SDE III / Tech Lead

Read This Before Anything Else

We have 6 developers who can ship. What we don't have is someone who turns that into a real engineering function: real architecture, real leverage, real AI-driven advantage. If that gap sounds like an opportunity rather than a headache, you're in the right place. If it sounds like a lot of undefined work with no playbook handed to you, this one probably isn't for you. That's completely okay. There are plenty of great roles that fit differently.

About CraftMyPlate

CraftMyPlate is Hyderabad's go-to platform for food experiences for micro-events: house parties, birthdays, office celebrations, festive gatherings, and more. We're building the operating system for how India discovers, customises, and orders food for smaller events. We're backed by established founders and investors, and we're funded and growing fast. The next phase of that growth runs through engineering.

Where We Stand

Some numbers, because they matter more than adjectives. Order volume has grown 50x in two years, and we're compounding at roughly 3x year over year, without giving up equity to fund it. That means the business runs on its own economics. The growth is real demand, not runway bought with dilution, and every efficient architectural decision this role makes directly protects that.

Most people size up an opportunity by asking what's going to change in ten years. The more useful question, and the one this company is built around, is what won't change. People will keep gathering. They'll keep celebrating, hosting, and marking festivals, in 10 years and in 20. That permanence is the bet. You're not building infrastructure for a trend cycle. You're building for a category that outlasts the current AI wave, the next funding round, and probably us too.

The Technical Reality

Here's an honest read of the engineering problem, not a sanitized version of it.

Event-driven commerce doesn't scale like typical e-commerce. Demand isn't smooth, it's spiky: weekends, festival calendars, and event dates create real load concentration, and each order is tied to a hard deadline that can't slip the way a shipped package can. That has direct architectural consequences: systems need to handle bursty, unpredictable traffic without paying for idle capacity the rest of the time, which is exactly why we're serverless-first on AWS rather than running a fixed fleet sized for peak.

Underneath that, every order touches multiple systems that have to stay consistent: kitchen and vendor fulfillment status, inventory across partners, payment gateway settlement, and refunds, often in real time and often across more than one vendor for a single event. Getting that consistency right across SQL and NoSQL stores, without it becoming a source of support tickets and manual reconciliation, is a real architecture problem, not a CRUD problem.

The AI-agent layer is the next lever, and it's a business lever as much as a technical one. Every workflow we can hand to a well-orchestrated agent instead of a new hire is a workflow that scales without adding headcount, which is exactly how a company grows 3x a year without diluting equity to fund the team behind it. That's why agent orchestration across multiple LLMs, using LangGraph, sits in the "go deep" tier of this role rather than being a nice-to-have.

You'll likely find some of this framing right and some of it worth challenging once you're actually in the codebase. That's expected, and honestly preferred over someone who just nods along.

Why This Role Exists

You'll be the most senior technical person in the company, reporting directly to the founder. Not a manager brought in to run standups. An owner. You set the architecture, you write code yourself, and you make the team materially better. You also own where AI and automation take this company next, starting with our first in-house AI agent product (details shared in the interview), and expanding from there into how the company runs, department by department: HR, finance, marketing, design, development, all sitting on an engineering layer that you design.

If you've outgrown a role where you plan but don't build, or where good ideas die in a committee, this is built to be the opposite of that.

What You'll Own

• Architecture, end to end. Scalable, cost-efficient systems from day one, not "fix it later" engineering. You own the decisions and their long-term consequences.
• Hands-on building. You are still writing code and shipping. This isn't a seat where you review other people's work all day. You lead by building.
• The engineering team. Directly manage, mentor, and level up our 6 developers. Build the technical bar, the review culture, and the calibration that lets the team ship independently.
• The AI-agent roadmap. Own the architecture behind our first AI agent product, then the broader strategy for AI agents and automation across every function in the company, with engineering as the layer underneath all of it.
• Team scaling. Build the next layer of leads under you so execution quality scales without you being the bottleneck.
• Technical accountability. When something breaks, you fix it. You don't escalate and wait.

