Python Developer Intern

Sr Software Engineer-IBM Sterling DOM/OMS

• Location: India - Hyderabad

Job Description

Job Title: IBM Sterling DOM Sr Software Engineer – Supply Chain DTC 

Job Summary 

We are seeking an experienced IBM Sterling DOM Production Support Lead to oversee production support operations for our IBM Sterling Order Management (DOM) platform supporting Direct-to-Consumer (DTC) and omnichannel fulfillment processes. This role will be responsible for ensuring application stability, leading incident resolution efforts, managing support teams, driving operational excellence, and serving as the primary point of contact for business and technology stakeholders. 

The ideal candidate will possess strong IBM Sterling DOM expertise, production support leadership experience, and a proven ability to manage critical business applications in a fast-paced, global environment. 

Key Responsibilities 

Production Support Leadership 

• Lead L2/L3 production support activities for IBM Sterling DOM applications and related integrations. 
• Manage daily support operations, ticket queues, service requests, and incident resolution activities. 
• Ensure adherence to SLAs, operational KPIs, and support processes. 
• Provide leadership and guidance to support analysts and offshore/onshore support teams. 
• Coordinate support coverage, shift planning, and on-call rotations. 

Incident & Problem Management 

• Lead major incident management and drive resolution of critical production issues. 
• Coordinate cross-functional teams including Development, Infrastructure, Middleware, Cloud, and Business Operations. 
• Conduct Root Cause Analysis (RCA) and ensure corrective and preventive actions are implemented. 
• Track recurring issues and drive long-term stabilization initiatives. 
• Escalate risks and service-impacting issues appropriately. 

IBM Sterling DOM & Integration Support 

• Support Sterling DOM modules including Order Capture, Inventory Visibility, Sourcing, Fulfillment, Shipment Processing, and Returns. 
• Oversee troubleshooting of APIs, services, agents, integrations, and order orchestration workflows. 
• Support integrations with ERP, eCommerce, CRM, WMS, YMS, TMS, and third-party logistics systems. 
• Ensure critical order management and fulfillment processes operate efficiently. 

Operational Excellence & Service Delivery 

• Monitor application health, performance, and operational metrics. 
• Drive continuous improvements in monitoring, automation, and support processes. 
• Lead release readiness reviews, deployment support, and post-production validation activities. 
• Ensure compliance with ITIL-based Incident, Problem, Change, and Release Management processes. 
• Develop and maintain support runbooks, knowledge articles, and operational documentation. 

Stakeholder Management 

• Serve as the primary support contact for business and technology stakeholders. 
• Provide regular updates on incidents, service performance, risks, and operational improvements. 
• Facilitate governance meetings, operational reviews, and leadership status reporting. 
• Build strong relationships across global teams and business functions. 

Qualifications

Required Qualifications 

Education 

• Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field. 

Experience 

• 6+ years of IT experience with at least 5 years supporting IBM Sterling DOM/OMS environments. 
• 4+ years of experience leading production support teams or service delivery functions. 
• Strong experience supporting DTC, omnichannel commerce, and supply chain fulfillment operations. 
• Experience managing major incidents and coordinating cross-functional resolution efforts. 

Technical Skills 

• IBM Sterling DOM/OMS (Version 9.x/10+ preferred). 
• REST/SOAP APIs, XML, XSLT, SQL, MQ, JMS. 
• Working knowledge of Java/J2EE and UNIX/Linux environments. 
• Experience with WebSphere, middleware technologies, and integration troubleshooting. 
• Familiarity with monitoring tools such as Splunk, Dynatrace, AppDynamics, Grafana, or similar platforms. 
• Exposure to cloud and container platforms including AWS, Azure, GCP, Docker, and Kubernetes. 

Preferred Qualifications 

• Experience supporting Sterling DOM GEO-distributed environments. 
• Knowledge of microservices architecture and distributed systems. 
• Experience with Sterling performance tuning and system optimization. 
• Background supporting WMS, YMS, ERP, TMS, or broader Supply Chain Management (SCM) platforms. 
• ITIL Foundation or ITIL Practitioner certification. 
• IBM Sterling OMS/DOM certification. 
• Cloud certifications (AWS, Azure, or GCP) preferred. 

Key Competencies 

• Strong leadership and team management skills. 
• Excellent analytical, troubleshooting, and decision-making abilities. 
• Exceptional verbal and written communication skills. 
• Ability to manage multiple priorities in a high-volume production environment. 
• Strong stakeholder management and customer service orientation. 
• Proven ability to drive operational excellence and continuous improvement initiatives. 
• 
  

Sigmoid works with a variety of clients from start-ups to fortune 500 companies. We are looking for a detailed oriented self-starter to assist our engineering and analytics teams in various roles as a Software Development Engineer.

This position will be a part of a growing team working towards building world class large scale Big Data architectures. This individual should have a sound understanding of programming principles, experience in programming in Java, Python or similar languages and can expect to

spend a majority of their time coding.

Location - Bengaluru and Hyderabad

Responsibilities:

● Good development practices

○ Hands on coder with good experience in programming languages like Java or

Python.

○ Hands-on experience on the Big Data stack like PySpark, Hbase, Hadoop, Mapreduce and ElasticSearch.

○ Good understanding of programming principles and development practices like checkin policy, unit testing, code deployment

○ Self starter to be able to grasp new concepts and technology and translate them into large scale engineering developments

○ Excellent experience in Application development and support, integration development and data management.

