QA Engineer

 an onboarding  Manager, you are the link between our customers and the product. You will :- Work with a wide variety of clients across the Ecommerce Industry and analyze/understand customer needs and translate them into the best possible Clickpost solution.- Respect project deadlines and keep track in order to deliver an outstanding customer experience.- Be responsible for your own portfolio of clients and engage with them from the onboarding until the go-live.- Work closely with our sales, product team, and tech team to ensure the best customer journey and aid product design and development.- Help our clients get the most out of Clickpost by providing training, demos, support, and reduce churns. About You :You are a proactive person with both commercial and analytical skills. You also :- Have excellent communication skills, and are comfortable speaking to stakeholders at different levels - from Product managers to CTOs;- Have Project management skills;- Have a Bachelor’s/Master’s degree;- Are flexible & self-structured with the ability to shift gears quickly and efficiently;- Are as excited about technology as we are;- Are able to communicate efficiently with developers and Product Managers;- Having experience in a similar position, in Startups or in Saas Company is a plus

We are looking for a Recruiter with full-cycle recruiting experience, from talent sourcing and attracting candidates to interviewing and hiring great employees.

Responsibilities

• Designing and implementing the overall recruiting strategy.
• Interacting with stakeholders and clients for understanding requirements, drafting JDs, interviews and negotiating results (where necessary).
• Sourcing and attracting candidates by using databases, social media etc.
• Conducting interviews and filtering candidates for open positions.
• Negotiating salaries and joining dates.
• Onboarding.

Required

• Expertise in any one hyper-scale (AWS/AZURE/GCP), including basic services like networking, data and workload management.
o AWS
Networking: VPC, VPC Peering, Transit Gateway, RouteTables, SecurityGroups, etc.
Data: RDS, DynamoDB, ElasticSearch
Workload: EC2, EKS, Lambda, etc.

o Azure
Networking: VNET, VNET Peering,
Data: Azure MySQL, Azure MSSQL, etc.
Workload: AKS, VirtualMachines, AzureFunctions

o GCP
Networking: VPC, VPC Peering, Firewall, Flowlogs, Routes, Static and External IP Addresses
Data: Cloud Storage, DataFlow, Cloud SQL, Firestore, BigTable, BigQuery
Workload: GKE, Instances, App Engine, Batch, etc.

• Experience in any one of the CI/CD tools (Gitlab/Github/Jenkins) including runner setup, templating and configuration.

• Kubernetes experience or Ansible Experience (EKS/AKS/GKE), basics like pod, deployment, networking, service mesh. Used any package manager like helm.

• Scripting experience (Bash/python), automation in pipelines when required, system service.

• Infrastructure automation (Terraform/pulumi/cloudformation), write modules, setup pipeline and version the code.

Optional
• Experience in any programming language is not required but is appreciated.
• Good experience in GIT, SVN or any other code management tool is required.
• DevSecops tools like (Qualys/SonarQube/BlackDuck) for security scanning of artifacts, infrastructure and code.
• Observability tools (Opensource: Prometheus, Elasticsearch, OpenTelemetry; Paid: Datadog, 24/7, etc)

Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contract ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople 

Requirements

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• Bachelor degree in any domain
• He has experience of at least of 3 years filed of banking, insurance and microfinance.

About Us

upGrad is an online education platform building the careers of tomorrow by offering the most industry-relevant programs in an immersive learning experience. Our mission is to create a new digital-first learning experience to deliver tangible career impact to individuals at scale. upGrad currently offers programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship, etc. upGrad is looking for people passionate about management and education to help design learning programs for working professionals to stay sharp and stay relevant and help build the careers of tomorrow.

• upGrad was awarded the Best Tech for Education by IAMAI for 2018-19,
• upGrad was also ranked as one of the LinkedIn Top Startups 2018: The 25 most sought-after startups in India.
• upGrad was earlier selected as one of the top ten most innovative companies in India by FastCompany.
• We were also covered by the Financial Times along with other disruptors in Ed-Tech.
• upGrad is the official education partner for Government of India - Startup India program.
• Our program with IIIT B has been ranked #1 program in the country in the domain of Artificial Intelligence and Machine Learning.

Roles & Responsibilities

• Writing clean, high-quality, high-performance, maintainable code.
• Develop and support software including applications, database integration, interfaces, and new functionality enhancements.
• Coordinate cross-functionally to insure project meets business objectives and compliance standards. 
• Support test and deployment of new products and features.
• Participate in code reviews.

Skills Required

• A highly talented developer with 6-9 years of hands-on experience in building secure and scalable web based applications using Java in backend and JS based frontend frameworks
• Strong knowledge of Java 8+, databases (SQL and NoSQL) , MySql, Mongo
• Experience working with Cassandra, Spring Boot, Apache Spark, Kafka, RabbitMQ is highly desirable.
• Working knowledge of any one or more of AngularJS/ReactJS/VueJS and CSS3, HTML5.
• Strong experience in data modelling for data storage tools in SQL; experience with noSQL is highly desirable.
• Experience building scalable solutions for 2x, 5x and 10x growth with high quality and flexibility.
• Practitioner of test driven development practices. Experience in creating and adhering to best practices for development.
• Experience working with container technologies like Docker and knowledge of CI/CD processes for automated integration and deployment. Basic knowledge of AWS preferred.
• Strong experience in Microservices (SRP) paradigm.
• Willing to learn new technologies (Golang).

Must possess strong customer service skills

Excellent written and verbal communication

Must have good negotiation skills and must be able to create good presentations

Must have excellent interpersonal skills and must be detail-oriented and an active listener

Ability to work under pressure

Should have your own laptop / Vehicle Ability to think pro-actively to attain the task assigned. Employee support is highly required to stay a long period with the company.

A passion for sales & willing to visit the client's place on a daily basis.

Be ready to take a survey of the project by home.

Daily visit a minimum of 25 outlets and 25 home visits Explaining product benefits

Requirements: • Echnically Hands-on, prior experience with scalable Architecture. • Bring 3-8 years of software engineering and product delivery experience. • Strong background in algorithms. • Excellent command over Data Structures and Algorithms. • Strong problem solving and analytical skills. • Objective-C or Swift language proficiency along with Cocoa Touch knowledge. • Hands on experience working with Storyboards, constraints and also know about different UI animations. • Knowledge about delegates, protocols, notifications and application life cycle. • Knowledge about Push notification services. • Knowledge about third party SDK integrations.

The CRM Developer Will be responsible for designing, developing and maintaining configurations, custom code and integrations for our enterprise Salesforce.com CRM implementation using the full Salesforce toolset including Visualforce, Lightning, Apex, JavaScript, Validation Rules, Workflows, Process builder, Approval processes and other technologies to design and develop customized Salesforce.com solutions. This is a hands-on role and the successful candidate will be instrumental in leading the team in the migration of the SFDC organization from Classic to Lightning including development of Lightning components and use of the best practices for Lightning design methodology. This person will also drive the development of new integration and will work closely with the business and our partners to identify practical solutions through existing and/or new application systems technology, and will be responsible for development, testing, and ongoing support.