Project Leader .NET

Job Title: ServiceNow Analyst – CMDB and Discovery Specialist

Location: Gurgaon, Hybrid

Experience Required: 5+ Years

Job Type: [Full Time]

Job Summary:

We are seeking a highly skilled and experienced ServiceNow Analyst to join our team. The ideal candidate will be proficient in managing the Configuration Management Database (CMDB) within ServiceNow, with a strong background in ServiceNow Discovery and Service Mapping. This role involves identifying and resolving Discovery errors, ensuring the accuracy and integrity of the CMDB, and contributing to the overall efficiency of our IT service management processes.

This position is part of our ServiceNow ITOM (IT Operations Management) efforts, focused on Discovery, Service Mapping, and CMDB operations.

The ServiceNow CMDB and Discovery Administrator will be responsible for helping define, implement and integrate multiple discovery sources to support the configuration management database (CMDB).

Responsibilities:

CMDB Management:

• Maintain and manage the Configuration Management Database (CMDB) within ServiceNow.
• Ensure the accuracy and integrity of CMDB data, implementing best practices and standards.
• Regularly audit and reconcile CMDB data to maintain up-to-date and accurate information.

Discovery and Service Mapping:

• Work with support teams to ensure that the Discovery tool has the appropriate access and permissions to capture configuration information.
• Perform day-to-day administration of the ServiceNow Service Mapping/Discovery tool, including mapping additional defined business services into the tool and updating discovery configurations for deeper network penetration.
• Assist the CMDB Administrator with developing and maintaining the technical design of the ServiceNow CMDB to meet the current and anticipated scope and maintain CMDB integrity to effectively support other ITSM processes such as Incident Mgt., Change Mgt., and Asset Mgt.
• Implement data governance through identification rules and configuration of multiple discovery sources that populate the CMDB.
• Strong hands-on experience in optimizing discovery, tailoring patterns and development.
• Validating discovery results and troubleshooting as required.
• Assist the CMDB Administrator team with designing, deploying, and managing ServiceNow Service Mapping solutions for both on-premise and cloud resources, including schedules, credentials, and mid-servers.
• Define, create, and manage Service Mapping infrastructure, including patterns.
• Work with support teams to identify, investigate, and resolve Service Mapping issues, ensuring that Service Mapping is performing as expected.
• Assist in creating and maintaining Service Mapping-related documentation, aligning with other methods of populating the CMDB.

General/Admin:

• Assist with tasks related to implementing the ServiceNow application.
• Document procedures for the discovery, configuration management functions.
• Assist in developing, modifying, and configuring reports, dashboards, and outputs associated with the change, configuration, discovery, and mapping functions.

Qualifications:

1. Over 5+ years of working experience in ServiceNow
2. 3+ years' experience implementing, administering and optimizing ServiceNow Discovery and additional discovery tools
3. Solid understanding of Configuration Management practices and principles
4. Experience implementing ServiceNow Service Mapping
5. ITIL foundations certification preferred
6. Strong ability to effectively communicate (oral and written) with multiple levels of the organization (internally and externally)
7. Effectively working under accelerated deadlines and working independently to complete objectives
8. Experience working in a team-oriented, collaborative environment with good interpersonal skill
9. Ability to translate business requirements into technical specifications and design
10. Self-starter, positive attitude, and ability to problem-solve under minimal supervision
11. Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude
12. Ability to manage multiple simultaneous tasks within an open and interactive environment

What We’re Looking for in You:

1. Qualifications: Bachelor’s Degree in Computer Science, Information Technology, or a related field

2. Certifications: NA

3. The Experience That Sets You Apart:

● Lead the development of responsive, pixel-perfect web interfaces using HTML, CSS, and JavaScript also Shopify

● Set and maintain frontend coding standards, structure, and best practices

● Collaborate with designers to bring UI/UX concepts to life with clean, maintainable code.

● Optimize web pages for performance, SEO, and cross-browser/device compatibility.

● Guide and mentor junior developers through code reviews and technical support.

● Own project timelines, quality assurance, and delivery for all frontend initiatives

4. Your Subject Matter Expertise:

● Team leadership — 2+ years leading 10+ member teams

● Strong communicator — aligns tech and non-tech teams

● Detail-driven — ensures UI and code precision

● Collaborative — fosters teamwork and mentorship

● Organized — manages time and parallel tasks efficiently

● Service-based mindset — experience in ~200-employee setups

● Composed under pressure — delivers in fast-paced environments

● Solution-focused — navigates challenges with clarity

Hi All,

Greetings from LMV Group !!!

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Experiance Required -0-3yrs

Intrested Candidates can directly apply

About Voiceoc

Voiceoc is a Delhi based Startup that is established with an aim to help healthcare companies globally offer unprecedented & personalized experience to their patients by bringing their services on WhatsApp using our very own Hybrid Intelligent System (HIS), which is a contextual combination of artificial & human intelligence.

Today, Voiceoc is trusted by leading healthcare companies of India & GCC including Max Healthcare, SRL, Aster Healthcare etc. and prominent investors of India & USA.

