
ROLES AND RESPONSIBILITIES
Essential Functions:
- Handle a portfolio of projects and clients in parallel from Fortune 1000 companies and across geographies.
- Plan for a quarter ahead and develop an execution plan for projects and people in the team. Need to be ahead of both client and internal resources in planning and execution.
- Establish and maintain strong relationships with product delivery, the sales team, client and account managers.
- Make sure that the projects are achieving promised business value/RoI and figure out ways to achieve it if there is a gap.
- Build Rapport with clients and manage those effectively, high end consulting touch would be required
- Manage escalations, variations, complexities in projects effectively.
- Able to effectively use the established frameworks in project execution, client handling, resource utilization, resource mentoring etc.
- Directly supervises functional consultants, solution architects; conducts employee performance reviews/evaluations and career development discussions
- Manage up- Make sure to keep the higher management honest and able to strike a right balance between issues/items that are to be escalated vs that are to be handled.
REQUIREMENTS AND QUALIFICATIONS
Education:
- Bachelor's or Master’s Degree (preferably from a top reputed university)
- Strong presentation and facilitation skills with small and large groups
- Strong analytical skills with the ability to understand Fortune 1000 client business complexities and handle those
Experience:
- Overall 8+ years of professional services experience with extensive experience in customer facing roles and involved in requirements gathering, gap analysis, feasibility study etc.
- Minimum 2 years of experience as Project manager or equivalent role demonstrating management and leadership experience, preferably in a fast paced consulting / professional services set-up.
- Minimum 1 year of experience managing large portfolio, leading cross-functional teams and tracking the project progress against the plans
- Experience in leading and mentoring people as part of the project life cycle.
- Experience in following the established processes/standards/templates to achieve successful results.
- Experience with Invoice-to-Cash related business process is desirable
Critical Knowledge, Skills, and Abilities Requirements:
- Excellent communication and presentation skills
- Team management and collaboration skills
- Strong organizational skills and detail oriented
- Ability to negotiate with stakeholders and have challenging discussions
- Proven problem solving, risk mitigation and analytical skills
- Excellent team and interpersonal skills
- Strong ownership to drive the projects from start to finish with maximum client delight

Similar jobs
Skills:
ReactJS/ReactNative (Mandatory)
NodeJs (Preferred)
MongoDB
Express
Min Exp – 4 years
Location – Dwarka, Delhi
Immediate joiners are preferred
About the company – We are a web development and digital marketing company in Delhi, India. We have been serving our clients globally since 2012. We offer quality assured and revenue driven digital services at affordable rate.
Role summary - We seek an experienced Web3 Developer to join our team and help us build and maintain our Ecosystem based on blockchain. Our platform is built using React for the front end, Node.js, TypeScript, MongoDB for the backend, and Solidity for smart contracts. Someone passionate about blockchain technology and with a strong understanding of the Web3 ecosystem.
Responsibilities:
1. Blockchain Solution Design:
- Collaborate with stakeholders to understand business requirements and identify areas where blockchain technology can add value.
- Design and architect blockchain solutions, including selecting appropriate blockchain platforms, consensus mechanisms, data structures, and smart contract frameworks.
- Develop technical specifications, system architectures, and integration strategies for blockchain-based applications.
- Ensure blockchain solutions align with industry best practices, security standards, and compliance requirements.
2. Blockchain Development:
- Lead the development and implementation of blockchain applications, smart contracts, and decentralized protocols.
- Design and implement APIs and integration points for seamless interaction between blockchain and existing enterprise systems.
- Conduct thorough testing and debugging to ensure blockchain solutions' performance, security, and reliability.
- Collaborate with development teams to define blockchain development coding standards and best practices.
3. Security and Privacy:
- Implement robust security measures, encryption techniques, and access controls to protect blockchain data and transactions.
- Address privacy concerns and design solutions that ensure the confidentiality of sensitive information while maintaining transparency.
- Stay up-to-date with the latest security vulnerabilities and recommend strategies to mitigate risks in blockchain implementations.
4. Scalability and Performance Optimization:
- Optimize blockchain solutions to enhance scalability, transaction throughput, and system performance.
- Evaluate and implement scaling solutions, such as sharding, sidechains, or layer 2 protocols, to address the limitations of blockchain platforms.
- Conduct load testing and performance tuning to identify bottlenecks and optimize resource utilization.
5. Blockchain Governance and Consensus:
- Define governance models and consensus mechanisms suitable for specific use cases and industry requirements.
