QA Engineer

REVIEW CRITERIA:

MANDATORY:

• Strong Customer Success, Large account management Profile
• Must have 5+ YOE in Customer Success, Account Management, or Client Relationship in a SaaS environment.
• Must have 3+ YOE in Team management
• Must have expertise in managing and ensuring long-term satisfaction and growth with the enterprise-level customers,
• Must be proficient in CRM and customer success tools
• Candidate for Hyderabad should know 1 more South Indian language (Tamil, Kannada, Malayalam) other than Telugu

PREFERRED:

• Retail, Manufacturing or FMCG
• Candidates for Hyderabad knowing any other south Indian language apart from Telegu

ROLE & RESPONSIBILITIES:

• Build and maintain strong relationships with key stakeholders within assigned high ticket accounts.
• Serve as the primary point of contact for strategic customers, ensuring their needs are met and expectations are exceeded.
• Develop and execute customer success plans, including onboarding, training, and ongoing support.
• Proactively identify and address customer challenges, providing solutions and recommendations to drive customer success.
• Collaborate with cross-functional teams, including Sales, Product, and Support, to ensure a seamless customer experience.
• Conduct regular business reviews with customers to review performance, identify areas for improvement, and present new opportunities.
• Monitor customer health metrics and proactively address any red flags to prevent churn.
• Act as a customer advocate, providing feedback and insights to internal teams to drive product enhancements and improvements.
• Stay up-to-date with industry trends and best practices in customer success management.

IDEAL CANDIDATE:

• Bachelor's degree in Business Administration, Accounts, or a related field.
• Minimum of 5 years of experience in a customer success role, preferably in a SaaS company.
• Proven track record of managing and retaining high-value customers.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers.
• Strong problem-solving and analytical skills, with the ability to identify and address customer challenges.
• Self-motivated and results-oriented, with the ability to work independently and as part of a team.
• Proficient in CRM software and other customer success tools.
• Ability to travel as needed to meet with customers.

Job Description: React Developer (3–5 Years Experience)

Location: Mumbai

Employment Type: Full-time

Role: Frontend Developer (React.js)

About the Role

We are looking for a highly skilled React Developer with 3–5 years of hands-on experience in building modern, scalable, and responsive web applications. The ideal candidate should be proficient in React.js, frontend architecture, state management, and UI best practices.

Key Responsibilities

• Develop responsive, high-performance web applications using React.js, JavaScript/TypeScript.
• Build reusable components and front-end libraries for future use.
• Work closely with UI/UX designers to convert wireframes and prototypes into functional user interfaces.
• Optimize applications for maximum speed, scalability, and cross-browser compatibility.
• Integrate RESTful APIs and work collaboratively with backend teams.
• Participate in code reviews and contribute to continuous improvement of best practices.
• Troubleshoot, debug, and enhance existing applications.
• Ensure high code quality through proper testing and documentation.

Required Skills & Experience

• 3–5 years of professional experience in React.js development.
• Strong proficiency in JavaScript (ES6+) and TypeScript.
• Hands-on experience with Redux, Context API, or other state-management libraries.
• Good understanding of HTML5, CSS3, SASS, and modern UI frameworks.
• Experience working with REST APIs, JSON, and asynchronous programming.
• Familiarity with build tools like Webpack, Vite, Babel, etc.
• Understanding of Git and version control workflows.
• Knowledge of React hooks, performance optimization, and component lifecycle.
• Experience with testing frameworks (Jest, React Testing Library) is a plus.

Good to Have

• Experience with Next.js or server-side rendering.
• Knowledge of UI libraries such as Material-UI, Ant Design, or Chakra.
• Familiarity with Agile/Scrum methodologies.
• Basic exposure to DevOps tools and CI/CD pipelines.

Why Join Us?

• Opportunity to work on cutting-edge technologies.
• Collaborative, fast-paced, and growth-oriented environment.
• Competitive compensation and employee benefits.

JD – Bench Sales Recruiter

Roles & Responsibilities:

• Handle Bench Sales / OPT candidates
• Build and maintain strong relationships with candidate.
• Identify suitable requirements based on candidate skills.
• Negotiation skills to deal with the client.
• Market and place candidates for various clients.

Requirements:

• Experience: 0-5 years in Bench Sales / Carrier Advisor
• Skills: Strong communication, marketing, and negotiation skills
• Availability: Must work night shifts (7:00 PM - 4:00 AM)
• Work Mode: 100% Onsite role at Ahmedabad, Gujarat
• Preferred: Immediate joiners

Roles and Responsibilities

 Writing, editing and publishing engaging content for various social networks, including Instagram, Linkedin, Twitter and Facebook etc.

