SEO Specialist

Role Summary:

Be the primary point of contact for customers, help with onboarding, resolve queries, and ensure customers get maximum value from our SaaS platform.

Key Responsibilities:

Handle customer queries via email, WhatsApp, calls, and tickets

Assist with product onboarding and basic demos

Coordinate with internal teams for issue resolution

Follow up to ensure customer satisfaction

Collect customer feedback and insights

Requirements:

Graduate in any discipline

Good English communication (spoken & written)

Comfortable talking to customers

Willingness to learn SaaS products

What We Offer:

Training & mentorship

Fast growth in a SaaS startup

Performance-based incentives

Title: Senior Software Engineer – Python (Remote: Africa, India, Portugal)

Experience: 9 to 12 Years

INR : 40 LPA - 50 LPA

Location Requirement: Candidates must be based in Africa, India, or Portugal. Applicants outside these regions will not be considered.

Must-Have Qualifications:

• 8+ years in software development with expertise in Python
• kubernetes is important
• Strong understanding of async frameworks (e.g., asyncio)
• Experience with FastAPI, Flask, or Django for microservices
• Proficiency with Docker and Kubernetes/AWS ECS
• Familiarity with AWS, Azure, or GCP and IaC tools (CDK, Terraform)
• Knowledge of SQL and NoSQL databases (PostgreSQL, Cassandra, DynamoDB)
• Exposure to GenAI tools and LLM APIs (e.g., LangChain)
• CI/CD and DevOps best practices
• Strong communication and mentorship skills

Technical Lead

The ideal candidate should possess the following qualifications:

• Education: Bachelor's degree in Computer Science, Software Engineering, or a related field.
• Experience: 9+ years in software development with a proven track record of delivering scalable applications.
• Leadership Skills: 4+ years of experience in a technical leadership role, demonstrating strong mentoring abilities.
• Technical Lead must Lead and mentor a team of software developers and validation engineers.
• Technical Skills: Technical Lead must have Proficiency in programming languages such as C#, React js, SQL, MySQL, Javascript, Web API are required .NET, or Python, along with frameworks and tools used in software development.
• Technical Lead must have General working knowledge of Selenium to support current business automation tools and future automation requirements.
• General working knowledge of PHP desired to support current legacy applications which are on the roadmap for future modernization.
• Technical Lead must have Strong understanding of software development lifecycle (SDLC).
• Experience with agile methodologies (Scrum/Kanban or similar).
• Knowledge of version control systems (Git or similar).
• Development Methodologies: Experience with Agile development methodologies and experience with CI/CD pipelines.
• Problem-Solving Skills: Strong analytical and problem-solving abilities that enable the identification of complex technical issues.
• Collaboration: Excellent communication and collaboration skills, with the ability to work effectively within a team environment.
• Innovation: A passion for technology and innovation, with a keen interest in exploring new technologies to find the best solutions.

Position Overview:

We are seeking a dedicated and experienced Customer Relationship Manager to join our team. The ideal candidate will have 2 to 5 years of hands-on experience in customer relationship management and will be responsible for building and maintaining strong, long-lasting relationships with our clients. As a Customer Relationship Manager, you will play a pivotal role in ensuring exceptional customer experiences and driving customer satisfaction. If you have a passion for customer-centricity and the skills to back it up, we'd like to hear from you.

Responsibilities:

● Develop and implement an end-to-end CRM campaign/journey to drive user acquisition and engagement.

● Proactively communicate with customers to gather feedback, address inquiries, and improvise the strategy.

● Monitor and analyse customer behaviour and feedback to identify opportunities for improvement.

● Track and report on key performance metrics related to CRM campaigns and journeys

Ideal Candidate:

● 2-5 years of experience in handling CRM tools

● Strong understanding of CRM software like Hubspot, Clevertap, Gupshup etc

Backend Architect:

Technology: node js, DynamoDB / Mongo DB

Roles:

• Design & implement Backend Services.
• Able to redesign the architecture.
• Designing & implementation of application in MVC & Microservice.
• 9+ years of experience developing service-based applications using Node.js.
• Expert-level skills in developing web applications using JavaScript, CSS and HTML5.
• Experience working on teams that practice BDD (Business Driven Development).
• Understanding of micro-service architecture and RESTful API integration patterns.
• Experience using Node.js for automation and leveraging NPM for package management
• Solid Object Oriented design experience, and creating and leveraging design patterns.
• Experience working in a DevOps/Continuous Delivery environment and associated toolsets (i.e. Jenkins, Puppet etc.)
  
  
  

Desired/Preferred Qualifications :

1. Bachelor's degree or equivalent experience
2. Strong problem solving and conceptual thinking abilities
3. Desire to work in a collaborative, fast-paced, start-up like environment
4. Experience leveraging node.js frameworks such as Express.
5. Experience with distributed source control management, i.e. Git

We are hiring Unity Developers, who will be responsible for planning and implementing game functionality, building the game code, identifying bottlenecks, and ensuring the quality of the finished product. You may also be required to build patches and install game updates.

To ensure success as a Unity Developer, you should have extensive experience working with Unity and Unity3D software, excellent coding skills, and a good eye for detail. A top-class Unity Developer can visualize, design, and code games that speak directly to the target audience.