Our Stack, and the Depth We Expect

Not everything on this list needs the same level of mastery. Some of it you need to own at an architectural level. The rest you need to be strong enough to build yourself, direct the team on, or delegate to AI agents with confidence.

Go deep here. This is where the real architecture decisions live, and where the business impact is highest:

• AWS, serverless first. You should be genuinely well versed in AWS application development, not just "have used AWS." You should be able to design and guide serverless architecture (Lambda, API Gateway, DynamoDB, Step Functions, and similar) as our default way of building, because our demand curve is spiky by nature and fixed infrastructure is money left on the table.
• TypeScript, our primary language across backend and frontend.
• Agent orchestration across multiple LLMs, using LangGraph. This is core to our AI roadmap and our path to scaling operations without scaling headcount. You own how it's architected, not just how it's used.

Working proficiency. Build it yourself, direct the team, or hand it to an AI agent and know if the output is right.

This Is You If

• You've built and shipped real production systems yourself, not just reviewed other people's architecture from a distance.
• You go deep wherever the problem is, and you're comfortable owning the exact stack described above, not just "full-stack" in the abstract.
• You've made engineers around you measurably better, whether or not you've held the title for it yet.
• You're already using AI coding tools and agents seriously, like Claude, Cursor, or similar tools, as part of how you build, not as something you tried once. We'll likely explore this together in the interview.
• You have a bias toward leverage over hours. You'd rather automate or systematize a problem than grind through it. But when something's live and needs to be done right, you see it through completely, with no half-finished work.
• You want to build something for years, not land somewhere comfortable. We'll know the difference from how you talk about your last three years.

This Might Not Be the Right Fit If

• You'd prefer a stable, well-defined role with clear boundaries and someone else making the calls. That's a fair thing to want, just not what this is.
• You'd rather receive direction than bring us architecture and AI strategy yourself.
• You haven't yet gotten hands-on with AI coding tools in your daily work.
• You're drawn more to the title than the work behind it.

If none of that sounds like you, we'd love to hear from you.

Requirements

• 5 to 7 years of experience in software engineering, with real ownership of architecture-level decisions, not just feature delivery.
• Prior experience leading or mentoring engineers, formally or informally.
• Tier-1 or Tier-1+ engineering college strongly preferred (IIT, BITS, top NIT tier, or equivalent). We'll consider other institutions only with clearly commendable, verifiable work: real systems you can walk us through in depth, strong open-source contributions, or a track record that speaks for itself. Pedigree is a proxy for speed, not a checkbox. We test for the underlying ability regardless.
• Comfortable in an early-stage environment: undefined problems, few processes, and the expectation that you help define both.

Compensation

Competitive, with equity. We're formalizing a structured ESOP program alongside this hire. Specific numbers are discussed directly in later interview rounds.

If reading this got you a little excited about what you'd build here, we'd genuinely love to talk. If it didn't quite land, no hard feelings. We just want the right fit for both sides.

Role- Sr Senior Engineer 

Location -Hyderabad 

Shift -Night Shift starts from 8:30 PM IST 

About The Role

As a Senior Engineer on the team, you will own systems end to end across a high-volume, event-driven surface. You'll build the APIs and services behind key initiatives including:

- The driver comms platform — the rules engine, cohorting, and scheduling that reach drivers across SMS, push, and email

 - The onboarding funnel and applicant tracking layer, architected to support Veho's move to an in-house system over time

 - Live selling workflows that turn live offer and market-clearing data into well-timed, well-targeted driver outreach

You'll partner closely with Product, Design, Operations, and Data Science to ship tooling that scales with Veho's growth.

