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As a Customer Support Specialist, you will play a crucial role in ensuring customer satisfaction and loyalty. Your primary responsibilities will include responding to customer inquiries, troubleshooting issues, and providing timely solutions across various communication channels, including phone, email, and chat.
Role & responsibilities:
• Good Computer Skills
• Candidates must have good communication skills
• Must be a Graduate
• Willing to work in night shift (UK or US)
• Able to work in Order Processing & Customer Service (both Chat & Calling).
Job Description
The future is infinitely wide and begging to be reimagined and we are looking for people who have the courage to make their dent in what has always been. If you have an optimism that says there is no limit to what we can achieve in a time inviting those with vision to shake things up, then we should talk. Our work is fueled by connected thinking, challenging boundaries, and the power of digital redefining a connected world. Our people thrive because of the belief that it’s both our privilege and responsibility to usher our clients and the world into what is next. We’re seeking those who question the status quo and want to reimagine the way the world works while realizing a smarter way for business to help – all in service of improving the daily lives of people, the world, your career. Next_reimagined.
Your Impact:
- Drive the design, planning, and implementation of multifaceted applications, giving you breadth and depth of knowledge across the entire project lifecycle.
- Combine your technical expertise and problem-solving passion to work closely with clients, turning complex ideas into end-to-end solutions that transform our clients’ business.
- Constantly innovate and evaluate emerging technologies and methods to provide scalable and elegant solutions that help clients achieve their business goals.
Qualifications
- Strong hand on experience of Components, Templates, Taxonomy, metadata management, Forward and Reverse Replication, Workflows, Content Publishing and unpublishing, Tagging, Deployment(Maven) and Content migration/ planning.
- Strong Physical Architecture concepts (Infrastructure) including but not limited to Load Balancers(ELB), Apache set up, CDN, Disaster Recovery, recommending capacity of AEM publish and author instances.
- Taking a lead in recommending the solution considering quality properties of the system like Search Engine Optimization (SEO), Accessibility (A, AA, AAA), Monitoring (Squid, Nagios, Zabbix, Ganglia, App Dynamics, New Relic etc.), Scalability, Security, Performance and Responsive architecture
- Has implemented Quality Processes for projects like Continuous Integration (Bamboo/Jenkins/Git/BitBucket/Cloud Manager), SonarQube, Code reviews (Manual and Automated), code Formatters, Automation testing etc.
- Good to have Mobile App development and technologies, Digital Asset Management products, Adobe Scene 7(Adobe Dynamic Media), integration with eCommerce products like Hybris, Magento, ElasticPath and micro-services based architecture experience.
- Strong knowledge of Cloud native approaches and platforms including AWS, Azure or GCP.
- Experience with SaaS based implementation of AEM as Cloud Service and AEM SDK (preferred).
- Good knowledge with Adobe I/O Runtime and Adobe I/O Events.
- Good experience with frontend technologies like Bootstrap, Backbone.js, ReactJS, Handlebars, Grunt, Angular, CSS3, HTML 5 and jQuery.
- Knowledge of templating with JSP, HTL, and integration with MVC FE frameworks.
- Mastery of all relevant “core Java technologies” with Java 8/11 that are used in most Java-centric CMS/WCM platforms, including but not limited to XML, XSL, XSLT, XSD, server-side programming models, and other related presentation, middle-tier & persistence frameworks
Set Yourself Apart With:
- Develop Digital Consumer experiences based on Adobe marketing cloud products including AEM.
- Define solution architecture for global customer engagement and global web content management platforms, integrating a full collage of supporting technologies including AEM, Search, Adobe Social, Adobe Analytics, Adobe Communities, Adobe Target, Adobe Campaign Standard, Adobe Launch and others
- Develop powerful features such as multi-site and multi-channel delivery, personalization/targeting, content aggregation & syndication, multi-lingual support, automated workflow management, social media etc.
- Diagnose and solve technical problems related to AEM implementation.
- Interact with clients to create end-to-end specifications and solution architecture for content & collaboration solutions.
- Provide inputs and direction to senior developers on the team for design and implementation.
- Define implementation processes, quality gates and standards for design and development.
