Quality Assurance Lead - Muelsoft

Position: Salesforce Technical Lead  

Location: Remote

Work Mode: Work From Home

Years of Exp: 

8+ Years of Salesforce Development Experience

2+ Years in Salesforce Technical Lead Role

We are seeking a highly experienced and hands-onSalesforce Lead Developer to lead enterprise Salesforce initiatives across Sales Cloud, Service Cloud, CPQ, integrations, and platform modernization programs.

The ideal candidate is a strong technical leader with deep Salesforce platform expertise, proven experience managing development teams, and the ability to architect scalable solutions for complex business environments. This role requires ownership across the full delivery lifecycle — from solution design and technical governance to deployment and stakeholder management.

You will work closely with architects, product owners, business stakeholders, and cross-functional teams to drive successful Salesforce implementations while mentoring developers and enforcing engineering best practices.

Key Responsibilities:

Technical Leadership

Lead Salesforce development teams across multiple projects and initiatives.

Provide technical direction, architecture guidance, and code review oversight.

Drive best practices for Salesforce development, deployment, and governance.

Mentor and coach junior and mid-level developers.

Collaborate with Solution Architects and business stakeholders to define scalable technical solutions.

Salesforce Solution Development

Design, develop, and implement enterprise Salesforce solutions using:

· Apex

· Lightning Web Components (LWC)

· Salesforce Flow

· Visualforce

· SOQL/SOSL

· REST/SOAP APIs

Build reusable frameworks and scalable platform components.

Develop custom business logic and UI solutions to support business operations.

Platform Optimization & Modernization

Analyzeexisting Salesforce orgs andidentifyopportunities for optimization and refactoring.

Lead modernization efforts including:

Migration from Workflow Rules/Process Builder to Flows

Trigger consolidation and optimization

Code refactoring and technical debt reduction

Governance and performance improvements

Ensure platform scalability, maintainability, and compliance with Salesforce best practices.

Integration & Enterprise Systems

Lead integration efforts between Salesforce and third-party enterprise applications.

Design and implement API-based integrations with billing systems, analytics platforms, ERP systems, and customer service tools.

Ensure secure and reliable integration architecture.

Sales Cloud, Service Cloud

Lead implementation and enhancement initiatives across:

· Sales Cloud

· Service Cloud

· Salesforce CPQ/ Salesforce RCA

Support lead-to-cash, quote-to-order, case management, and customer support processes.

Configure Omni-Channel routing, service consoles, and automation workflows.

Delivery Management

Participate in estimation, sprint planning, and technical solution discussions.

Oversee deployments, release management, UAT support, and production stabilization.

Ensure high-quality deliverables through proper testing and review processes.

Collaborate within Agile/Scrum delivery models.

Required Skills:

· Core Salesforce Expertise

· Strong hands-on experience with:

· Apex Development

· Lightning Web Components (LWC)

· Salesforce Flow

· Visualforce

· SOQL/SOSL

· Salesforce APIs & Integrations

Deep understanding of:

· Salesforce governor limits

· Security & sharing model

· Order of execution

· Enterprise design patterns

Experience with:

· Sales Cloud

· Service Cloud

· Salesforce CPQ/ Salesforce RCA

· Omni-Channel

· Data migration and deployment tools

· Leadership & Collaboration

· Proven ability to lead development teams and mentor engineers.

· Strong stakeholder communication and client-facing skills.

· Ability to drive technical discussions and architecture decisions.

· Strong problem-solving and analytical capabilities.

· DevOps & Delivery

· Experience with Salesforce deployment and CI/CD tools.

· Familiarity with Git/version control and release management practices.

· Experience working in Agile/Scrum environments.

Preferred Qualifications:

Salesforce Platform Developer I Certification

Salesforce Platform Developer II Certification

Salesforce App Builder Certification

Additional Architect or Consultant certifications are highly preferred

Preferred Experience:

Candidates with the following experience are strongly preferred:

Enterprise-scale Salesforce implementations

Large org refactoring and optimization programs

CPQ/ RCAimplementations

Complex API integrations

Migration from code-heavy environments to Flow-first architecture

High-volume data processing environments

Service console and customer support optimization projects

Analytics/CRM Analytics integrations

We are hiring Telecallers.

Objective

Reaching out to existing clients and new prospect to generate sales and build relationships.

Prerequisites

Should have excellent verbal and written communication skills, good interpersonal skills, and the ability to handle pressure. Should also be creative thinkers and have good listening skills.

