Program Manager

A software company that provides an AI-powered calendar assistant service. The service uses natural language processing and machine learning to automate tasks such as scheduling meetings, rescheduling events, and sending reminders. The company aims to save users time and increase productivity by automating these repetitive tasks

Requirements:

• Providing day-to-day HR support to employees, including answering questions and assisting with issues related to benefits, policies, and procedures
• Managing the performance review process, including setting goals and conducting evaluations
• Developing and implementing recruiting strategies to attract a diverse pool of qualified candidates
• Sourcing and screening candidates, including conducting initial interviews and reference checks
• Coordinating the hiring process, including scheduling interviews and assisting with onboarding
• Collaborating with hiring managers to understand their staffing needs and requirements for open positions
• Utilizing various recruitment channels, such as job boards, social media, and employee referrals, to source candidates
• Maintaining accurate and up-to-date records in the applicant tracking system
• Participating in job fairs and other recruiting events to promote the organization and attract top talent
• Assisting with compliance with employment laws and regulations, including tracking employee leave and maintaining affirmative action plans
• Managing employee benefits and payroll, including enrolling employees in benefits programs and ensuring timely and accurate payment of wages
• Maintaining HR records and documents, including employee files and records of benefits enrollment and changes.

What You Will Enjoy About Us

• High-growth startup with plenty of opportunities to actively impact the company and advance your career!
• We have fun because we are passionate about what we do.
• Competitive pay and opportunities for advancement.
• Paid time off that is flexible.
• Health Insurance.

Job Description: SOC Manager

ESSENTIAL RESPONSIBILITIES          

•      Leadership & Team Management: Leads the SOC team providing clear direction, fostering teamwork and collaboration. Regularly assesses the strengths and weaknesses of team members, providing mentoring, coaching, and opportunities for growth. Hands-on execution across operational challenges, making decisive judgments while ensuring high morale and cohesion.

•      Incident Management: Ensures that all security events and incidents are identified, categorized, and responded to promptly and thoroughly. This includes setting up appropriate escalation processes, coordinating between various teams for cross-functional incidents, and ensuring that incidents are closed with comprehensive documentation and lessons learned.

•      Continuous Improvement: Regularly reviews and analyzes the efficiency of the existing operations processes, tools, and protocols. Implement changes based on findings, feedback from the team, and changing threat landscapes. This also involves staying updated with advancements in SOC technologies and methodologies.

•      Technology Management: Oversees the implementation, configuration, and continuous tuning of various security tools, including the client’s Security Platform.

•      Training and Development: Designs and implements a continuous training plan for the existing and new SOC team members, ensuring they have the latest skills and knowledge and are onboarded and productive as quickly as possible. This also involves organizing periodic simulation exercises (like red teaming) to test and improve incident response capabilities.

•      Reporting: Establishes a comprehensive reporting framework that offers insights into the SOC's performance. This includes metrics on incident volumes, response times, and resolution success rates.

These reports should be presented to stakeholders clearly, actionable, highlighting successes and areas for improvement.

REQUIRED EXPERIENCE

•      Minimum of 6+ years in cybersecurity roles with at least 3 years in a SOC leadership position.

Experience in an MSSP or a large-scale global SOC is highly preferred.

•      Experience in actively managing the lifecycle of security incidents.

•      Strong knowledge and familiarity with major cloud provider technologies (AWS, Azure, etc.)

•      Solid understanding of networking protocols and infrastructure designs, including cloud infrastructures, routing, firewall functionality, host and network intrusion detection systems, encryption, load balancing, and other network protocols.

•      Experience with virtualization technologies (VMware, Microsoft Hyper-V).

•      Experience with the following tools and technologies:

–     Security Information and Event Management (SIEM)

–     Intrusion Detection & Prevention (IDP) 

–     Endpoint Detection & Response (EDR)

–     Network Detection & Response (NDR)

–     Network Analysis tools - Wireshark, tcpdump, etc. 

–     Scripting in Python, Bash, PowerShell

•      Experience in regulated environments such as HIPAA or PCI preferred.

•      Strong governance skills in time management, project management, and stakeholder management.

•      Excellent communication skills, with ability to lead security-reviews with clients; keep stakeholders appraised of key issues/risks/incidents.

PREFERRED CERTIFICATIONS

•      CISSP – Certified Information Systems Security Professional

•      CISM – Certified Information Security Manager

•      OSCP – Offensive Security Certified Professional

•      CEH – Certified Ethical Hacker

•      GSEC – SANS GIAC Security Essentials

•      CompTIA – Security

OTHER REQUIREMENTS

·      Flexibility of schedule is required to meet the demands of the position.

·      This role requires to work in shifts (including night shift) and support clients in North America.

