
We are looking for a Performance Marketing Manager who can take Wiser AI's growth & branding to the next level. The marketer will collaborate closely with the management, sales, customer success, and our marketing teams to drive inbound, GTM, and outbound initiatives.
Wiser is one of the leading AI powered recommendations engine for Shopify empowering brands like Disney, Star Wars, Kappa, and 30000 more such brands.
Roles & Responsibilities:
- Setup the positioning and product branding that differentiates our platform in the market
- Create materials (sales enablement tools, presentations, case studies, product content, industry-specific collaterals, etc.) for the defined segmentation.
- Own an audience segment and understand the market trends to inform product or market decisions.
- Own GTM activities particularly around product releases and launches.
- Collaborate with Sales, Marketing, and Product Management teams to drive a consistent and compelling product messaging to effectively promote and facilitate the sale of our products
- Work on overall growth for the app by various strategic activities for Wiser App.

About Wiser AI
About
Wiser is one of the leading Personalized Recommendation web app, created by Expert Village Media Technologies. Wiser is empowering more than 30k brands worldwide including some well known brands like Kappa, Star Wars, Disney, Perfumania and more.
Connect with the team
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Team -Support Operations — Technical Solutions
Level
IC2 (1–3 years of relevant experience)
Location
India (Remote) — IST time zone, with overlap with US East/Central teams
Reports To Tech Manager
Employment Type Full-time
ABOUT DELTEK
Deltek is the leading global provider of software and solutions for project-based businesses, serving government contractors, professional services firms, and architecture & engineering companies. Our products help customers manage the full project lifecycle — from winning work and planning resources to executing delivery and getting paid.
The Support Operations Technical Solutions team sits inside Deltek's Customer Success organization. We build and maintain the internal tooling, integrations, and AI-powered workflows that enable Deltek's support and customer success teams to operate at scale — think intelligent case routing, knowledge-base agents, data pipelines between Salesforce, Gainsight, and Oracle Service Cloud, and automation that removes manual work from high-volume support processes.
THE ROLE
We are looking for a System Engineer (IC2) to join our Technical Solutions team based in India. This is a hands-on engineering role, you will build, integrate, and support the systems that power our customer-facing and internal support operations.
In your first year, you can expect to:
- Build and maintain integrations between support platforms (Oracle Service Cloud, Salesforce, Gainsight) using PHP, JavaScript, and Workato
- Contribute to AI-assisted workflow automation — including LLM-based tools and intelligent routing solutions already in production
- Write and optimize SQL queries against our operational data stores to power dashboards, reports, and automated triggers
- Troubleshoot issues across the full stack: front-end, API layer, back-end logic, and database and document root cause findings
- Work in a sprint-based environment alongside engineers, CS operations leads, and product stakeholders across the US and India
This role is well-suited for someone who is early in their career but already has real project or production experience. You will work with guidance from senior engineers while taking genuine ownership of defined workstreams. The expectation is not that you know everything on day one — it is that you are technically curious, structured in your thinking, and driven to ship things that work.
WHAT WE'RE LOOKING FOR
Must-Have Technical Skills
- PHP and JavaScript: Hands-on experience building or maintaining web applications, APIs, or internal tools. You have written code that went somewhere beyond your laptop.
- REST/SOAP APIs and Web Services: You understand how system-to-system data flows work and have built or consumed integrations in a real context.
- Relational databases and SQL: You can write optimized queries, understand joins and indexes, and are comfortable reading a schema you didn't design.
- Full-stack troubleshooting: When something breaks, you know how to methodically trace the issue across front-end, back-end, and database layers — not just escalate it.
- Documentation: You can translate what you built into clear written artifacts — requirements, workflow diagrams, solution designs — that a non-engineer can follow.
- Agile/sprint delivery: You have worked in a structured sprint environment and are comfortable with ceremonies, tickets, and incremental delivery.
Must-Have Soft Skills
- Root-cause orientation: You don't patch symptoms and move on. You want to understand why something broke before deciding how to fix it.
- Self-driven with good judgment: You can manage your own time on a defined problem, identify when you're stuck and need input, and flag risks before they become blockers.