- Define best practices to manage performance, security and scalability of the Digital Platforms
- Lead teams of 20+ people through all phases of Development. Agile development methodology is a plus
- Lead and Involve in Planning and estimations of Adobe projects, Lead all tracks of the project from Frontend, backend, QA and Project Management
Additional Information
- Gender-Neutral Policy
- 18 paid holidays throughout the year for NCR/BLR (22 For Mumbai)
- Generous parental leave and new parent transition program
- Flexible work arrangements
- Employee Assistance Programs to help you in wellness and well being

We are looking for a technically sound and service-oriented Tech Support Executive to join our growing team. This role involves supporting the field deployment of our smart tracking solutions, assisting clients with troubleshooting, and ensuring seamless operations across devices and platforms.
Key Responsibilities:
- Provide technical support for IoT-based tracking systems and devices
- Assist with hardware installation coordination and on-site deployment
- Troubleshoot device or software issues in collaboration with the engineering team
- Maintain documentation, inventory logs, and support tickets
- Coordinate with vendors and logistics teams for efficient service delivery
Desired Skills & Attributes:
- Basic understanding of electronics, GPS, and IoT systems
- Good communication and problem-solving skills
- Comfortable working on-field and off-site support (as required)
- Familiarity with tools like MS Excel, Google Sheets, or support software
NOTE: We welcome aspiring Electronics Diploma students and fresh graduates for a 6-month hands-on internship in the domain of smart logistics and IoT-based security systems. You’ll gain real-world experience supporting the deployment, testing, and technical servicing of cutting-edge tracking solutions.
Candidates who successfully complete the internship and demonstrate strong performance will be offered a regular full-time role within the company.
3 to 7 years of Overall testing experience.
Test Automation Experience with the tool Selenium or Katalon.
Should have experience in Test Automation Framework like TestNG and Cucumber
Framework.
Able to manage test activities in medium to large projects.
Demonstrates appropriate interpersonal skills required to establish effective working
relationships with clients and/or business partners.
Should be familiar with the Software Testing tools, techniques and market trends.
Should review user and functional requirements and provide feedback; they will
Informally test early versions of functionality and develop increasingly complete test
scripts and traceability.
Participate in test execution and monitor the progress of execution.
Proactively engage with all team members including developers, business users and
business analysts.
Writes, reviews and executes formal test scripts including setup and data
requirements, procedures and expected results
Able to provide direct input to project estimates and documentation (Project Plan
document, URS, FRS, Design docs)
Reviews project requirements, plans and prototypes and providing input.
Agile/ Scrum experience.
Katalon Tool knowledge is preferable.
Clinical domain knowledge is preferable.
Below is the need for SFCC folks for Salesforce account. We require technically very strong resources. The rounds of interview will be L1 + client interview –
- The candidate should be very strong in B2B.
- The candidate should be having sound end to end project experience and should be able to independently handle customer scenarios .
- The candidate is expected to have understanding and working knowledge of latest SFCC features.
- The candidate should have a sound customer facing experience.
- The candidate should have good written and verbal communication.
Job Description
Position - HR Operation
HR Operations Executive
Overview
The company was established more than 12 years ago with the purpose of introducing the latest international aesthetic treatments to Mumbai, while keeping in mind the Indian skin and its myriad moods. The company in Mumbai aims to provide customised, state-of-the-art treatments using innovative international technologies from around the world combined with our personal holistic approach to skincare. In a short span, The company has built a loyal, notable client list that boasts 80% of Mumbai’s top celebrities, supermodels and thousands of happy, glowing faces across all ages. Recognised by Vogue Magazine as the ‘Skin Expert of the Year’—the industry’s most esteemed award—and spotlighted as the #1 Ultherapy Treatment Provider in India, Dr Harshna Bijlani is a pioneer of innovative aesthetics and clinical beauty in the country.
Roles & Responsibilities
· Bachelor’s degree in human resources.
· Minimum 3- 5 years of relevant experience in human resources.
· Additional training/certification in Payroll Management – may be advantageous.
· Full understanding of HR functions and best practices.
· Well-versed with HRMS
· Onboarding and Exit formalities
· Well-versed with entire Payroll Cycle
· HR documentation
· Employee grievances
· Prepare and maintain employee master (MIS) (Good with excel)
· Good with drafting letters and policies
· Complete Payroll and salary process.
· HRMS software management.
· Staff grievance management
· Good communication and drafting skills for drafting all employee contract.
· Staff grievance to manage
AegisCovenant is looking for a field sales executive to join our team! In this role, you will use your knowledge of sales, marketing, and communication to drive company growth and success. You will work with a variety of customers and clients to build relationships and create long-term partnerships.
