Research Associate

Position Responsibilities :

Job Description

We are seeking a highly motivated c to join our Infrastructure team. This is a hands-on role for someone who enjoys day-to-day infrastructure operations (servers, storage, tickets) and is passionate about transforming manual processes into intelligent, automated workflows using GenAI and modern automation platforms.

The ideal candidate has a strong engineering and scripting background, thrives in collaborative environments, and is excited to work closely with infrastructure engineers and team leads to understand how work gets done today—and then automate it.

This role blends traditional infrastructure operations with next‑generation automation, making it ideal for someone who wants to shape the future of infrastructure operations using platforms such as Power Platform, Tines, and GenAI tools (e.g., Claude).

Key Responsibilities

Infrastructure Operations (Core)

• Perform day-to-day infrastructure operations, including:
• Server provisioning and builds (Windows/Linux)
• Storage administration and lifecycle tasks
• Incident, request, and problem tickets via ITSM platforms
• Support operational hygiene such as patching, compliance checks, renewals, and standard infra maintenance
• Participate in on-call rotations and operational escalations as required

Automation & GenAI Enablement (Primary Focus)

• Identify repetitive, manual, or error-prone infrastructure processes and automate them end-to-end
• Work directly with infrastructure engineers, SMEs, and team leads to:
• Understand current-state processes
• Map workflows and decision points
• Translate them into automated and AI-assisted solutions
• Design and build automation using:
• Microsoft Power Platform (Power Automate, Logic Apps, Copilot Studio)
• Tines for event-driven and security/infrastructure workflows
• GenAI tools (e.g., Claude, Copilot) for decision support, ticket enrichment, summarization, and remediation logic
• Integrate automation with infrastructure and ITSM tools (ServiceNow, scripting engines, APIs, schedulers)

Engineering & Scripting

• Develop and maintain scripts and automation using:
• PowerShell (primary)
• Python, Bash, or similar languages (as applicable)
• Build reusable automation components, libraries, and templates
• Implement guardrails, logging, error handling, and rollback mechanisms
• Create documentation, runbooks, and knowledge articles for automated workflows

Collaboration & Continuous Improvement

• Partner with cross-functional teams (server, storage, network, security, endpoint) to standardize and automate shared workflows
• Continuously look for opportunities to apply AI for:
• Ticket triage and enrichment
• Root cause analysis
• Compliance drift detection
• Infrastructure lifecycle insights
• Track and communicate automation outcomes (time saved, risk reduced, ticket volume decreased)

Required Qualifications

• 5+ years of experience in infrastructure operations (servers, storage, virtualization, or cloud)
• Strong scripting and automation skills (PowerShell required; Python preferred)
• Hands-on experience with infrastructure workflows such as provisioning, patching, compliance, and lifecycle management
• Demonstrated ability to analyze processes and convert them into automated solutions
• Experience working directly with engineers and technical stakeholders to improve operational processes
• Comfort using APIs, webhooks, and integrating multiple systems

Preferred Qualifications

• Experience with Power Platform, Logic Apps, or similar low-code automation tools
• Experience with Tines or comparable orchestration platforms
• Hands-on exposure to GenAI tools (Claude, Copilot, or equivalent) for operational automation or engineering productivity
• Familiarity with ITSM tools (ServiceNow preferred)
• Experience in hybrid environments (on‑prem + cloud)
• Strong documentation and communication skills

What Success Looks Like

• Manual infrastructure tasks are replaced with reliable, observable automation
• Engineers spend less time on repetitive work and more time on high-value engineering
• Incidents and tickets are enriched, routed, or resolved faster through AI-assisted workflows
• Infrastructure processes are consistent, scalable, and easier to operate

Key Responsibilities:

● Develop and maintain web applications using Django and Flask frameworks.

● Design and implement RESTful APIs using Django Rest Framework (DRF).

● Deploy, manage, and optimize applications on AWS services, including EC2, S3, RDS, Lambda, and CloudFormation.

● Build and integrate APIs for AI/ML models into existing systems.

● Create scalable machine learning models using frameworks like PyTorch, TensorFlow, and scikit-learn.

● Implement transformer architectures (e.g., BERT, GPT) for NLP and other advanced AI use cases.

● Optimize machine learning models through advanced techniques such as hyperparameter tuning, pruning, and quantization.

● Deploy and manage machine learning models in production environments using tools like TensorFlow Serving, TorchServe, and AWS SageMaker.

