SFCC Developer

About Us:

We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy, and committed communication company that

wants its clients to always Expect the EXTRA from it. Our primary clientele consists of Startups and corporations like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, TATA Group, MTV, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, and coders who believe Moshi Moshi is an experience rather than a company.

Job Role: Junior Key Accounts Manager

Experience Level: 1+ years in Agency set-up

Location: Bangalore/ Gurugram/Mumbai, Onsite

Job Description: We are looking for a Junior KAM with experience in handling key accounts and developing new business for our company. This is the perfect opportunity for someone who is excited by

the prospect of growing with the company in a friendly environment and having a key role in the process.

Responsibilities:

● Handling Key Accounts and nurturing Business Relationships.

● Brand Life Cycle Planning & Management.

● Sales, Upselling & Cross-Selling Web and Digital marketing services/solutions including SEO,

Google, PPC, social media marketing, B2B marketing, Branding, website development, and other services.

● Identifying opportunities for new business development through following up on leads and conducting research on target clients.

● Excellent presentation, pitches, proposal, negotiation, and customer relationship skills. Maintain an active schedule of prospecting calls.

● Plan and execute projects end to end (Starting from briefs to reports to billing).

● Negotiating and timely follow-up to ensure that the delivery is on time.

● Research the market and keep a close eye on market trends.

Qualities you'll bring :

● Proactive and a Self-starter.

● Knowledge about digital marketing and trends.

● Keen problem solver.

● Effective written and oral communication skills.

● Must be able to thrive in a fast-paced environment.

Experience:

● 1+ years in advertising.

● Prior experience of client handling and management

● Experience with direct client servicing at any Marketing Agency

● Excellent communication and presentation skills

● Broad understanding of the business development process

Job Title: Java Application Support Engineer/ System Support Engineer

Experience: 1 – 3 Years

Location: Hyderabad

Shift: 4 PM – 1 AM (Late Evening Shift)

Academic Qualification & Experience:

 Bachelors in Computers,

Job Summary:

Detail-oriented Java Application Support Engineer with experience in production support, UAT validation, release analysis, and RCA. Skilled in troubleshooting, log analysis, and providing L2 support for Java-based applications. Collaborates with cross-functional teams to ensure system stability, smooth releases, and SLA adherence in fast-paced environments. Flexible to work in late evening shifts.

Work Distribution:

• Production Support (40%): L2 Support, Incident Management, Ticket Resolution.
• RCA (10%): Problem Management, Root Cause Analysis.
• Release Analysis (10%): Scope and Impact Analysis
• Release & UAT Validation (40%): Test Case Preparation, Execution, and Validation.

Key Responsibilities:

• Provide Production Support for Java-based applications (SaaS/Cloud), ensuring high availability, performance, and reliability.
• Assist in debugging issues, analyzing application logs, and performing initial root-cause investigations.
• Work with Business and QA Teams to support User Acceptance Testing (UAT), including preparation, execution and validation of test cases.
• Document issues, resolutions, and system behaviors using standard templates and tools.
• Collaborate with Customer Support, Development/QA Teams, and stakeholders for issue escalation & resolution and improvements.
• Monitor application health, respond to incidents, and ensure timely communication of status updates.
• Ensure adherence to SLAs, compliance requirements, and best practices for Application Support, Application Releases & UAT.
• Follow established processes for incident management, change management, and release cycles.

Skills required:

• Knowledge of Java, Linux/Unix, Oracle-SQL, MSSQL
• Basic to intermediate experience in Java Application Support or troubleshooting Java-based systems.
• Good understanding of log debugging, error analysis, and general debugging procedures and troubleshooting
• Experience with Release Cycles, UAT Testing, writing and executing test cases.
• Experience with ticketing systems (e.g., Zoho, EasyRedMine, Jira, ServiceNow) and any monitoring tools.
• Strong verbal and written communication skills, comfortable interacting with users and team members.
• Understanding of ITIL practices (nice to have).
• Good documentation skills and attention to detail.
• Ready to work in late evening shifts (4 PM to 1AM) 

REVIEW CRITERIA:

MANDATORY:

• Strong Manager – Customer Success, Account management Profile
• Must have 6+ years of overall experience with at least 4+ Years in Customer Success role
• Must have 1+ years of experience in AdTech industry
• Must have experience managing clients in the outside India market (Preferably US/America clients)
• Must have cross-functional experience working closely with Sales, Product, and Ad Operations teams for campaign execution, performance optimization, and client delivery.
• Must have strong technical understanding of digital advertising / programmatic platforms/software products
• B2B SaaS (AdTech experience is highly preferred)

PREFERRED:

• B.E/B.Tech (IT/CSE/ECE) with MBA preferred
• Exposure to pre-sales activities, including product demos, onboarding, and performance review presentations.
• Experience in analyzing data-driven advertising performance metrics and building optimization strategies.