 Tracking and reporting on social media responses by analyzing traffic to the site

 Update our social media pages with compelling company news, events, celebrations or solutions and services

 Respond to questions and comments on our social media pages in a timely and accurate manner

 Maintaining a visible online on social media presence and adhering to the marketing goals

 Increasing the company's awareness and readership by using relevant advertising techniques

 Optimize social media content (language, message, tone) on the basis of the behaviour of our target audience

 Familiarity with paid advertisement and aware about different websites, and tools for creating graphics, images and video content

 To create a range of engaging digital content such as Marketing and    

 Promotional videos and Reels to be used across a variety of online 

 platforms and social media channels.

 To help us maximise our online profile and develop our ever-growing social media presence through the creation of video driven strategies and digital media content.

 Pays attention to trends on Instagram Reels creating and analyzing what works for our business.

 Coordinate with the creative department to create advertising/engagement posts (e.g. for Company Events, Job posts, etc.)

 Contribute to the creation of various content materials including: Blogs, Articles, Website Pages, Email templates, Social Media posts etc

 Develop a deep understanding of MHFAI’s business, brand voice, and target audiences.

 Develop posts and articles on a wide range of topics that resonate with our target audience and drive traffic to our website

 Proofread and edit content to ensure high-quality standards, including grammar, spelling, and punctuation

 Continuously discover and implement new editing technologies and   industry best practices to maximize efficiency

 Requirements and skills

 3+ years of solid experience in digital content marketing or related fields

 Excellent written and oral Communication skills

 The ability to create original web content with images or videos

 Proven work experience as a Social Media content writer or a similar role

 Hands-on experience using various social media platforms to advertise

 Proven record of excellent writing demonstrated in a professional portfolio

 Ability to work independently with little or no daily supervision

 Working knowledge of SEO, analytics tools, and keyword research

 Strong research skills and the ability to synthesize complex information into clear and concise content

 Creative thinking and the ability to generate innovative ideas

Job description

Company Description

Realsta is an investment management and asset management company located in Gurugram. With approximately 400 crores in funds under advice and 1 lakh sq ft of assets under management, we focus on investing in real estate with a disciplined methodology. We align our interests with our clients and bring our operational expertise, on-ground insights, and large-scale capital to bear on every transaction.

Admin and Office Management:

• Manage office supplies, equipment procurement, and vendor relations.
• Organize and maintain leasing documentation and records.
• Coordinate meetings, appointments, and events for internal and external stakeholders.
• Handle correspondence via emails, calls, and letters.
• Oversee facility management to ensure office spaces are clean and organized.
• Manage the travel desk, petty cash, and promptly resolve administrative issues.
• Maintain administration reports, vendor invoices, and reconciled ledgers.

Operations and Leasing Management:

• Coordinate property showings, tours, and inspections for prospective tenants.
• Manage lease agreements, ensuring all necessary documents are prepared, signed, and filed.
• Facilitate lease negotiations and follow up on lease renewals.
• Track leasing inquiries and maintain a database of potential tenants.
• Maintain communication with management, staff, and vendors for smooth operations.
• Manage client relationships and act as a point of contact for operational needs.
• Monitor budgets, forecasts, and implement checks to mitigate operational risks.
• Negotiate contracts, monitor vendor performance, and ensure compliance with company policies.

Fitout and Facility Management:

• Collaborate with tenants and contractors for office fitouts.
• Ensure compliance with building codes and tenant improvement guidelines.
• Oversee construction, installation, and inspection of tenant improvements.
• Schedule and oversee property maintenance, repairs, and service contracts.
• Handle tenant requests promptly to maintain satisfaction and compliance with regulations.

Vendor and Pantry Management:

• Identify, evaluate, and manage relationships with vendors, contractors, and suppliers.
• Obtain bids, negotiate contracts, and ensure timely delivery of services.
• Manage pantry supplies, inventory, and vendor coordination to optimize costs and efficiency.
• Ensure cleanliness and organization of pantry and office spaces after meetings and events.

Tenant Relations and Customer Service:

• Build and maintain strong relationships with tenants.
• Address tenant inquiries, concerns, and complaints effectively.
• Conduct regular meetings and feedback sessions to improve service delivery.
• Support tenant onboarding and retention efforts throughout the lease term.

