Work Location: TVM/Kochi/Bangalore
Experience: 6-10years
- At least 5 years of experience in SailPoint IdentityIQ architecture, design, development, configuration, testing, integration, and deployment.
- Must have experience in application onboarding, provisioning, workflow customization, access review etc.
- SailPoint connector development experience with both out-of-the-box and custom connectors.
- Sound experience in developing applications using Java, JEE components.
- At least 3+ year of experience with Java, BeanShell/JavaScript, JSP/Servlets, SQL, Powershell, and XML.
- Experience in any other IDM suite (OIM, IBM, Sun, CA, Novell) is an added advantage
Shubham Vishwakarma
Full Stack Developer - Averlon
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Job Details
- Job Title: Head of Delivery
- Industry: SAAS
- Function: Operations
- Experience Required: 14-18 years
- Employment Type: Full Time
- Job Location: Pune
- CTC Range: Best in Industry
Preferred Skills: P and L management, customer success, technical support, Implementation, Client Delivery
Criteria:
14+ years of experience in Managed Services / Professional Services / Customer Delivery within SaaS or tech-led organizations.
Proven leadership of end-to-end customer lifecycle functions: Pre-sales, Implementation, Customer Success, and Support.
Experience managing global, cross-functional teams across geographies and time zones.
Demonstrated ownership of P n L, budgets, and revenue (services / managed services).
Strong understanding of SaaS delivery models and customer lifecycle management.
Job Description
What will you create and do?
We are looking for a Head of Delivery to lead and scale the end-to-end customer delivery organization at Company. This role will own the entire customer lifecycle across pre-sales demos/PoCs, onboarding, implementation, customer success, and ongoing support.
You will lead cross-functional teams across multiple geographies and time zones, ensuring successful delivery of projects, high customer satisfaction, strong product adoption, and growth in managed services revenue.
This is a strategic leadership role responsible for building processes, improving delivery maturity, driving operational excellence, and aligning teams across Support, Customer Success, and Implementation. The role will also work closely with Sales, Product, and Leadership to ensure customers achieve measurable outcomes through Conversational Messaging solutions.
What will qualify you for this role?
Essential:
● Strong experience leading Managed Services / Professional Services / Customer Delivery organizations
● Proven ability to manage global teams across time zones and multiple functions
● Strong leadership experience in Customer Success, Implementation, Support, and Client Delivery
● Experience managing P&L, budgets, and revenue ownership for service organizations
● Ability to design and scale delivery processes, frameworks, and operational systems
● Strong customer engagement and stakeholder management skills
● Ability to manage complex client escalations and enterprise accounts
● Experience working closely with Sales, Product, and Technology teams
● Strong understanding of SaaS delivery models and customer lifecycle management
● Strong people leadership, hiring, mentoring, and organizational building experience
Desired Skills:
● Experience in Conversational Messaging, CPaaS, or SaaS platforms
● Industry exposure to Healthcare, Finance, Real Estate, Education, Contact Centers, or similar sectors
● Understanding of CRM platforms, Marketing Automation systems, and Contact Center technologies
● Experience building self-service platforms and customer reporting systems
● Ability to drive customer adoption and product-led growth initiatives
● Strong operational mindset with a focus on SLA management and delivery excellence
Experience Range:
15+ Years
Education Qualification:
Bachelor’s Degree in Engineering, Technology, Business, or related field MBA is preferred.
