
Product Manager - chat, whatsapp domain
Job Description
1. The candidate will work on building whatsapp as a communication layer for Heyo.
2. The use-cases include building whatapp chatbot for support, helping merchants to send automated communication to their customers and other chat related use-cases
3. Its a hand-on role, so the person should be good in wirting PRDs, interacting with design and engineering teams
4. The candidate should be on top of the updates by whatsapp and should be able to think of use-cases around it
Requirements
1. Have 3-7 years of PM experience
2. Have worked on whatsapp business APIs and built chatbots in the past
3. Working as a hands-on person

About MyOperator - VoiceTree Technologies
About
MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across industries with cutting-edge SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are committed to delivering innovation and exceptional customer service that drives business success.
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Job Title: Relationship Manager - CRM
Salary -upto 8 LPA
Location -Mumbai
Job Summary
We're seeking a dynamic and customer-focused Relationship Manager to join our CRM team. The ideal candidate will play a key role in maintaining strong client relationships, ensuring efficient post-sales activities, and managing collections.
Key Responsibilities
- Customer Relationship Management: Serve as the primary point of contact for customers, addressing inquiries and resolving issues promptly.
- Collections and Follow-ups: Manage and oversee the collection process, ensuring timely payments from customers.
- Post-Sales Activation: Facilitate seamless post-sales processes, including onboarding and activation of services/products.
- Demand Letter Generation: Prepare and issue demand letters in compliance with company policies and legal standards.
- Documentation and Reporting: Prepare and manage client-related documentation, including agreements, contracts, and payment schedules.
Requirements
- Experience in real estate is mandatory
- Proficiency in Excel and data management
- Excellent communication and interpersonal skills
- Attention to detail and ability to multitask
- Strong analytical and problem-solving skills
What We Offer
- Opportunity to work with a dynamic team
- Professional growth and development opportunities
- Competitive salary and benefits package
- 5-day working week, 10am-6pm
How to Apply
If you're a motivated and experienced Relationship Manager, please submit your resume and cover letter to [insert contact information].
Hiring Hashtags
#RelationshipManagerJobs
#CRMJobs
#RealEstateJobs
#CustomerServiceJobs
#SalesJobs
#MarketingJobs
#MumbaiJobs
#JobOpening
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#HiringNow
Job Title: Health Connect Integration Engineer -Lead
Experience: 12-15 Years
Location: Bangalore, Chennai, Pune, Trivandrum
Work mode: On-site
Primary Skills : Intersystem healthconnect/ healthshare/ Ensemble, IRIS, cache sql, cache object script, HL7
Roles and Responsibilities:
InterSystems Health connect Expertise:
- Extensive experience and expertise in Intersystems HealthConnect integration technologies, including in-depth knowledge of Health Connect integration engine, tools, and best practices.
- Hands on expertise in Intersystem healthconnect/ healthshare/ Ensemble, IRIS, cache sql, cache object script.
Leadership and Team Management:
- Strong leadership skills with a proven ability to lead and manage a team of integration engineers, providing guidance, mentorship, and creating a collaborative work environment.
Integration Strategy and Planning:
- The ability to develop integration strategies, roadmaps, and prioritise integration projects in alignment with organizational goals and healthcare industry requirements.
Healthcare Data Standards:
- In-depth knowledge of healthcare data standards, particularly HL7, and the ability to ensure compliance with these standards in integration solutions.
Project Leadership:
- Proven experience in leading integration projects from inception to completion, with a focus on meeting quality standards, timelines, and budgetary constraints.
Secondary Skills:
Technical Guidance:
- Providing technical guidance and support to resolve complex integration challenges, reviewing and approving integration designs, mappings, and transformations.
Quality Assurance:
- Ensuring the quality and adherence to industry standards and best practices in all integration projects, conducting integration reviews, and driving continuous improvement initiatives.
Stakeholder Communication:
- Effective communication skills to communicate progress, challenges, and project status to stakeholders and senior management, managing expectations, and providing regular updates.
Scalability and Performance Optimization:
- Collaborating with the team to optimize integration solutions for performance and scalability, implementing enhancements to accommodate growing data exchange requirement.
Your Impact:
• Implements Digital Consumer experiences based on a foundation of SFCC (Salesforce commerce cloud) to meet expected quality standards
• Ensures functional requirements and high-level solution designs are understood and are translated into detailed technical design
• Implement proofs of concept to prove any new technologies, application flows or integration scenarios and identify customizations needed to SFCC platform for meeting client requirements
• Guides the performance tuning and scalability of the ecommerce solution
• Diagnose and solve technical problems during implementation and support phases
Your Skills & Experience:
• 4-8 Years with 2+ years of implementing commerce application on any eCommerce platform in last 3 years
• If you have not worked in eCommerce platform, we can still discuss with you if you are expert in Java/.Net and understand REST/SOAP webservices.
• Demonstrate proficiency in build and release management using CI/CD strategies (leveraging tools like Jenkins and DevOps practices), implement Mocha/Chai unit and functional test cases in order to reduce costs while ensuring quality
• Contributes to designing, implementing and documenting the build release process as well as system configuration and deployment characteristics of the applications
• Participates in technical walkthroughs/ code reviews of other team members’ components, test plans and results and help them with gaps
• Collaborate with architect to define implementation processes and quality gates and standards
• Identifies risks and issues, and help monitor them
• Guides the development of reference and resource materials
• Mentors developers in improving their platform knowledge and development skills
• Communicate technical design to the developers and help/guide them in the implementation
• Participates in Agile sprints
Set Yourself Apart With:
• eCommerce platform certification
• Security considerations – OWASP, CSRF, reCAPTCHA etc. – Basic knowledge or experience
• Git Development workflow – Proficient
• Visual Studio Code IDE or Eclipse IDE - Proficient
• Knowledge on Agile methodology and desired tools like Jira, confluence etc.
• Scripting/development experience with Node.js, Mocha/Chai
• Experience working in any Salesforce cloud environment like SFMC, SFSC etc.
• Excellent written, verbal communication and articulation skills & Good team player
• Self-starter and self-learner with keen interest to grow
• Process orientation and the ability to define and setup processes
• Ability to provide necessary coaching to bring team members up to speed on the technology
• Ability to prioritize and manage multiple tasks
• Excellent and innovative approach to problem solving and finding solutions
• Flexible and proactive/self-motivated working style with excellent personal ownership of problem resolution