Qualifications:

• Bachelor's degree in Business Administration, Management, or related field.
• Proven experience in administrative and operational roles, preferably in a client-facing positions.
• Strong communication, organizational, and multitasking skills.
• Ability to manage budgets, negotiate contracts, and resolve conflicts effectively.
• Proficiency in MS Office Suite and familiarity with administrative software.
• Attention to detail and ability to prioritize tasks in a fast-paced environment.
• Strong leadership qualities and ability to work independently as well as part of a team.

Position: Full Stack Developer

Job Location: Mumbai

About BharatNXT

BharatNXT helps unlock the power of the under-utilized credit card that resides in your wallet. We provide the wings to your credit card, to become the Super Hero that you need in your time of need or to improve the working cashflows for your business.

- Through BharatNXT, any business can now pay your suppliers, rent, tax and compliance costs while unlocking discounts and the extra credit days that is available through your card.

Job Description

Roles and Responsibilities

• Determining development requirements and developing work schedules for the team.
• Delegating tasks and achieving daily, weekly, and monthly goals.
• Champion the adherence and implementation of best practices, processes, and standards.
• Perform code reviews and mentor the team. Ensure code meets functional, compatibility and security requirements.
• Take on complex development tasks and execute them efficiently and effectively.
• Translate application storyboards and use cases into functional applications. Clearly articulate the solutions and get there in most efficient way 
• Design and develop UI and back-end features for the enterprise platform.
• Help design, build, document and maintain the platform
• Identify risks and areas of improvement and take steps to address the risks and ensure continuous improvement.
• Analysing existing operations and scheduling training sessions and meetings to discuss improvements.
• Keeping up-to-date with industry trends and developments.
• Provide timely updates to relevant stakeholders via reports and meetings.
• Constantly be on the lookout for ways to improve the system, discover issues and deliver better value to the customer

Candidates Profile

• 4-6 years of hands-on experience developing complex enterprise software systems
• Hands-on experience refactoring code, writing modular reusable code and implementing microservices architecture.
• Proficient in system design and architecture best practices.
• Strong organizational and project management skills.
• Experience with Linux based environments
• Bachelor’s degree in computer science, engineering, or a related field.
• Proficiency in Java, Spring boot Framework, HTML, Javascript, CSS, Angular, MySQL,
• Proficiency in GIT, Jenkins, SonarQube, etc
• Familiarity with cloud-based deployment and architecture.
• Excellent technical, diagnostic, and troubleshooting skills.
• Strong leadership and organizational abilities.
• Knowledge and experience adhering to software development life cycle best practices including test-driven development (TDD), unit testing discipline, agile development, and CI/CD strategies. 
• An ability to translate real business problems into technical solutions. 
• Solid understanding of REST APIs
• Domain expertise in BFSI domain (more specifically Supply Chain Financing, dynamic discounting) is a plus
• Passionate about building quality software and scaling technology to meet the needs of tomorrow
• Writing testable software every day, with a focus on incremental innovation
• Keen to learn about new technologies and business innovations across industry 
• Keen to work in a dynamic fast paced startup environment
• Excellent communication skills that would help in sharing ideas with peers and the senior management

Responsibilities:

• Contact potential customers via telephone to promote products or services.
• Utilize scripts to engage customers in conversation and persuade them to purchase our offerings.
• Understand customer needs and requirements to recommend the most suitable products or services.
• Provide accurate information about product features, pricing, and after-sales services.
• Keep detailed records of calls and customer interactions, including recording sales and lead information.
• Follow up with customers to ensure satisfaction, resolve any issues, and maintain strong customer relationships.
• Meet or exceed sales targets and performance goals on a weekly and monthly basis.
• Stay updated on product knowledge and industry trends to effectively communicate with customers.
• Collaborate with the sales team to identify opportunities for cross-selling or upselling products.
• Handle objections and complaints professionally and escalate issues as needed to the appropriate department.
• Maintain confidentiality of customer information and adhere to company policies and procedures.
• Participate in training sessions and meetings to improve skills and knowledge.

Requirements:

• Bachelor’s degree or equivalent work experience.
• Proven experience as a telecaller or similar sales/customer service role is preferred.
• Excellent communication and interpersonal skills.
• Ability to effectively engage customers and build rapport over the phone.
• Strong persuasive and negotiation skills.
• Good listening skills and attention to detail.
• Ability to work independently and as part of a team.
• Proficiency in using CRM software and basic computer applications.
• Flexibility to work in shifts and adapt to changing priorities.
• Positive attitude and willingness to learn and grow in a dynamic environment.