Key Responsibilities:
Delivery Leadership & Customer Lifecycle Management
● Own delivery of all client services across the customer lifecycle including demos, PoCs, onboarding, implementation, and ongoing support
● Ensure projects are delivered as per SLA commitments and agreed delivery plans
● Lead teams responsible for Customer Support, Implementation, and Customer Success
● Manage delivery across multiple time zones and global customers
Organizational Leadership
● Build and scale a high-performing delivery organization
● Hire, mentor, and develop team leaders and managers across functions
● Drive training, capability building, and skill development across teams
● Create a strong culture of customer success and accountability
Managed Services Revenue & P&L Ownership
● Own the Managed Services P&L, budgets, and revenue targets
● Drive product adoption among serviced customers
● Align delivery performance with business growth and revenue outcomes
Process, Systems & Delivery Excellence
● Build and implement delivery processes, playbooks, and operational frameworks
● Develop systems that enable client self-service and service transparency
● Ensure systems capture relevant data and generate insights for customer success and risk identification
● Monitor key delivery metrics and identify red flags proactively
Customer Success & Product Adoption
● Create playbooks and frameworks to guide customer onboarding and adoption
● Build expertise around customer journey, implementation best practices, and messaging strategies
● Champion Conversational Messaging adoption across different communication channels
Market & Industry Expertise
● Develop expertise in target industries such as Healthcare, Finance, Real Estate, Education, and Contact Centers
● Understand business processes and systems such as CRM, marketing automation, and contact center tools
● Provide insights into market trends, customer needs, and product adoption
Cross-Functional Collaboration
● Work closely with Sales teams to prioritize projects and support strategic customers
● Partner with Product and Technology teams to identify product gaps and improvement areas
● Provide insights on product adoption, feature gaps, and customer feedback
Executive & Customer Engagement
● Represent the company in executive-level customer discussions and strategic projects
● Support major client engagements including delivery reviews and issue resolution
● Travel to customer locations for project reviews and relationship management when required
Key Result Areas (Success Metrics):
● Managed Services P&L performance
● Customer product adoption and engagement metrics
● Project delivery timelines and TAT
● SLA compliance and delivery quality
● Reduction in customer escalations
● Customer satisfaction and retention
● Identification of product gaps and improvement areas
Reporting Structure
● Reports to: COO / Executive Leadership Team
● Owns Department: Customer Support, Onboarding & Implementation, Customer Success
● Manages teams across multiple geographies and time zones
Responsibilities
- Coordinate with hiring managers to identify staffing needs and candidate selection criteria
- Source applicants through online channels, such as LinkedIn and other professional networks
- Create job descriptions and interview questions that reflect the requirements for each position
- Compile lists of most-suitable candidates by assessing their CVs, portfolios, and references
- Organize and attend job fairs and recruitment events to build a strong candidate pipeline
- Maintain records of all materials used for recruitment, including interview notes and related paperwork, to share with key stakeholders
Required skills and qualifications
- Two or three years of experience in a talent acquisition or similar role
- Experience in full-cycle recruiting, using various interview techniques and evaluation methods
- Proficiency with social media, CV databases, and professional networks
- Experience in using LinkedIn Talent Solutions to proactively source candidates
- Proficiency in documenting processes and keeping up with industry trends
- Excellent interpersonal and communication skills
Preferred skills and qualifications
- Bachelor’s degree (or equivalent) in human resources management or similar field
- Knowledge of applicant tracking systems
Greeting from MNR
Urgent opening - Assistant / Senior Manager - International Direct Tax
Skills - International Direct Tax,
Location - Mumbai
JOB RESPONSIBILITIES / JOB PROFILE :
We are looking for someone with Direct Taxation profile, an articulate, fast learner with good research and interpretation skills. The profile offers a great combination of advisory and compliance work. It also gives a great opportunity to someone who is looking to advance his/her career in International Taxation. Adequate Training will be given to the CA in DTAA and FEMA laws.
[95% Individual Tax and 5% Corporate Tax work]
A) PRIMARY:
Advisory: 1. Advising NRI clients on Domestic Tax, DTAA, FEMA & Legal matters 2. Handling complex queries from Banks & NRI Clients – Tax, DTAA, FEMA & related compliances 3. Residential Status and allied Tax Planning for NRI/RNOR clients 4. Advising NRI clients on purchase /sale of immovable property in India including TDS provisions, reinvestment benefits, legal processes, etc. 5. Estate Planning through WILL/ formation of Trusts 6. Returning Indian and Recent Immigrations – Tax and FEMA advisory
7. Structuring in set up of entities in India/Dubai/Singapore/other countries considering Income tax laws, international tax laws, FEMA, and other applicable statutes 8. Assist GPK Dubai Office with queries on Tax & FEMA, if any 9. Advising on borrowing and lending in India and outside India, giving and receiving Gifts in India as per Income Tax Act and FEMA 10. Advisory on Foreign Investments like Investment under FDI, Investment through Proprietorship Concern. Compliances: 1. Preparing and supervising Income Tax Returns prepared by Juniors 2. Tax Liability and Advance Tax computations prepared by juniors of HNI and other NRI/RNOR/ROR clients 3. Attending various Notices, Scrutiny Assessment, Reassessment cases 4. Repatriation / Remittances (Form 15CA/CB) and LRS requests from Banks/ NRI Clients 5. Tax Exemption Certificate (TEC) / Lower Deduction certificate (Sec. 197) applications 6. Attending to PAN/Aadhaar card issues of NRI clients 7. Application of condonation of delay to Income Tax Department and submitting Basis of Filing Tax Return as needed for HNI clients 8. Filing RBI applications as per the provisions of FEMA and Compounding applications in the case of non-compliances under FEMA
US Tax related work (if applicable, training to be given depending on interest area/ job profile): 1. Compiling Indian Income / Assets of US taxpayers 2. Preparation of Statement of Highest Balances for reporting in FATCA (Form 8938) and FBAR (FinCEN Form 114) 3. Foreign Tax Credit applicability - Calculation of Effective Tax rate to identify “actual taxes” paid in India and advisory to avoid double taxation 4. Advisory on Gifts, Estate & Inheritance: - Implications in India and US and Tax Rates in US 5. Advisory on US Residential Status to optimize tax implications/compliances 6. Planning to reorganize/restructure US LLC and Consultancy Income received by Indian Resident therein basis tax rules in India 7. Pre-Immigration Tax Planning – to residents/worldwide clients who are looking to move to the US.
