SDET

About Us

Heyo & MyOperator are India’s leading Conversational platforms, powering Call + WhatsApp engagement for over 40,000 businesses—including top brands like Lenskart, Astrotalk, and Caratlane. We’re a fast-growing SaaS company redefining how brands communicate at scale. With a hybrid work culture and a bias for action, we’re on the lookout for passionate creators ready to lead and own their craft.

Job Overview

We are looking for a Copy Lead—not just a great writer, but a strategic thinker who can shape, elevate, and unify our voice across all customer touchpoints. From ad copy that converts to landing pages that stick, you’ll own the words that move people. This role is part storyteller, part brand guardian, and all about impact.

Key Responsibilities

• Lead copy strategy across all growth and brand initiatives—performance campaigns, product launches, landing pages, ads, and more.
• Develop high-converting copy for Google, Meta, WhatsApp, and email campaigns—driven by user insights and performance data.
• Craft sharp, memorable messaging—taglines, product value props, one-liners, CTAs—that define and differentiate the brand.
• Collaborate cross-functionally with Product, Design, Performance Marketing, and Sales to align on messaging that drives real results.
• Review and guide the work of other writers/agencies to ensure tone, clarity, and consistency across the board.
• Leverage tools like Mixpanel and AI writers to optimize copy performance at scale and drive continuous experimentation.
• Own the brand voice and ensure it’s consistently reflected in every customer-facing asset—from website to drip campaigns.

Qualifications & Skills

• 4–6 years of experience in high-impact copywriting roles, preferably in SaaS, AI, or digital-first brands.
• A killer portfolio that shows your strength in performance + brand copywriting.
• Strong grasp of consumer psychology and the ability to translate insights into persuasive messaging.
• Experience running and interpreting A/B tests and optimizing for CTRs, signups, or conversions.
• Hands-on exposure to tools like Mixpanel, Google Analytics, or CRM/marketing automation platforms.
• Bonus: Familiarity with AI-assisted writing tools and prompt engineering.

Why Join Us?

• Own the voice of a leading SaaS brand—across India’s fastest-growing conversational platform.
• Work with a passionate and driven team across marketing, design, and product.
• Lead copy experiments that directly impact growth and business metrics.
• Shape how 40,000+ businesses hear, feel, and remember us.

About Us

Toronto Boutique Apartments (TBA) is a high-growth property management and corporate housing company managing 200+ furnished rental units. We operate at the intersection of hospitality, real estate, and tech, with a growing focus on automation and AI.

We're seeking a Performance Marketing Manager to own and optimize our live paid ad campaigns, improve SEO across landing pages, and explore the strategic use of generative AI in marketing execution.

Role Overview

This is not a strategy-only role—we’re looking for someone who can manage our existing campaigns and continuously improve performance through data, experimentation, and automation. You’ll work alongside our leadership team to scale tenant acquisition, owner outreach, and corporate partnerships.

Responsibilities

Paid Ads (Google, Meta)

• Manage and optimize active Google Ads and Meta campaigns across multiple segments
• Monitor spend, bidding strategy, and audience targeting
• Run multivariate tests (copy, creative, landing pages)
• Improve cost-per-lead and drive qualified conversions

SEO

• Improve on-page SEO and internal linking across TBA websites
• Identify technical SEO issues and coordinate fixes
• Work with content writers to build targeted, rankable pages
• Track performance using SEMrush, Google Analytics, and GSC

AI-Enhanced Marketing Execution

• Use generative AI tools (e.g., ChatGPT, Claude) to:
• Generate and iterate on ad copy, landing page variations, and SEO meta content
• Speed up content production and testing
• Support dynamic content personalization and retargeting workflows

Reporting and Analytics

• Build concise weekly reports on ad performance, SEO health, and test results
• Propose and implement data-backed improvements

Qualifications

• 3+ years of experience managing paid ad accounts and SEO projects
• Strong command of Google Ads, Meta Ads, SEMrush, and GSC
• Proven ability to optimize CPL, ROAS, and organic traffic
• Comfortable using generative AI tools in marketing workflows
• Bonus: Experience with real estate, property tech, or hospitality verticals

Why Join Us

• Clear KPIs and real impact from day one
• Freedom to experiment, iterate, and scale what works
• Small, fast-moving team with ownership and visibility
• Opportunities to explore AI-based marketing automation in a live business setting

Sales Target Achievement:

○ Meet or exceed monthly, quarterly, and annual targets.

○ Develop and execute a sales strategy to achieve these goals.

2. Lead Generation:

○ Identify potential clients through research, networking, and cold-calling.

○ Qualify leads to ensure they are a good fit for the company’s products or

services.

3. Client Engagement/Demo

○ Conduct face-to-face meetings with potential clients to present the

company’s products or services.

○ Understand client needs and tailor presentations to address their specific

requirements.