Good Experience & Understanding of CRM & ERP processes & Design
- 3+ years of hands-on experience in ERPNext Platform and Frappe Framework, Python, JavaScript and MySQL/MariaDB
- Strong knowledge of configuration and customisation of the ERPNext platform
Job Summary
We are looking for an astute Director of Engineering to join our team! As the leader of our rapidly growing engineering team, you will be responsible for the end-to-end development and delivery of our Products. In short: lead, build, retain & grow a top-notch engineering team that delivers top-notch products.
What you’ll do
- Own, develop and execute the engineering strategy for the company
- Provide people and technical leadership to all engineering teams
- Lead the development and implementation of new products & features
- Partner with other cross-functional teams such as product, design, etc.
- Manage, coach and mentor a team of engineers and technology leads
- Recruit world-class engineers and grow the engineering team
What you’ll need
- Strong technology leader, with proven ability to lead fast-paced engineering teams
- Extensive technical knowledge of engineering and cloud-native product development
- 2+ years of experience leading engineering teams with demonstrable outcomes
- Excellent written and verbal communication skills
- Excellent managerial and supervisory skills
- Experience leading fast-paced engineering teams in the consumer internet space
- Manage sales operations in assigned district to achieve revenue goals.
- Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
- Identify skill gaps and conduct trainings to sales team.
- Work with team to implement new sales techniques to obtain profits.
- Assist in employee recruitment, promotion, retention and termination activities.
- Conduct employee performance evaluation and provide feedback for improvements.
- Contact potential customers and identify new business opportunities.
- Stay abreast with customer needs, market trends and competitors.
- Maintain clear and complete sales reports for management review.
- Build strong relationships with customers for business growth.
- Analyze sales performances and recommend improvements.
- Ensure that sales team follows company policies and procedures at all times.
- Develop promotional programs to increase sales and revenue.
- Plan and coordinate sales activities for assigned projects.


- Develop new features and improve existing code in C++, specializing in the iOS/Android platforms.
- Has experience with working on huge codebases and comfortable writing and debugging multi-threaded & asynchronous code in Android and the native C++ libraries.
- Understands the resource constraints of mobile devices and implements accordingly robust and efficient solutions with respect to CPU, memory and battery life.
- Be customer-focused and unafraid to challenge the status quo
- Work as part of a dedicated, high-energy team to develop code that spans multiple products.
- Maintain exceptional development standards, especially related to performance, robustness, and testing.
- Support other development teams, build robust relationships and effectively articulate complex ideas.
- Proactively learn new languages, libraries, and platforms as needed. Adapt quickly to changing requirements.
- Activity planning and estimations
- Participate in the design and architecture of the overall product and lead the same for your features.
- Study upcoming technologies, analyze and propose how they can be incorporated to improve the existing product.
- Create high & low-level design artifacts.
- Code Reviews
- Mentoring Android developers in the team
- Develop document solutions for close to a million Acrobat Android users
- We are looking for you if your answer to the following questions is YES
- Are you interested to be part of a highly collaborative team developing next-generation document solutions?
- Have you developed mobile applications having complex UI and high performance?
- Do you like to solve problems and possess an aptitude for analytical troubleshooting?


- Proficient with Objective-C or Swift, Realm
- Experience with iOS frameworks such as Core Data, Core Animation, etc.
- Experience with offline storage, threading, and performance tuning
- Familiarity with RESTful APIs to connect iOS applications to back-end services
- Proficient understanding of code versioning tools (such as Git, Mercurial or SVN)

- Hands-on experience with various Microsoft technologies like .Net, ASP.Net, WCF, Web API, MVC SharePoint and/or Azure.
- Effective project and work-stream management.
- Strong understanding of Agile methodology and processes.
- Managing, mentoring and developing individuals into strong leads.
- Managing project effectively by defining milestones and schedules.
- Critically evaluating information gathered from multiple sources and reconciling conflicts.
- Interacting effectively with both technical and non-technical members on the team.
- Managing risks related to people, technology and processes.
- Ensuring adherence to standards and best practices.
Desired Profile:
- Minimum 10+ years of experience of shipping high quality software.
- Minimum 2 years’ experience of people management with proven track record of building and growing strong teams.
- Strong technical skills with computer science background or equivalent experience.
- Quick learner, ability to multi-task and work under pressure, and work with geographically distributed teams.
- Ability to influence management through presentations, written and verbal communication.
- Great leadership skills to work effectively with.
- Preferred candidates with valid US B1 visa and available to travel onsite at a very short notice.

