Sales Executive

REQUIREMENTS: • Candidate must possess excellent Customer Service and Customer Support Skills. • Must have excellent Communication skills, both written and verbal. • Strong Analytical skills to understand customer feedback and provide solutions. • Must have a strong commitment to Customer Satisfaction. • Should have knowledge about basic AI tools. • Bachelor’s degree in business administration, Marketing, Communications, or any related field is required. • Prior customer service experience is a plus. • Proficiency in Microsoft Office and CRM software preferred. Page 2 of 2 KEY RESPONSIBILITIES: ● Respond to customer queries and customers’ concerns. ● Provide support for data collection to enable Recovery of the account for end user. ● Maintain a deep understanding of client process and policies. ● Reproduce customer issues and escalate product bugs. ● Provide excellent customer service to our customers. ● You should be responsible for exhibiting capacity for critical thinking and analysis. ● Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment.  

Requirements / Experience:

• Min 4 Years of Experience
• Experience in cross-platform mobile software development (Android/iOS) using technologies such as React Native, Flutter, GO/ Golang, Xamarin, Blazor, JavaScript, TypeScript, Dart, C#
• Familiarity with API Development (REST, Web API, WCF, SOAP)
• Experience with full-lifecycle design, development, and testing of critical business applications
• Good problem-solving skills with attention to detail
• Strong verbal, written, interpersonal, and organizational skills
• Ability to work independently and in a team environment
• Ability to multi-task effectively
• Reliable, highly motivated, with a positive attitude
• Experience with MsSQL, MariaDB

JobResponsibilities:

• Executing Power BI administrative tasks to oversee the management of licenses, capacity, workspaces.

• Manage data sources and creation of new connections/ workspaces

• Installation and maintenance of Power BI gateways

• Maintaining, administering, and optimizing the Power bi premium capacities and performance tuning

• Power BI license and cost management

• Hands on experience in CI/CD pipelines

• Testing new features from monthly Power BI updates and enabling it for broader groups

• Developing and maintaining PowerShell scripts, Power Automate for regular task automation.

• Experience in Power BI data modeling concepts and creation of new Power BI reports

• Deploying, automating, and maintaining Azure-based cloud services

• Evaluating new technology options and vendor products

• Developing and maintaining custom SharePoint Online pages along with administrative management

• Completing certifications and training on the latest technologies

• Identifying and documenting common recovery procedures for service-impacting incidents Establishing and following a Rhythm of Business (ROB) to ensure that all break/fix issues are resolved promptly or escalated to the appropriate group

• Developing, communicating, and driving Service Improvement Plans to maintain an environment of continuous improvement with a focus on rapid growth, world-class quality, and cost-efficacy

• Driving operational aspects of incident management, ensuring SLAs for time, quality, and customer satisfaction are met for our global infrastructure

• Managing customer interaction with the utmost professionalism, courtesy, and responsiveness

• Being responsible for monitoring, data collection, and configuration management, as well as disaster recovery planning, capacity engineering, reliability improvement initiatives, and platform automation.

CandidateProfile:

Eligible Branches:

• B. Tech./B.E. (CSE/ IT only)

Eligibility criteria:

• 60% plus or equivalent in Computer Science/ Information Technology Only

• 60% plus in 10th and 12th

• No active backlogs

Skills andAbilities:

• Knowledge about Power BI Admin and Azure services

• Excellent communication skills (spoken and written English)

• Ability to work in rotational shifts

• High-leveltechnicaltroubleshooting ability

• Customer orientation

• Excellent problem resolution, judgment, and decision-making skills

• Inclined towards learning scripting languages like JavaScript, Node .js, Java, Python.

Experience: 1-5 year of experience

Location: Noida / Mumbai / Hyderabad

1. Have you used Swift in production code ? If yes please share the duration
2. Have you used RxSwift in production code? What were the common scenarios for using it ?
3. Have you used Combine in production code? What were the common scenarios for using it ?
4. Have you used GCD or Operation queues in production code? What were the common scenarios for using it ?
5. Have you used CocoaPods or Swift Package Manager for dependancy handlings in any of the projects you have worked ? What were the common scenarios for using it ?
6. Have you used any of MVVM or VIPER or any other architecture in production code? Please specify which one.
7. What size team have you been a part of? Were there interactions with designers, Product Managers and/or testers?
8. Share links of your app/s on the App Store that you have contributed to.

Must have:

• Hands on experience in E-Commerce projects. 
• At least 3 years of IT experience in Hybris Commerce development 
• End-to-end implementation experience using SAP Hybris  
• Hands on experience in Java, JEE, REST, Spring, JQuery, JUnit & ant 
• Working experience in Hybris modules such as Impex, cronjobs, workflow, service layer APIs, flexiblesearch 
• Working knowledge of Hybris commerce platform that includes WCMS, Order Management, Payment, BTG, Vouchers, Customer Service, Print, i18N features 
• Ability to write clean code 
• Passion for engineering world-class solutions to complex business problems 
• Experienced in working in an AGILE Environment 
• Excellent communication skills both written and verbal 
  
  

Desired Skills:

• Good experience with Solr / Endeca / FredHopper or any other search engines 
• Know-how of different deployment strategies and configuration settings for memory, cache, JVM and DB Knowledge of selenium (webdriver) or any other UI testing framework 
• Experience in integrating Hybris Commerce with other 3rd party systems 
• Knowledge of hybris Order Management and hybris Data Hub is desired but not essential. 

Our client is a pet-care focused digital aggregator across various categories such as food, accessories, toys and grooming essentials. Their focus segment is the rapidly increasing community of pet parents. They offer expert-led online pet care consultation, training and healthcare services and products for dogs and cats, covering the lifecycle of a pet acting as a one stop shop. It is headquartered in Bangalore and was co-founded by startup veterans of whom 2 are IIM-Lucknow alumni and one is a Chartered Accountant. Our venture capital-backed client is funded by tier 1 investors and has raised approx. $3.5 mn in funding.

As a Growth Marketing Manager, you will be responsible for the strategy and execution of acquisition campaigns, across all the digital platforms like Facebook, Google, Affiliates and Partnerships, etc.

Desired Candidate Profile

Work for one of the fastest growing financial ecommerce platforms, and give your career great exposure to global processes and systems.

What you need to have:

• In-depth knowledge in Core Python with Django building end to endapplications development.
• Experience in Web technologies-HTML, CSS, Javascript.

• Database - SQL Server/Postgres/ NoSQL database.
  
  
• Good understanding of Algorithms, data structures.
• Knowledge in ORM (Object Relational Mapper) libraries.
  
  
• Experience in integrating multiple data sources and databases into onesystem.
  
  
• Knowledge in REST / SOAP API
• Knowledge in version control tools like Git
• Experience with various cloud technologies.