ROLE & RESPONSIBILITIES:

As an Associate Manager - Customer Success, you are someone who comes with 6 to 8 years of Account Management/Business Development/ problem solving / hustling experience ina high growth internet startup/ technology company. As a technically savvy and results-driven Customer Success Manager, your primary focus will be driving revenue growth, reducing churn, enhancing product value, and supporting pre-sales activities. The ideal candidate should possess excellent relationship-building skills, a strong technical background, and a drive for achieving results.

• Serve as the primary point of contact and trusted advisor for assigned clients, ensuring exceptional customer service and satisfaction.
• Proactively engage with clients to understand their business objectives, monetization goals, and challenges, and provide strategic recommendations to achieve optimal results.
• Collaborate closely with internal teams, including Sales, Product, and Operations, to coordinate seamless onboarding, implementation, and ongoing support for clients.
• Conduct regular performance reviews and analysis of client monetization stack, identifying areas for improvement and developing optimization strategies.
• Monitor key performance metrics and provide timely reports and insights to clients, highlighting advertising performance, trends, and opportunities for growth.
• Deliver product demos and educate clients on best practices, new features, and industry trends to maximize their utilization and success with our platform solutions.
• Resolve client inquiries, concerns, and issues promptly and effectively, escalating to the appropriate teams when necessary.
• Support pre-sales activities, including conducting product demonstrations, presenting technical information, and addressing client inquiries and concerns.
• Stay up to date with industry trends, competitive landscape, and emerging technologies in the ad tech space to provide valuable insights and recommendations to clients.

IDEAL CANDIDATE:

• 6-8 years of experience in the internet/technology industry (mandatory)
• B.E / B.Tech(IT / CSE / ECE) along with an MBA degree (highly preferred)
• Excellent relationship-building skills with the ability to establish trust, foster positive business relationships and credibility with clients.
• Strong technical background with a solid understanding of software products and the ability to quickly grasp new technologies.
• Accountability and personal organisation are essential
• Experience in managing a diverse group and training each according to company standards
• Strong problem-solving and analytical skills with a focus on results and driving revenue growth.
• Outstanding communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Self-motivated and proactive mindset with the ability to work independently and as part of a team.
• Experience in the tech industry or a related field is highly desirable.

PERKS, BENEFITS AND WORK CULTURE:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

BEYOND WORK:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

About GIGL

With over 7 million viewers and counting, GIGL is a leading YouTube channel network on the rise. Our platform is dedicated to bringing financial, scientific, rational thinking, business, and political knowledge to our audience through engaging video content. But we don't just stop there - we also have a popular audio summary application and video courses that have been downloaded over 3 million times and rated 4.8 out of 5 stars by 1 lakh 40 thousand users. If you're passionate about education and making a positive impact on the world, join us at GIGL and be a part of something special!

 Researcher and Content Writer

Are you a self-starter with a passion for research and writing? Are you looking for a flexible, remote role that allows you to make a good income while doing something you love? If so, we have the perfect opportunity for you!

As a researcher and content writer for our YouTube channel, you'll have the chance to develop and share your ideas with the public, helping to shape the conversation around important topics and issues. You'll be a part of something bigger than yourself, making a positive impact on the world and finding meaningful fulfilment in your work. Plus, you'll have the opportunity to earn a good monetary reward for your efforts.

If you're ready to take your career to the next level and make a difference in the world, don't miss this chance to join our team as a researcher and content writer for our YouTube channel. It could be the perfect fit for you!

People having expertise in one or many of the following fields:

• Science and Technology
• Indian History
• Current Affairs, Indian politics, and world politics
• Finance

Requirements:

To join our team, you'll need to have:

• A curious and creative mindset, with a love for learning and developing new ideas
• Expertise in researching scientific papers, books, and other sources
• Flexibility to work remotely and set your own hours
• A strong understanding and interest in your field
• Excellent English and Hindi language skills
• Strong critical thinking and scientific temperament
• A workload of between 10-80 hours per month, depending on your circumstances and area of expertise

If you meet these requirements and are excited to work with us, we want to hear from you!

Important: Include your CV containing past experience and examples of your best work.

Salary & Probation:

Duration: 1 month

Salary during probation: 15,000 - 35,000 /month

After probation:

Annual CTC: 2 - 3 LPA (All fixed).

