Program Manager

Founder’s Office Associate

PGAGI + Toingg | Bangalore (ON-SITE)

About Us

PGAGI is an AI-native studio building AI transformation systems and products for modern businesses.

Toingg is our AI communication OS focused on voice + text AI systems that drive measurable business outcomes.

We are currently at a high-growth stage:

• PGAGI is growing rapidly and expanding from mid-market clients into enterprise, government, and public-sector opportunities.
• Toingg is gaining strong traction, currently at ~$12K ARR with a growing pipeline capable of adding significant recurring revenue in the coming months.
• We are building in one of the fastest-moving industries globally — AI products, voice AI, automation, and AI-native communication systems.

We are now looking for one exceptionally sharp individual to work directly with the founder in the Founder’s Office.

Role Overview

This is not a conventional operations role.

As part of the Founder’s Office, you will work closely with the founder across multiple high-impact business functions, helping the company scale faster while creating structure and execution clarity.

You will operate at the intersection of:

• Business strategy
• Sales execution
• Enterprise growth
• AI-native operations
• Internal systems
• Client coordination
• Content and distribution

This role is designed for someone who thrives in high-speed environments, learns quickly, takes ownership naturally, and enjoys solving complex operational and strategic problems.

Key Responsibilities

Business & Founder Support

• Work directly with the founder on strategic initiatives and daily execution
• Assist in decision-making, research, follow-ups, and execution management
• Help prioritize opportunities and ensure operational momentum

Sales & Enterprise Growth

• Support enterprise deal execution and pipeline management
• Coordinate with potential clients, partners, and stakeholders
• Assist in government and public-sector opportunity tracking

Operations & Systems

• Build and improve internal systems and workflows
• Create operational structure across fast-moving teams
• Use AI tools to automate and optimize workflows wherever possible

AI-Native Workflow Management

• Implement and manage AI-assisted systems across departments
• Explore tools, automations, and integrations to improve execution speed
• Help scale internal productivity using AI

Client Communication & Execution

• Manage communication follow-ups and execution tracking
• Coordinate across internal teams and external stakeholders
• Ensure projects move smoothly without operational bottlenecks

Content & Distribution

• Assist with social media growth and distribution initiatives
• Support content operations and audience expansion strategies
• Contribute to scaling AI-driven content systems

Who We’re Looking For

We are looking for someone who is:

• High-agency and ownership-driven
• Extremely fast in execution
• Proactive without requiring constant supervision
• Comfortable working directly with founders
• Strong in communication and coordination
• Curious about startups, business, sales, and growth
• Comfortable balancing strategy with execution
• AI-native and comfortable using modern AI tools
• Hungry to build meaningful long-term outcomes

You do not need to know everything on Day 1.

But you must be capable of learning quickly, adapting fast, and operating with urgency.

Preferred Qualifications

Bonus points if you have:

• Prior Founder’s Office experience
• Startup operating experience
• Experience using AI tools and automation systems
• Exposure to B2B sales or enterprise deals
• Strong understanding of social media/content distribution
• Experience building operational systems
• Ability to thrive in fast-paced founder-led environments

Why This Role Matters

We are entering a critical growth phase:

• Larger enterprise opportunities
• Government and public-sector expansion
• AI communication systems scaling rapidly
• Internal AI infrastructure evolving quickly

There are significant opportunities ahead — but also increasing complexity.

We need someone who can help create order from chaos, improve execution velocity, and scale operations alongside the founder.

Compensation & Growth

What You’ll Get

• Fixed compensation
• High-performance incentives and commissions
• Direct exposure to founder-level decision-making
• Real ownership and responsibility
• Opportunity to grow into leadership roles

Long-Term Growth

This role begins with an intensive 3-month execution-focused period.

Based on performance, trust, and contribution, there is potential to:

• Move into a leadership role
• Become part of the core founding team
• Receive vested equity after 6 months

We are not looking to hire someone for “just another job.”

We are looking for someone who wants to build with us long-term.

Work Environment

Location

Bangalore (ON-SITE)

We work in a highly collaborative, fast-moving environment.

Accommodation support and basic living arrangements can also be provided for the right candidate.

Our philosophy is simple:

• Work closely
• Move fast
• Build together
• Win together

How to Apply

Send us:

• Your resume/profile
• A short note covering:
• Why this role interests you
• What you have built, operated, or executed before
• Why you believe you can work directly with a founder

We care more about ownership, execution ability, and learning speed than traditional credentials.