Responsibilities Include:

- Design, build, test, and deploy features across the driver-facing apps (driver mobile app, onboarding and registration surfaces), our GraphQL APIs, and the event-driven services behind them

 - Own a problem end to end: write the design doc your team works from, build it, roll it out behind a feature flag, and stay on it after launch until it is stable

 - Own the driver comms platform — the rules engine, cohorting, and scheduling that decide when to reach a driver over SMS, push, or email, and the delivery services behind it

 - Build the onboarding funnel and applicant tracking layer: registration and set-password flows, consent and eligibility gating, and the integrations that track where every applicant sits in the funnel

 - Build live selling workflows that consume live offer data and market-clearing signals to notify the right driver cohorts only when routes are actually claimable

 - Contribute to architectural decisions and technical design for complex, distributed systems, and architect today's comms and onboarding infrastructure so it supports the eventual in-house replacement of our third-party ATS rather than becoming throwaway work

 - Break a project into milestones your product, design, ops, and data partners can plan against

 - Write correctness-first code in an event-driven system where delivery is at-least-once and no driver may be texted twice about the same route — and where a send must never fire when there is no offer to claim

 - Improve reliability and observability in the services you own, with alerts that fire on real problems and stay quiet otherwise, so an on-call engineer is paged for a broken send pipeline and not for noise

 - Propose the engineering work your team should be doing, including the reliability, data-quality, and compliance work nobody is asking for

 - Use AI-native development workflows and tooling (Claude Code, Cursor, Copilot, and similar) as part of how you ship

 - Mentor the engineers around you, keep the team's code review bar high, and write down what you learn

What You Bring:

- 5–7+ years of experience building, testing, and deploying applications in high-traffic production environments

 - Depth in AWS serverless, including Lambda, a managed GraphQL layer such as AppSync, DynamoDB, EventBridge, and SQS

 - Experience with event-driven systems and the idempotency work that comes with at-least-once delivery — especially in a comms context where duplicate or misfired messages reach real people

 - Strong full-stack experience with TypeScript, Node.js, GraphQL, and React

 - Experience with DynamoDB single-table design

 - Experience integrating with third-party platforms and their webhooks, and keeping the data they produce in sync and trustworthy across services

 - At least one project owned through production rollout, including what broke afterward and who fixed it

 - Experience operating a service in production long enough to own its failure modes

 - Judgment about what a design costs in engineering time, dollars, and vendor commitment

 - A self-starter mindset with the ability to move quickly and ship iteratively, including on migrations, compliance obligations, and the manual steps nobody has automated yet

 - Enthusiasm for working closely with product, design, operations, data science, and support partners

-Tech Stack: AWS, TypeScript, Node.js, React, React Native, GraphQL, DynamoDB, serverless event-driven architecture; 

multi-channel comms (SMS, push, email); Firebase Auth; Statsig for experimentation; Redshift/Databricks-backed data pipelines

Preferred:

 - Experience with applicant tracking / recruiting funnels or other funnel-driven onboarding systems, and the drop-off analysis that improves them

 - Experience with experimentation and analytics infrastructure (Statsig, Fivetran, Redshift, Databricks) to measure and tune what you ship

 - Consent modeling and compliance obligations (e.g., driver terms-and-conditions and messaging consent) that span services

Role & Responsibilities

Responsibilities

• Business: Immerse in operations until you think like an insider.

Rapidly acquire domain expertise through direct observation, translate between business and engineering seamlessly, and mentor engineers in your area on immersion. Influence senior stakeholders effectively, manage complex stakeholder landscapes with competing agendas, and build trust rapidly with new stakeholders.

• Delivery: Lead rapid delivery initiatives across teams in your area, coach on prototype-first approaches, and establish trust through consistent fast delivery. Build complete applications rapidly across any technology stack, select the right tools for each problem, and define clear criteria for prototype-to-production transitions.

• Generative AI: Architect RAG systems for complex use cases across teams, implement advanced techniques (hybrid search, reranking, query expansion), mentor engineers on RAG best practices, and establish RAG standards. Lead evaluation strategy across teams, establishing annotation guidelines, training human-calibrated LLM judges, and building evaluation pipelines that connect tracing to datasets to experiments.

• People: Build high-performing teams across your area, navigate complex interpersonal dynamics, foster psychological safety, and create environments where diverse perspectives are valued. Influence through communication at all levels — from frontline to executive. Handle difficult conversations skilfully and train engineers in your area on effective communication.