B) SECONDARY: 1. Leading a team and guiding/mentoring article clerks 2. Presentations to Banks for NRI services 3. Business Development 4. Co-ordination and communication with Lawyers/Associates for assisting clients in legal/regulatory matters 5. Preparing Standards on Tax, DTAA and FEMA
6. Development of content: • NRI Tax Services Website • Booklets/FAQs for Banks
2. LEARNINGS/KNOWLEDGE UPDATION
• Seminars on Tax & FEMA • Any Certification Courses • Reading Books: IT Act, Master Guide to IT Act, IT Rules, Commentary for typical cases, ITRs and ITDs for some cases, Companies Act, 1956 for some assignment. • Journals: ICAI’s monthly Journal for members. • Browsing Any Work – Related Websites: Institute’s Official site, Income tax site, Taxmann.com , FEMAONLINE.com 3. REPORTING STRUCTURE (DAILY, WEEKLY OR MONTHLY BASIS):
• Reporting on weekly basis • Reporting to immediate Senior on daily basis
HTML/CSS
XMLWe are a fast-growing, venture-funded SaaS Company in the Customer Experience/CRM space based in US. We are seeking an experienced, customer-facing technical solutioning professional in a consulting role, who can work as a trusted advisor for our customers in pre-sales and post-sales implementation situations.
Responsibilities:
- Provide day to day technical and sales engineering support to sales team during presales situations
- Deliver technical presentations, product demos for prospective customers
- Implement and deliver custom demos when necessary for specific prospective customers
- Capture customer-specific requirements for customizations and 3rd party software (API) integrations required to deliver full solution into a documented Statement of Work (SoW) based on a standard template, to assist sales team to close deals
- Ensure implementation and customer success post-sales by doing an effective knowledge transfer of customer-specific requirements in the SoW to the implementation team
Required Experience:
5+ years minimum Software and/or SaaS industry experience working preferably in customer facing roles (pre-sales engineering or post-sales implementation or solution consulting)
Required Skills:
- Excellent English-communication and writing skills
- Comfortable in creating customer-facing technical presentations in Powerpoint, SoW documents in Word, and working with simple ROI-type Excel spreadsheets
- Good presentation skills - presenting PPT, demos, discussing SOW with customers over Zoom calls
- Experience in solution architecture - understanding customer use-cases, and advising customers on how we can adapt our product platform with customizations to deliver a solution meeting their needs
- Some hands-on programming experience - comfortable in writing simple custom scripts and HTML/XML/JSON that may be required to customize demos
Work Environment:
- Remote, India-based Consulting role but requires flexible work hours to cover customer activity in US timezones
- Primary tools: Mac or Windows PC, Outlook, Powerpoint, Word, Excel, Slack (for
collaboration), Zoom (for meetings), Smartphone (for iOS or Android mobile app demos)
- Adequate training will be provided on how to demo/use our products, setup demo environments, customization options, sample customization scripts/tools, sales presentations, SoW templates and other technical pre-sales tools
Education: BBA/MBA Marketing only.
Exp: Fresher to 2 Yrs.
Skills: Market Research, Market Analysis, Good understanding of geography, A Good sense of humor, Learning attitude, and Logical thinking.
JD:
Lead Generation
Email marketing
Cold calling
Daily follow-ups
Online/ offline meetings arrangement
Service/ Product explain
Proposal sending
Price Negotiation
Close the Deal
Our client aims to project India’s popular iconic characters into the Metaverse. They offer a full stack solution to manage, sell and monetize digital experiences and thus act as a wealth-building platform for artists, IP owners and other established icons to manage their digital assets. To support them in this journey, they have global partnerships with world class Metaverses, NFT platforms, Artists, Game studios, etc.
Our client was co-founded by a team of three members consisting of experienced entrepreneurs and also a leading Indian film and TV personality.
As a Community Manager, you will be responsible for acting as the face and voice of our brand and managing all community communications.