Unity Developer Responsibilities:

• Meeting with the design team to discuss gaming ideas and specifications.
• Establishing strategy and development pipelines.
• Planning and implementing game functionality.
• Transforming design ideas into functional games.
• Designing and building game codes.
• Identifying and fixing code errors and game bottlenecks.
• Testing game functionality and theme dynamics.
• Ensuring products conform to high industry standards.
• Designing and building game patches and upgrades.

Unity Developer Requirements:

• Bachelor’s degree in Computer Science, Computer Engineering or a similar field.
• Previous experience working as a Unity or Unity3D Developer.
• In-depth knowledge of Unity and Unity3D software.
• Knowledge of 3D development and integrated game physics.
• Experience with console and mobile game development.
• Good communication skills.
• Experience with memory and space optimization.
• Knowledge of scripting, animation, session management, and textures.
• Good troubleshooting skills.
• Excellent attention to detail.

Position: Manager/Sr. Manager - Presales 

Location: Mumbai / Delhi 

About NxtGen 

NxtGen is an emerging leader in data center and cloud4based services that help powering businesses to grow by cutting through complexity and saving on cost. 

Our advanced solutions can be provided both from our own High Density Data Center (HDDC™) facilities or deployed at On4Premise Data Centers (OPDC™) that are managed centrally. 

Our Enterprise Cloud Services™ (ECS) provide private and public clouds or hybrid cloud infrastructure hosted on OPDC™ or HDDC™. NxtGen’s advanced infrastructure enable companies to simplify IT infrastructure, reduce running costs, and enable business growth by creating additional capacity from existing infrastructure. By providing the right public or private infrastructure, NxtGen helps companies meet dynamic business demands. 

With the support and trust of Intel Capital, Axon Partners, and International Finance Corporation (IFC), NxtGen continues to push the boundaries of the IT infrastructure domain with its unique and cost-effective solution. 

To know more about us log on to www.nxtgen.com , https://www.youtube.com/watch?v=s6GNShHFRRg 

Job Overview 

• • Responsible for technical and business requirements, discovery, proposal preparation support and technical presentations to customers for NxtGen’s full suite of products and solutions. 
• • Serves as technical consultant for: Cloud, hosting, Virtualization, and Managed Services. 
• • The presales manager is also responsible for providing technical training for the sales team. 

Job Responsibilities 

• • Performs customer discovery discussions to understand and document business needs and design requirements necessary for the formulation of optimal solutions 
• • Creatively designs solutions for customers using the best mix of NxtGen’s, products. Alters the design as needed to result in the customer choosing the NxtGen’s solution 
• • Determine client requirements and provide designs for Hosting Services, Cloud, Virtualization (VMware, KVM, Hyper4v) Outsourced infrastructure solutions (managed and un4managed), specialized Enterprise application suites 
• • Conceptual and working knowledge of AWS/Azure/Google Cloud. 
• • Provide technical expertise during requirements gathering and analysis, document technical designs and support manuals, and drive test and deployment processes for Hadoop Cluster 
• • Conceptual knowledge on various distributions of Hadoop. 
• • Working knowledge on various Backup technologies like Symantec, Commvault. 
• • Creatively design DR solutions for customers understanding their current infrastructure by using third party tools or in-built replication technologies. 

• • Possess knowledge on Dockers, Containers & Dev Ops. 
• • Understand power, cooling, and other environmental constraints on a client’s outsourced infrastructure 
• • Develop and grow technical knowledge base in Hosting Services, Cloud, Virtualization, Outsourced infrastructure solutions (managed and unmanaged), specialized Enterprise application suites 

• • Documents, via diagrams and writing, and presents the solution to the customer, describes the benefits of the solution 
• • Builds relationships with customers serving as the technical liaison from sales to post4sales 
• • Responsible for growing strategic product sales and revenue through proactive engagement with customers 
• • Participates in strategic and tactical account planning 
• • Follows industry technology trends through self4study and formal training and shares that knowledge with customers 
• • Clearly communicates the customer design to the teams responsible for ordering, implementation, and ongoing support 
• • Provides technical training and development support to the local branch 
• • Leads internal cross4functional teams to obtain required approvals of non4standard designs for customers 
• • Provide sales engineering support remotely across multiple time zones 
• • Travel for customer and team meetings 

NxtGen is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, national origin, disability, age, military status or veteran status, genetic information, or any other status protected by applicable law. 

We are hiring a Recruitment Executive who can take care of hiring and team building.

Job Roles and Responsibilities:

• Coordinate with managers to identify staffing needs.
• Determine selection criteria.
• Source potential candidates through online channels (e.g. Job portals , Social media platforms, Professional networks).
• Plan interview and selection procedures, including screening calls, assessments and in-person interviews.
• Design job descriptions and interview questions that reflect each position's requirements.
• Lead employer branding initiatives and manage a team of Recruitment executives.
• Foster long-term relationships with past applicants and potential candidates.

Requirements:

• Must have experience in Non IT and leadership roles hiring, preferably for startups.
• Proven work experience (minimum 2+ years) as a Recruitment Specialist or similar role.
• Hands-on experience with full-cycle recruiting using various interview techniques and evaluation methods.
• Excellent verbal and written communication skills.
• A keen understanding of the differences between various roles within organisations.
• B-Tech or MBA in Human Resources Management.