Job Title: Telesales / Telecaller

Location: Thane

Company: WatchYourHealth.com India Pvt. Ltd.

Job Summary:

We are hiring enthusiastic Telesales Executives / Telecallers who are fluent in English, Marathi, and Hindi. The role involves making outbound calls to customers, explaining products and services, and closing sales.

Key Responsibilities:

Make outbound calls to potential and existing customers.

Explain our healthcare products and services in a clear and convincing manner.

Maintain records of conversations and update CRM systems.

Follow up on leads and achieve daily/weekly/monthly sales targets.

Handle queries and resolve issues with a customer-first approach.

Requirements:

Fluent in English, Hindi, and Marathi.

Good communication and persuasive skills.

Minimum 12th Pass / Graduate (any stream).

Prior telesales or customer service experience preferred but not mandatory.

Salary Offered: ₹11,000 – ₹14,000 per month

Additional Benefits: PF + Incentives

How to Apply: WhatsApp HR Sukanya Tambe

Responsibilities:

●     Responding promptly and professionally to customer inquiries via phone, email, and chat, ensuring accurate and timely information is provided.

●     Efficiently processing customer orders, managing delivery schedules, and coordinating with our logistics team to ensure the timely delivery of water cans.

●     Handling customer complaints and concerns in a professional manner, working diligently to resolve issues and provide satisfactory solutions.

●     Maintaining a comprehensive understanding of Bookwater products, services, and technology, enabling you to effectively address customer inquiries and concerns.

●     Collaborating with other departments to address customer needs and continuously improve the overall customer experience.

●     Monitoring and analyzing customer feedback to identify trends and areas for improvement, contributing to the enhancement of our services.

●     Assisting in the development and implementation of customer service policies and procedures to ensure consistency and excellence in our service delivery.

●     Actively participating in ongoing training and development opportunities to stay updated with industry best practices and enhance your job performance.

●     Contributing to a positive and inclusive work environment, fostering a culture of teamwork and collaboration.

• Be part of the CS Strategy & Operations team that strives to make a difference.
• Assimilate data and analytics to create daily, weekly, monthly and quarterly reports.
• Analyze reports to detect problems during data collection and help review data that has been collected.
• Monitor data to identify trends and anomalies that might showcase abnormal behavior.
• Interpret data, develop dashboards and reports.
• Generate and share routine/ ad-hoc reports as required.
• Work with team members to drive CS processes.
• Monitor, update, and drive implementation of MIS reports.

Our ideal candidate:

• Experience of 2-3 years in a high-transaction MIS environment.
• Knowledge of Google Sheets / Excel (vLookup, pivot table, charts, and adept in trend Metrics)
• Strong knowledge of Power BI, SQL, Data Studio
• Good written and verbal communication.
• Willingness to learn new things and is able to quickly deploy them.
• Is an empathetic team player.

• Participate with the senior developer in the entire application lifecycle, designing, coding, testing, debugging to deployment.
• Implementing designs and coordinating the frontend development and required backend for it.
• Work on back-end development tasks and designing the architecture for the same.
• Efficient usage of database technologies such as MySQL, MongoDB, ElasticSearch, Redis etc. as part of the dev work.
• Perform research and find opportunities to utilise web development best practices, form guidelines to improve system productivity, and work on scaling and monitoring.
• Work with cross-functional teams to maintain and make sure the product should be scalable, maintainable and secure.
• Coordinate with multiple junior team members for the development of the tasks & projects.

• Bachelor's degree in Computer Science or related field.
• 3+ years of experience working as a Full-stack developer or Backend but knows Frontend technology.
• Proficiency in Javascript Frameworks like React and thorough knowledge in CSS skills is an added advantage.
• Built an application from scratch earlier.
• Strong fundamental knowledge of any backend language such as Python, Java etc.
• Experience with Backend Web development.
• Strong computer science fundamentals.
• The ability to own end to end responsibility - right from the requirement to release.
• Willingness and enthusiasm drive to learn new technologies.
• The ability to pick the right tools for the job.
• Desire and ability to play different roles as necessary.

• Developing user interface components and implementing them following well-known React.js workflow.
• Architect the application out in clean MVC kind of architectures in ReactNative for Android/iOS app development.
• Developing APIs with MVC frameworks in Java / Python.
• Designing and building REST APIs.
• Building on and maintaining services on cloud platforms.
• Build reusable code and libraries for future use.

• Self-motivated, team player, action-and-results oriented.
• Well organised, good communication and reporting skills.
• Ability to successfully work under tight project deadlines.