- Assess and recommend appropriate consensus algorithms, such as Proof of Work (PoW), Proof of Stake (PoS), or Practical Byzantine Fault Tolerance (PBFT), based on the project's needs.
- Establish protocols for transaction validation, block verification, and network participation.
6. Research and Innovation:
- Stay updated with the latest advancements and emerging trends in blockchain technology.
- Conduct research and experimentation to explore the potential of new blockchain platforms, protocols, and tools.
- Evaluate and recommend third-party blockchain solutions, frameworks, and libraries to accelerate development processes.
7. Collaboration and Leadership:
- Collaborate with cross-functional teams, including developers, engineers, product managers, and business stakeholders, to align technical requirements with business goals.
- Provide technical guidance and mentorship to development teams regarding blockchain technologies, best practices, and coding standards.
- Act as a subject matter expert, delivering presentations and training sessions on blockchain concepts and solutions.
Qualifications and Skills:
- Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
- Extensive experience in blockchain development and architecture, with a deep understanding of blockchain concepts, protocols, and platforms (such as Ethereum, Hyperledger Fabric, Corda, etc.).
- Proficiency in programming languages commonly used in blockchain development, such as Solidity, Go, or Java.
- Strong knowledge of smart contracts, decentralized applications (DApps), and blockchain development frameworks.
- Familiarity with cryptographic principles, encryption algorithms, and security best practices in the context of blockchain.
- Experience with cloud platforms and infrastructure (such as AWS, Azure, or Google Cloud) for deploying and managing blockchain networks.
- Understanding of decentralized storage, identity management, and tokenization concepts.
- Excellent problem-solving and analytical skills, with the ability to architect complex and scalable blockchain solutions.
- Strong communication and leadership skills to collaborate effectively with multidisciplinary teams and drive successful project outcomes.
About Us:
Kapture Cx is an Enterprise-grade SaaS-based Customer Support Automation platform that provides businesses across industries with all-in-one customer service software. It's a cloud CRM that’s more than just a helpdesk designed to meet the needs of any industry. At Kapture, we believe that daily customer operations should be made simple and efficient to meet up with all the endless demands of customers.
Kapture is the preferred choice of leading brands including Nykaa, Meesho, Bigbasket, Unilever, Zepto, Ajio, Netmeds, Jio, Prestige and many others to build a world-class customer support ecosystem. Kapture Cx is headquartered in Bangalore and we have offices in Mumbai, Delhi/NCR and Florida. Our channel Partner network spans across 12 countries and powers 500+ businesses globally to automate their sales and support.
Position Overview:
We are seeking a highly skilled and experienced Project Manager / Implementation Manager to lead and oversee the successful implementation of our SaaS CRM solution for our B2B customers. As a Project Manager, you will be responsible for managing all aspects of the implementation process, including team handling and people management, to ensure projects are delivered on time, within budget, and to the highest level of customer satisfaction.
Key Skills:
- 5+ years of experience in an IT services / Software product company with B2B SAAS implementation.
- Strong project management skills with a proven track record of successfully managing complex software implementation projects, preferably in the SaaS CRM domain.
- Excellent leadership abilities to effectively manage and motivate cross-functional teams throughout the implementation lifecycle, including team handling and people management experience.
- In-depth knowledge and understanding of B2B customer needs and challenges related to CRM systems.
- Proficient in utilizing project management tools and methodologies to plan, track, and report on project progress.
- Exceptional communication and interpersonal skills to collaborate with customers, stakeholders, and internal teams, ensuring clear and consistent communication throughout the implementation process.
- Analytical and problem-solving skills to identify and address project risks and issues proactively.
- Strong customer focus with the ability to build strong relationships, understand customer requirements, and deliver solutions that meet customer expectations.
Key Responsibilities:
- Lead and manage end-to-end implementation projects of our SaaS CRM solution for B2B customers, ensuring successful delivery within scope, schedule, and budget.
- Build and manage a high-performing implementation team, providing guidance, support, and mentorship to team members, and fostering a collaborative and productive work environment.
- Collaborate with sales and pre-sales teams to understand customer requirements and create project implementation plans that align with customer expectations and business objectives.
- Develop and maintain project schedules, work breakdown structures, and resource allocation plans to effectively manage project timelines and resources, including team members' workloads and assignments.
- Define project deliverables, milestones, and success criteria, and monitor progress against these throughout the implementation process.
- Manage project risks and issues, proactively identify potential obstacles and implement mitigation strategies to ensure successful project outcomes.
- Coordinate and communicate with cross-functional teams, including development, testing, quality assurance, and customer support, to ensure seamless integration and alignment during the implementation process.
