Regional Sales Manager – East

REVIEW CRITERIA:

MANDATORY:

• Top college graduate with experience as Ex-Founder's Office / Ex-founder/ Ex-product manager/ Ex-Sales/ EX-Customer Success profile
• Must have minimum 4+ years of experience in any of role (Ex-Founder's Office / Ex-founder/ Ex-product manager/ Ex-Sales/ Ex-Customer success) profile
• Must have strategic thinking and good communication skills
• Must have worked in startup or operator-style environments — demonstrating hands-on problem solving, building processes from scratch, and driving measurable outcomes across cross-functional teams
• Only IIT candidates from these IIT only (Kharagpur, Mumbai, Madras, Kanpur, Delhi, Roorkee, Guwahati)
• Candidates should have graduated in 2018 or before.
• Candidate's current CTC should not be less than 35 LPA

PREFERRED:

• Experience in software/tech/Solution implementation for B2B SaaS
• This is not a leadership role currently but will become with time

ROLE & RESPONSIBILITIES:

We’ve proven the product–market fit and are scaling fast. We’re now building out our Customer Success & Solutions function — and we’re looking for a senior leader who can be both hands-on with customers today and a builder of the CS & Solutions org for tomorrow.

If you’re looking for a fully-baked playbook to simply execute, this may not be the right fit. But if you’re excited to create the playbook, drive customer outcomes, and shape a global CS motion from scratch, we’d love to talk.

You’ll work closely with the CS Lead, founders, and cross-functional heads to ensure every customer has a world-class experience — from pre-sales to go-live to expansion.

You will be responsible for converting, onboarding, managing, and proactively ensuring success for our customers/prospective clients.

• Pre-Sales - Understand client needs and craft custom demos and sandboxes, and present tailored solutions to clients
• Pilot & Onboarding - Ensure smooth transitions from start to finish, proactively remove hurdles and drive successful launches
• Post Go-Live Success - Continuously assess client health/satisfaction. Collaborate with our product and engineering teams to resolve issues
• Client Relations - Be the voice of our clients. Maintain open communication channels with clients
• Bridge to Product/Engineering - Translate client needs into action items. Keep clients informed on project progress and anticipate any delays
• Documentation - Create and maintain customer success repository of docs, emails, videos, etc. to streamline client support
• Diverse Contributions - To the extent that bandwidth allows, get involved in other aspects of the business e.g. sales, operations, marketing etc

IDEAL CANDIDATE:

• 4+ years of experience in Customer Success, Solutions Engineering, or related client-facing roles (startup/SaaS preferred).
• Comfortable working in US time zones (~3:30 am IST) to directly engage with customers.
• Ability to empathize deeply with customers, understand pain points, and translate them into solutions.
• Entrepreneurial mindset: thrives in ambiguity, loves wearing multiple hats, and drives outcomes without waiting for direction.
• Strong analytical and structured problem-solving skills.
• (Preferred) Computer science or technical background — able to understand product at a granular level, with basic coding ability.
• (Preferred) Familiarity with accounting, revenue recognition, billing, or finance operations.
• High ownership, proactive communication, and bias for action.
• Collaborative, low-ego personality with a sense of humor.
• Not taking yourself too seriously.

PERKS, BENEFITS AND WORK CULTURE:

• Variable: Based on performance
• ESOPs (for full time roles)
• Remote (USA)

BENEFITS (FOR FULL-TIME ROLES):

• Health insurance
• Generous vacation policy
• Learning and development budget
• Team events and company offsites
• Maternity and Paternity benefits
• Company Laptop
• Friday game nights

The ideal candidate will be responsible for developing high-quality applications. They will also be responsible for designing and implementing testable and scalable code.

Responsibilities

Develop quality mobile and web applications

Design highly scalable, testable code

Discover and fix programming bugs

Qualifications

Bachelor's degree or equivalent experience in Computer Science or related field

Development experience with programming languages

Hands on knowledge of dart would be great

Hands on knowledge of flutter would be great

Experience with the BLOC design pattern would be a big plus

Working knowledge of API integration

Experience with Flutter 2.0 for building both web and mobile applications would be a big plus

Good communication skills to operate in today's remote work environment

You can contact me - nine three one six one two zero one three two

Industry: EdTech / Professional Certification

Working Days: 6 Days a Week

Target Market: UAE / Gulf Working Professionals

Work Location: Bengaluru ( Silk Board )

Job Overview

We are looking for a result-driven Certification Sales Counsellor with proven experience in counselling and selling professional certification programs to working professionals. The ideal candidate must have strong objection-handling skills, consultative selling ability, and experience dealing with career-oriented learners.

Key Responsibilities

• Counsel working professionals on career advancement and certification programs.
• Handle inbound leads and re-activate existing enrolled customers.
• Understand the candidate's background, career goals, and suggest suitable certifications.
• Explain program value, ROI, career impact, and industry relevance.
• Handle objections related to fees, time management, employer support, and certification value.
• Close sales and achieve monthly revenue targets.
• Maintain follow-ups and nurture prospects until conversion.
• Maintain CRM updates and track sales pipeline.
• Coordinate with operations & academic teams for seamless onboarding

🔹 Ideal Candidate Profile

• 2+ years experience in Certification Sales / Career Counselling (EdTech preferred).
• Experience handling working professionals (UAE / Gulf market exposure preferred).
• Strong consultative selling & objection handling skills.
• Target-oriented and revenue-driven mindset.
• Excellent communication & negotiation skills.
• Ability to explain career pr clearly.

