HCM Functional Consultant

Role Overview

We are looking for a highly organized and tech-savvy Operations Support Executive to manage order processing, supplier coordination, and customer support. This role requires someone with strong communication skills, attention to detail, and a genuine interest in operations and digital tools.

Responsibilities

• Order and Fulfillment Management
• Handle 20–50 orders per day through our backend (Magento)
• Verify supplier stock status and ensure order confirmation within 24 hours
• Manage order lifecycle: from order creation to shipment tracking and delivery confirmation
• Shipping and Logistics Coordination
• Follow up on shipment status with suppliers and courier partners daily
• Maintain accurate shipping records and update customers on ETA or delays
• Escalate and resolve delivery exceptions and backorders proactively
• Supplier and Customer Interaction
• Communicate with 10–15 suppliers and 5–10 customers daily via email and phone
• Track and resolve operational issues raised by customers or suppliers 
• Collect shipping documentation, return updates, and dispute resolutions
• Technology and Tools
• GPT for communication and translation
• Business tools such as Magento, Google Sheets/Excel, 
• Regularly update product and order data with high accuracy
• Participate in internal process automation and tool testing as needed

Required Skills and Qualifications

• 2+ years of experience in operations support, logistics, or backend e-commerce
• Strong English communication skills, both written and verbal
• Proven ability to handle multi-party coordination and resolve issues independently
• Skills in Excel/Google Sheets (pivot tables, VLOOKUP, filters)
• Hands-on experience with tools like Magento, Zoho CRM, or similar platforms is a plus
• Strong interest in technology comfortable learning new tools and systems
• Ability to document processes and work in a structured, accountable way

Preferred Qualifications

• Experience in  e-commerce 
• Familiarity with order management systems and supply chain processes
• Basic understanding of procurement or logistics workflows

What We Offer

• Remote-first role with flexibility
• Opportunity to work with a Nordic company scaling across Europe
• Exposure to international supplier and customer ecosystems
• Growth path into vendor management or process automation roles

Senior Software Engineer

Location: Hyderabad, India

Who We Are:

Since our inception back in 2006, Navitas has grown to be an industry leader in the digital transformation space, and we’ve served as trusted advisors supporting our client base within the commercial, federal, and state and local markets.

What We Do:

At our very core, we’re a group of problem solvers providing our award-winning technology solutions to drive digital acceleration for our customers! With proven solutions, award-winning technologies, and a team of expert problem solvers, Navitas has consistently empowered customers to use technology as a competitive advantage and deliver cutting-edge transformative solutions.

What You’ll Do:

Build, Innovate, and Own:

• Design, develop, and maintain high-performance microservices in a modern .NET/C# environment.
• Architect and optimize data pipelines and storage solutions that power our AI-driven products.
• Collaborate closely with AI and data teams to bring machine learning models into production systems.
• Build integrations with external services and APIs to enable scalable, interoperable solutions.
• Ensure robust security, scalability, and observability across distributed systems.
• Stay ahead of the curve — evaluating emerging technologies and contributing to architectural decisions for our next-gen platform.

Responsibilities will include but are not limited to:

• Provide technical guidance and code reviews that raise the bar for quality and performance.
• Help create a growth-minded engineering culture that encourages experimentation, learning, and accountability.

What You’ll Need:

• Bachelor’s degree in Computer Science or equivalent practical experience.
• 8+ years of professional experience, including 5+ years designing and maintaining scalable backend systems using C#/.NET and microservices architecture.
• Strong experience with SQL and NoSQL data stores.
• Solid hands-on knowledge of cloud platforms (AWS, GCP, or Azure).
• Proven ability to design for performance, reliability, and security in data-intensive systems.
• Excellent communication skills and ability to work effectively in a global, cross-functional environment.

Set Yourself Apart With:

• Startup experience - specifically in building product from 0-1
• Exposure to AI/ML-powered systems, data engineering, or large-scale data processing.
• Experience in healthcare or fintech domains.
• Familiarity with modern DevOps practices, CI/CD pipelines, and containerization (Docker/Kubernetes).

Equal Employer/Veterans/Disabled

Navitas Business Consulting is an affirmative action and equal opportunity employer. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Navitas Human Resources.

