QA Engineer

Job Role: Customer Support Executive

Location: Gurugram, Haryana

Salary: Up to ₹20,000 per month (based on interview performance)

About the Role

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executivess. The role involves assisting customers, resolving queries, and ensuring a smooth and positive customer experience through multiple communication channels.

Key Responsibilities

• Handle customer queries through calls, chat, and email in a professional manner
• Provide accurate information, guidance, and solutions to customers
• Maintain high levels of customer satisfaction and service quality
• Understand customer concerns and ensure timely resolution
• Maintain proper records and follow company processes

Eligibility Criteria

• 12th Pass or Graduate from any stream
• Good communication and interpersonal skills
• Confident personality with a customer-focused approach
• Basic computer knowledge and ability to handle multiple tasks

Job Title : Digital Marketing Specialist (SEO, SMO & Performance Marketing)

Experience : 2+ Years

Location : Noida (Work from Office)

Job Summary :

We are seeking a skilled Digital Marketing Specialist with expertise in SEO (On-page & Off-page), SMO, Performance Marketing (Google Ads & Meta Ads), and hands-on experience with CMS platforms like WordPress, Shopify, or Magento etc.

The role requires a data-driven marketer who can optimize campaigns, boost online visibility, and deliver measurable business growth.

Mandatory Skills :

• SEO (On-page & Off-page), SMO, Performance Marketing (Google Ads & Meta Ads), CMS (WordPress/Shopify/Magento etc.), Google Analytics, Search Console.

Key Responsibilities :

• Execute On-page & Off-page SEO strategies to improve search rankings and website traffic.
• Plan, run, and optimize Performance Marketing campaigns on Google Ads & Meta Ads (Facebook/Instagram Ads).
• Develop and implement SMO strategies to increase engagement and reach across social platforms.
• Manage and update websites on CMS platforms (WordPress, Shopify, Magento, etc.).
• Track, analyze, and report performance metrics for SEO, SMO, and paid campaigns.
• Stay updated with the latest digital marketing trends, tools, and best practices.

Requirements :

• Minimum 2+ years of experience in SEO, SMO, and Performance Marketing.
• Proven expertise in Google Ads, Meta Ads Manager, WordPress, Shopify, Magento.
• Strong analytical skills with knowledge of Google Analytics, Search Console, and SEO tools.
• Good communication skills with ability to optimize content for search & conversions.

As an Engineering Manager, you'll lead efforts to strengthen and optimize our state-of-the-art systems, ensuring high performance, scalability, and efficiency across our suite of trading solutions.

The core responsibilities for the job include the following:

Technical Expertise:

• C++ coding and debugging to strengthen and optimize systems.
• Design and architecture (HLD/LLD) to ensure scalable and robust solutions.
• Implementing and enhancing DevOps, Agile, and CI/CD pipelines to improve development workflows.
• Managing escalations and ensuring high-quality customer outcomes.

Architecture and Design:

• Define and refine the architectural vision and technical roadmap for enterprise software solutions.
• Design scalable, maintainable, and secure systems in line with business goals.
• Collaborate with stakeholders to translate requirements into technical solutions.
• Driving engineering initiatives to foster innovation, efficiency, and excellence.

Project Management:

• Oversee project timelines, deliverables, and quality assurance processes.
• Coordinate cross-functional teams to ensure seamless integration of systems.
• Identify risks and proactively implement mitigation strategies.

Technical Leadership:

• Lead and mentor a team of engineers, fostering a collaborative and high-performance culture.
• Provide technical direction and guidance on complex software engineering challenges.
• Drive code quality, best practices, and standards across the engineering team.

Requirements:

• 10-15 years in the tech industry, with 2-4 years in technical leadership or managerial roles.
• Technical Expertise: Expertise in C++ development, enterprise architecture, and scalable system design, and proficiency in performance optimization, scalability, software architecture, and networking principles.
• Extensive experience managing the full development lifecycle of large-scale software products, from concept to deployment.
• Strong knowledge of STL containers, multi-threading concepts, and algorithms.
• Solid understanding of memory management and efficient resource utilization.
• Microservices Architecture Expertise: Experience in designing and implementing scalable, reliable microservices.
• Strong Communication and Decision-making skills: Ability to clearly articulate trade-offs, make informed decisions, and ensure alignment across stakeholders.
• Commitment to Creating and fostering Engineering Excellence: Deep understanding of best practices, including code quality, testability, security, and release management, and passion for fostering a strong engineering culture and continuously improving developer workflows and tools.
• Self-Driven and Motivated: Ability to operate independently while driving impactful results.

Position Overview: We are seeking a State Sales head with a passion for education and a proven track record

in sales to lead and expand our presence in the Punjab state. Ambitious and energetic candidates required

expertise in customer aquacation strategy & dedication for effective sales & marketing strategy to drive

sustainable financial growth with forging strong relationships & product knowledge.

Key Responsibilities:

● Sales Strategy: Develop & execute a comprehensive sales strategy that aligns with the company's

goals and objectives. Continuously evaluate and refine the strategy based on market trends & customer

feedback.

● Revenue Growth: Meet and exceed revenue targets by identifying business opportunities, negotiating

contracts, and managing the sales pipeline. Foster long-term relationships with key accounts.

● Market Analysis: Stay updated on industry trends, customer needs to inform product development and

sales strategies. Conduct market research,competition & competitor analysis to identify opportunities

for growth.

● Sales Process Optimization: Implement & improve sales processes, systems & follows the best

practices in sales and customer relationship management, use tools to enhance efficiency &

effectiveness.

● Reporting and Analysis: Regularly analyze sales data and performance metrics to provide insights

and recommendations for improvement. Present reports to senior management to track progress and

make informed decisions.

● Customer Engagement: Collaborate with the marketing team to create targeted marketing campaigns,

promotions, and events to attract and retain customers. Ensure exceptional customer satisfaction

through effective communication and support.

● Collaboration: Identify and establish strategic partnerships with educational institutions, organizations

& other stakeholders to expand the company's reach and influence in the EdTech sector.

Qualification and experience:

● Proven working experience as a State Sales head in K-12 or CBSE school business,

● Proven sales track record, computer Proficiency for proposal development & CRM tools

● Market knowledge, strong relationship is expected with ability to build rapport

● Good analytical & Strong problem solving skills, listening and questioning skills, combined with the

ability to interact confidently with clients, able to work under pressure in result oriented manner

● Graduate from any branch computer science, MBA, BA, B.Com

● Edtech/Book publisher or sales & marketing experience are added advantages

Company Overview

We are a dynamic startup dedicated to empowering small businesses through innovative technology solutions. Our mission is to level the playing field for small businesses by providing them with powerful tools to compete effectively in the digital marketplace. Join us as we revolutionize the way small businesses operate online, bringing innovation and growth to local communities.

Job Description

We are seeking a skilled and experienced Data Engineer to join our team. In this role, you will develop systems on cloud platforms capable of processing millions of interactions daily, leveraging the latest cloud computing and machine learning technologies while creating custom in-house data solutions. The ideal candidate should have hands-on experience with SQL, PL/SQL, and any standard ETL tools. You must be able to thrive in a fast-paced environment and possess a strong passion for coding and problem-solving.

Required Skills and Experience

• Minimum 5 years of experience in software development.
• 3+ years of experience in data management and SQL expertise – PL/SQL, Teradata, and Snowflake experience strongly preferred.
• Expertise in big data technologies such as Hadoop, HiveQL, and Spark (Scala/Python).
• Expertise in cloud technologies – AWS (S3, Glue, Terraform, Lambda, Aurora, Redshift, EMR).
• Experience with queuing systems (e.g., SQS, Kafka) and caching systems (e.g., Ehcache, Memcached).
• Experience with container management tools (e.g., Docker Swarm, Kubernetes).
• Familiarity with data stores, including at least one of the following: Postgres, MongoDB, Cassandra, or Redis.
• Ability to create advanced visualizations and dashboards to communicate complex findings (e.g., Looker Studio, Power BI, Tableau).
• Strong skills in manipulating and transforming complex datasets for in-depth analysis.
• Technical proficiency in writing code in Python and advanced SQL queries.
• Knowledge of AI/ML infrastructure, best practices, and tools is a plus.
• Experience in analyzing and resolving code issues.
• Hands-on experience with software architecture concepts such as Separation of Concerns (SoC) and micro frontends with theme packages.
• Proficiency with the Git version control system.
• Experience with Agile development methodologies.
• Strong problem-solving skills and the ability to learn quickly.
• Exposure to Docker and Kubernetes.
• Familiarity with AWS or other cloud platforms.