What you will do:
- Setting, planning and implementing social media and communication campaigns and strategies
- Providing engaging text, image and video content for all social media and professional accounts
- Responding to customers in a timely manner
- Monitoring, tracking and reporting on feedback and online reviews
- Organizing and managing events to boost brand awareness
- Coordinating with Marketing, PR and Communications teams
- Liaising with Development and Sales departments
- Building relationships with customers, industry professionals and journalists
- Staying up-to-date with digital technology trends
Desired Candidate Profile
What you need to have:- BSc degree in Marketing or relevant field
- Proven work experience as a Community Manager or similar role
- Experience planning and leading community initiatives
- Ability to identify and track relevant community KPIs
- Excellent verbal communication skills
- Excellent writing skills
- Excellent interpersonal and presentation skills
- Hands on experience with social media management
- Ability to interpret website traffic
- Knowledge of online marketing
- Attention to detail, critical-thinker and problem-solver
AngularJS (1.x)
Angular (2+)
React.js
NodeJS (Node.js)
MongoDBAbout Snaptrude: Figma for Building Design
Snaptrude helps design teams build more efficient & sustainable buildings in 1/10th of the time. Snaptrude instantly generates real-world data around climate impact, budget, compliance, etc helping teams make better design decisions. All this while enabling collaboration between team members and customers to gather feedback in real-time. Backed by Accel Partners with a team of 16 people. We are used by over 4k users globally.
Website:http://snaptrude.com/" target="_blank">http://snaptrude.com/
Location: Remote
Position: Full Stack Engineer
Responsibilities
- Build modular, reusable components and features
- Own & implement modules in the product with a huge amount of autonomy
- Find and address front-end performance issues
- Collaborate with a small and nimble team of engineers
Required Qualifications
- 1+ years of software development work experience, preferably with exposure to front-end Javascript frameworks like ReactJs
- Very strong fundamentals in Javascript programming
- An added benefit if familiar with ExpressJS and/or Django frameworks
- Strong fundamentals in Algorithms & Data Structures
- You learn quickly, regardless of the languages and technologies used
- You have experience taking ownership and shipping entire features end-to-end
- A strong focus on user experience. You're someone who's passionate about building beautiful, modern UI/UX that people love.
Extremely proactive with the ability to thrive in an unstructured and entrepreneurial environment. We offer extremely flexible working policies and the opportunity to be a part of a rapidly growing startup team. Please get in touch!
Vue.jsAngularJS (1.x)Angular (2+)React.js
JavascriptWe have opening position for Java Fullstack Developer
Role: Java FullStack Developers
Experience: 7-12 Years
Location: Pan India Remote working -full time
Please find the JD below.
- 7+ years of strong Java & J2EE working experience
- 5+ years’ experience with web 2.0 technologies including use of OO JavaScript, Ajax, JS libraries (e.g. Ext Js/jQuery/DOJO/ etc.) Bootstrap, Angular or React, HTML 5, CSS, JSON, and strong understanding of browser compatibility issues.
- Micro services development build and deployment experience with CICD build pipeline.
- 3+ years’ experience with frameworks like spring, hibernate, jpa and databases like Oracle, PostgreSQL and NoSQL
- Experience using Agile software development methodologies.
- Shows interest around Quality and QA process.
- Excellent verbal and written communication skills in English.
- Ability to effectively document artifacts and processes, then explain them to others.
- Knowledge of OOAD principles and methodologies (e.g. UML).
- Experience using GIT and issue tracking tools such as JIRA.
- Cloud-based applications leveraging AWS.
- Working experience in AEM 6.0+ implementation is desirable.
- Experience working with geographically distributed teams is a plus
- Exposure to developing multi-tier, scalable, and browser-based applications.
- Ability to deal well with complex use cases and ambiguous problems.
- Proactive and ability to learn quickly.
- Experience to lead and mentor other developers
Django
Python- No day is the same - you will create technical designs that support varying client requirements
- You'll design and develop full-stack web applications using the latest web technologies, primarily Python and Django
- Write code/unit tests and be part of the test-driven development environment
- Leverage your skills in industry-standard tools to deliver weekly code releases
- You'll work in a no silos environment, frequently collaborating with global teams and roles across the organization
Who you are:
- 7+ years of experience developing great web applications
- You can build products from scratch
- You have expertise in the Django backend framework
- You are fluent in the Python language
- You have dabbled in any one of these front-end frameworks - Angular, React, Vue
- You understand when to use NoSQL vs. relational database
- you understand reporting/dashboards framework
- You are comfortable working up and down the stack
- You are able to convert ideas into designs and build them out
- Benefit if you have worked with payment gateways such as visa, Mastercard, etc.
Data AnalyticsPython|
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Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon