Quality Engineer - Automation

We are looking for AI Interns from IIT and Top Colleges of India who have worked on AI Based projects during their tenure or have any experience in AI.

1 To Generate Market Qualified leads from various sources according to Business Generation Plan and revenue target

Sources: Web Browsing , Directories of association, B2B Portal etc.

2 To Entertain the leads provided by the Marketing department as per the sales manual

3 To do proper suspecting and prospecting of the client and gather basic information before entertaining or presenting any document / communication to client

4 To Identify the Gate Keeper, Key Influencer, Key Decision maker, and blocker for the key Accounts

5 To understand the client requirement and provide the required techno-commercial presentation over a call/ meeting (Persoanl / Virtual)

6 To handle the objection / attitude of the prospect

7 To practice and preach the competititve advantage / sales burger / etc. of the company to improve closing ratio

8 To show the effective negotiation skills during telephonic / Personal Meeting and close the sales as per the company’s sales policy

9 To maintain and verify all order documents like Quotation (Pro-forma) PO, SO Etc in Sequntial manner

10 To take timely (after every 3 months)follow up for new order and requirements and milk the account for up selling

11 To generate reference from existing client and collect the testimony

12 To Maintain Sales Funnel acordingl to lead and Customer Categoty

13 To prepare the MIS and submit to reporting authority time to time or during monthly review meeting

14 To share the bottlenecks faced during sales call / deal and get the appropriate and reasonable solution of it from reporting authority

15 To Quarterly plan one visit to Key accounts for up selling

16 To plan and approve the sales tour from reporting authority

17 To maintain the tour expense / data as per policy

18 To use technology and software carefully to prevent data and information

19 To provide information of new market research to reporting authority

20 To upgrade own self on functional and managerial

21 To attend shows/ exhibition on behalf of the company

We are looking for very hands-on DevOps engineers with 3 to 6 years of experience. The person will be part of a team that is responsible for designing & implementing automation from scratch for medium to large scale cloud infrastructure and providing 24x7 services to our North American / European customers. This also includes ensuring ~100% uptime for almost 50+ internal sites. The person is expected to deliver with both high speed and high quality as well as work for 40 hours per week (~6.5 hours per day, 6 days per week) in shifts that will rotate every month.

This person MUST have:

• B.E Computer Science or equivalent

• 2+ Years of hands-on experience troubleshooting/setting up of the Linux environment, who can write shell scripts for any given requirement.

• 1+ Years of hands-on experience setting up/configuring AWS or GCP services from SCRATCH and maintaining them.

• 1+ Years of hands-on experience setting up/configuring Kubernetes & EKS and ensuring high availability of container orchestration.

• 1+ Years of hands-on experience setting up CICD from SCRATCH in Jenkins & Gitlab.

• Experience configuring/maintaining one monitoring tool.

• Excellent verbal & written communication skills.

• Candidates with certifications - AWS, GCP, CKA, etc will be preferred

• Hands-on experience with databases (Cassandra, MongoDB, MySQL, RDS).

Experience:

• Min 3 years of experience as DevOps automation engineer buildingg, running, and maintaining production sites.

• Not looking for candidates who have experience only as L1/L2 or Build & Deploy.
  
  

Location: Remotely, anywhere in India.

Timings:

• The person is expected to deliver with both high speed and high quality as well as work for 40 hours per week (~6.5 hours per day, 6 days per week) in shifts that will rotate every month.
  
  

Position:

• Full time/Direct

• We have great benefits such as PF, medical insurance, 12 annual company holidays, 12 PTO leaves per year, annual increments, Diwali bonus, spot bonuses and other incentives etc.

• We dont believe in locking in people with large notice periods.  You will stay here because you love the company.  We have only a 15 days notice period.

Hello Sir/Madam.

Greetings of the day...!!!