• AI-Augmented Development: Optimise AI tool usage across teams in your area, train engineers on AI-augmented and agentic engineering workflows, evaluate new AI development tools, and establish practices that balance AI speed with verification rigour.

• Scale: Design complex multi-component systems end-to-end, evaluate architectural options for large initiatives across teams, guide technical decisions for your area, and mentor engineers on architecture. Create debt reduction strategies across teams, influence roadmap decisions to include debt work, and teach engineers when to accept debt for speed versus when to invest in quality.

• Documentation: Define documentation standards across teams in your area, create documentation systems and templates, train engineers on spec-driven development, and ensure documentation quality across projects. Lead pattern generalization initiatives, defining criteria for when to generalize versus keep custom.

• Reliability: Define reliability standards across teams in your area, drive post-incident improvements systematically, design capacity planning processes, andmentor engineers on SRE practices.

Ideal Candidate

• Strong Staff Software Engineer / FDE profile (full-stack + production GenAI, multi-team technical leadership)
• Mandatory (Experience 1) – Must have 7+ years of relevant professional software engineering experience, with demonstrated full-stack delivery across backend and frontend.
• Mandatory (Experience 2) – Must have deep production experience with Python AND JavaScript/TypeScript, working comfortably across the full stack.
• Mandatory (Experience 3) – Must have 2+ years of experience in generative AI applications developement — LLM integrations, vector databases, RAG systems, and evaluation pipelines
• Mandatory (Experience 4) – Must have strong experience with modern frontend frameworks (Next.js / React) and backend API development.
• Mandatory (Experience 5) – Must have extensive experience with cloud platforms (AWS preferred; Azure/GCP valued), including infrastructure-as-code (CloudFormation / Terraform).
• Mandatory (Experience 6) – Must have working knowledge of multiple database paradigms — relational (PostgreSQL), document, and key-value (Redis) — with ability to select the right storage per problem.
• Mandatory (Experience 7) – Must have strong experience with CI/CD pipelines (e.g. GitHub Actions), containerization, and production deployment strategies.
• Mandatory (Experience 8) – Must have demonstrable fluency with AI coding tools (Claude Code, Cursor, GitHub Copilot, or similar) and proven ability to design agentic engineering workflows and train teams on them
• Preferred (Experience) – Advanced RAG techniques — hybrid search, reranking, query expansion — and establishing RAG standards across teams

Key Requirements / Skills

• 6+ years of overall experience in software development with strong expertise in building scalable web applications.
• 2+ years of experience as a Technical Lead, managing development teams and driving project delivery.
• Strong technical decision-making ability, including architecture design, technology selection, and implementation of best practices.
• Front-end expertise: Strong experience in React, JavaScript, TypeScript, and building responsive and user-friendly UI/UX.
• Back-end development: Hands-on experience with Node.js, RESTful APIs, API design, and server-side architecture.
• Gen AI Expertise: Experience in building RAG & LLM Systems, implementing AI/ML models or integrating AI-based solutions to solve business problems.
• Cloud & DevOps exposure: Experience with AWS/Azure, understanding of CI/CD pipelines, and cloud-based deployments.
• Code quality & best practices: Experience in code reviews, Git version control, and ensuring maintainable and secure code.
• Team leadership: Ability to mentor developers, guide technical discussions, and collaborate across teams.
• Strong communication skills to effectively interact with technical and non-technical stakeholders.
• Experience working in high-compliance environments such as healthcare systems is a plus.

Education Qualifications:

• B.Tech/M.Tech in CSE/IT/AI/ML from a good university

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world. 

This role is part of Cognizant IOA (Intuitive Operations and Automation) — and more specifically, a product team with its own origin story. We started as Matterway, a German startup building automation software from scratch. We were acquired by Cognizant, but we kept our team, our culture, our pace, and our way of working. We move like a startup, think like a startup, and now do it with the backing of a global company. 

We combine human expertise with intelligent automation, ML operations, and digital experience solutions to help technology and digital-native companies build smarter, more adaptive operating models. 

What's the opportunity? 