Navitas is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Navita

• Strong Creative Director or Design Lead profiles
• Mandatory (Experience 1) -Must have minimum 10+ YOE in Visual / Graphic Design, Branding and Marketing Campaigns
• Mandatory (Experience 2) - Must have strong experience in Brand campaigns for Consumer Electronics / Durable products (like Smartphones, Smart Watch, Consumer Electronics) Or Automobile Brands - Read clients / brands worked for
• Mandatory (Experience 3) - Must be a Design focused profile, not copywriting focused
• Mandatory (Experience 4) - Must be managing a Creative team currently (Lead or Above in Current role)
• Mandatory (Portfolio) - Very Strong portfolio of Visual Design / branding works for Physical Consumer Products (Candidate should demonstrate strong portfolio evidence of creative direction, with competency in ideation, visualization, and Design)
• Mandatory (Company) - Consumer Electronics Brands OR Top Advertising Companies (Eg- Oglivy, McCann, Glitch, FoxyMoron etc)

AI/ML Development: Build models using open-source frameworks (e.g., PyTorch, TensorFlow). ● Zero-Cost Full-Stack Engineering: Build across the stack using cost-free tools and infrastructure. ● Security & Auth: Implement secure authentication/authorization systems using free solutions. ● AI-Augmented Coding: Utilize tools like GitHub Copilot, Cody, and Workik to 10x productivity. ● UI/UX Focus: Build clean, engaging, and fast interfaces. ● Rapid Iteration: Ship MVPs, test quickly, and improve constantly. ● Lean Infrastructure: Avoid paid services; build with open-source and free-tier tools. 

🚀 We’re Hiring! | AI/ML Engineer – Computer Vision

📍 Location: Noida | 🕘 Full-Time

🔍 What We’re Looking For:

• 4+ years in AI/ML (Computer Vision)

• Python, OpenCV, TensorFlow, PyTorch, etc.

• Hands-on with object detection, face recognition, classification

• Git, Docker, Linux experience

• Curious, driven, and ready to build impactful products

💡 Be part of a fast-growing team, build products used by brands like Biba, Zivame, Costa Coffee & more!

Experience: 5+ Years

• Experience in Core Java, Spring Boot

• Experience in microservices and angular

• Extensive experience in developing enterprise-scale systems for global organization. Should possess good architectural knowledge and be aware of enterprise application design patterns.

• Should be able to analyze, design, develop and test complex, low-latency client-facing applications.

• Good development experience with RDBMS in SQL Server, Postgres, Oracle or DB2

• Good knowledge of multi-threading

• Basic working knowledge of Unix/Linux

• Excellent problem solving and coding skills in Java

• Strong interpersonal, communication and analytical skills.

• Should be able to express their design ideas and thoughts

• Design and create a variety of terrains for real world environments.

• Work with the game design team to ensure that levels meet the vision and objectives of real-world scenarios.

• Collaborate with other members of the development team, including artists, programmers, and QA testers.

• Use Unity, Blender/Maya, Substance 3D software’s to create and modify 3D environments.

• Use scripting languages to implement gameplay features.

• Stay up to date on the latest trends in level design.

 Supervise customer service team, including coaching, training and daily assignments of

customer service agents; responsible for providing feedback of the agents to the agency

and for course corrections

 Liaise with customer service agency project manager, ensuring efficient communication

channels are put in place between Mobile App team and customer agency. 

 Develop policies and procedures. Prepare a playbook that customer service agents follow to

resolve customer inquiries, including workflows and SOPs. Policies and procedures must

balance satisfying customer needs and supporting the goals of the organization. This would

include constant review and revision as customer needs change and the business evolves.

 Ensure that customer service agents are equipped with an up-to-date repository of responses.

 Respond to customer queries, as needed.

 Responsible for configuring and managing HubSpot dashboard, with the goal to fulfill data &

analytics requirements from different stakeholders.

 Lead/Facilitate meetings with different stakeholders at regular intervals to ensure relevant data

is being effectively communicated to the various departments as needed. 

 Serve as point person for product team to provide future enhancements, bug fixes etc /

back communication from stakeholders. Be the voice of the customer advocating for

changes most requested/needed.