About Us :

Profcyma Global is the top IT & Digital marketing company based in Pune, Maharashtra. We have a team of highly skilled professionals that are committed to their work. At Profcyma Global, we cover all heads of IT and Digital Marketing operations. Our extensive clientele proves that we have proven to be one of the leading providers of IT and Digital Marketing services. Knowing the theory is not enough, but experience plays a crucial role in effective and sustainable product development. We use the latest technology and innovative strategies to complete our projects, whether it is website or app development, digital marketing, brand awareness, etc. With each passing day, we focus on developing and upgrading our skill sets to meet the top-notch trends in the IT industry.

Job description

² About the Role:

We are seeking an experienced Quality Analyst to contribute to the full software development lifecycle. This role involves designing and executing comprehensive test plans, ensuring the quality of .NET applications and websites through rigorous testing processes, and collaborating with development teams to enhance system functionality and reliability.

² Key Responsibilities:

l Work closely with leadership, senior developers, and clients to define and understand project requirements, ensuring clarity and alignment.

l Participate actively in agile development processes, including sprint planning and QA updates.

l Conduct functional and end-to-end testing to validate application performance and reliability. Develop and execute functional, regression, and end-to-end automated tests.

l Create and manage automation scripts for efficient and accurate testing. Utilize tools like bUnit, xUnit, or Selenium to enhance testing processes.

l Review code for potential issues and collaborate with developers to identify system improvements.

l Track and manage defects, ensuring timely resolution and thorough documentation.

l Maintain detailed functional and technical documentation related to testing processes and results.

l Coordinate with third-party partners and contractors as needed to support testing and deployment efforts.

² Good to know:

l Knowledge of any automation tool eg Selenium, Cypress, Protractor, etc

l Performance test using JMeter, Flood.io, etc

l Experience of Browser Stack, Lamdatest, etc

l Experience in Junit/NUnit/Page Object Framework, etc

l Knowledge of DevOps.

l A passion for continuous improvement in both technology and process.

l Strong interpersonal, problem solving, and organizational skills

² What you need: Basic Skills

l Experience with SQL Server, including query optimization.

l Familiarity with version control systems like Git.

l Strong communication skills and the ability to work effectively in a remote environment.

l Experience with test plans and tools such as bUnit, xUnit, or Selenium.

l Experience in software testing, both manual and automation.

l Strong analytical skills and a keen attention to detail.

l Proactive approach with excellent problem-solving and communication skills.

l At least 2 years experience of experience in developing and executing comprehensive test plans and improving software quality.

1.      Core Responsibilities

·      Review, suggest and implement enhancements/Bug fixes to the ServiceNow platform.

·      Work closely with other IT teams to help implement integrations from other platforms(like Monitoring tools: Nagios, Prometheus, Sematext, Dynatrace etc., )  into the ServiceNow ecosystem.

·      Attend important business meetings to gather information around projects pertaining to ServiceNow.

·      Help to maintain and improve the CMDB by collaborating with key stakeholders to ensure the correct data is being maintained.

·      Help to manage the platform to ensure a reliable seamless user experience.

·      Develop and maintain service catalogue items by collaborating with key stakeholders across the business.

·      Support the banks audit requirements around the ServiceNow platform by helping to provide reports and audits as required.

·      Support audit requirements and compliance to standards

·      Should have knowledge on creating customized Dashboards & Reports

·      Automation using ServiceNow (like Major Incident Management, Incident Reduction, Problem Management etc.,) , if any

·      Should be able to drive Service Improvement Plan’s in optimizing ServiceNow platform on their own

·      Maintain the company’s compliance standards and ensure timely completion of all mandatory on-line training modules and attestations.