4. Client Engagement:

○ Fixing face-to-face meetings with potential clients to present the company’s

products or services.

○ Understand client needs and tailor presentations to address their specific

requirements with the support of the reporting manager

5. Relationship Management:

○ Build and maintain strong relationships with existing clients to ensure repeat

business.

○ Provide ongoing support to clients, addressing any issues or concerns they

may have.

6. Reporting & Documentation:

○ Maintain accurate records of sales activities, client interactions, and progress

in CRM systems.

○ Provide regular reports to the Sales Manager on sales performance and

market feedback.

Position Description

We are looking for a highly motivated, hands-on Sr. Database/Data Warehouse Data Analytics developer to work at our Bangalore, India location. Ideal candidate will have solid software technology background with capability in the making and supporting of robust, secure, and multi-platform financial applications to contribute to Fully Paid Lending (FPL) project. The successful candidate will be a proficient and productive developer, a team leader, have good communication skills, and demonstrate ownership.

Responsibilities

• Produce service metrics, analyze trends, and identify opportunities to improve the level of service and reduce cost as appropriate.
• Responsible for design, development and maintenance of database schema and objects throughout the lifecycle of the applications.
• Supporting implemented solutions by monitoring and tuning queries and data loads, addressing user questions concerning data integrity, monitoring performance, and communicating functional and technical issues.
• Helping the team by taking care of production releases.
• Troubleshoot data issues and work with data providers for resolution.
• Closely work with business and applications teams in implementing the right design and solution for the business applications.
• Build reporting solutions for WM Risk Applications.
• Work as part of a banking Agile Squad / Fleet.
• Perform proof of concepts in new areas of development.
• Support continuous improvement of automated systems.
• Participate in all aspects of SDLC (analysis, design, coding, testing and implementation).

Required Skill

• 5 to 7 Years of strong database (SQL) Knowledge, ETL (Informatica PowerCenter), Unix Shell Scripting.
• Database (preferably Teradata) knowledge, database design, performance tuning, writing complex DB programs etc.
• Demonstrate proficient skills in analysis and resolution of application performance problems.
• Database fundamentals; relational and Datawarehouse concepts.
• Should be able to lead a team of 2-3 members and guide them in their day to work technically and functionally.
• Ensure designs, code and processes are optimized for performance, scalability, security, reliability, and maintainability.
• Understanding of requirements of large enterprise applications (security, entitlements, etc.)
• Provide technical leadership throughout the design process and guidance with regards to practices, procedures, and techniques. Serve as a guide and mentor for junior level Software Development Engineers
• Exposure to JIRA or other ALM tools to create a productive, high-quality development environment.
• Proven experience in working within an Agile framework.
• Strong problem-solving skills and the ability to produce high quality work independently and work well in a team.
• Excellent communication skills (written, interpersonal, presentation), with the ability to easily and effectively interact and negotiate with business stakeholders.
• Ability and strong desire to learn new languages, frameworks, tools, and platforms quickly.
• Growth mindset, personal excellence, collaborative spirit
• 
  

Good to have skills.

• Prior work experience with Azure or other cloud platforms such as Google Cloud, AWS, etc.
• Exposure to programming languages python/R/ java and experience with implementing Data analytics projects.
• Experience in Git and development workflows.
• Prior experience in Banking and Financial domain.
• Exposure to security-based lending is a plus.
• Experience with Reporting/BI Tools is a plus.

· Work Experience: 7+yrs

Technical Expertise

Must Have Skills:

· Proven experience as a Fusion Technical Consultant with strong expertise in Oracle Integration Cloud (OIC),

· Strong hand on experience generating BI reports (strictly Mandatory)

· Proficiency in Java, PL/SQL, Web Services, and other relevant programming languages.

· Strong problem-solving skills and the ability to troubleshoot complex technical issues independently.

· Prior experience in a customer-facing technical support role is a plus resolving P1/P2 tickets in a close deadline.

· Hands-on experience with Oracle Fusion Middleware technologies, including Oracle SOA Suite, Oracle Service Bus, and ADF.

· Excellent communication skills, both written and verbal, to effectively interact with clients and team members.

· Oracle certifications in Fusion Middleware and OIC are highly desirable.

Good To Have Skills:

· Good to have functional knowledge of AR, AP, GL,CM, Expense, FA, Procurement side.

Key Responsibilities:

· Collaborate with clients to understand their technical requirements and challenges related to Oracle Fusion applications and Oracle Integration Cloud (OIC).

· Provide expert-level support and troubleshooting for technical issues, system outages, and integration bottlenecks in a timely and efficient manner.

· Diagnose and resolve complex technical problems related to Fusion applications, OIC integrations, interfaces, and extensions.

· Perform root cause analysis and implement preventive measures to avoid future technical glitches.

