SEO Specialist

Company Description

Wehyb is dedicated to simplifying the complex world of HR and legal compliance. We specialize in identifying gaps in businesses' HR and legal operations and delivering practical solutions. Our goal is to be a trusted partner, helping organisations navigate these areas with confidence and efficiency.

Role Description

We are looking for a Full-Time HR Intern to join our team remotely at Wehyb. This internship will run for 6 months, with opportunities for extension or conversion into a full-time role based on performance. The position primarily focuses on recruitment operations, data management, and candidate relationship handling. This is a paid internship with performance-linked incentives.

Key Responsibilities

• Manage end-to-end recruitment processes including job postings, resume screening, interview scheduling, and follow-ups.
• Maintain and organize recruitment data using MS Excel and other tools – tracking applications, interviews, and performance metrics.
• Build and maintain strong relationships with candidates, ensuring smooth communication and a positive candidate experience.
• Draft and post job descriptions across relevant platforms.
• Coordinate with internal teams to understand hiring requirements and improve sourcing efficiency.
• Support onboarding activities such as documentation and orientation assistance.

Skill(s) Required

• Recruitment & candidate sourcing
• Resume screening, shortlisting & interview coordination
• Drafting job descriptions and managing postings
• Strong verbal, written communication & email etiquette
• MS Excel & Google Sheets
• Time management, attention to detail & team collaboration

Other Requirements

• BBA/BCom graduates preferred
• Strong verbal and written communication skills in English
• Genuine interest in recruitment and talent management
• Ability to work independently and in a team-oriented environment
• Detail-oriented with strong data tracking and process management skills

Perks

• Certificate
• Letter of Recommendation
• Flexible Work Hours
• 6 Days a Week
• Performance-based Job Offer

Job Summary:

We are seeking a highly skilled and experienced Customer Success Manager to build and lead our team of agents based in India. The Customer Success Manager will be responsible for building a high-performing team to ensure that our customers receive high-quality support for Monarch products over chat and phone. The primary goal of this role is to ensure high customer satisfaction and timely resolution of issues, while also empowering our customers to self-service their issues first.

Responsibilities:

• Staff and properly resource a 24/7 support organization that is available globally to meet Monarch customer needs.
• Set performance goals for the team and ensure that they are met or exceeded.
• Define and implement a scalable support model to accommodate growth and changing customer needs.
• Develop and maintain customer service procedures, policies, and standards to ensure consistency and quality of service.
• Continuously improve the support process, tools, and resources to ensure efficiency and effectiveness.
• Own the Key Performance Indicators (KPIs) for customer support and regularly report on performance against these metrics.
• Empower customers to self-service resolve their issues by providing them with the necessary resources and guidance.
• Train and coach agents on effective communication and problem-solving techniques to improve their performance.
• Build and maintain strong relationships with customers to ensure loyalty and retention.
• Collaborate with cross-functional teams, including Engineering, Product Management, Service, Delivery Operations, Manufacturing, and 3rd Party Dealers, to identify and resolve customer issues.
• Manage and maintain a positive and supportive team culture, encouraging collaboration and accountability.

Qualifications:

• Bachelor's degree in business, management, or a related field.
• Minimum of 5 years of experience in customer support or related fields.
• Experience building and managing a team of agents in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Strong analytical skills with the ability to analyze data, identify trends, and develop insights.
• Proficient in using customer support tools such as Zendesk, Freshdesk, or similar.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Knowledge of Agriculture Products and Farming is a plus.
• Knowledge of the Monarch product line or similar technical field is a plus.
• Flexibility to work in different time zones.

Job Description

As a Solution Architect for the Sales Team, you will play a crucial role in driving sales by providing technical expertise and designing effective solutions to meet the needs of our customers.

You will work closely with the sales team, prospects, and customers to understand their requirements, create compelling solutions, and communicate the value of our products and services. The Solution Architect will be a key liaison between the sales, product, and engineering teams to ensure seamless integration of solutions and customer satisfaction.

Key Responsibilities:

• Customer Needs Analysis

o Connect with customers to understand their pain points and business objectives.

o Conduct in-depth analysis of client requirements to design tailor-made solutions.

• Solution Design

o Develop innovative and comprehensive technical solutions that align with customer needs and demonstrate a clear understanding of the products and services offered.

• Proposals

o Respond to software development Request for Proposals (RFPs), Request for Information (RFI), and Proposals by preparing related proposals and documents, to be submitted within the timeline.

o Develop a solution architecture by collaborating with subject matter experts (SMEs) as needed to design compelling proposals, demos, and prototypes.

o Assist in ensuring proposal submissions are as per RFP guidelines.