● Ensure the scalability, performance, and reliability of applications and deployed models.

● Collaborate with cross-functional teams to analyze requirements and deliver effective technical solutions.

● Write clean, maintainable, and efficient code following best practices. ● Conduct code reviews and provide constructive feedback to peers.

● Stay up-to-date with the latest industry trends and technologies, particularly in AI/ML. 

Required Skills and Qualifications:

● Bachelor’s degree in Computer Science, Engineering, or a related field.

● 2+ years of professional experience as a Python Developer.

● Proficient in Python with a strong understanding of its ecosystem.

● Extensive experience with Django and Flask frameworks.

● Hands-on experience with AWS services for application deployment and management.

● Strong knowledge of Django Rest Framework (DRF) for building APIs. ● Expertise in machine learning frameworks such as PyTorch, TensorFlow, and scikit-learn.

● Experience with transformer architectures for NLP and advanced AI solutions.

● Solid understanding of SQL and NoSQL databases (e.g., PostgreSQL, MongoDB).

● Familiarity with MLOps practices for managing the machine learning lifecycle.

● Basic knowledge of front-end technologies (e.g., JavaScript, HTML, CSS) is a plus.

● Excellent problem-solving skills and the ability to work independently and as part of a team.

Job Title: Junior WordPress Developer

Location: Indore (Work From Office)

Experience: Fresher – 1 Year

Job Responsibilities:

• Develop and maintain WordPress websites.
• Customize themes and plugins as per project requirements.
• Create responsive and user-friendly web pages.
• Troubleshoot and resolve website issues.
• Optimize website performance and loading speed.

Required Skills:

• Basic knowledge of WordPress CMS.
• Understanding of HTML, CSS, JavaScript, and PHP.
• Familiarity with WordPress themes and plugins.
• Knowledge of responsive web design.

Strong Senior Implementation Engineer (Post-Sales SaaS / Enterprise Onboarding) Profiles

Mandatory (Experience 1): Must have recent 4+ years of experience in technical implementation, solutions engineering, or customer-facing engineering roles within B2B SaaS, preferably for global / US clients.

Mandatory (Experience 2): Must have experience owning end-to-end customer onboarding and technical implementation for complex or enterprise accounts from kickoff to go-live, including customer requirement gathering, configuration, data setup, integrations, validation, and post go-live support.

Mandatory (Experience 3): Must have strong Python scripting skills, with hands-on experience writing scripts for data migration, ETL workflows, automation, and data transformation (CSV, JSON, spreadsheets, APIs).

Mandatory (Experience 4): Must have experience working with APIs, webhooks, REST integrations, reading/debugging JSON payloads, handling authentication flows, and troubleshooting integration issues.

Mandatory (Experience 5): Must have hands-on exposure to data modeling, SQL queries (PostgreSQL preferred), data validation, reconciliation, and quality checks to ensure accuracy during migrations and billing-related workflows.

Mandatory (Experience 6): Must have experience collaborating cross-functionally with product, engineering, and sales teams to ensure timely resolution of implementation blockers and seamless client onboarding.

Mandatory (Early Career) : Candidate must have either a B.Tech in Computer Science (CS) or at least 1+ year of early career experience as a Software Engineer / Developer before transitioning into implementation roles.

Mandatory (Company Type): B2B SaaS or Services company selling to North America / global markets, in a customer-facing implementation or onboarding

Vue.JS Developer

1.   Should have worked in Agile methodology

2.   Should have at least 5+ years of experience

3.   Should have expertise in creating reusable components and coupling including routings

4.   Should have good knowledge of data visualization in Reports/Charts

Full Stack Engineer

About ZenTrades:

ZenTrades is a rapidly growing product startup that has established a strong foundation in the realm of SaaS (Software as a Service) business solutions, particularly in the Field Service Management software domain. Our vision is to revolutionize the trade services industry by seamlessly integrating technology, streamlining operations, enhancing customer experiences, and driving growth.

Position Overview :

We are actively seeking a seasoned Full Stack Developer proficient in React and Node to contribute to our cutting-edge projects. As a key member of our development team, you will be instrumental in shaping the user experience and functionality of our web applications. If you are a creative thinker with a strong technical foundation and a passion for crafting exceptional user interfaces, we want to hear from you.

Key Responsibilities:

Architect and Develop: Lead the design and development of robust and scalable user interfaces using React frameworks, ensuring the seamless integration of frontend components.

