Receptionist

We are looking for a highly skilled and experienced Senior IT Infrastructure Automation Engineer to join our dynamic team. This critical role involves designing, developing, and implementing automation solutions that streamline IT operations, enhance reliability, and improve scalability across on-premises, cloud, and hybrid environments. Lead initiatives that reduce manual effort, increase consistency, and support critical infrastructure systems while collaborating closely with cross-functional teams.

Must Have Skills:

Scripting Languages:

PowerShell (advanced modules)

Python (advanced scripting & modules)

Bash (for Linux automation)

Configuration & Orchestration:

Strong expertise in Ansible

Operating Systems:

Windows Server (advanced)

Linux (Ubuntu, CentOS)

Virtualization:

VMware (advanced knowledge)

Nutanix (working knowledge)

Integration: REST APIs for system integrations

Good to Have Skills:

DevOps tools: Terraform, Kubernetes

Cloud Platforms: AWS, Azure

Citrix Cloud & NetScaler experience

Commvault backup automation

Endpoint management with BigFix, JAMF

Networking: routing, firewalls, ACLs

Database administration and scripting

Basic web development (Ruby, PHP, Python, JavaScript)

Job Description:

Automation Strategy & Development: Design and implement automation workflows for routine IT operations across Windows and Linux environments (e.g., user management, patching, service configuration). Create and manage scripts for: Active Directory (user/group management, GPOs, security settings), DNS & DHCP management. Develop custom automation tools using Python, PowerShell, and Bash to support various infrastructure needs.

Virtualization & Cloud Automation: Automate provisioning, scaling, and monitoring for VMware and Nutanix environments. Develop automation for Citrix Cloud and NetScaler for tasks like app publishing and load balancing. Integrate and automate cloud components (AWS or Azure) to support a hybrid infrastructure.

Monitoring & Backup Reliability: Implement automated LogicMonitor solutions for proactive issue detection. Build automation scripts for Commvault to manage backup and recovery, including reporting. Create monitoring and alerting tools using Python, PowerShell, or Bash.

Integration & Tooling: Use REST APIs to integrate third-party platforms (e.g., ServiceNow, LogicMonitor, NetScaler). Leverage Ansible for configuration management across Windows and Linux. (Preferred) Use DevOps tools such as Terraform and Kubernetes for provisioning and orchestration.

Endpoint Management & Security: Automate endpoint patching, software deployment, and asset tracking using tools like BigFix, JAMF, and Active Directory. Collaborate with cybersecurity teams to automate threat response and enforce compliance standards.

Documentation & Collaboration: Maintain clear and accurate documentation for all automation solutions, procedures, and systems. Keep the CMDB up to date for server and workstation deployments. Provide guidance and support to other administrators using automation tools. Record project and support activities using ServiceNow or similar platforms. Participate in regular team and stakeholder meetings to share updates and gather feedback.

Overview

As an engineer in the Service Operations division, you will be responsible for the day-to-day management of the systems and services that power client products. Working with your team, you will ensure daily tasks and activities are successfully completed and where necessary, use standard operating procedures and knowledge to resolve any faults/errors encountered.

Job Description

Key Tasks and Responsibilities:

Ensure daily tasks and activities have successfully completed. Where this is not the case, recovery and remediation steps will be undertaken.

Undertake patching and upgrade activities in support of ParentPay compliance programs. These being PCI DSS, ISO27001 and Cyber Essentials+.

Action requests from the ServiceNow work queue that have been allocated to your relevant resolver group. These include incidents, problems, changes and service requests.

Investigate alerts and events detected from the monitoring systems that indicate a change in component health.

Create and maintain support documentation in the form of departmental wiki and ServiceNow knowledge articles that allow for continual improvement of fault detection and recovery times.

Work with colleagues to identify and champion the automation of all manual interventions undertaken within the team.

Attend and complete all mandatory training courses.

Engage and own the transition of new services into Service Operations.

Participate in the out of hours on call support rota.

Qualifications and Experience:

Experience working in an IT service delivery or support function OR

MBA or Degree in Information Technology or Information Security.

Experience working with Microsoft technologies.

Excellent communication skills developed working in a service centric organisation.

Ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions.

Ability to manage and prioritise own workload.

Experience working within Education Technology would be an advantage.

Technical knowledge:

Advanced automation scripting using Terraform and Powershell. 