- Conduct regular project status meetings, providing updates to stakeholders and customers on project progress, risks, and issues.
- Ensure a high level of customer satisfaction by managing customer expectations, addressing concerns, and providing timely and effective solutions.
- Contribute to the continuous improvement of implementation processes, tools, and methodologies, identifying opportunities to enhance efficiency and effectiveness.
Job Description
Condé Nast has a huge global footprint across 32 countries worldwide with total monthly visitors reaching more than 550 million. We aim to inspire, inform and entertain our audiences through our portfolio of well known brands such as Vogue, Wired, Vanity Fair, Architectural Digest, GQ and many other leading brands.
Condé Nast has operations in America, Europe, South America and Asia. There are long-established operations in major Indian cities such as Mumbai and Chennai across many business areas.
The company is undertaking the biggest transformation in its history, driving towards expanding both its operations and its reach through diversifying the digital business models for our brands. Major areas of focus will include video and streaming platforms, increasing subscriptions and memberships, growing our events business, and ensuring we maintain a high level of standard on the products we are already proud of delivering to our customers. Migrating and consolidating to a more centralised set of technologies and capabilities that can be easily leveraged by any brand or product experience is also a top business priority.
Engineering is responsible for scaling, building, deploying websites that serve over 500 million users globally. The global engineering team includes Product Engineering, Platform Engineering and Core Engineering.
About Platform Engineering
Our mission is to build modern media platforms to serve our omni-channel experiences for our portfolio of global brands such as Vogue, Wired, Vanity Fair, and Glamour which currently reaches over 500 million monthly users. We need your help to create new capabilities, and strengthen our existing ones, so that our brands can reach wider audiences through engaging digital experiences.
Quality, performance, experimentation, and speed of delivery are all principles at the heart of what we do as a Platform Engineering group. We have strong capabilities in areas such as editorial tooling, content delivery, design systems, advertising and commerce that we will continue to improve and grow. Our vision is to additionally invest in areas such as video, subscriptions, membership, and next generation editorial tools.
You will be working alongside international colleagues across the US, London, and India. We strongly emphasise cross-functional working through partnering directly with Product, Data, Design, UX and Delivery.
The Role
Condé Nast is looking for an experienced engineer to join and help us build the next generation of our content creation digital products. You will work closely with our product teams and help lead engineering teams in their shared mission to scale out and build our internal platform. These teams’ focus spans many types of products essential to both editors, other engineers, and subscribers. Your work will drive the future of Condé Nast’s digital strategy in today’s publishing market and reach our millions of readers around the world.
Responsibilities
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Collaborate with other disciplines (engineering, design, product) in the creation and iteration of web applications built for our subscribers
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Helping leading projects from ideation to execution to maintenance
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Collaborating with the broader engineering group on new ideas or improving existing ones
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Identify and improve code and usability performance issues
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Participate in design and code reviews
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Helping us grow and expand our engineering teams
About you
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Strong analytical and problem solving skills
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Expert level fluency in at least 1 programing language
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Experience working with, designing, and deploying production-grade React/Ember applications
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Experience working with and helping Design Systems
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Familiarity and experience with designing, and deploying production-grade RESTful APIs, experience and knowledge of GraphQL APIs a plus
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Strong end-to-end testing experience and an emphasis on TDD methodologies
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Eager to learn about new technologies and implementing these ideas in a production environment
Our tech
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Languages and Frameworks: JavaScript, Node, React, Ember
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Data: Mongo, Postgres, Elasticsearch, Kafka
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Deployment: Docker, AWS, Terraform, Kubernetes, CircleCI
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Datadog, Kibana, Elastic search - for observing our platform
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APIs: GraphQL
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Source Control: Git, GitHub
How we work
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Pairing. We like knowledge sharing and upskilling
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Remote friendly. We work with engineers across time zones & locations
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Infrastructure as Code everywhere
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(Oncall - teams are responsible for their own apps)
Why Work With Us?
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We offer industry-leading compensation and benefits
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We are a bunch of smart, passionate, diverse co-workers who love to teach and love to learn
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We provide whatever hardware and software you need to be productive
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A functional, well-disciplined product development organization
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Big changes are happening in publishing and at Condé Nast, and this is a great time to be a part of it all!
Our client is a Community Commerce company that focuses on fashion and accessories. Their community network and technology is leading a rejig of Fashion retail and supply chain in India. Their network creates users as buyers and sellers at the same time, offering unbeatable prices on products and rewards for sharing deals across social media.