• Maintain UNIX/Linux Operating System
• Create and maintain environment for running batch jobs associated with daily batch cycle and batch reporting subsystem
• Work with LAN/Network personnel to ensure compatibility with LAN applications and peripheral hardware to provide end users with reliable and stable working environment
• Support and maintain other vendor database software installed on the LAN servers
• Perform User Access Management.
• Experience supporting day-today administration functions including user account management and script creation
• Apply Patches and Upgrades as necessary. Perform tasks for Backup and Recovery Management including High Availability
• Install and configure storage arrays and allocate SAN and NAS storage to different OS platforms and/or administer ZFS storage pools, file system, snapshots, and clones.
• Experience in Linux hypervisors KVM, XEN.
• Good knowledge on open stack administration and service operations.
• Good experience on veritas net backup software.
• Strong experience in public clouds AWS, AZURE, GCP.
• Solid knowledge of protocols such as DNS, HTTP, LDAP, SMTP and SNM
• Good understanding on AWS outposts hybrid environment.
• Good experience in the windows server and OS side.
• Experience in Monitoring platforms like Zabbix, ELK, Grafana.
• Troubleshoot Hardware Issues, Installation, and testing of computer peripherals
• Perform/Implement Security Monitoring and audit to identify any possible security intrusions or breaches.
• Collaborate with other teams and team members to develop automation strategies and deployment processes

Qualifications:

1. Degree in Computer Science, Computer Engineer, or other related courses
2. Minimum of 10 years’ experience
3. In-depth knowledge of Linux: RedHat, CentOS, Debian, etc.
4. In-depth knowledge in Linux virtualization
5. good knowledge of UNIX and LINUX Operating systems, file systems, storage environments, and networking protocols
6. Knowledgeable in Unix, Linux, Unix, Linux shell scripting. Practical scripting skills in Shell, PERL, Batch, Python
7. good DBA skills MySQL, MariaDB, PostgreSQL, Timescale, MongoDB
8. Basic Messaging and Collaboration concepts and tools, Server Virtualization
9. Practical understanding of Networking - routing, subnets, UDP, TCP, IP, and VLANs
10. Backup and Storage Management (Netback up mandatory).
11. Familiar and can identify or interpret crash dump files and core dump files and monitor System Logs

Job Location: Bangalore, Pune, Chennai, Mohali, Gurugram, Panchkula, or Dehradun

The candidate must be available to join within two weeks.

Job Description:

• 5 to 8 years of experience in Developing APIs and RESTful services using Node JS.
• Experience with AWS API Gateway
• Produce high-quality code and experience with security implementations Identifying application security risks and implementing security patches procedures.
• Implement and Improve application logging services
• Work with the product and design teams to understand end-user requirements, formulate definitions of done, and translate that into an effective technical solution.
• Work with the QA Team to develop testing protocols to identify and correct challenges.
• Must have good analytical, debugging, and problem-solving skills.
• Good communication skills.

Roles and Responsibilities

• Extensive experience of 2-5 years in Vulnerability Assessment and Penetration testing, Web Application security.
• An Experience in performing web application security assessments using hands on techniques for identifying SQL injections, XSS, CSRF, authentication/authorization, OWASP top 10 issues.
• Must have working experience in OWASP Top 10 Vulnerabilities Testing in Web applications.
• Create policy and standards for developers and testers to secure programming in the organization. (secure code review, static application security testing.
• Experience on both commercial and open source tools Cenzic Hailstorm, Burpsuite, AppScan, WebInspect, Appspider, sqlmap, OWASP ZAP. Assessing cloud security risk (AWS and Azure) and recommending appropriate security controls.
• Ability to interact with project teams to understand the security requirements and come up with solutions
• Extensive knowledge of managing Web Application Firewall (Product) including rules management and product administration
• Strong understanding of networking concept.

Desired Candidate Profile

• Excellent knowledge of Microsoft Windows operating environments and with special attention to security and hardening issues.
• Able to work independently with minimal supervision.
• Good knowledge of secure software development standard, process, techniques, cloud security policies and tools.
• Keep stakeholders updated with communications and weekly reporting.
• Collaborate with Security Platform and Services teams to build and integrate existing security solutions.
• Excellent communication skills - written, verbal, presentation and interpersonal.
• Willing to learn new skills and implement new technologies.
• Should come with bachelor’s degree in engineering, mathematics or master’s in computer application / programing.

• Bringing in domain expertise in sales & marketing.
• Developing and implementing the short, medium and long term E Commerce Channel Sales & Marketing strategy in consultation with Special Channel head and business units, product portfolio management with P&L responsibility
• Inventory Management; Managing metrics related to inventory, purchasing forecasts and transportation, monitoring stocks in warehouse & process standardization to ensure smooth functioning of packaging & order delivery.
• Grievance Handling; Resolving product returns & late delivery related grievances.
• Development of processes for timely collection process, timely payment tp all vendors related to supply chain/fulfilment.

What you need to have:

• Support the transition by planning and overseeing the transfer of members from one location to another, including but not limited to operational readiness, support documentation, knowledge transfer and acceptance checklists
• Support in ensuring transition activity is planned and executed to schedule, budget and scope
• Support in establishing transition end to end plans including infrastructure support models, change management, risk assessment and mitigation, resource planning and service management with clear tollgates
• Liaise with transition lead on milestone scheduling, knowledge transfer activities, and communication of progress (KPIs)
• Keep stakeholders involved in transition process and update them with the progress and roadblocks
• Promote awareness of transition planning and support processes within the GCC
• Support the Transition Lead to source and assess opportunities to expand the centre (including assessment of Make vs. Buy, offshore / on shore)
• Work directly with third party resources on a day-to-day basis to support the transition process during the set-up of the GCC

Skills:

• Proven knowledge of service transition methodology, tools and templates through experience or qualifications
• The ability to identify, escalate and manage project risks with the Transition Lead
• 3+ years of experience transitioning / offshoring / outsourcing projects / functions across sub processes such as Biostatistics, reg. affairs, clinical ops, drug safety, medical Governance, strategy and planning, pharma covigilance
• Good exposure in previous roles to multi-cultural, transversal functions
• Pharma background with experience across the systems development life cycle with experience in different project phases
• Excellent written and verbal communication skills – must be able to communicate fluently in English both verbally and in writing