Knowledge of bicep and ansible advantageous. 

Advanced Microsoft Active Directory configuration and support.

Microsoft Azure and AWS cloud hosting platform administration.

Advanced Microsoft SQL server experience.

Windows Server and desktop management and configuration.

Microsoft IIS web services administration and configuration.

Advanced management of data and SQL backup solutions.

Advanced scripting and automation capabilities. 

Advanced knowledge of Azure analytics and KQL.

Skills & Requirements

IT Service Delivery, Information Technology, Information Security, Microsoft Technologies, Communication Skills, Fault Interpretation, Workload Prioritization, Automation Scripting, Terraform, PowerShell, Microsoft Active Directory, Microsoft Azure, AWS, Microsoft SQL Server, Windows Server, Windows Desktop Configuration, Microsoft IIS, Data Backup Management, SQL Backup Solutions, Scripting, Azure Analytics, KQL.

What we offer: 

• A multi-disciplinary role with tremendous opportunity to learn and grow in an early-stage startup.
• An open work culture - We are committed to diversity, inclusion, and equal opportunity. 
• Flexible working hours and leave policy.

Description:

As the Operations Manager, you will analyse the current state operations, propose workflows and tools that drive improvements to the app or for addressing country-specific needs. Identify and execute on opportunities, to streamline workflows and increase collaboration and productivity across the team. You will proactively track risks/issues with development, ensure business requirements are met, and advocate for future enhancements. Support the leadership team in implementing new ideas effectively within the Uable culture and manage change to maximise adoption of new tools or processes. Define operational metrics and develop reporting tools as needed, for leadership to understand business performance.

Your role/responsibilities:

• Understand the operational framework and work on efficient delivery mechanisms for customer support, Event management & programme management
• Build effective processes to handle escalations ensuring a high level of customer satisfaction.
• Work closely with learning design, product, growth, analytics teams to manage/execute the right processes.
• Ability to partner with global cross-functional business partners, engineering teams, and senior management, to identify and define short-term and long-term solutions to operational challenges.
• Leadership experience in process improvement and programme management experience in startups is a plus
• Coordinating cross function for implementing and execution of events, managing communication, managing event feedback surveys, handling post-event reports.
• Manage our events calendar, assisting with event marketing, monitoring timeframes, and delivering on event brief objectives. 

Skills/Qualifications (good to have):

• Have a proactive outlook to problem-solving and willingness to adapt in a highly demanding, collaborative, and fast-paced environment with rapidly changing direction and new challenges
• Proficient in Office Suite and Lead Management Software & project management skills
• Work with the Product Owners and coordinate with project managers and other departments to get projects released on time.
• Ability to manage, monitors and measures project portfolio status, recommending corrective action as necessary, and communicate portfolio status to their management.
• Ability to participate in interviewing, hiring, and training team members; plan, assign, and direct work; appraise performance; reward and discipline team members; address complaints and resolve problems
• Relentless focus on operational excellence by setting the right processes and improving efficiency at every step and balance attention to detail with swift execution.
• Strong quantitative analytical skills and experience developing dashboards and reporting tools using spreadsheet applications, Tableau, etc. a plus.
• Knowledge of the iOS, macOS, and App Store ecosystem a plus.

Personality: 

• You are a driven and curious person with the aptitude and agility to learn. 
• You are an extrovert and a leader who has built great teams and a team player with great interpersonal skills.
• You are detail and process-oriented person by nature. A natural problem solver and a go-getter.
• You don’t settle with what-is, you constantly strive for excellence.
• You are an explorer with the ability to investigate and get the data; define and work on multiple tasks and complete work within deadlines.
• You are a clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate actionable insights.

• Work closely with our high-value customers (large Ed-Youtubers and offline Educators) and multiple teams inside Classplus to bring to life new revenue streams

• Project manage the expansion of existing revenue streams by establishing reporting and governance cadences, working closely with various business leaders within the company

• Lead the external stakeholder management, new and existing partnerships, breaking into prospective Educator networks and conducting rigorous market research

• Own hiring and scaling of new teams, business functions and creating a playbook for scaling these with low human intervention

• Spearhead 0-1 initiatives with the business leaders and help them out with process improvements as well as drive founder initiatives anchored around revenue generation

• Manage operational execution level elements as we scale and build new businesses