Following will be broad job outlines

• Outbound calls (Make cold calls to potential customers to present products or services, explain their benefits, and encourage purchases or appointments) 
• Inbound calls (Manage incoming calls, resolve customer issues, and collect customer information) 
• Customer relationships (Build relationships with existing clients and foster rapport with potential clients) 
• Documentation (Create reports and documentation based on conversations with customers) 
• Sales pitches (Memorize and customize scripts for clients, and modify pitches based on customer demand)
• Customer data (Maintain contact information databases and collect customer data to improve the user experience)
• Communication (Interact with customers via various channels, including live chat, emails, social media, and direct calls)
• Follow up (Follow up with incoming leads and book appointments for the field sales team) 
• Compliance (Adhere to organizational guidelines and methodology) 

Company Description

Team Pumpkin is an integrated digital agency providing services to enterprises and brands. With offices in Bengaluru, Mumbai, Gurugram, and Kolkata, we specialize in research, strategy, marketing, analytics, and support for the online medium.

Role Description

This is a full-time, on-site role for a Model/Anchor located in Bengaluru. The Model/Anchor will work with our team to create engaging marketing content across various platforms and mediums, including social media, videos and live events. They will be responsible for developing and presenting compelling multimedia content and work closely with content creators, marketers, and other stakeholders to ensure a consistent voice and tone.

We are looking for a dynamic and creative individual to join our team as a Product Shoot and Reels Anchor. This unique role combines the skills of a product model, videographer, and social media content creator. If you have a passion for showcasing products, creating captivating videos, and engaging with an online audience, this role may be the perfect fit for you.

Are you a BHM/IHM pass-out?

Or

Are you a culinary expert?

Or

Do you have a passion for cooking and showing it to the world?

Do you want to become a social media influencer/ sensation/ celebrity?

If not, we will make you one.

Come Join us today!!!

Team Pumpkin is looking for a model who has the zeal to cook yummy food and present it like a star chef using advanced kitchen equipment.

Qualifications

• Prior experience as a model, anchor or presenter
• Outstanding communication skills, both written and verbal
• Ability to engage with the audience and create a strong connection
• Experience in interviewing people, producing reports, writing scripts, and creating engaging multimedia content across various platforms and mediums
• Experience and strong knowledge in social media and how to create effective content for each platform
• Good research skills, attention to detail and the ability to work collaboratively across multiple teams

Roles and Responsibilities

Code, develop, design and architect features related to the existing application. We  expect you to own modules end to end and take pride in the work products you  ship.

Lead from the front, when it comes to delivering high quality work products. Serve as a mentor to the team members

Create and define performance metrics. Ideate, innovate and hack through the  existing systems to improve performance

Perform code reviews, set coding practices and guidelines within the team.

Make sense of the product specs, be nimble in getting the issues resolved. Be a thought leader.

Critical Functional Skills

Solid understanding and knowledge of Java/C/C++. You should understand the concepts of multithreading, I/O, messaging, instrumentation etc and their  implementation in Java/Any other ObjectOriented Language.

Proficiency in the implementation of algorithms and the use of advanced data  structures to solve problems in computing. A solid foundation in the principles of  computer science is desired.

Ability to write clean, modular, and loosely coupled code by the use of design patterns.

He/She should be able to break down and architect complex software systems. For example

BuildCars Availability Engine for Ola.

Strong decisionmaking ability

Deep expertise in at least one programming language & tech stack.

Substantial experience in building complex and scalable solutions.

Strong object oriented design skills, ability to apply design patterns, and an uncanny ability to design intuitive module and class level interfaces

The ability to do deep problem solving and build elegant, maintainable solutions to complex problems.

Experience leading multi engineer projects and mentoring junior engineers

Experience with full life cycle development in any programming language on a Linux platform

Comprehensive operational experience including, optimizations, deployments and tuning servers like apache/mysql/tomcat/solr

Prior experience in working with Agile software methodologies (XP, Scrum), TDD, and Continuous Integration(CI/CD) a plus.

Experience in building data driven web application design and development is a plus

Expert level experience in building a scalable, large and complex business application

.Experience Required

:Typically with an experience of 5+ years of development experience in a product  firm.

Must have lead, designed, architected and delivered at least 1 project in his previous assignments independently.

Minimum Qualifications Required

Btech/MS from a reputed Institute

Deep expertise with any or combination programming languages: Java, C++, C#, Ruby, Scala,

Go any object oriented high level proprietary or open source language with strong programming constructs. We are not skill specific but go by strength in  competencies Machine coding Single machine in memory program

Need a working code with functionality Readable and well designed code with right abstractions, separation of concerns,right design patterns

Performant code with concurrency and efficient data structures

Write test cases covering the happy path and edge cases

Problem Solving

Choose the right combination of data structures to solve the problem

Identify most edge cases for the problem

Identify opportunities of parallelism: utilizes multicore solutions where applicable

Design & Architecture

Distributed systems design and system interaction

Identify API signatures

LLD with class design

Solve for performance & availability

About the Role:

We are seeking a skilled Business Analyst to join our IT team. As a Business Analyst, you will be responsible for bridging the gap between business needs and technology solutions. You will work closely with stakeholders, developers, and project managers to ensure that requirements are gathered, analyzed, and implemented in alignment with the company’s business objectives. This role demands strong analytical, problem-solving, and communication skills, along with a solid understanding of IT systems.