● Align Sigmoid with key Client initiatives

○ Interface daily with customers across leading Fortune 500 companies to understand strategic requirements

● Stay up-to-date on the latest technology to ensure the greatest ROI for customer &Sigmoid

○ Hands on coder with good understanding on enterprise level code

○ Design and implement APIs, abstractions and integration patterns to solve challenging distributed computing problems

○ Experience in defining technical requirements, data extraction, data

transformation, automating jobs, productionizing jobs, and exploring new big data technologies within a Parallel Processing environment

● Culture

○ Must be a strategic thinker with the ability to think unconventional /

out:of:box.

○ Analytical and data driven orientation.

○ Raw intellect, talent and energy are critical.

○ Entrepreneurial and Agile : understands the demands of a private, high growth company.

○ Ability to be both a leader and hands on "doer".

Qualifications: -

- Years of track record of relevant work experience and a computer Science or related technical discipline is required

- Experience with functional and object-oriented programming, Java must.

- hand-On knowledge in Map Reduce, Hadoop, PySpark, Hbase and ElasticSearch.

- Effective communication skills (both written and verbal)

- Ability to collaborate with a diverse set of engineers, data scientists and product managers

- Comfort in a fast-paced start-up environment

Preferred Qualification:

- Technical knowledge in Map Reduce, Hadoop & GCS Stack a plus.

- Experience in agile methodology

- Experience with database modeling and development, data mining and warehousing.

- Experience in architecture and delivery of Enterprise scale applications and capable in developing framework, design patterns etc. Should be able to understand and tackle technical challenges, propose comprehensive solutions and guide junior staff

- Experience working with large, complex data sets from a variety of sources

Job Description - Sr. SDET

Creator of frameworks and tools that help engineering move fast. Advocates best practices. Metric & Data-driven in

decisions.

Do you thrive to help ship awesome software, not just prevent poor software from being released?

At TestVagrant we believe that shipping awesome software requires more than just testing and test automation. It

involves constant improvements to processes, tools, testing techniques, and approaches. It involves collaborating

with engineering & business teams, collecting metrics, analysing data, and innovating constantly.

If you're someone who champions & advocates quality, understands risks, and is courageous to drive the change,

then this position was made for you!

More about TestVagrant

We are a team of software consultants specializing in test engineering. We partner with our clients in their ambitious digital missions & integrate business, engineering, and technology to deliver quality software faster and safer.

As consultants, our goal is to ship awesome software. By expanding our identities and playing overlapping roles

across business, engineering & technology, we bring a deeper and more positive impact in amplifying business growth for our clients.

Our engineers have been building and contributing to open-source projects. Ekam.Studio and Optimus are a few to mention. Our thoughts and opinions are reflected in articles, blogs, and books.

You’ll spend time on the following:

● You will proactively seek out ways to avoid common software-testing problems such as test case duplication,

flaky tests, and maintainability

● You will pair including but not limited to devs, business analysts, engineering managers and operations to

identify gaps & improve team efficiencies

● Strive for quality to be baked-in and aspire to shift quality to the left

● Extend your passion for quality assurance practices to enable the engineering teams & coaches to adopt a

testing mindset.

● Spike, Compare and choose the right tools and eco-system for scalable and fast test automation

● Drive the creation of reliable automated testing frameworks with strong reporting capabilities that ensures

simple, effective analysis of failures for your team to use

● Capture metrics to measure the quality and make decisions that improve quality

The outcomes of this role include:

● The team is able to get faster feedback for changes and express confidence in safety-net

● The team is able to measure and gain insights into improvements to the product quality

● Team expresses increased confidence and trust in test assets

You’ll also spend time on the following:

● Storytelling and socializing the tech and engineering success stories across TestVagrant

● Take initiative and participate in others, that move organization forward, aligning with tech and engineering first culture

● Mentor the SDETs to grow in the direction of Sr. SDETs

● To achieve the above, most of the following experience is a must:

● You have worked as a Quality Analyst as part of a distributed engineering team, pairing with Devs, Business Analysts, and Infra teams

● You have championed the quality domain and are proficient in functional, non-functional, and exploratory testing techniques

● You have championed the testing domain and applied wisdom to prevent common mistakes

● You have collaborated with business and engineering teams to arrive at non-functional requirement

● You have contributed to various layers of the test pyramid

● You have designed, developed, and evolved scalable test automation frameworks from scratch

● You have proficiency in automation tools and techniques, including but not limited to Web, Mobile, and APIs

● You have the ability to pick up new tech stack and contribute to developing test assets

● You have worked with code coverage tools, linting, and static code analysers

Description:

                         We are looking for skilled PHP developer with 1+ years of hands on experience in

                         Front - End and Back -End programming in PHP and MySQL.

Skills:

• MVC Framework (Laravel preferred /CI).
• CSS
• Bootstrap
• JavaScript
• jQuery
• MySQL

Preference will be given to:

• React JS
• Vue JS

• Developing a deep understanding of our vast data sources on the web and knowing exactly how, when, and which data to scrap, parse and store
• Working closely with Database Administrators to store data in SQL and NoSQL databases
• Developing frameworks for automating and maintaining constant flow of data from multiple sources
• Working independently with little supervision to research and test innovative solutions skills

Desired Candidate Profile

• Bachelor/ Master’s degree in Computer science/ Computer Engineering/ Information Technology
• 1 - 5 years of relevant experience
• Strong coding experience in Python (knowledge of Java, JavaScript is a plus)
• Experience with SQL and NoSQL databases
• Experience with multi-processing, multi-threading, and AWS/Azure
• Strong knowledge of scraping frameworks such as Python (Request, Beautiful Soup), Web Harvest and others
• In depth knowledge of algorithms and data structures & previous experience with web crawling is a must    

What you need to have: