Relationship Manager

Job Title : Graphic Designer – Short Video Content Creator

Location : On-site – Gurgaon & Ghaziabad

Experience : 2+ Years

Working Days: Monday to Friday/Saturday

Job Summary :

We are seeking a talented and creative Graphic Designer with a strong focus on short video content creation for digital and social media platforms. The ideal candidate will have hands-on experience in both graphic design and video editing, with the ability to ideate, shoot, and edit engaging short-form video content.

Key Responsibilities :

• Design visually compelling graphics for digital, web, and social media platforms.
• Create and edit short-form videos (Reels, Stories, YouTube Shorts, Ads, etc.).
• Collaborate with marketing and content teams to conceptualize and execute campaigns.
• Develop motion graphics and basic animations as needed.
• Stay updated with design trends, social media formats, and video content best practices.
• Work on-site and coordinate with the team for shoots and editing sessions.

Required Skills :

• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, After Effects, Premiere Pro).
• Knowledge of video editing tools (Final Cut Pro, DaVinci Resolve, etc. is a plus).
• Strong sense of design, typography, and color theory.
• Ability to manage multiple projects and meet tight deadlines.
• Creativity, attention to detail, and a strong portfolio of graphic and video work.

Preferred Qualifications:

• Bachelor’s degree or diploma in Graphic Design, Visual Communication, Multimedia, or a related field.
• Prior experience in a similar role with a portfolio showcasing short video content.
• Knowledge of social media platforms (Instagram, YouTube, Facebook, etc.) and their content requirements.

To Apply :

Please share your resume and portfolio/demo reel with examples of your graphic and video work.

About the Role

We are looking for a Customer Success Analyst who can work closely with Agile/Scrum teams and bring customer insights into product development. This role will act as a bridge between customers, product, and engineering teams by leveraging data from customer success platforms like Planhat.

Key Responsibilities

• Collaborate with Scrum teams (Product Owner, Developers, Scrum Master) during sprint planning and reviews
• Bring customer insights, feedback, and product usage data into backlog prioritization
• Monitor customer health scores, adoption metrics, and churn risks using tools like Planhat or Gainsight
• Translate customer challenges into actionable user stories and requirements
• Track feature adoption post-release and provide feedback to product teams
• Work closely with Customer Success, Sales, and Support teams to ensure alignment
• Maintain and analyze customer data in CRM tools like Salesforce or HubSpot
• Support renewal and retention strategies by identifying at-risk accounts

Key Requirements

• 5+ years of experience in Customer Success / Business Analysis / Product Support / Account Management
• Basic understanding of Agile / Scrum methodologies
• Experience with Customer Success platforms (Planhat, Gainsight, or similar)
• Strong analytical and problem-solving skills
• Ability to interpret customer data and convert it into actionable insights
• Good communication skills to work with cross-functional teams
• Experience working in SaaS or product-based environments preferred

Good to Have

• Exposure to Agile tools (Jira, Confluence)
• Experience with product analytics tools (Mixpanel, Amplitude)
• Understanding of customer lifecycle management and SaaS metrics (churn, retention, LTV)
• Exposure to accessibility and inclusive product design

Join the team of a fast-growing fintech organization that has recently raised $25M via equity and debt fund to rapidly increase the ever-growing space of Fintech World.

A financial technology platform made up of the most knowledgeable, passionate, and creative people in our business. We recognize the power of financial services to break down barriers and make it easy for customers to avail banking, investments, and lending solutions – that responsibility inspires us to be the place where exceptional people want to do their best work and to provide them the tools to do so.

Looking for motivated, highly driven, and hardworking Software Engineers for the Neobanking platform for a leading Fintech organization in a highly collaborative, fast-paced, high-energy environment. You will build the platform for user onboarding, profile management, banking, lending, risk mitigation, and analytics for driving intelligence from customer interaction patterns. It’s an exciting time to join the team as we’re setting about building the next generation of our platform.

• Design and implement scalable server-side solutions using Java.
• Write optimized front-end code using HTML, CSS, and Javascript
• Write unit, automation, and integration tests
• Implement quality application logging for operational monitoring at scale
• Investigate, debug and resolve production site issues
• Work with co-located teammates to deliver on common goals

• Professional experience in enterprise Java software development using Spring MVC frameworks, RESTful APIs, and SOA
• Proficiency in HTML/CSS/JavaScript/jQuery
• Experience with Docker and Kubernetes
• Experience with Microservices
• Experience with DevOps Technologies is plus
• Experience with Selenium for UI automated tests written in Cucumber or Scala
• Working knowledge of design patterns and CI/CD principles
• First-class communication skills in written and verbal form
• Outstanding problem-solving skills
• A commitment to producing high-quality code with an attention to detail
• Dedication and a self-motivated desire to learn
• A collaborative, team-orientated attitude
• 3-8 years of professional experience in Java software development
• Experience working in the Cloud (AWS)
• API development experience
• Exposure to monitoring tools such as ELK, Splunk

• Participating in design discussions, documentation, and development with the team as needed.
• Working closely with the product manager for deliverables and milestones identification.
• Reporting to technical lead/manager on daily activities planned, expected deliverables, and reports as defined for the project.
• Participating in requirement gatherings as required.

• At least 3 years of proven experience of working as a software developer, out of which at least 2 years must be spent in a solid back end role
• Be able to write clean, maintainable code which others can work on
• Familiarity with RDBMS (MySQL, PostgreSQL) and NoSQL (MongoDB) databases, web servers (e.g. Apache) and UI/UX design
• Experience in taking a problem to a product solution (module/product) from scratch - a proven record of shipping on time and budget
• You've worked with startups before and understand the fast-paced, dynamic nature of work
• People with high attention to detail, flexible and focused on solutions, organized and self-sufficient, prioritize learning and growth and will enjoy working with a team usually tend to excel in this role

We are looking for a Backend Developer to join our team to build our product and we are looking for out-of-the-box thinkers with the original thought process and lateral thinking.

You will join a young, dynamic and fast-paced environment, and work with cross-functional teams to design, build, and roll out products that deliver the company's vision and strategy.

Responsibilities :

- Backend development with Node.js, MongoDB and Typescript.

- Developing and testing flexible, scalable applications.

- Collaborate with Front end developers to produce optimum output.

- Think out of the box, discuss and implement your ideas over the phase.

Required skills :

- 3+ Years of experience in backend development using any programming language

- Strong knowledge in APIs

- Proficient understanding of code

Responsibilities

• Develop deep understanding about the offering and market for technology learning product
• Understand customer segments (technology professionals) and needs/pain areas for them
• Counseling experienced professionals via call, email or video call on which program will be useful to their career progression and suggest the best options
• Managing entire sales life cycle: starting from engaging with the large volume of well-qualified leads till the final conversion i.e. enrollment in the program
• Planning for daily, weekly and monthly targets, updating and maintaining MIS reports
• Bring market & consumer insights to influence product & offering

Desired Qualifications

• 1-3 years of exp in Inside sales/telesales experience in a B2C environment (tech education industry preferred)
• Exposure to technology skills or willing to learn & understand them is key
• Consistent track record of achieving revenue targets ( Monthly / Quarterly)
• Excellent written & spoken english and pitching skills
• Proficient in Excel, Reporting skills
• Hunger to learn & grow everyday

Compensation: Note: Fixed Component: between 4 - 7 LPA (based on the interview performance and slightly negotiable based on prev experience, ctc and interview performance) Variable Component: upto 3 LPA
 Application Link-