Key Responsibilities:

1. Requirement Gathering & Analysis:

• Engage with stakeholders to understand business needs and translate them into detailed functional and technical specifications.
• Conduct interviews, workshops, and research to gather business and technical requirements.
• Collaborate with cross-functional teams, including developers, project managers, and UX designers, to ensure project goals align with business objectives.

1. Documentation & Communication:

• Create and maintain Business Requirement Documents (BRD) and Functional Requirement Documents (FRD).
• Prepare user stories, use cases, and process flow diagrams.
• Communicate technical concepts to non-technical stakeholders, ensuring clarity and understanding.

1. System Modeling & Design:

• Utilize modeling tools (such as UML or BPMN) to create workflow diagrams and system architecture.
• Create wireframes and prototypes to visualize the functionality and design of new systems or enhancements.
• Identify process improvement opportunities and recommend solutions.

1. Data Analysis & Reporting:

• Analyze data to identify trends, forecast outcomes, and provide actionable insights to stakeholders.
• Work with SQL databases to query data and assist in reporting.
• Create data visualizations and dashboards using tools like Power BI or Tableau.

1. Project Support & Coordination:

• Work closely with the development team throughout the Agile development lifecycle, ensuring that requirements are implemented effectively.
• Assist in managing sprints, user acceptance testing (UAT), and quality assurance processes.
• Provide post-implementation support and address any issues that arise after system go-live.

1. Stakeholder Management:

• Serve as the primary point of contact between the business stakeholders and the IT team.
• Facilitate communication between all parties, ensuring that stakeholders’ needs are met.

1. Pre-Sales & Post-Sales Support:

• Assist in pre-sales activities by evaluating client requirements, conducting feasibility studies, and providing solutions.
• Participate in post-sales support, ensuring that solutions are successfully implemented and meet the customer’s expectations.

Required Skills & Qualifications:

• Educational Background: Bachelor’s degree in Information Technology, Computer Science, Business Administration, or related field.
• Experience: 1+ years of experience as a Business Analyst in an IT company or related field.
• Technical Skills:
• Proficiency in data analysis tools (e.g., SQL) and reporting software (e.g., Tableau, Power BI).
• Knowledge of process modeling tools (e.g., Visio, Lucidchart).
• Familiarity with Agile methodology and tools (e.g., JIRA, Confluence).
• Understanding of APIs and system integrations.

Responsibilities:

• Designing Hive/HCatalog data model includes creating table definitions, file formats, compression techniques for Structured & Semi-structured data processing

• Implementing Spark processing based ETL frameworks

• Implementing Big data pipeline for Data Ingestion, Storage, Processing & Consumption

• Modifying the Informatica-Teradata & Unix based data pipeline

• Enhancing the Talend-Hive/Spark & Unix based data pipelines

• Develop and Deploy Scala/Python based Spark Jobs for ETL processing

• Strong SQL & DWH concepts.

Preferred Background:

• Function as integrator between business needs and technology solutions, helping to create technology solutions to meet clients’ business needs

• Lead project efforts in defining scope, planning, executing, and reporting to stakeholders on strategic initiatives

• Understanding of EDW system of business and creating High level design document and low level implementation document

• Understanding of Big Data Lake system of business and creating High level design document and low level implementation document

• Designing Big data pipeline for Data Ingestion, Storage, Processing & Consumption

• Work experience as a Python Developer
• Expertise in at least one popular Python framework (like Django, Flask or Pyramid)
• Knowledge of object-relational mapping (ORM)
• Familiarity with front-end technologies (like JavaScript and HTML5)
• Team spirit
• Good problem-solving skills
• Write effective, scalable code
• Develop back-end components to improve responsiveness and overall performance
• Integrate user-facing elements into applications
• Test and debug programs
• Improve functionality of existing systems
• Implement security and data protection solutions

Software Engineer

Responsibilities

• Work with a performance oriented team driven by ownership and open to experiments.
• Learn to design systems for high accuracy, efficiency and scalability.
• Help us make decisions to shape our REST APIs for developers worldwide
• Think outside the box, adapting the latest software technologies
• Contribute to open source
• Be involved and drive product & design discussions.
• Contribute to our technical innovation by learning and sharing your knowledge with our Engineering teams

Requirements

• Graduation in any technical stream
• A minimum of (3 to 5 ) years of relevant experience
• Ability to work at all levels of the stack, from Golang/NodeJS+NoSQL/SQL to React/+HTML+CSS+Azure/AWS
• Good architectural & design skills.
• Take full ownership and responsibility for building, shipping, and maintaining core LoginRadius features, end to end.
• Design and architect complex new systems, focusing not only on performance and scalability, but also on crafting a beautiful user experience.
• Experience in Docker/Kubernetes is a plus
• Ability to build a feature from scratch & drive it to completion
• A willingness to learn new technology, whatever lets you deliver the best product

• Have worked at a product company is a plus