Key responsibilities:
1. Develop sales and marketing strategies to increase sales opportunities with the existing customer base
2. Develop long-term partnerships with new and existing clients
3. Utilize Salesforce to track sales and manage customers
4. Collaborate with cross-functional teams to ensure customer satisfaction
5. Monitor competitor activity and adjust marketing strategies accordingly
6. Analyze customer feedback to identify areas of improvement
7. Generate reports on sales, marketing, and customer satisfaction
8. Monitor customer service experience and address customer complaints quickly and efficiently
9. Generate ideas to promote products and services
Who can apply?
1. Male candidate preferable
2. Open to travel within and around the state/region to ensure potential customers/clients are met to achieve outside sales
3. This is an exciting opportunity to gain hands-on experience and apply your expertise to help strengthen our business
4. Our ideal candidate should know about Salesforce, market research, effective communication, and marketing strategies
5. Candidate should have a basic insurance understanding and be willing to travel within and outside of the state/region to meet potential customers/clients to accomplish outside sales
Role: SW Project Manager
Location: Hyderabad
Fulltime
Experience: Should be from Automotive SW Background
Must Have:
- Experience of working in any of the commercial AUTOSAR stack (EB/Vector/KPIT/Mentor/Arccore etc.)
- Very good problem resolution and debugging skills.
- Very good communication and cross cultural skills.
- Experience in project planning, estimation, budget control, release management
- Very good knowledge in ASPICE
Good To Have:
- Experience in migrating base software from legacy to AUTOSAR architecture
- Experience in configuration of different AUTOSAR BSW components (Comms/DCM/DEM/Mem/OS/RTE)
- Experience of working in Vector AUTOSAR stack.
- Experience in Infineon multicore processors - 2xx series.
Job Roles and Responsibilities:
- Manage a team of engineers in the role of local software project manager
- Responsible for software delivery out of India Site.
- Follow ASPICE process (develop SRS, SDD, SW Construction, Software Unit Verification) before delivering software to OEM
- Travel to various ZF locations across the globe based on need.

We are looking for a System Engineer who can manage requirements and data management in Rational Doors and Siemens Polarion. You will be part of a global development team with resources in China, Sweden and the US.
Responsibilities and tasks
- Import of requirement specifications to DOORS module
- Create module structure according to written specification (e-mail, word, etc)
- Format: reqif, word, excel, pdf, csv
- Make adjustments to data required to be able to import to tool
- Review that the result is readable and possible to work with
- Import of information to new or existing modules in DOORS
- Feedback of Compliance status from an excel compliance matrix to a module in DOORS
- Import requirements from one module to another based on baseline/filter…
- Import lists of items: Test cases, documents, etc in excel or csv to a module
- Provide guidance on format to information holder at client
- Link information/attribute data from one module to others
- Status, test results, comment
- Link requirements according to information from the client in any given format
- Export data and reports
- Assemble report based on data from one or several modules according to filters/baseline/written requests in any given format
- Export statistics from data in DOORS modules
- Create filters in DOORS modules
Note: Polarion activities same as DOORS activities, but process, results and structure may vary
Requirements – Must list (short, and real must, no order)
- =>10 years of overall experience in Automotive Industry
- Having requirement management experience in the automotive industry.
- =>3 years of experience in Rational Doors as user
- Knowledge in Siemens Polarion, working knowledge is a plus
- Experience in offshore delivery for more than 7 years
- Able to lead a team of 3 to 5 people and manage temporary additions to team
- Having working knowledge in ASPICE and handling requirements according to ASPICE L2
- Experience in setting up offshore delivery that best fits the expectations of the customer
- Experience in setting up quality processes and ways of working
- Experience in metrics management – propose, capture and share metrics with internal/ external stakeholders
- Good Communication skills in English
Requirements - Good to have list, strictly sorted in falling priority order
- Experience in DevOps framework of delivery
- Interest in learning new languages
- Handling requirements according to ASPICE L3
- Willingness in travel, travel to Sweden may be needed (approx. 1-2 per year)
Soft skills
- Candidate must be driving and proactive person, able to work with minimum supervision and will be asked to give example situations incoming interviews.
- Good team player with attention to detail, self-disciplined, able to manage their own time and workload, proactive and motivated.
- Strong sense of responsibility and commitment, innovative thinking.







