
About MyOperator:
MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across diverse industries with innovative SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are dedicated to delivering excellence through cutting-edge technology and exceptional customer service.
About the Role:
We are looking for a Technical Support Engineer (L2) to join our team at MyOperator. This role involves problem-solving, troubleshooting complex technical issues, API management, and collaboration across teams. As an L2 engineer, you will be responsible for handling advanced technical support requests, KYC processes, API calls, and Jira tickets requiring research and development (R&D). If you have a strong technical background, experience in a product-based company, and excellent troubleshooting skills, we encourage you to apply!
Key Responsibilities:
Technical Support & Problem-Solving:
- Use technical expertise to identify and resolve complex customer issues.
- Take ownership of escalated customer cases and drive them to resolution.
- Troubleshoot API-related issues and ensure seamless integration.
- Collaborate with product and development teams to resolve technical challenges.
Customer Communication & Service:
- Explain technical concepts to non-technical users in a clear and effective manner.
- Understand customer needs and provide solutions with a customer-first approach.
- Document resolutions, troubleshooting steps, and best practices for internal and customer use.
Process & Compliance Management:
- Handle Aadhaar-based KYC tasks while ensuring regulatory compliance.
- Conduct KYC audits to maintain accuracy and security.
- Manage Truecaller activation, renewal, and billing audits to ensure proper service
- delivery.
- Oversee SMS panel activation and renewal while troubleshooting potential issues.
- Handle Add-on OBD panel activation, recharges, and renewals for seamless operations.
API Calls & Research & Development (R&D):
- Monitor, manage, and troubleshoot API calls to maintain system efficiency.
- Work with the development team to enhance API performance and integration.
- Investigate and resolve JIRA tickets requiring R&D, ensuring thorough documentation.
Skills & Qualifications:
- Minimum 4 years of experience in a technical support role in a product-based
- company.
- Strong problem-solving skills to identify the root cause of issues.
- Experience with API handling, troubleshooting, and integration.
- Proficiency in JIRA, Kibana, and other monitoring tools.
- Excellent communication skills to explain technical concepts to non-technical users.
- Ability to handle compliance-based KYC processes and conduct audits.
- Strong collaboration skills to work with cross-functional teams.
- Experience in SaaS-based product support is a plus.
Why Join Us?
- Be part of a fast-growing SaaS company with an innovative work culture.
- Work on challenging technical issues and collaborate with a talented team.
- Gain hands-on experience with API management, compliance, and advanced troubleshooting.
- Opportunity for career growth and skill enhancement in technical support.
If you are a technical problem solver with strong analytical skills, apply now and become a key player in MyOperator’s dynamic L2 Support Team in Noida! 🚀

About MyOperator - VoiceTree Technologies
About
MyOperator is India's leading cloud communications provider, empowering over 10,000 businesses across industries with cutting-edge SaaS solutions. Our offerings include Cloud Call Center, IVR, Toll-free Numbers, Enterprise Mobility, WhatsApp Business Solutions, and Heyo Phone. We are committed to delivering innovation and exceptional customer service that drives business success.
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## Job oriented IT Internship training for IT Fresher in our IT Company Logical Softtech, Indore(M.P)
Location: Indore, M.P( work from the office)
***Must have their own laptop***
***Internship Training available for following profile:-****
1) Android Mobile app developer( Android studio)
2) Full stack Web Developer (Php and its framework)
3) PHP Web developer (Php and its framework)
4) Frontend developer( Html + css + bootstrap + Javascript +Ajax + JQuery)
5) Backend developer (Php and its framework, MYSQL)
6) IOS Developer(SWIFT Xcode)
7) HR Interns
8) SEO/SMM/Digital Marketing
9) Manual testing
**
**What we will provide:-
1) This is an IT company so only Job oriented Internship training will be there on live project
2) from Day 1 practical and live project working on different projects
3) After Internship training, will provide the chance of continuing in our company on job role if the candidate will be deserving or will give reference
4) Certificate of Internship training / job guidance
***
***
Please walkins for the one to one discussion or can call us for technical discussion between 10:30 A.M to 7:30 p.m ( Monday to Saturday)
Company name : Logical SoftTech
Email : - hrlogicalsofttech (@gmail.com, talentlogicalsofttech (@gmail.com, hrlogicalcoders (@gmail.com ,
Address: - 2nd floor, 388,PU4, Scheme 54 PU4, opposite of Eye Retina Hospital, Vijay nagar, Indore, M.P
Contact (call/whatsapp): - +91-78.69.73.15.95(HR), +91- 74.15.9.50.9.19 (HR ) , +91-82.10.251.824 (technical Department)
**Any reference will be highly appreciated or any consultancy firm who want to collaborate with us for hiring***
#HiringAlert
We are looking " Oracle APEX " for Reputed Client @ Permanent Role.