- Clear communicator across audiences: You can explain a technical problem to a non-technical stakeholder and a design decision to a senior engineer — in writing and in a call.
- Collaborative: You work well with people you've never met in person, across time zones, and with stakeholders who don't share your technical background.
Nice-to-Have Skills
The following are not required for the role, but candidates with depth in any of these areas will stand out. Listed in rough order of relevance to this team's current work:
Oracle Service Cloud
Workato / iPaaS
Salesforce
Gainsight
AI / LLM integration
Snowflake
Microsoft Power BI
Microsoft Power Apps
Cloud-native development
Experience with AI tools (GitHub Copilot, LLM APIs, automation agents) used in an operational or product context — not just personal experimentation — is a genuine plus for this team.
RESPONSIBILITIES
At the IC2 level, you will primarily execute within defined frameworks and grow your independent scope over time. The following reflects what you will own and contribute to:
Build & Integrate
- Build and maintain AI-enabled workflows, platform integrations, and internal tools using PHP, JavaScript, Workato, and Web Services
- Develop prototypes and proofs of concept; contribute to production deployments under senior guidance
- Implement and test integrations between Deltek's support platforms and internal data systems
Analyse & Solve
- Break down defined problems into actionable tasks; identify risks, dependencies, and edge cases before they surface in production
- Troubleshoot complex issues across the full stack and document root cause findings clearly
- Investigate stakeholder-reported issues to identify whether the problem is technical, process-related, or both
Operate & Improve
- Follow established governance, architecture, and deployment processes; raise improvement suggestions through proper channels
- Write and maintain documentation for systems, workflows, business rules, and solution designs
- Participate actively in sprint ceremonies; manage your own tasks and flag blockers early
- Demonstrate continuous learning in AI, automation, and integration technologies — this space moves fast and curiosity is part of the job
QUALIFICATIONS
- Education: Bachelor's degree in Computer Science, Information Technology, Engineering, or a related technical discipline. Equivalent practical experience considered.
- Experience: 1–3 years of hands-on experience in software engineering, systems integration, or a closely related field. Internship and co-op experience counts if it involved real production systems.
- Coding: Demonstrable PHP and/or JavaScript experience — a portfolio, GitHub profile, or code sample you can speak to will strengthen your application.
- Collaboration model: Comfortable working remotely with distributed teams. The role requires regular overlap with US East/Central time zones (approximately 6:30 PM – 10:30 PM IST for at least part of the week).
- Language: Strong written and spoken English is essential — much of the collaboration with stakeholders and senior engineers happens asynchronously in writing.
WHAT TO EXPECT WORKING HERE
- A small, technically-focused team where your work is visible and your contributions are directly tied to outcomes customers feel
- Exposure to production AI/LLM systems, not just theoretical discussions about AI
- A culture that values root-cause thinking and good documentation over heroics and quick fixes
- Growth path: engineers who demonstrate technical depth and ownership at IC2 have a clear track toward IC3 (mid-level) scope within 18–24 months
- Regular 1:1s and structured feedback — this team invests in making you better, not just keeping you busy
Responsibilities
- Implement various development, testing, automation tools, and IT infrastructure
- Design, build and automate the AWS infrastructure (VPC, EC2, Networking, EMR, RDS, S3, ALB, Cloud Front, etc.) using Terraform
- Manage end-to-end production workloads hosted on Docker and AWS
- Automate CI pipeline using Groovy DSL
- Deploy and configure Kubernetes clusters (EKS)
- Design and build a CI/CD Pipeline to deploy applications using Jenkins and Docker
Eligibility
- At least 8 years of proven experience in AWS-based DevOps/cloud engineering and implementations
- Expertise in all common AWS Cloud services like EC2, EKS, S3, VPC, Lambda, API Gateway, ALB, Redis, etc.
- Experience in deploying and managing production environments in Amazon AWS
- Strong experience in continuous integration and continuous deployment
- Knowledge of application build, deployment, and configuration using one of the tools: Jenkins
Telesales Representative Responsibilities:
- Initiating sales with potential customers over the phone.
- Asking questions to engage customers and keep the conversation going.
- Listening to the customers' needs to generate repeat sales.
- Gathering and documenting customer information, payment methods, purchases, and reactions to products.