We are looking for Senior Product Engineers to join our team. We're a tight crew of 5 senior engineers, from different corners of the world. We're hiring 3 more people, and those people will shape what this team becomes. 

We're building a platform to support the agentification of our operations. You'll work across a suite of products including a cloud platform for process optimization, desktop application, browser extension, and specialized AI agents. 

This is genuinely frontier work: we don't follow AI trends, we implement them. New model drops on a Monday; we've prototyped with it by Wednesday. 

We believe this is the most exciting time to join. Be part of the founding R&D talent in this area and help set the technical bar for everything that comes next. 

What will you be doing? 

Your day-to-day responsibilities: 

• Design and evolve the core architecture of our platform 
• Set technical standards and take ownership of complex projects end-to-end 
• Work on a well-architected, fast-evolving TypeScript codebase using technologies such as React, Node.js, Electron, and GraphQL 
• Collaborate with product managers, designers, and engineers to solve challenging technical and business problems, with real autonomy 
• Participate in the full development lifecycle: scoping, design, estimation, coding, testing, debugging, code reviews, maintenance, and support 
• Evaluate and implement proofs of concept using the latest AI tools and models 

You will know you're successful if: 

• You develop projects independently until they deliver their intended business value 
• You keep top-notch software quality standards about design, implementation, and documentation 
• You're the person who brings something new to the team's radar, a model, a technique, a tool, before anyone else has heard of it 

What makes you a great fit 

Must-haves: 

• Excellent English (C1+) with exceptional written and verbal communication 
• Strong proficiency with TypeScript across frontend and backend, including building and maintaining Node.js-based services 
• Experience in frontend development using modern frameworks such as Vue.js or React 
• Knowledge of any E2E testing framework such as Playwright, Puppeteer, Selenium, Cypress 
• Ability to work independently and take ownership of deliverables 
• Strong technical fundamentals, genuine intellectual curiosity, and a drive to keep getting better 
• You follow AI closely, not just as a user but as someone who reads the papers, watches the releases, and has opinions. You're excited about where this is going and want to be building at the edge of it 

Nice-to-haves: 

• Familiarity with AI-coding tooling (Claude Code, Cursor, OpenCode, etc.) 
• Experience with cloud infrastructure (AWS, Azure or GCP) and infra-as-code deployment 
• Having built or maintained CI/CD pipelines or workflows, especially GitHub actions 

Why join us? 

• Be at the cutting edge of AI agents and applying LLMs to real-world use cases, not in theory but in production 
• Work on hard problems with high agency: your ideas get heard; your decisions get shipped 
• Join a small but growing internationally distributed team. 
• giving you real influence over how it evolves 
• The resources of a global company with the speed and culture of a startup 
• Remote-first set-up, with the option to work from one of our 13 locations in India: Chennai, Bangalore, Hyderabad, Pune, Mumbai, Gurgaon, Noida, Kolkata, Kochi, Coimbatore, Bhubaneswar, Mangalore, and Indore 
• Flexible working hours 
• Collaborative, pragmatic engineering culture focused on outcomes 
• Fast-growing team within Cognizant, with access to global resources and real career opportunities 

Responsibilities Include:

● Architecting, building, testing, and deploying applications that support our transportation network

● Modifying designs and specifications of complex applications

● Collaborating and adding value through participation in peer code reviews, providing comments and suggestions

● Leverage AWS and other cloud technologies to design and implement systems in a serverless and event-driven environment

● Working with technical and non-technical end-users, other engineers, and product managers in a cross-functional, quick-moving, and collaborative environment

● Analyzing code, requirements, system risks, and software reliability and providing recommendations on how to leverage our technology more efficiently

● Working with Product and Design to confirm requirements, prioritization, and development of new features

● Design and implement LLM-powered features to solve complex logistics challenges, automate manual operational workflows, and unlock new efficiencies for our network.

● Champion AI-assisted engineering practices by integrating machine learning and intelligent automation into our CI/CD pipelines to predict deployment risks and accelerate delivery cycles.

What You Bring:

● Ability to adapt to changing requirements and work in a fast-paced environment.