Fixed Salary:

Competitive as per industry standards.

Performance-Based Incentives:

• Monthly Revenue Incentives (Slab Based)
• High Conversion Bonus
• Re-activation Bonus for dormant customers
• Quarterly Performance Bonus
• Annual Top Performer Award

🎓 Career Advancement & Growth Path

We believe in internal growth and leadership development.

Growth Path:

Certification Sales Counsellor

⬇

Senior Career Consultant

⬇

Team Lead – Sales

⬇

Assistant Sales Manager

⬇

Sales Manager – UAE Market

⬇

Business Head / Vertical Head

Additional Benefits

• Career Growth in International Market (UAE Focus)
• Sales Training & Certification Sponsorship (based on performance)
• Fast-track promotion for consistent performers
• Leadership Development Program
• Performance Recognition Programs

If interested in Excellent communication with relevant experience

Job Summary

We are hiring Sales Executives who can build strong relationships with retailers and help drive revenue through direct and consultative selling. The ideal candidate will be experienced in cold calling and client engagement across digital and in-person channels.

Responsibilities

Your day-to-day responsibilities will include: • Retailer Engagement: Build and nurture long-term relationships with retailers through cold calling, WhatsApp, email outreach, and in-person meetings. • Lead Generation & Sales: Execute inbound and outbound cold calling strategies to generate leads and close deals. • Business Development: Drive new business opportunities and contribute to the overall revenue targets. • Product Expertise: Gain a deep understanding of our products, including key features and benefits, to effectively communicate value to customers. • Consultative Selling: Understand customer needs and recommend appropriate product solutions to meet their requirements.

What We’re Looking For

Fresher or 1+ years of proven sales experience, especially in cold calling or outbound sales • Strong analytical and problem-solving abilities. • Excellent communication, negotiation, and consultative selling skills. • Exceptional customer service and interpersonal skills. • Ability to speak Hindi along with at least one regional language such as Tamil, Telugu, Kannada, Oriya, Gujarati, Assamese, Marathi, or Bengali. • Candidates with an agriculture background will be given preference.

Perks and Benefits: • High Earning Potential: Opportunity to earn up to 4X your CTC through performance-based incentives. • Career Growth: Be part of a fast-growing, high-potential company at an early stage. • Competitive Salary: Industry-aligned compensation package.

1. Screening resumes of the candidates based on the job description available.

2. Shortlisting resumes based on several search factors such as skills, recently updated resume, location, experience, previous employers etc.

3. Calling the shortlisted candidates to know their interest in the job opening.

4. Convincing candidates to attend the interviews.

5. Finalizing the interview schedule and making the interviewer to be available for taking the interview.

6. After the interview share feedback with the candidate.

7. Salary negotiation and follow-up with them till onboarding.

Primary Role

• As an SSRS Report Engineer, the primary job role is to develop a transactional data report using Microsoft SQL Service Reporting Service 2016 or above.
• This includes developing high performing Stored Procedures, Functions, and corresponding reporting formats.
• Required to design the required logics for the queries and collaboratively coordinate with the rest of the team.

Main Duties / Responsibilities

• Design & implement high performing T-SQL queries as per the functional specification.
• Create Technical Specification.
• Effective troubleshooting of technical issues and bugs.
• Package deployment and release management.
• Provides technical support to customers.
• Participate in Requirements discussions.
• Must be able to manage timelines and task priorities.
• Attention to detail and maintaining high-quality standards is a must.

TECHNICAL KNOWLEDGE

• Experience in Microsoft SQL Server 2016 (or above) and Microsoft SQL Service Reporting Service 2016 (or above).
• Knowledge of T-SQL including complex SQL queries, stored procedures, views and functions.
• Experience with usage of indexes and T-SQL performance tuning techniques.

QUALIFICATIONS

• Bachelor’s Degree or an equivalent qualification

• Building a whole IT network or setting up a PC and access permissions for a new hire, providing technical support the organization’s day-to-day operations. This process involves both hardware and software setup.
• Conducting basic induction IT training of new employee in organization. Also often interaction and timely provide training to end users who may not be familiar with the finer points of IT.
• Responsible for liaising with affected stakeholders, identifying the problem, devising a solution, and implementing that fix.
• Handling updates, upgrades, and other maintenance tasks in both hardware and software areas.
• Providing support by telephonic or skype to the out locations staff and ensuring to fix up the problem within a timeline e.g. VPN issues
• Vendor Management – checking and processing the bills without any error. Also ensuring to be made payment on time for smooth operation in daily work
• Working with IDAM ticketing tool and log/assigning calls and resolving as per priority
• Taking care of AMC/Warranty of all company infrastructure.
• Maintaining Asset Register and keeping record of IT equipment.
• Route problems to internal 2nd and 3rd level IT support staff.

• Troubleshooting & configuring on Microsoft outlook & Web mail.
• Escalating complex problem to supervisor and appropriate support specialists
• Installation, configuration and troubleshooting Local and Network Printers

• Taking care of all other responsibilities assigned from time to time.

• Desktop and Laptops support for troubleshooting of win XP, Win 7, win 8, win 10, ubuntu.
• Installation of servers 2008, 2012.
• Working with  Arc server Backup solution Restoring and Backup wizard.
• Keeping track of all the IT Infra assets with tagging and submitting report to finance team for audit of infrastructure assets.
• Antivirus updating, configuring, schedule scanning.
• Onsite support
• Working with nutanix hypervisor like create new server, configuration new server (memory, storage , cpu , network)    take snapshot, snapshot restore, etc