Code Excellence: Exhibit mastery in JavaScript and ES6+, producing code that is not only functional but also adheres to best practices, industry standards, and code quality benchmarks.

State-of-the-Art State Management: Implement advanced state management solutions using Redux or Mobx, optimizing application state for performance and maintainability.

API Integration: Demonstrate expertise in handling asynchronous operations by effectively working with RESTful APIs and manipulating data to enhance overall application responsiveness.

Responsive Design: Utilize a deep understanding of HTML5 and CSS3 to create visually stunning and responsive user interfaces that provide an exceptional user experience across devices.

Optimized Build Processes: Employ front-end build tools, including Webpack and Babel, to streamline development workflows and ensure efficient bundling, transpilation, and optimization of code.

Problem Solving: Exhibit excellent problem-solving skills, tackling complex technical challenges with a systematic and innovative approach.

Quality Commitment: Uphold a commitment to delivering high-quality code with meticulous attention to detail, ensuring the success of our projects through excellence in execution.

Qualifications:

• Proven track record as a Full Stack Developer
• Impeccable attention to detail and a relentless commitment to delivering high-quality code.
• Exceptional problem-solving abilities.
• Should know the microservice architecture and on a need basis should have the ability to automate certain workflows or tasks
• Mastery in any one of the languages - Javascript, Java, Golang, Python3 (preferably deep understanding of JavaScript).
• Should have hands-on experience in AngularJS or React.
• Should have a good understanding of relational and non-relational databases. Knowledge of MySQL and MongoDB is preferred
• Demonstrated experience with RESTful APIs and asynchronous request handling.
• Good knowledge of HTML5 and CSS3.
• Proficiency in front-end build tools, like Webpack/Babel.
• Proficiency with Backend servers
• DevOps experience with AWS and knowledge of ElasticSearch/Solr is a plus
• Descent knowledge of version control systems, especially Git.
• Familiarity with testing frameworks, such as Jest and Enzyme.

If you are a passionate and experienced Full Stack Developer looking to make a significant impact in a dynamic environment, we invite you to apply and be a driving force in our innovative projects.

• Interacting via various channels, such as live chat, emails, social media and direct calls
• Modifying sales pitches in response to customer demand
• Acquiring and retaining contact information databases
• Put forward suggestions by the requirements of the consumer
• Ensure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further action
• Must be comfortable with onsite shift

About IQnext

We're revolutionizing the way buildings are managed, shifting them away from traditional facilities management to a smarter, data-driven approach. IQnext is an integrated, centralized platform that is disrupting buildings and real estate infrastructure with its new-age cloud-based solution, delivering long-term sustainability and operational efficiency that is scalable across portfolios.

Job Summary

We are looking for channel professionals who have previously developed and driven revenue from a network for Reseller Channel Partners.

Opportunity

In this role, you will be responsible for driving new sales and the growth of IQnext through reseller and system integrators. You will gain knowledge and experience in the new and growing industry of SaaS and cloud.

Impact

You will work with leads to generate IQnext's revenue engine through channel sales. You will work closely with the founders and you'll also have support from our growing Product, Marketing, Customer Success, and Engineering teams to maximize the value and success of your efforts.

Responsibilities

1. Identify, appoint & onboard Channel Partner/System Integrator who can sell IQnext Products to their prospects/solutions.
2. Generate revenue through the appointed channel.
3. Prepare and execute detailed business plans with their defined partners based on customer segments and territory.
4. Ensure that the partner workforce is enabled with product knowledge and is constantly engaged through regular interactions.
5. Be an extended arm of the direct sales team by feeding them leads & opportunities through the partner network and setting up interlocks to ensure effective co-selling.
6. Ensure that partner leads/opportunities are captured in the CRM and that a weekly/monthly/quarterly pipeline is built along with the forecast.
7. Coordinate with partner operations and internal to ensure partners' issues are resolved on priority.

Desired Candidate Profile

1. Passionate about sales and technology
2. Has proven sales experience of a minimum of 2 years in Channel (CCTV, Access Control, A/V Systems, etc.)
3. Proven track record in appointing channel partners and generating business from them
4. Has excellent communication and negotiation skills
5. Proficiency in sales pipeline planning and forecasting
6. Is extremely motivated to succeed and is a problem solver

Job Benefits & Perks

1. Incentive on sales
2. Medical Insurance
3. Access to the e-learning platform