● Ability to work effectively in a cross-functional team environment.

● 7+ years of experience building, testing and deploying applications in high-traffic production environments

● 7+ years of experience developing software with Javascript, Node.js and React

● Enjoys taking initiative, is a self-starter, willing to move fast and ship quick, and is excited about collaborating on big challenges

Preferred Qualifications:

● Experience in transportation, logistics or network orchestration systems is highly desirable

● Experience working in a remote first environment.

● Proficiency with AWS, GCP, or similar cloud platforms.

● Strong skills in React and Node.js for end-to-end development. 

Role Description

Software Engineer is a full-time role based in Hyderabad with Onsite work arrangement. This role involves designing, developing, and maintaining back-end services and APIs, ensuring high performance, scalability, and security across platforms. The engineer will participate in architecture discussions, code reviews, and technical decision-making, collaborating closely with product owners, QA, and cross-functional teams. Daily responsibilities include writing clean, maintainable code, troubleshooting complex issues, improving system performance, and contributing to best practices, documentation, and engineering standards. The role also includes mentoring less experienced engineers and supporting continuous improvement in development processes and tooling.

Key Requirements/Skills

4-7 years of overall experience in software development with strong expertise in building scalable web & mobile applications.

• Strong technical decision-making ability, including architecture design, technology selection and implementation of best practices.
• Front-end expertise: Strong experience in React, JavaScript, TypeScript, NextJS and building responsive and user-friendly UI/UX.
• Back-end development: Hands-on experience with Node.js, Express JS, Nest JS, RESTful APIs, API design, and server-side architecture.
• Databases : Good Hands on Exprience in both SQL(PostgreSQL Preferred) & No SQL Databases
• Gen AI Expertise: Experience in building RAG & LLM Systems, implementing AI/ML models and integrating AI-based solutions to solve business problems. Expereince with Langchain, langgraph and Vector DBs, Voice AI(STT, TTS) Models and experience in using Open AI Tools (Calude, Cursor, etc.)
• Cloud & DevOps exposure: Experience with AWS/Azure, understanding of CI/CD pipelines, and cloud-based deployments.
• Code quality & best practices: Experience in code reviews, Git version control, and ensuring maintainable and secure code.
• Team leadership: Ability to mentor developers, guide technical discussions, and collaborate across teams.
• Strong communication skills to effectively interact with technical and non-technical stakeholders.
• Experience working in high-compliance environments such as healthcare systems is a plus.
• Certifications in AWS & Other skills and technologies will be an added advantage.

Educational Qualification

• B.Tech / M.Tech in CSE/IT/AI&ML only from a recognized university/college. 

Procedure is hiring for WorkHero.

WorkHero is building the AI-powered back office for the skilled trades, starting with the $50B+ HVAC industry. Small contractors are great at their trade but lose 20+ hours a week to invoicing, permits, scheduling, and paperwork. WorkHero combines expert office managers with automation and AI tooling, enabling a small team to take real ownership of that back-office work

We’re hiring a senior engineer to own our real-time voice stack end to end—AI agents operating on live phone calls—and the data platform that turns those calls into insight: call → transcript → events → warehouse → dashboards. You’ll own meaningful systems end to end alongside a small, senior team with deep experience in AI, product, and the trades.

What you’ll build

• New product screens and flows (jobs, customers, invoices, scheduling) in React and React Native, especially AI chat UI (chat & tool result rendering, streaming responses, human review and feedback loops)
• AI workflows in production: tool-using agents, RAG/search, classification/extraction, and human-in-the-loop flows
• Automations: Contribute new features and improvements to our AI-powered business automation platform

In addition, you’ll own our first investments into a realtime voice stack and the call-data platform behind it. For example:

• Realtime voice agents on live phone calls: telephony/WebRTC integration, streaming speech-to-text and text-to-speech, turn-taking, interruption handling, and latency optimization
• Voice pipeline reliability: backpressure, failover, graceful degradation, and monitoring for live calls
• Call-data pipeline: transcripts, events, and structured extraction flowing from every call into the warehouse
• Analytics & dashboards: data modeling and conversation-intelligence features on top of call data
• Evals & monitoring for voice agents: quality metrics, drift detection, and cost/latency tracking
• Cloud infrastructure: scaling our platform with infrastructure as code, queues and orchestration, and CI/CD

