, workflow diagrams, business process maps, user journeys, and functional flow documentation.

6

Mandatory (Experience 5) – Must have working experience with Figma for wireframing, screen flows, mockups, and requirement visualization.

7

Mandatory (Experience 6) – Must have experience coordinating with business users, development teams, QA teams, and external stakeholders throughout the project lifecycle.

8

Mandatory (Experience 7) – Must have good understanding of SDLC, Agile methodologies, UAT coordination, project tracking, and documentation management.

9

Mandatory (Experience 8) - Must have excellent verbal and written communication skills

10

Mandatory (Company) - B2B Product/B2B Services

11

Preferred (Skill 1) – Exposure to Jira, Confluence, MS Project, Visio, Draw.io, or similar project management and documentation tools.

Strong Business Analyst profiles with Stakeholder management expertise and solid communication skills

2

Mandatory (Experience 1) – Must have 4+ years of experience working as a Business Analyst or Project Coordinator in application development projects with at least recent 2+ years in a B2B services/product company

3

Mandatory (Experience 2) – Must have hands-on experience in requirement gathering, stakeholder discussions, business analysis, and translating business requirements into functional specifications.

4

Mandatory (Experience 3) – Must have strong experience preparing BRD (Business Requirement Document), SRS (Software Requirement Specification), FRD, Use Case Documents, User Documentation, and related project artifacts.

5

Mandatory (Experience 4) – Must have hands-on experience creating process flow diagrams, workflow diagrams, business process maps, user journeys, and functional flow documentation.

6

Mandatory (Experience 5) – Must have working experience with Figma for wireframing, screen flows, mockups, and requirement visualization.

7

Mandatory (Experience 6) – Must have experience coordinating with business users, development teams, QA teams, and external stakeholders throughout the project lifecycle.

8

Mandatory (Experience 7) – Must have good understanding of SDLC, Agile methodologies, UAT coordination, project tracking, and documentation management.

9

Mandatory (Experience 8) - Must have excellent verbal and written communication skills

10

Mandatory (Company) - B2B Product/B2B Services

11

Preferred (Skill 1) – Exposure to Jira, Confluence, MS Project, Visio, Draw.io, or similar project management and documentation tools.

About the Role

We are looking for an experienced Business Analyst Lead to lead requirements gathering and business analysis activities for a Visitor Management System (VMS) project.

The VMS is a digital platform designed to register, track, and manage non-employee visitors entering business premises. The solution aims to replace manual/paper-based visitor processes with a secure, standardised, and automated visitor check-in and management workflow.

Key Responsibilities

* Lead end-to-end requirements gathering and business analysis activities.

* Engage with stakeholders to understand business needs, processes, and system requirements.

* Conduct stakeholder interviews, workshops, and requirement discussions.

* Analyse and document business, functional, and non-functional requirements.

* Translate business requirements into clear specifications for the software development team.

* Identify process gaps and recommend improvements aligned with the VMS objectives.

* Prepare BRDs, functional requirements, user stories, process flows, and other BA documentation as required.

* Work closely with UI/UX, development, testing, and project teams throughout the implementation lifecycle.

* Support requirement validation, UAT, issue resolution, and stakeholder sign-off.

* Ensure requirements remain aligned with project scope, timelines, and business objectives.

Required Skills & Experience

* 7+ years of experience working on software projects.

* Strong experience in business analysis and requirements management.

* Experience leading requirements gathering activities for software/digital solutions.

* Strong stakeholder management and communication skills.

* Ability to work effectively with technical and non-technical stakeholders.

* Experience working in Agile/software development environments is preferred.

* Fluent in Arabic and English.

* Strong analytical, documentation, presentation, and problem-solving skills.

About NonStop io Technologies

NonStop io Technologies is a value-driven company with a strong focus on process-oriented software engineering. We specialize in Product Development and have a decade's worth of experience in building web and mobile applications across various domains. NonStop io Technologies follows core principles that guide its operations and believes in staying invested in a product's vision for the long term. We are a small but proud group of individuals who believe in the 'givers gain' philosophy and strive to provide value in order to seek value. We are committed to and specialize in building cutting-edge technology products and serving as trusted technology partners for startups and enterprises. We pride ourselves on fostering innovation, learning, and community engagement. Join us to work on impactful projects in a collaborative and vibrant environment.

Brief Description

As a Business Systems Analyst working at NonStop io, you will analyse and define system requirements to support the software products in the clinical genetics domain area. We are seeking a skilled and motivated Business Analyst with expertise in the healthcare domain. The ideal candidate will have a strong technical background, excellent analytical skills, and the ability to bridge the gap between business requirements and technical solutions. You will play a pivotal role in driving impactful healthcare projects by analyzing, documenting, and improving processes.

Essential Functions

• Collaborate with stakeholders to gather and analyze business requirements in the healthcare domain
• Develop clear and detailed business requirement documents (BRDs), functional specifications, and workflows
• Conduct gap analysis and recommend solutions to enhance healthcare systems and processes
• Work closely with development teams to translate business needs into technical solutions
• Ensure compliance with healthcare regulations and standards (e.g., HIPAA, HL7)
• Create and execute test plans to validate system functionality and performance
• Assist in the implementation and adoption of new healthcare software and tools
• Provide training and support to users for new systems or processes
• Continuously monitor and evaluate project outcomes to identify opportunities for improvement

Key Skills and Qualifications:

• Bachelor’s degree in Computer Engineering or a related field
• 3+ years of experience as a Business Analyst in the healthcare domain
• Strong understanding of healthcare systems, processes, and regulatory requirements
• Proficient in tools like MS Office, JIRA, Confluence, or other project management software
• Familiarity with data analysis tools and healthcare standards like HL7, ICD, or FHIR
• Excellent communication and interpersonal skills to interact with stakeholders at all levels
• Strong problem-solving and analytical skills with attention to detail
• Ability to manage multiple tasks and work in a fast-paced environment
• Knowledge of Agile methodologies

Preferred Qualifications:

• Certification in Business Analysis (e.g., CBAP, CCBA or any other relevant certification)
• Experience with Electronic Health Records (EHR) or Hospital Management Systems (HMS)

What We Offer:

• Competitive salary and benefits
• A collaborative and innovative work environment
• Opportunities for professional growth and development

Key Responsibilities –

• Requirement Gathering & Analysis: Collaborate with business units to understand their needs and challenges, and document these into functional specifications, user stories, and process workflows. 
• Process Design: Design, document, and improve business processes and workflows within the ServiceNow platform to identify opportunities for automation and increased efficiency. 
• Solution Implementation: Work with the development team to ensure that requirements are understood and implemented correctly, assisting with configuration and testing, including User Acceptance Testing (UAT). 
• Stakeholder Communication: Act as a liaison between IT and business departments, ensuring clear communication, managing expectations, and providing support to end-users. 
• Documentation & Reporting: Maintain system documentation, process maps, and standard operating procedures (SOPs), and create reports for management on project progress and system performance. 
• Optimization: Identify opportunities to optimize the use of ServiceNow across various modules (e.g., ITSM, ITOM, GRC, HRSD, CSM, ITAM) and assist with managing and creating dashboards and performance metrics. 

Required Qualifications 

• A degree in a relevant field like Computer Science or Information Technology.
• Proven experience in implementing and configuring ServiceNow solutions.