Responsibilities

• Develop and maintain our inhouse search and reporting platform
• Create data solutions to complement core products to improve performance and data quality
• Collaborate with the development team to design, develop, and maintain our suite of products.
• Write clean, efficient, and maintainable code, adhering to coding standards and best practices.
• Participate in code reviews and testing to ensure high-quality code.
• Troubleshoot and debug application issues as needed.
• Stay up-to-date with emerging trends and technologies in the development community.

How to apply?

• If you are passionate about designing user-centric products and want to be part of a forward-thinking company, we would love to hear from you. Please send your resume, a brief cover letter outlining your experience and your current CTC (Cost to Company) as a part of the application.

Join us in shaping the future of e-commerce!

Someone with hands-on experience with Story Boarding, typography, Color, Vector illustration, Social Media Ads, carousels ,Image selection.

Other Design Skills, Layout Skills, Illustrations, Infographics, Creativity, Flexibility, Attention to Detail, Deadline-Oriented, Desktop Publishing Tools.

Strong liaison skills to deliver assignments in time.

Up to date with industry leading software and technologies (Illustrator, In Design, Corel Draw, Photoshop etc.)

Professionalism regarding time, costs and deadlines.

Proven graphic design skills, Backed by a strong portfolio.

• Key responsibility is to design and develop a data pipeline including the architecture, prototyping, and development of data extraction, transformation/processing, cleansing/standardizing, and loading in Data Warehouse at real-time/near the real-time frequency. Source data can be structured, semi-structured, and/or unstructured format.
• Provide technical expertise to design efficient data ingestion solutions to consolidate data from RDBMS, APIs, Messaging queues, weblogs, images, audios, documents, etc of  Enterprise Applications, SAAS applications, external 3rd party sites or APIs, etc through ETL/ELT, API integrations, Change Data Capture, Robotic Process Automation, Custom Python/Java Coding, etc
• Development of complex data transformation using Talend (BigData edition), Python/Java transformation in Talend, SQL/Python/Java UDXs, AWS S3, etc to load in OLAP Data Warehouse in Structured/Semi-structured form
• Development of data model and creating transformation logic to populate models for faster data consumption with simple SQL.
• Implementing automated Audit & Quality assurance checks in Data Pipeline
• Document & maintain data lineage to enable data governance
• Coordination with BIU, IT, and other stakeholders to provide best-in-class data pipeline solutions, exposing data via APIs, loading in down streams, No-SQL Databases, etc

Requirements

• Programming experience using Python / Java, to create functions / UDX
• Extensive technical experience with SQL on RDBMS (Oracle/MySQL/Postgresql etc) including code optimization techniques
• Strong ETL/ELT skillset using Talend BigData Edition. Experience in Talend CDC & MDM functionality will be an advantage.
• Experience & expertise in implementing complex data pipelines, including semi-structured & unstructured data processing
• Expertise to design efficient data ingestion solutions to consolidate data from RDBMS, APIs, Messaging queues, weblogs, images, audios, documents, etc of  Enterprise Applications, SAAS applications, external 3rd party sites or APIs, etc through ETL/ELT, API integrations, Change Data Capture, Robotic Process Automation, Custom Python/Java Coding, etc
• Good understanding & working experience in OLAP Data Warehousing solutions (Redshift, Synapse, Snowflake, Teradata, Vertica, etc) and cloud-native Data Lake (S3, ADLS, BigQuery, etc) solutions
• Familiarity with AWS tool stack for Storage & Processing. Able to recommend the right tools/solutions available to address a technical problem
• Good knowledge of database performance and tuning, troubleshooting, query optimization, and tuning
• Good analytical skills with the ability to synthesize data to design and deliver meaningful information
• Good knowledge of Design, Development & Performance tuning of 3NF/Flat/Hybrid Data Model
• Know-how on any No-SQL DB (DynamoDB, MongoDB, CosmosDB, etc) will be an advantage.
• Ability to understand business functionality, processes, and flows
• Good combination of technical and interpersonal skills with strong written and verbal communication; detail-oriented with the ability to work independently

Functional knowledge

• Data Governance & Quality Assurance
• Distributed computing
• Linux
• Data structures and algorithm
• Unstructured Data Processing