
We are looking for an experienced SRE / Automation Engineer with strong expertise in SLA, SLO, SLIs, observability, monitoring, automation, and production reliability. The ideal candidate should have hands-on experience designing reliability metrics, automating operational processes, improving system availability, and driving SRE best practices across enterprise environments.
Key Responsibilities
- Define, implement, and maintain SLIs, SLOs, and SLAs for critical applications and services.
- Monitor service reliability, availability, latency, and performance against defined SLOs.
- Develop automation solutions to reduce manual operational effort and eliminate repetitive tasks.
- Build and enhance monitoring, alerting, dashboards, and observability capabilities.
- Analyze reliability trends and proactively identify risks to service availability and performance.
- Participate in incident management, troubleshooting, RCA, and post-incident reviews.
- Implement error-budget practices and use reliability metrics to drive engineering decisions.
- Automate health checks, remediation, reporting, and operational workflows.
- Develop scripts/tools using Python, Shell, or equivalent automation technologies.
- Collaborate with development, infrastructure, DevOps, and operations teams to improve system reliability.
- Create and maintain runbooks, SOPs, and automation documentation.
- Identify opportunities for improving MTTD, MTTR, availability, and operational efficiency.
- Support capacity planning, performance optimization, and reliability improvements.
Must-Have Skills
Site Reliability Engineering (SRE)
SLA / SLO / SLI
SRE Automation
Observability & Monitoring
Incident Management
Root Cause Analysis
Error Budgets
Python / Shell Scripting
Alerting & Dashboards
Production Support
Required Skills & Tools
- 6+ years of experience in SRE, Production Engineering, DevOps, or Reliability Engineering.
- Strong understanding of SLA, SLO, SLI, and error-budget concepts.
- Hands-on experience building automation for production operations.
- Strong scripting/programming skills in Python, Shell, or similar languages.
- Experience with monitoring and observability platforms such as Prometheus, Grafana, Splunk, AppDynamics, Datadog, or equivalent.
- Strong understanding of incident, problem, and change management.
- Experience performing RCA for complex production issues.
- Good understanding of cloud, infrastructure, applications, and distributed systems.
- Strong analytical and troubleshooting skills.
Preferred Skills
- Experience with Kubernetes / Docker.
- Exposure to CI/CD and Infrastructure as Code.
- Experience with cloud platforms such as AWS, Azure, or GCP.
- Knowledge of OpenTelemetry and modern observability practices.
- Experience implementing automated remediation and self-healing solutions.
- Exposure to ITIL and enterprise service management processes.
Key Competencies
- Strong reliability and automation mindset.
- Excellent problem-solving and analytical skills.
- Ability to work independently and take ownership of production reliability.
- Strong communication and stakeholder management skills.
- Ability to work effectively with cross-functional and global teams.
Qualifications
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related discipline.
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Qualifications:
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Location: Pune
Experience Required: : 4–6 Years.
Qualification: Graduate
Escalating IT issues to the IT manager where necessary
Responsible for managing backups / tape rotation
Diagnosing and resolving technical issues
Undertaking small- to medium-sized IT projects as instructed by the IT manager /Authorities
Providing desktop and server support
Supporting and maintaining MS Server Active directory /Desktops and Postmaster
Setting up and configuring new laptops and desktops
Installing authorized software to laptops and desktops ( range lab,Rista, Tally server & client ,AV)
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Antivirus installation to all desktops and laptops
Fault finding to laptops and desktops
Reporting faults and maintaining logs on servers, desktops and laptops
Completing internal user moves including phones
Patching of network and phones
Making of Cat 6 e network cables were necessary
Ensuring all logs for equipment and users are maintained
Setting up and configuring new core servers
Installing authorized software to core servers
Ensuring patches and upgrades are applied to core servers
Fault finding to core servers
Creating purchase requisitions for IT hardware / software
Ensuring licensing for all software purchased is recorded and maintained
Postmaster server mailbox maintenance including archiving mailboxes
Setting up new users and disabling expired accounts in accordance with HR requirements
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Responsibilities:
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Nice to have:
● Experience with Docker, Helm, ArgoCD
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Digital Activation / DMP
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Location: [Coimbatore]
Job Type: Full-time / Freelancer
Experience: Minimum 7-10 years of relevant SAP training or implementation experience
Target Audience: Students (Freshers / Early-career professionals)
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Xpresslane is a universal one-click checkout platform for eCommerce. We want to transform the way online shoppers buy, Democratize optimized checkout and post checkout experience. We have achieved 150+ signups from D2C merchants in the last year alone and are aggressively adding new features to help solve problems in their checkout process.
Engineering @Xpresslane:
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