Responsibilities

• Analyze requirements and propose innovative AI-native solutions to technical problems
• Write clean scalable code
• Own the voice and data stack end-to-end: design, build, test, deploy, and operate
• Optimize the performance, latency, and cost of our real-time AI systems
• Respond to critical system issues and ensure continuous system reliability
• Mentor team members and collaborate across teams, especially with product and subject matter experts
• Work to understand the needs of our users and think creatively about how to solve design challenges in your work
• This is a Remote role. We expect a minimum 4 hours overlap with the WorkHero team (11 AM - 3 PM ET).

Qualifications

• Senior-level backend experience (typically 5+ years) shipping production systems that you've owned
• Hands-on experience with realtime voice or streaming systems: telephony (SIP/Twilio), WebRTC, streaming STT/TTS, or frameworks like LiveKit or Pipecat — or comparable experience with demanding realtime/streaming infrastructure
• Data engineering fundamentals: event pipelines, data modeling, warehousing, and analytics on production data
• Strong proficiency in a typed backend language (TypeScript preferred; comparable experience welcome)
• Hands-on experience with LLM-powered features (usage, prompting, optimization, etc) and AI architectures
• The ability to work with infrastructure as code (terraform), cloud, and CI/CD systems at scale. We're a small team, so we own the whole stack!
• Excitement to leverage AI coding tools to their maximum benefit. We love Claude Code and Cursor and are constantly looking for better ways to leverage our time to build fast and build for scale.

Nice to have

• experience with voice-AI platforms (Vapi, Retell, Bland, Deepgram, LiveKit) or conversation-intelligence products (e.g. Gong-style analytics)
• experience scaling cloud infrastructure, especially AWS, and how to get the most out of key AWS services
• experience with workflow automation tools like n8n or Lindy
• experience with React for building internal dashboards
• experience with HVAC or back-office business workflows

WorkHero is committed to building a diverse team. We encourage candidates from all backgrounds to apply.

Senior Backend Engineer

Node.js, System Design & Production Platforms

📍 Mumbai (On-site) | Full-time | 5+ years

About the Role:

Unico Connect is an AI-first technology partner that builds custom mobile, web, and AI products for clients across multiple geographies.

We are hiring a Senior Backend Engineer to own the backend architecture of a complex production AI platform on a dedicated client engagement: API design and data modelling, multi-tenancy, orchestration of long-running agent workloads, and the services that manage user projects and generated output.

We are open to full stack engineers whose primary strength and interest is backend. If you have shipped full stack work but the backend is where you do your deepest engineering, you are a fit for this role.

The mandatory requirement for this role is hands-on production experience as a senior backend engineer building complex, scalable systems in Node.js, with end-to-end ownership of architecture, data, and operations on at least one live platform.

The role is hands-on and architectural.

Expect to design system architecture, lead a small group of backend engineers, build the hardest parts yourself, set engineering standards, and partner closely with frontend, AI, and DevOps engineers.

A typical week includes an architecture decision on a new service, hands-on implementation of a critical path, a code review with mid-level engineers, and a working session with the AI engineer on an integration contract.

Responsibilities:

System Architecture

Own the backend architecture across engagements.

Make and document decisions on service boundaries, data models, API contracts, deployment topology, and trade-offs.

Hands-on Backend Delivery

Lead by example on complex modules, performance-critical paths, and high-risk areas using Node.js (Express, NestJS, Fastify) with TypeScript.

Pick up Python (FastAPI) where engagements require it.

Database Design and Performance

Drive PostgreSQL schema design, indexing, query optimisation, migrations, and capacity planning.

Set the data-modelling standard across the pod.

Caching, Queues, and Workflows

Design caching (Redis), event-driven patterns (Kafka, RabbitMQ, SQS, NATS), and long-running workflow orchestration (Temporal, BullMQ, Celery, or equivalent).