• Are a seasoned veteran: Have 5-7 years of experience in business teams of high-growth top-tier startups, within which Ed-tech and B2B experience is a plus

• Bring your A-game: Bring a founder mindset to work everyday - extreme ownership, buck stops at you, aggression to win, uncompromising ethics, have a strong data orientation and are a self-starter

• Are a people-person: Can work with multiple stakeholders, keep them aligned toward a common vision and maintain relationships that stand the test of time

• Know the yard: Have gotten your hands dirty with complex execution and have a strong operational experience in building things that did not exist before

• Can innovate: Have managed revenue targets in the past, while having thought of and implemented out of the box experiments that made your revenue growth organically sustainable

• Are trustworthy: Are great with people and think quick on your feet, have an irreverence for bottlenecks and reverence for solutions

• Can adapt and improvise: Have strong learning agility and pick things up quickly, are able to multitask with 2-3 simultaneously open threads and have a high tolerance for rapid context switching
  
  

At Classplus, you’re not an “employee” but a part of our “Clan”. So, you can forget about being bound by the clock as long as you’re crushing it workwise😎. Add to that some passionate people working with and around you, and what you get is the perfect work vibe you’ve been looking for!

It doesn’t matter how long your journey has been or your position in the hierarchy (we don’t do Sirs and Ma’ams); you’ll be heard, appreciated, and rewarded. One can say, we have a special place in our hearts for the Doers! ❤ 

Are you a go-getter with the chops to nail what you do? Then this is the place for you.

·        Good experience & strong knowledge in Python programming with Object Oriented Programming methodologies

·        Good experience & knowledge in web/mobile application UI automation & related tools/packages (like selenium/appium)

·        Good exposure to different testing methodologies & QA exposure and any standard test framework (like pytest, unittest etc)

·        Very good in analytical & logical thinking on different perspectives. Ability to handle challenges & resolve blockers independently

·        Self-driven, Accountability and ownership of problems to achieve team goals & ability to contribute independently 

·        Good team player & proactive in giving new ideas/suggestions/solutions & constructive analysis of team member’s ideas 

·        Hands on experience with different tools - Testing tool, Version Control systems (Git), Test Management Software, Bug Tracking software and CI tools (Jenkins etc.)

Services: Data Scientist

Exp 8+yrs

Location: Pune (preference)

As a Data Scientist who can help us with our innovation lab initiative, you will be responsible for extracting insights from large datasets and turning them into actionable strategies to drive business decisions. You will collaborate with cross-functional teams to identify opportunities for leveraging data to solve business problems and improve processes.

Advanced Degree: PhD or equivalent in Computer Science, Data Science, Statistics, Mathematics, or a related field, demonstrating a strong foundation in theoretical and practical aspects of AI and machine learning.

Deep Technical Expertise: Proven track record of applying advanced statistical models, machine learning algorithms, and computational methodologies to solve complex problems in various domains.

Hands-on Experience with AI Technologies: Extensive experience in designing, implementing, and deploying AI solutions, including but not limited to natural language processing, computer vision, and predictive analytics projects.

Strong Programming Skills: Proficiency in programming languages such as Python, R, or Scala, and familiarity with AI and machine learning frameworks (e.g., TensorFlow, PyTorch).

Data Manipulation and Analysis: Expertise in handling and analyzing large datasets using SQL, NoSQL, and data processing frameworks (e.g., Spark).

Excellent Communication Skills: Ability to clearly articulate complex technical concepts, findings, and the business value of AI solutions to both technical and non-technical stakeholders.

Understanding of AI Ethics and Bias: Knowledge of ethical AI practices, including bias detection and mitigation strategies, to ensure the development of fair and responsible AI systems.

Problem-Solving Ability: Demonstrated ability to apply analytical and creative thinking to complex challenges, with a track record of innovative solutions in AI.

Collaboration and Leadership: Experience working in cross-functional teams, with the ability to lead projects and mentor junior team members in AI methodologies and best practices.

Industry-Specific AI Application Knowledge: Demonstrated experience in applying AI solutions to real-world problems in industries such as healthcare, finance, retail, or manufacturing, showing a deep understanding of sector-specific challenges and opportunities.

LLM Development and Customization: Hands-on experience in developing, fine-tuning, and deploying Large Language Models for applications such as conversational agents, content generation, and semantic analysis.