· Collaborate with cross-functional teams, including developers, functional consultants, and business analysts, to ensure seamless integration and functionality.

· Develop and maintain technical documentation, including troubleshooting guides, best practices, and solution implementation details.

· Participate in regular status meetings with clients to address support requests, provide updates, and offer recommendations for process improvement.

· Stay updated with the latest releases, patches, and updates related to Oracle Fusion applications and OIC.

Professional Attributes:

· Flexibility

· Willing to work in shifts

· Willing to learn attitude

· Work location: Chennai/WFH

We are looking "Associate" for Reputed Client @ Chennai Permanent Role.

Experience: 0 - 2 Yrs

Responsibilities:

• Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner.

• Provide friendly and efficient service via chat or voice support to our customers regarding 

  - Order Status Queries

  - Promotional Assistance

  - Product Information

  - Site & App Navigation & Troubleshooting

  - Problem with Orders Received Queries

• Maintain a strong customer service focus – “Active communication” skills with ability to empathize with the customer and prioritize customer needs.

• Accurately log all handled chats and calls in the appropriate tools, as outlined in our case management process.

• Consistently achieve metric goals proactively and independently with minimal direction and support.

• Stay up to date with and follow on-going process, product, and policy changes.

• Ensure the privacy and security of Client and Sutherland information

• Build a culture of open and honest communication by offering and being open to receiving feedback.

• Promote the culture, values, and mission of Shutterfly and Sutherland and act as a messenger to brand and community.

Requirements:

• Excellent command of the English Language and communication skills

• Ability to type 35-40 words per minute

• Competently multi-task in a fast-paced environment

• Enjoys challenging learning experiences, views failures as a learning opportunity, flourishes in unfamiliar territory, and is a relentless learner.

• Ability to actively listen, understand and summarize with clarity and simplicity.

• Ability to build rapport and relate well to diverse global customers. Use tact to mediate high-tension situations.

• Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays, as our customers need us. Shifts may include evening or early morning hours.

• Ability to handle conflict, maintain composure, and be a settling influence in stressful situations.

• Genuinely care about people and are eager and ready to help under any circumstances.

• Can communicate with clarity, style, compassion, and purpose.

• Technical aptitude and the ability to pick up new technology quickly. 

Responsibilities

• Collaborate with management team to craft the company’s vision and mission
• Develop strategic HR plans and policies (recruitment, training, compensation etc.)
• Hire, guide and evaluate the work of HR executives
• Reporting performance to the CEO by using KPIs and business metrics
• Analyzing the success of HR operations
• Decide and act on initiatives for equal opportunity, diversity etc.
• Assuming responsibility for employee/labor relations with the management
• Re-engineer processes to ensure maximum efficiency
• Ensuring all procedures are in compliance with legal regulations
• Analyze the effectiveness of HR operations and policies
• Prepare reports for the CEO using business metrics and KPIs
• Taking initiatives for ensuring equality in the work environment.
• Must have experience handling big size companies.

• You'd have to set up your own shop, work with design customers to find generalizable use cases, and build them out.
• Ability to collaborate with cross-functional teams to build and ship new features
• At least 2-5 years of experience
• Predictive Analytics – Machine Learning Algorithms, Logistics & Linear Regression, Decision Tree, Clustering. 
• Exploratory Data Analysis – Data Preparation, Data Exploration, and Data Visualization. 
• Analytics Tools – R, Python, SQL, Power BI, MS Excel.

Responsibilities‌ ‌:‌ 

• Build, plan and implement the overall marketing strategy
• Manage the strategy
• Manage and train the rest of the team
• Stay up to date with the latest technology and best practices
• Manage all digital marketing channels
• Measure ROI and KPIs
• Prepare and manage a marketing budget
• Oversee all the company's social media accounts
• Collaborate with the design team to create a social media calendar.
• Manage and improve online content, considering SEO and Google Analytics
• Forecast marketing performance trends in terms of consumer acquisition 
• Monitor competition and provide suggestions for improvement
• Update and maintain the monthly report on a regular basis- Keeping a routine check on marketing targets and achievements

Requirements‌ ‌:‌ ‌

• Good interpersonal, communication and social skills.
• Impeccable time management skills with the ability to multitask
• Good knowledge of all different marketing channels
• Good knowledge and experience with online marketing tools and best practices
• Ability to understand current and future trends in the digital content and social media space..
• Fluent in English and Hindi‌
• 4 years of experience as a Marketing Head
• 2 years of experience in developing and implementing marketing strategies
• Experience with microsoft office ( Excel )
• Preferable a degree in Marketing, Digital technologies, Communication or relevant fields
• Sense of ownership and pride in your performance and its impact on the company’s success
• Passion‌ ‌for‌ ‌fitness,‌ ‌mobile‌ ‌and‌ ‌technology‌ ‌is‌ ‌a‌ ‌plus!‌ ‌