 Job Description 

We are looking for a full stack developer to produce scalable software solutions. You’ll be part of a cross-functional team that’s responsible for the full software development life cycle, from conception to deployment. As a full-stack developer, you should be comfortable around both front-end and back-end coding languages, development frameworks, and third-party libraries. You should also be a team player with a knack for visual design and utility. If you’re also familiar with Agile methodologies, we’d like to meet you. 

REQUIRED SKILLS

• Strong Web API & Application development experience - React/Angular/Vue. (Php/Python background is good to have) 
• Hands-on with REST API standards & ORM modelling 
• Experience in API gateway & Serverless functions implementations. 
• Experience in PWA, offline & real-time data modelling 
• Solid work experience with UI application development using standard patterns (MVC/MVP/MVVM) 
• Experience developing desktop and mobile applications (Responsive designs) 
• Experience in AWS App Sync & Amplify frameworks 
• Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery) 
• Knowledge of multiple back-end languages (e.g. Node.js, .Net Core, Python) and JavaScript frameworks (e.g. React, Vue.js & Angular) 
• Familiarity with databases (e.g. MongoDB, MySQL, Cassandra, AWS Dynamo DB, Azure Cosmos Db), web servers (e.g. Nginx/Apache/AWS/Azure containers) and UI/UX design 
• Excellent communication and teamwork skills 
• Great attention to detail 
• Organizational skills 
• An analytical mind 
• Degree in Computer Science, Statistics or relevant field 

Desired Skills 

• GraphQL / Apollo server integration 
• Ability to understand Hybrid or cross-platform applications using IONIC, React Native, Flutter 
• Ability to develop any test tools in Mac/Desktop 
• Experience with communication and messaging applications 
• Experience with security software and solutions 
• Experience in Python / JavaScript is good to have Responsibilities 
• Develop modular, reusable components for projects with industry-grade coding skills. 
• Ensure Project/Solution is implemented with full OOAD & design patterns methodologies 
• Design and build applications primarily for Web platform. 
• Ensure the performance, quality, and responsiveness of applications 
• Collaborate with a team to define, design, and ship new features 
• Identify and correct bottlenecks and fix bugs, Help maintain code quality, organization, and automatization

POST: Tele callers (Females Only)

JD Includes:

• Relevant Experience from Loan/Insurance Industry
• Excellent Communication
• Hardworking with Sales Orientation
• Ability to drive Targets

• 2+ Years of hands-on experience in design, architect, developing and delivering
• cross platform Xamarin.Android, Xamarin.iOS and Xamarin.Forms applications
• using Microsoft Visual Studio/VS for MAC.
• Mobile application development fundamentals (Android/iOS - Xamarin)
• Experience in designing and developing custom controls for Android, Windows
• and iOS.
• Should have a strong knowledge of OOPS and intermediate knowledge of
• front-end GUI design and development.
• Working knowledge of data parsing, storing and related patterns.
• Strong in C#, the .NET framework and object oriented programming patterns and
• practices.
• Expertise in MVVM pattern. Code sharing patterns such as dependency service,
• service locator.
• Solid foundation in data structures, algorithms, and object orientation design.
• Knowledge on Agile and Scrum approach is must.
• Demonstrate ability to apply Microsoft Practices and Patterns as guided by the
• Architect.
• Knowledge of Drawing Library will be an added benefit.
• Good to have experience in Unit Test case writing, JSON formation and parsing.

• Develop, implement and optimize new features and existing features in the
• application
• Assist/Perform Unit Testing and Bug fixing.
• Understanding client requirement and suggest optimised solutions.
• Code refactoring as per the TDD(Test Driven Development) guidelines.
• Keeping the project and libraries upto date with latest available
• Integrating external library into existing code base as per client requirements.
• Deploy application to store and App center.

Deep expertise and hands on experience in Core java
∙ Hands-on experience with at least 2 years in Spring, Hibernate & Restful web services.
∙ Hands-on experience with at least 3 years in GUI development using Angular/React

, HTML & JavaScript. Added advantage if worked on Angular 5 and above, NodeJS, Bootstrap, jQuery.
∙ Clear understanding of Software Development life cycle and process Oriented. Would be great if worked on Agile or Continuous Delivery (CD) based projects before.
∙ Good fundamentals in Core Programming, JDBC, Object Oriented design & Design patterns
∙ Should have exposure to Oracle SQL. Any other DB apart from Oracle is also fine, provided the fundamentals of RDBMS are clear. Good to have experience in writing Sqls, stored procedures and functions.
∙ Experience in creating & executing unit tests using test driven approach with JUnit or any other equivalent.