Responsibilities Include (but not limited to):

We are looking for a candidate who has 2-3 years of experience working in a B2B SAAS company as a ‘Client Success Associate’. The responsibilities include:

• Act as a Techno-Functional Consultant and maximize adoption of Voiceoc
• Assist & train Clients to use the system to its full extent and help them to resolve their support queries
• Increase overall retention and do in-depth analysis to create up-sell/cross-sell opportunities
• Gathering Client feedback and sharing it internally to improve the product and/or establish better Support practices
• Analyzing Client data and helping them discover aspects of the product that are most beneficial to them
• Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
• Carrying out periodic health checks to avoid churn
• Keeping Clients updated on new features, and new products they might find useful
• Encouraging Client advocacy through feedback, external reviews, case studies, testimonials, and referrals
• Upselling and cross-selling through review of Clients’ progress

• Should adhere to SDLC processes and Oracle standard documentation /Operating Procedures
• Develop Reports, Charts and Forms using built-in UI components
• Add HTML5 and CSS3 scripting to improve the User Interface thereby providing a better user experience
• Include custom scripting (JavaScript/JQuery/AJAX) as per the business requirement
• Prepare Test cases/reports. Perform Unit , Peer and System Testing on the same
• Inspect / Debug the code logic using the browser developer tools
• Deploy Authentication and Authorization for the modules as per requirement
• Build features and applications with a mobile responsive design (Not mandatory)
• Migrate application and DB objects from DEV to TEST/PROD environments.
• Mandatory to work from Bosch Bangalore office from the start

Mandatory and Optional Skills

Sr. No.

Technical Skills

Mandatory /Good to have

Min Years of hands on Exp in this skill

1

Oracle Apex

Mandatory

3 Yrs

2

Oracle SQL, PL/SQL, Oracle DB Models/Objects

Mandatory

3-5 Yrs

3

Extensive project experience in developing Interactive Reports/Grids, Charts/Graphs, Forms (version > 20.x)

Mandatory

3

4

JavaScript, JQuery, AJAX, CSS and HTML5

Knowledge

1-2 Yrs

5

Data and UI integration with external (Oracle & Non-Oracle) systems 

Knowledge

3 Yrs

• Should adhere to SDLC processes and Oracle standard documentation /Operating Procedures
• Develop Reports, Charts and Forms using built-in UI components
• Add HTML5 and CSS3 scripting to improve the User Interface thereby providing a better user experience
• Include custom scripting (JavaScript/JQuery/AJAX) as per the business requirement
• Prepare Test cases/reports. Perform Unit , Peer and System Testing on the same
• Inspect / Debug the code logic using the browser developer tools
• Deploy Authentication and Authorization for the modules as per requirement
• Build features and applications with a mobile responsive design (Not mandatory)
• Migrate application and DB objects from DEV to TEST/PROD environments.
• Mandatory to work from Bosch Bangalore office from the start

Mandatory and Optional Skills

Sr. No.

Technical Skills

Mandatory /Good to have

Min Years of hands on Exp in this skill

1

Oracle Apex

Mandatory

3 Yrs

2

Oracle SQL, PL/SQL, Oracle DB Models/Objects

Mandatory

3-5 Yrs

3

Extensive project experience in developing Interactive Reports/Grids, Charts/Graphs, Forms (version > 20.x)

Mandatory

3

4

JavaScript, JQuery, AJAX, CSS and HTML5

Knowledge

1-2 Yrs

5

Data and UI integration with external (Oracle & Non-Oracle) systems 

Knowledge

3 Yrs

Roles and Responsibilities

1. Computer science graduates would be preferred

2. Should have at least 1 year of experience as a software developer in ReactJS

3. Should be a contributor to the software development process and part of an software team

4. Can keep up to date with developments in (open source) frontend libraries, frameworks, and software development practices

5. In-depth knowledge of ReactJS, Redux, Flux, and JavaScript (ES6)

6. In-depth knowledge of Express.js and Node.js

7. Should have been working on React for at least 12 months (90% of the time)

8. Good problem-solving skills

9. Experience in Mongoose & MongoDB is a plus

10. Experience with the testing frameworks for JavaScript is a plus

11. Experience with JS module bundlers like Web Pack & Rollup

12. Experience with Babel as a compiler

13. Experience with agile software development techniques is a plus

Desired Candidate Profile

Computer science graduates preferred

SpringML is looking to hire a top-notch Data Engineer who is passionate about working with data and using the latest distributed framework to process large datasets. As a Data Engineer, your primary role will be to design and build data pipelines. You will be focused on helping client projects on data integration, data prep and implementing machine learning on datasets. In this role, you will work on some of the latest technologies, collaborate with partners on early win, consultative approach with clients, interact daily with executive leadership, and help build a great company. Chosen team members will be part of the core team and play a critical role in scaling up our emerging practice.

Title-Data Engineers 
Location-Hyderabad
Work Timings-10.00 AM-06.00 PM