Handle retries, idempotency, and failure recovery.

Multi-Tenancy and Platform Patterns

Design and implement multi-tenant data isolation, RBAC, audit logging, and resource quotas appropriate to enterprise-grade products.

API and Integration Design

Set the standard for REST, GraphQL, and gRPC contracts.

Drive versioning, authentication (OAuth, JWT, SSO), security by default, and developer ergonomics.

Observability and Operations

Instrument services with OpenTelemetry, Prometheus, and Grafana.

Define SLOs, lead incident response, and write postmortems.

Code Quality and Mentorship

Run code reviews, define conventions, mentor mid-level engineers, and raise the engineering bar.

AI-Assisted Engineering Discipline

Use Claude, Cursor, and similar tools day to day.

Set the team standard for prompts, patterns, AI-assisted review, and validation of AI-generated backend code.

Client Engagement

Represent Unico Connect in technical conversations with customers.

Defend architectural decisions, communicate trade-offs, and manage scope.

Requirements:

Hands-on Production Experience as a Senior or Lead Backend Engineer in Node.js (Mandatory)

Must have personally built and shipped complex production systems in Node.js, owning architecture, data, and operations on at least one live engagement.

Full stack engineers whose deepest work is on the backend qualify.

POCs and internal tools alone do not qualify.

5+ Years of Professional Backend Engineering Experience

With at least 1 to 2 years in a senior or lead role with direct responsibility for technical decisions and team output.

Deep Node.js and TypeScript Proficiency

Strong with Express, NestJS, or Fastify.

Comfort with async patterns, streams, worker threads, and performance profiling.

Python as a Strong Plus

Hands-on production experience with FastAPI, Django, or Flask is a meaningful advantage.

Willingness and demonstrated ability to pick up Python as engagements demand is required.

PostgreSQL Depth

Schema design, normalisation, indexing, query performance, migrations, and at least one production system where you owned the data model end to end.

Caching and Event-Driven Architecture

Hands-on with Redis (or equivalent) and message queues or event-driven patterns (RabbitMQ, SQS, Kafka, NATS).

AWS Depth

Hands-on production experience with EC2, S3, RDS, IAM, VPC, ECR, and at least one of EKS, ECS, or Lambda.

Comfort owning deployment, monitoring, and cost.

System Design and End-to-End Ownership

Able to take an ambiguous problem, break it into components, evaluate alternatives, produce an architecture that holds up under review and load, plan execution, and ship with limited supervision.

AI-Assisted Engineering Experience

Daily use of Claude, Cursor, Copilot, or equivalent.

Strong discipline for reviewing and validating AI-generated backend code.

Excellent Written and Spoken English

Experience working directly with international clients.

Confident defending architectural choices in writing and in review.

Nice to Have:

• Workflow orchestration (Temporal, Airflow)
• GraphQL (Apollo, gRPC)
• Sandboxed execution environments
• Multi-tenant SaaS experience
• OpenTelemetry instrumentation
• Prior agency or consulting experience

Full-Stack Software Engineer | Remote

We're hiring a product-focused Full-Stack Engineer to join a small, fast-moving tech team. This is a hands-on role you'll build complete features across frontend, backend, APIs, databases, deployment, and increasingly, AI-assisted workflows.

What You'll Do:

• Build and ship full-stack features using modern JS/TypeScript, plus Java or Node.js on the backend
• Work across frontend, backend, APIs, databases, integrations, and deployment
• Apply secure engineering practices (auth, input validation, secrets, dependencies)
• Use AI tools for coding, debugging, testing, and code review
• Explore AI agents, tool calling, and MCP-based integrations

What We Need:

• 3+ years of professional software engineering experience
• Strong JS/TypeScript skills; experience with Angular or React
• Backend experience with Java, Node.js, or similar
• Comfortable with REST APIs, databases, Git, cloud environments
• Awareness of OWASP principles and application security
• Interest/experience in AI dev tools, Docker, CI/CD