• Expertise in our SaaS Product and Offerings

o Acquire and maintain an in-depth knowledge of the company's products, services, and capabilities.

o Learn the latest industry trends, market dynamics, and best practices.

o Identify target SaaS products through competitor analysis and market research.

o Recommend additional features and improvements to be incorporated into existing custom visuals, in alignment with current industry trends.

o Identify and conceptualize new custom visuals, driven by industry trends, to expand the range of offerings and meet evolving customer needs.

o Create and publish consulting offers in AppSource/Marketplace as per the competency and industry trends.

o Address customer issues related to published AppSource/Marketplace products (e.g., SaaS offerings, Custom visuals) to enhance the overall customer experience.

• Partner Program

o Identify relevant partner programs and their associated benefits.

o Develop a comprehensive plan, closely collaborate with subject matter experts (SMEs), track and accomplish the program objectives effectively.

o Coordinate and work to achieve Specializations.

• Identify, analyze, and review case studies/blogs for publication on the company's products and services.

• Competitor analysis and Market Research

o Learn the latest industry trends, market dynamics, and analyze competitor activities. Utilize this knowledge to adapt sales strategies and maintain a competitive edge.

• Strong interpersonal and management skills to work and communicate with people across various teams.

Qualifications & Skills:

• Candidate can come from education background - B. Tech./B.E. (CSE/IT), M. Tech. (CS/IT), BCA + MCA/B.Sc. (IT) + MCA/B.Sc. (CS) + MBA with a minimum of 60% across academic years.

• Excellent analytical and communication skills (written and verbal).

• Highly collaborative orientation. Aptitude for working with colleagues across a range of seniority levels and areas of subject matter expertise.

• Experience managing multiple areas and competing timelines.

• Eye to detail and observation skills.

• Diligence and commitment to meet stringent deadlines.

• Must have a creative mindset towards articulating the solution via presentations and demonstrations.

• In-depth knowledge of inside sales techniques, processes, and best practices.

• Familiarity with CRM software and sales analytics tools.

• Outstanding communication and presentation skills.

• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.

• Strong experience in creating end-to-end proposals across Microsoft technologies.

• Strong analytical and research skills, enabling the ability to draw meaningful insights and inferences from data and construct an action plan to leverage it for business growth and sales.

Experience: 3 to 10 years

Work timings: PST/EST Shift.

Job location: Express Trade Towers 2, Second Floor, B-36, Sector 132, Noida 201301

FancyPants is looking for their newest addition to their Marketing Team. We need a video wizard who can help us shoot & create impeccable and creative content for Instagram and youtube!

We are looking for a candidate with video expertise in terms of conceptualization, execution and pre-production. This person will work closely with our marketing team to head content and optimize as per performance.

Please apply on RemoteHub: (Instantly Apply)

https://www.remotehub.com/jobs/details/website-developer-needed-64dd152bedae3a632b1f415c

Write well designed, testable, efficient code by using best software development practices

Create website layout/user interface by using standard HTML/CSS practices

Integrate data from various back-end services and databases

Gather and refine specifications and requirements based on technical needs

Create and maintain software documentation

Be responsible for maintaining, expanding, and scaling our site

Stay plugged into emerging technologies/industry trends and apply them into operations and activities

Cooperate with web designers to match visual design intent

It was nice talking with you

As discussed please find below the job description and other needed details

“Squadcast is an incident-management platform for software teams of all sizes and shapes”

Our product helps global organizations adopt Site Reliability Engineering practices to improve their incident resolution metrics and ultimately, the reliability of their systems. If you're excited about engaging user experiences, snappy interfaces, and trustworthy systems, we should talk!

We ideate fast, embrace change, and take risks. From scaling our business model to expanding our offerings, the day-to-day at Squadcast offers endless professional growth opportunities. Our engineers work on state-of-the-art tech stacks with a high degree of autonomy.

Position : Backend SDE3

Experience : 8 to 11 Years

Work Mode: Remote work

Location : Bangalore

Role & Responsibilities :

• Work with a team of skilled engineers to improve the Squadcast product.
• Control what you work on, how you deliver and the roadmap of the product.
• Solve service reliability problems for teams and companies worldwide.
• Build delightful experiences and scalable, reliable systems for fellow engineers, the end users of our platform.
• Plan & develop tooling, processes and technical improvements to improve the multiple codebases.
• Work closely with the product team to plan, spec and deliver features, bugfixes and documentation.
• Work with the SRE and Customer Success teams to help customers and troubleshoot issues during our paid on-call rotations.
• Build, deploy and manage services and Backend Coding using Go/Node.

You may be a fit for this role if you:

• Are passionate about building products for fellow engineers.
• Are you a full-stack engineer, or a frontend/backend engineer interested in expanding to other areas of the stack?
• Either has experience in our tech stack or wants to work on it. We care about your general engineering skills and learning abilities more than your current tech stack.
• Communicate proactively and work autonomously, requiring minimal supervision or follow-up.
• I like to collaborate and pair with other engineers.
• Want to own features end-to-end: bring your ideas to the stakeholders, build consensus, plan, implement, deploy and release.

 Your Response is acknowledged!

Kind Regards,

Lakshmi Kumari. S

(Associate - TA )