2.      Experience Requirements

Essential:

·      4 to 6 years previous experience in ServiceNow administration OR Technical work on ServiceNow design and implementation is essential

·      4 to 6 years previous experience in delivering ServiceNow projects (new modules, improvements, enhancements etc.) is essential

·      4 to 6 years previous experience or equivalent qualification in Service Now ITSM & ITOM is essential

·      8 to 10 years overall experience in IT is essential

Desirable

·      3 to 5 years’ experience in orchestration, service mapping is desirable

3.      Knowledge Requirements

Essential

·      Very good knowledge of Incident Management, Request Fulfilment, Change Management, Problem Management processes

·      Very good knowledge of ITSM and ITOM practices is essential

·      Detailed knowledge of the ITIL/ITSM Best practices is essential

Desirable

·      Good understanding of CSDM is desirable

·      Good knowledge of the ISO 20K, 27K, 9K is desirable

·      Basic knowledge of IT Infrastructure technologies used in a banking domain in desirable

• Perform installation, setup, and configuration of hardware such as x86-based servers, NAS storage systems, Troubleshooting capabilities of Windows Server OS, Sound knowledge of AD, DNS, Group policy etc, tape drives and tape libraries, LAN switches (Layer 2 and Layer 3), desktop computer and notebooks.
• Perform installation, setup, and configuration of server and desktop operating systems, such as Microsoft Windows Server 2016, 2019 and newer, Microsoft Windows 10 and newer, Linux (Red Hat Enterprise Server, SUSE Linux Enterprise Server), standard applications on desktops such as Microsoft Office 365, email clients, antivirus clients, encryption etc.
• Upgrade hardware components such as hard disks, memory, I/O adapters in servers and storage systems.
• Upgrade Operating Systems and install patches and troubleshooting of OS.
• Perform installation, setup, and configuration of data backup / restore solutions such as Symantec Backup Exec / NetBackup, and able to provide advice to customers on backup policies.
• Remote operation of Data centre
• Knowledge of LAN, WAN, IP segments, basic installation of Firewall, L3/L2 switches, router etc will be added advantage
• To find out and understand the detail requirements of configuration settings from customers before installation and configuration starts.
• To coordinate and manage the progress of the installation and implementation of projects.

GST:

• Verification of Books of accounts, Revenue Data and Computation of GST liability on a monthly basis
• Verification and Computation of RCM Liability on monthly basis,
• Filing of GSTR 1, GSTR 3B & Monthly returns.
• GSTR - 2A/2B reconciliation with books of accounts.
• Filling GSTR 9 – Annual return and GST audit

TDS:

• Working closely with the Tax consultants for advisory and foreign tax-related matters

Handling the assessments and queries if any

• Computation of TDS & Equalisation Levy liability on monthly basis,
• Filing of TDS returns verification of PAN etc for Payroll and Vendor related payouts.,
• Filing of Equalisation Leavy returns,
• Interacting with other functions/departments within the company
• Knowledge of WHT on International Transactions

Transfer Pricing:

• Knowledge of Transfer Pricing transactions and compliance
• Foreign subsidiaries tax compliance and structuring transactions working with foreign consultants
• Monthly/quarterly local compliances relating to International subsidiaries (US, Middle east etc)
• Other matters related to taxation

We are looking for a Content Strategist/Writer who has experience in creating content for branding and digital marketing, and an ability to stay up to date with the latest trends. He/she will be responsible for creating, and improving content across our business verticals. 

The role will include generating content for branding projects, websites, improving social media interaction by ideating on creative concepts and campaigns, driving engagement, creating content calendars etc. 

The Content Manager/Writer will work closely with the rest of the team to achieve overall marketing goals. 

Responsibilities:

Creating original & creative content that drives traffic to a website and social media platforms:

• Create social media strategy aligned with short-term and long-term marketing targets
• Write research-based content that is original and engaging
• Edit/proofread and quality check content
• Develop creative concepts for digital media, including social media creatives (This includes copy for creatives, infographics, and captions for social media)
• Develop authentic social media campaigns 
• Tie-in editorial calendars with trending digital initiatives and campaigns 

• Promote the business's brand identity via trendy, authentic and creative content 
• Create content for other marketing collateral as and when needed 
• Write content for web pages, ebooks, and video scripts as and when required
• Assist with creating content for business pitches as and when required
• Create original, witty, on-trend concepts for social media creatives and campaigns
• Work with the design team to ensure creatives are based on the brief and lead to online engagement