Advanced Natural Language Understanding (NLU) and Generation (NLG): Expertise in leveraging LLMs for complex NLU and NLG tasks, demonstrating a deep understanding of language model capabilities and limitations.

About Intraedge: https://intraedge.com/ 

Intraedge is a Technology, Products and Learning Organization, It was founded in 2002 with offices in the US, India, Europe, Canada, and Singapore. We provide our clients with the resources and expertise to enhance business performance through technology. 

• 3+ years of experience in web development
• Minimum 2+ years’ experience in React js

Good to have

• Design and develop automation scripts when needed
• Experience in the Real Estate will be a plus

Job Description for Marketing Manager:

Must have experience with an IT Service Based Company

Mandatory Skills: PPC, Google paid campaign

Exp -4-6

Budget- 6-7lpa

• Managing all marketing for the company and activities within the marketing department.
•  Developing the marketing strategy for the company in line with company objectives.
•  Coordinating marketing campaigns with sales activities.
• Experienced in handling multiple ad campaigns over google, Linkedin, and social accounts
•  Overseeing the company’s marketing budget.
•  Creation and publication of all marketing material in line with marketing plans.
•  Planning and implementing promotional campaigns.
•  Manage and improve lead generation campaigns, measuring results.
•  Overall responsibility for brand management and corporate identity Preparing online and print marketing campaigns.
•  Monitor and report on the effectiveness of marketing communications.
•  Creating a wide range of different marketing materials.
•  Working closely with design agencies and assisting with new product launches.
•  Maintain effective internal communications to ensure that all relevant company functions are kept informed of marketing objectives.
•  Analyzing potential strategic partner relationships for company marketing.

Senior Android Development Engineer - Chennai

Who we are?

Kaleidofin is a financial platform for the informal sector, which provides solutions tailored to the customer’s goals and are intuitive to use. We are working towards creating fair and transparent financial solutions that can target millions of customers and enterprises in India that don’t have easy access to formal financial planning.

In a very short time span, global investors such as Omidyar Network, Blume Ventures and well known individual investors have supported Kaleidofin’s well thought out business model with $2.8 million in seed funding.

With its focus to harness mobile technology to deliver a paperless experience as well as its focus to harness technology and analytics to predict the right product for the right customer, Kaleidofin aims to become a leading FinTech player bringing financial solutions to everyone.

To know more about Kaleidofin, do visit our site https://kaleidofin.com/

What You’ll Do?

We are seeking extremely smart & independent senior developers who are gung ho about building large scale systems that are going to have a big impact on millions of customers. You will:

• Lead design and development of products working closely with business team
• Independently own software components and co-own entire applications with a small group of fellow developers
• Formally mentor junior software engineers on the team, reviewing design documents, (peer) reviewing code, providing design direction and guidance
• Build performant, scalable, yet secure, enterprise ready android applications with architecture that is fast yet lean on the backend servers enabling them to support millions of users in parallel
• Establish strong engineering best practices and champion their adoption

Who You Need To Be? 


• 4+ years’ experience in android software development and delivery
• Bachelors or Masters degree in engineering (preferably computer science or sister branches) from a reputed institute (preferably IITs, NITs, or other top engineering institutes).
• Strong grasp of CS fundamentals, algorithms and excellent problem-solving abilities. 

• All experience should be from good product development or e-commerce background.
• Able to take ownership of working with multiple teams – Product, Back end, QA, Business from start of development to go-live.
• Must have shown good stability in all your previous associations.
• Skill set
  • Strong knowledge of UI architectural patterns like MVVM(preferable), MVC, MVP, data binding, activity & fragment lifecycle, recycler view, navigation component, layouts (constraint layout preferable), theming etc.
  • Should have actively used retrofit, work managers, android jetpack, Rx java, dagger, retrofit, android sdk, GIT/bitbucket, gradle/ant and very keen on exploring other proven tech stack.
  • Comfortable with test driven development in android with UI testing, instrumented unit testing and unit testing using junits and mockito
  • Have working knowledge of writing backend REST API’s (preferably in Java, spring boot & hibernate) without having to completely depend on backend engineers for delivery
  • Has worked in a fast paced agile organization building stateless and re-entrant/resumable android applications.
  • Should have worked on building applications across wide range of android devices and android versions.
  • Experience of Kotlin (especially kotlin coroutines and koin) is a big plus.