- Keeping up to date on all products and informing customers of new products.
- Answering customers' questions on the products.
- Meeting sales quotas.
• Should have hands-on experience in Java + Spring boot and REST/JSON API
• Should have hands-on experience in Java + Angular and REST/JSON API Spring ORM(Spring Data JPA or Hibernate)
• Basic HTML,CSS,Bootstrap
• Basic JavaScript, JQuery or UI frameworks.
• Knowledge of SQL will be an advantage.
• Ability to quickly diagnose the problem areas and come up with solutions and/or workarounds.
• Understanding of source code management and necessary technical documentation.
• Having hands-on experience and knowledge of Rest APIs and JSON.
• Should have been part of the development of production-grade applications on java Spring + REST/JSON + HTML + Javascript.
• Should have been part of development of production-grade application on Java + Angular + REST/JSON + HTML + Javascript.
• Good Communication skills, as require direct client interaction.
- FULL-STACK PHP/MySQL development in CODEIGNITOR FRAMEWORK (LARAVEL, ZEND, CAKE, SYMPHONY frameworks acceptable) using AGILE METHODOLOGY
- Cross-functioning with our product development team wherein you’ll tackle complex tasks and transform them into intuitive, accessible and easy-to-use UIs and API interfaces
- Follow the coding guideline standards to ensure a bug free code as per industry norms
- Complete unit testing of the code before sending it for review
- Participate in the complete agile software delivery cycle, including development, testing, troubleshooting etc.
- Participate in process improvement program to improve the overall quality of the delivery process.
- This role offers good exposure in E-COMMERCE SEGMENT with HIGHLY SCALABLE design solutions
- Min of 3 years of relevant experience in PHP/MySQL using CODEIGNITOR framework development is a must (exposure to LARAVEL, ZEND, CAKE, SYMPHONY framework is acceptable)
KEY TECHNICAL SKILLS:
- Proven knowledge of PHP/MySQL stack using CODEIGNITOR (preferable) framework for FULL-STACK development
- Responsive Front End Designs with adaptability to various screen sizes
- Scalable Back-End design architecture with DBMS and Caching
- Familiarity with REST web services and RESTful APIs. Knowledge of SOAP would be an added advantage
- UI design principles, patterns, and best practices, preferably MVC, MVVM, MVP
- Good knowledge of MySQL, JS/JQuery for database management
- Proficiency in code versioning tools/Source Code Repositories like GIT, SVN
- Experience with offline storage, threading (AJAX), and performance tuning
- Agile/Scrum methodology using JIRA or any agile tool
- Knowledge of the open-source PHP ecosystem, OOPs and the libraries
- A knack for benchmarking and optimization
- Familiarity with continuous integration
DESIRED INTERPERSONAL SKILLS:
- Self-learner with passion for learning new technologies along with a creative problem-solving approach
- Strong communication skills (verbal & written)
- Should be adaptable to new ideas and have an out of box thinking approach
- Effective interpersonal communication skills in a highly collaborative team environment
QUALIFICATIONS:
- 2-5 years of relevant experience
- B.E/ B. Tech/ M. Tech in Computer Science/ Electronics Communication/ IT engineering
- M.Sc. (Computer Science or IT)/ MCA from a reputable institute
- Good communication in written and spoken English
2) Identifying potential business source/partners for the growth of the firm
3) Handling Initial client interaction/Understanding clients requirement
4) Lead Generation
- Looking for candidates from cable or wire marketing back ground is preferable.
- Communicate with Customer’s decision making authorities and fix appointments for sales team from data base or from other sources.
- Proactive marketing, Customer Service & Sale's support
- Sending offers/quotations/proforma invoices to the customers
- Follow-up with the customers for orders/seeking feedback on the offers quoted
- Sending dispatch details to the customers after goods are dispatched
- Arranging samples of the products to the customer as per their request
- Maintaining and updating database regularly of all the customers, samples sent, offers made
- Finding out new potential customers for products and doing sales promotional activities such as sending brochures/product flyers through couriers and emails.
- Need to have good browsing skills and hands on MS office skills
- Solving customer queries
- Other duties assigned








