Program Lead
Gujarat (Ahmedabad)
Company Profile: pinBox is the only global social enterprise committed exclusively to digital micro-pension inclusion for self-employed women and youth. We use our proprietary pensionTech platform, the unique pinBox model and field-tested retirement literacy tools to make access to pensions, savings and insurance easy and simple for non-salaried informal sector workers. pinBox is working actively with governments, regulators, multilateral aid agencies and leading financial inclusion stakeholders across Asia and Africa on digital micro-pension and social security inclusion. In India, pinBox is working with top financial institutions and credible outreach partners to help deliver mainstream financial services to underserved citizens. Friends of Women’s World Banking (FWWB) is a Gujarat-headquartered non-profit Society that provides financial and capacity building support and services to organizations promoting livelihoods, self-reliance and financial inclusion among low-income women. FWWB works with a network of over 200 MFIs, cooperatives and producer collectives that reach over 18 million low-income individuals across 12 states. pinBox and FWWB are jointly launching a digital micro-pension and retirement literacy solution for the 18 million women being serviced by FWWB partners. A dedicated project management team will promote the solution to FWWB partners through ongoing consultative meetings and field-visits. This team will be based at the FWWB offices at Ahmedabad (Gujarat) and provide necessary technical assistance, digital solutions, training and expert advice to FWWB partners to encourage and enable them to in turn deliver the digital micro-pension solution, along with financial literacy, to their clients/ members. pinBox is looking for a self-motivated, driven, and hands-on individual to develop and own short and long-term strategies and goals for the pinBox-FWWB partnership as well as for other pinBox initiatives in Gujarat. This is a senior role that requires proactive interactions with a range of internal and external stakeholders, often managing several moving project parts simultaneously. The Program Lead for Gujarat will be responsible for planning, overseeing and leading the pinBox-FWWB Project from ideation through to completion. She/he will also lead B2B2C partnerships with other Gujarat-based cooperatives and milk unions, as well as with federated self-help groups, producer companies, social enterprises and the State Government on expanding pension and social protection solutions to the self-employed.
Responsibilities:
1. Work closely with FWWB to proactively promote the digital micro-pension and social security solution to its partners, and to other aggregators including cooperatives in Gujarat and the State Government;
2. Formalizing, upscaling and managing all B2B2C partnerships with FWWB and in Gujarat more generally;
3. Implementation coordination and monitoring and providing necessary ongoing training, capacity building and IEC support and advice to partners to minimize the gap between intent and outcomes.
4. Achieving optimum impact at scale in terms of voluntary participation and regular retirement savings by self-employed women and youth who choose to save for their old age and other lifecycle needs.
5. Establish a system for periodic review meetings and field visits to regularly monitor outcomes including subscriber knowledge, savings persistency and adequacy. You will provide partners with MIS and data using pinBox MIS dashboards to keep them updated and informed regarding outcomes.
6. In consultation with the pinBox operations and customer protection teams, develop innovative ideas and behavioral interventions that optimize field staff efforts and engagement and voluntary enrollments and regular savings by partner clients/ members. 7. Periodically conduct or facilitate FGDs and helpline-led interviews with partner field staff and scheme subscribers to assess efforts and outcomes and to satisfy pinBox, FWWB and partner management that scheme implementation and efforts are in line with stated goals of mass-scale pension and social security inclusion. 8. Proactively investigate implementation challenges and issues and develop and implement ideas and solutions that can positively impact outcomes at scale.
The ideal candidate
1. A person with indubitable ethics, who is entrepreneurially inclined, passionate about digital financial inclusion and is eager to build from scratch.
2. Has 4-6 years’ experience in the areas of digital financial inclusion. Familiarity with the fintech and technology apps ecosystem will be an advantage.
3. IRMA graduates with project and process management experience in digital finance and prior experience with women-focused inclusion efforts will be preferred.
4. Proficiency in Gujarati (both written and oral) is mandatory
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We are seeking an experienced OCI L3 / Technical Lead to own the reliability, performance, security, and cost efficiency of our OCI workloads. You will serve as the highest technical escalation point for OCI operations, lead architecture and automation initiatives, mentor engineers, and collaborate cross-functionally to ensure resilient, compliant, and scalable solutions. This role combines hands-on engineering with leadership responsibilities across incident management, platform engineering, and cloud governance.
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Key Responsibilities
1) L3 Operations & Escalation Management
• Act as the final technical escalation point for critical incidents, complex problems, and performance issues across OCI services (Compute, Networking, Storage, IAM, Load Balancer, WAF, OKE/Kubernetes, DBaaS/Autonomous DB, Exadata Cloud Service).
• Lead root cause analysis (RCA), produce corrective/preventive action plans, and drive problem management per ITIL.
• Own on-call rotations for priority incidents; coordinate across L2/L1 teams and vendors for swift resolution.
2) Architecture, Design & Governance
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• Define landing zone architectures, tenancy/subscription structure, compartment strategy, IAM policies, tagging, and cost governance.
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Required Qualifications
• 8–12+ years in cloud/infra engineering; 4+ years hands-on with OCI at scale.
• Deep expertise across OCI core services: Compute, VCN/Networking, Block/Object/Archive Storage, Load Balancer, WAF, IAM, Cloud Guard, Logging/Monitoring, OKE/Kubernetes, Autonomous DB/Exadata Cloud.
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Preferred Certifications (Nice to Have)
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• ITIL v4 Foundation/Managing Professional
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Technical Stack (Representative)
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• Networking: VCN, Subnets, DRG, NAT, Service Gateway, VPN, FastConnect, NSG, WAF, Load Balancer
• Storage/DB: Block/Object/Archive, File Storage, Autonomous DB, Exadata Cloud Service, Data Guard
• Observability: OCI Monitoring, Alarms, Logging, Log Analytics, APM
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• Automation: Terraform, Ansible, Python/Bash/PowerShell, OCI CLI/SDK
• ITSM: Remedy/ServiceNow/Jira (incidents, changes, CMDB), Confluence/Wiki
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Soft Skills & Attributes
• Systems thinking, strong analytical and troubleshooting skills.
• Clear communication (can articulate trade-offs and risk).
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• Collaborative leadership and mentorship; ability to influence without authority.
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Typical Day / Week
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• Weekly: Architecture council, change advisory board (CAB), cost/security review, RCA review.
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Education
• Bachelor’s/Master’s in Computer Science, Information Technology, or equivalent experience.
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