The founders are alumnus of prestigious tech and business institutes, with expertise and experience with ECommerce and distribution facilities. They have ensured quality and fashion with the factory price tag, that works best when shared rapidly with communities on social networking.
- Collaborating with the marketing team to understand and deliver design-related requirements.
- Making highly creative and intuitive images/ videos for various marketing campaigns.
- Creating highly appealing creatives for social media posts & campaigns.
- Using design software to refine illustrations and designs.
- Developing prototypes to ensure a consistent, integrated brand perception.
- Supporting marketing team with effective time and task management.
What you need to have:
- Bachelor’s degree in graphic design or equivalent qualification.
- 1-1.5 years of professional experience in designing.
- Weightage will be given to project and hands-on experience than educational qualifications.
- The designer needs to be adherent to details, efficient, adaptive to a fast-paced environment & ready to take responsibilities
- Well organized, responsible and dedicated, with the ability to work on multiple projects and deliver refined design in a short time.
- Self-learning, able to learn new tools quickly and work in a fast-evolving environment.
- Mandatory proficiency in Adobe Photoshop, Illustrator. Adobe After Effects will be a value addition but not mandatory.
- Expert level skills in Photoshop, Illustrator in and other relevant design tools.
- Strong design and software skills
- Creative with an eye for detail
- (Portfolio has to be mandatorily shared)
Responsibilities:
- Lead the development of the back-end systems for our first product.
- Build reliable, secure and performant back-end systems.
- Drive test coverage and continuous delivery automation within the team.
- Mentor and provide feedback to teammates.
Requirements:
- 3+ years of software development experience.
- Strong computer science fundamentals.
- Deep and wide knowledge of Java ecosystem.
- Can write code that is readable, maintainable, secure and performant.
- Know the importance of tests and how to approach writing different types of tests.
- Good intuition for REST API design.
- Deep understanding of relational databases, transactions, entity-relationship modelling.
- Comfortable writing highly concurrent systems.
- Experienced in using profilers, tuning garbage collection, optimising SQL queries.
Lead/Principal Engineer – Android
Description
We are looking for talented engineers who are passionate about using software engineering to make kids love to learn and redefine learning@home at BYJU’S. You will have an opportunity to work in a highly motivated fast-paced environment in a fastest-growing Ed-Tech company. You will be building platforms and services to be used across various products. You will have the opportunity to create a significant impact on our systems, our business and most importantly on the life of millions of our students as we take on challenges that will reshape the education industry. You will operate at the intersection of diverse disciplines - Backend, Frontend, Big Data, ML, Computer vision and Multiple programming languages. You will build solutions for Byju’s core learning Apps, co-branded platforms, new launches, product development & innovations and personalized learning experiences.
We are looking for smart people with excellent technical skills and a can-do attitude. Candidates should be eager to learn, flexible to pivot when needed, savvy enough to thrive in a dynamic environment and should possess a growth mindset.
Roles & Responsibilities
- Leads more than one projects end-to-end and collaborates across functions. Drives planning, estimation and execution.
- Manages stakeholder expectations and offers scalable, reliable, performant and easy to maintain solutions.
- Consistently takes well thought technical/design decisions.
- Develops expertise in more than one area and shares knowledge with others. Able to mentor/train people in areas which are new to them.
- Drives people to solve engineering challenges.
- Enjoys high respect of Tech and other cross functional teams.
- Demonstrates effective communication with project team, management and internal/external clients as necessary.
- Surfaces both technical and non-technical team challenges and helps resolve them.
- Champion for SDLC best practices and high-quality standards.
- Significantly contributes in hiring high performance candidates.
Ideal Candidate Profile
- Expert in JAVA, Kotlin, Reactive programming, Asynchronous programming and Dependency Injection. Experience with unit-tests and automation frameworks.
- Familiarity with any architectures like MV*(MVP/MVVM/MVI).
- Strong focus on high-quality mobile UI experiences.
- Operates independently with almost no oversight.
- Is able to apply domain expertise to think critically and make wise decisions for the team, taking into account tradeoffs and constraints.
- Communicates tech decisions through design docs and tech talks.
- Has delivered multiple projects with end-to-end engineering ownership.
- Keeps track of new technology/tools and embraces them as necessary
- 7+ years of experience in a product-driven organization.
Technologies we're working with
- MVP, JAVA and Kotlin, Realm, Firebase Real-time Database, RxJava,Kotlin Coroutines, Dagger and Retrofit.
Note- WFH currently