Must Have Skills:
1.Experience in Oracle APEX, SQL / PLSQL concepts, collections, function, procedure, package and types - Mandatory
2. Experience in JASPER / OBIEE reports
Good To Have Skills:
1.Knowledge in Oracle Forms and Reports, JavaScript, HTML, CSS or any other web-based programming language is added advantage (Optional)
2.Key Responsibilities: Design develop test and implement features and code using Oracle Application Express APEX
3. Perform requirements analysis development design test and deployment of custom Oracle applications.
4. Writing SQL queries Views Materialized views PLSQL procedures functions packages triggers cursors collections Ref cursor cursor variables System reference cursor Dynamic SQL
5. Debug code and maintain PL SQL procedures and functions.
6.Optimize existing applications and scripts for both usability and performance.
7. Adherence to policies processes and procedures within your areas of responsibility
8.Evaluate new features and technologies overseeing their implementation into the environment as appropriate.
9.Ability to prioritize, manage, deliver and report on multiple projects simultaneously highly motivated and able to work against aggressive deadlines schedules.
Professional Attributes:
1. Ability to work with minimal supervision.
2. Exhibits strong ethics, positive attitude, and calm demeanor under pressure.
3. Flexible, organized and possesses the ability to work in a fast-paced environment.
Location : Chennai

Prelude
We are BeyondScale, on a mission to build the mobile learning app to help organizations create internal courses for their workforce easily. eLearning is booming and we aim to tap into the under-served non-IT L&D market and make a difference in the livelihoods of millions of people.Required Skills
- 2+ years of RELEVANT EXPERIENCE in ReactJS
- Strong Computer Science fundamentals - data structures and algorithms
- Strong understanding of ReactJS Ecosystem (State management, Component-based design, Hooks, Responsive design)
- Good with CSS (converting UI designs to code)
- Writing clean and maintainable code
- Proficient understanding of APIs and wiring them
- Strong testing, debugging, and problem-solving skills
- Familiar with modern development practices - writing clean code, git versioning, understanding development workflows



Senior Software Engineer, Java/Python (Bangalore, Remote option available)
4+ years of experience
Zepto
Why should you look at this role?
Salary 40-55 lakh per annum
Paid leave
Sick leave
Provident Fund
What Else?
- High growth startup in quick commerce space (10 min delivery)
- Given our very high hiring bar, we offer a very competitive salary and substantial equity to create everlasting wealth for our early believers as the company grows.
- Work on real world logistics problems & benefit from the rocket ship Zepto is!
Tech Team: 40-50 (200+ in few months)
About the Employer
Zepto is a fast-growing startup that delivers products in 10 minutes through an optimised network of dark stores that we're building across the country!
Just 6 months after launching, we've raised $160 million from marquee
investors in Silicon Valley and India. Our investors include Y Combinator, Nexus Venture Partners, and many more! We’ve built out one of the best startup teams in India, with Senior Executives from Uber, Flipkart, Dream11, PhonePe, Goldman Sachs, Pepperfry, and institutions like Stanford, INSEAD, IITs, and IIMs.
The magic of Zepto is our ability to consistently deliver 2,500+ products in 10 minutes flat. It's the core of what we do, and the reason why we’ve been able to grow so fast with phenomenal customer love. Our mission is simple: to make 10-minute delivery the new normal.
Funding:
Funding Zepto has raised a total of $160M in funding over 3 rounds.
Their latest funding was raised on Dec 20, 2021 from a Series C round.
Employer Reviews:
“High Ownership, Lots of Learning, Broad Roles, Accessible Leaders”
"Alot of benefits like ZeptoJoy coupon, internet bill reimbursement and cab reimbursement is also taken care of. Overtime is paid."
Reporting structure:
Software Engineer -> Sr Software Engineer -> Lead -> EM -> AD / Director / VP -> Head of Engineering -> CTO
This role would be by and large a Individual Contributor role.
Interview Process:
- Round 1. Problem Solving + CS Fundamentals (60 mins)
- DS/Algo Problems (30 mins) - You can expect 1-2 Leetcode easy/medium questions
- CS Fundamentals (30 mins)
- Round 2. Low Level Design (60 mins)
- You would be given a trivial problem and expected to work through the low level design viz class structure, interfaces, db data models etc.
- Round 3. High Level Design (60 mins)
- You will be given a trivial problem, where we would work with you to design the system for the problem statement. We expect the detailed flow of the Functionality
- Extract APIs, if any
- Database choices
- Schema design and Scale the system, if time permits
- You will be given a trivial problem, where we would work with you to design the system for the problem statement. We expect the detailed flow of the Functionality
What You will do Everyday?
- Work very closely with the Tech Leadership and lead end-to-end development.
- Closely collaborate with product, design and business teams to understand product ideas and business needs and help deliver these as a series of ultra fast experiments.
- Architect and implement backend services with high reliability and scalability.
- Contribute to system architecture and database design.
- Set up best practices for development and champion their adoption.
- Write quality documentation and handle conflicts well to build consensus.
- Learn about new technologies and incorporate them.
- Mentor young minds and foster team spirit
Your Superpowers
- 4+ years of experience with Java frameworks like Spring / Dropwizard/Play or Python frameworks like Django/Flask/FastApi and databases like PostgreSQL/MySQL/MongoDB
- Experience in building highly scalable customer-facing applications that involve implementing complex business flows and dealing with an ever-increasing scale
- Extensive experience in object-oriented design skills, knowledge of design patterns, and huge passion and ability to design intuitive module and class-level interfaces.
- Experience in service-oriented architecture design.
- Experience building at least one application from scratch.
- Experience with cache store/message broker like Redis / RabbitMQ/Kafka
- Interest in learning new languages/framework as needed.
- Worked in a startup environment with high levels of ownership and commitment.
- A growth mindset and passionate about building things from the ground up and most importantly, you should be fun to work with.


Key Responsibilities
- Write clean, testable code using .NET programming languages
- Test and debug various .NET applications
- Deploy fully functional applications
- Upgrade existing applications
- Document development and operational procedures
Technical Competencies
- Understanding of object oriented programming concepts, design patterns and SOLID principles
- Must have hands on experience with C#, ASP.NET, MVC, Windows Services, .NET Entity Framework, SQL Server/T-SQL, IIS and related technologies
- Understanding of REST APIs and WCF
- Understanding of modern techniques such as Responsive Web Design, LINQ, Dependency Injection and Design Patterns
- Must have hands on experience of web client technologies inclusive of HTML5, CSS3, JavaScript, AJAX, JSON and JQuery
- Knowledge of various industry standard development practices (Agile methodology, OOD, TDD, BDD)
- Must have hands on experience of tools to enable SDLC (TFS, Visual Studio, etc.
If interested please share your profile on below link-
- https://smrtr.io/bqCWb" target="_blank">https://smrtr.io/bqCWb
domain in particular or we can say we need a Social Media Marketing
Expert
SEO Specialization
Graphics Designing
Digital Marketing- Facebook
Digital Marketing- Google
Content Writing
Google Trends
Website technology understanding
Experience: 3-6 years
Working hours: 9 hours
Working days: Monday to Saturday
Working mode: On Site
Any benefits: No extra incentive
- BackEnd Technologies:
Github Actions (CI/CD), AWS services (Lambda, event bridge, SNS, App Runner, EC2, Cloud Watch)
- Technical knowledge:
OAuth2.0
Non-Relational Databases
- It is important to adapt to changing requirements
- Have the ability to integrate external systems
How many hours are they expected to work?
- - Full time position ( 40+ hours a week)
What hours should they work?
- - Prefer 9-5 EST but there is wiggle room
Will there be nights and weekends?
- - Nights and weekends are not scheduled, however we are looking for someone that takes pride in their work and will lean in to hit a deadline or to fix a bug if it has a significant impact on the platform.
Should they be expected to lead?
- - Yes, you should be expected to lead and to communicate/ cooperate with other devs as a team. Some coding might be alone but the hope of the app is that it all works seamlessly together and to ensure that there needs to be communication among all devs front end and back end.
Who will they report to?
- - They will report to Product OwnerRob and Product ManagerJulietta daily for standups and well as pushing tasks through the appropriate structure of review, QA, and production.
- They will also report and check in with Client SuccessCourtney as we look to make the app have a seamless customer experience and customer value. The goal of Attribute should be to try and give as much value as quickly and easily as possible.
Will they work alone or in a team?
- In some spots they might be expected to work alone and on a separate sprint from others, however, everything needs to tie in and work together, because of that the developer must be team oriented in both development and problem solving.
- Additionally, there will be times that they should expect to work with people who are not particularly tech savvy ( ie. sales, marketing, customer success etc.) to collaborate on a specific feature to produce the best thing for the product.
Accountability
- The developer is both accountable for their code and the code of the team. They should take care and responsibility in the work that is done and if there are problems with the code in QA or production work as diligently as possible to fix that problem ( whether it is their code directly or not).
- As part of this all code will be attached from Github to Jira for developers to constantly upload their commits to Jira tasks
- A mistake is completely fine and expected, bugs are to be expected. What is asked is that you report it as soon as possible and are honest about it so that we can move forward in resolving it as soon as possible.
Customer, Usability, and Value Focused
- The end user of our product will be marketing professionals/head of marketing. At all times the developers need to take this into account and spend time thinking of the ease and the use cases that people will utilize their code or features in real life versus what is a way to make something work but in a vacuum.
Quality focused
- Pushing out code is awesome, but if the code has a ton of bugs and does not do the required action that is practical for the user then it does not matter. We want a developer who is Quality focused and also hold their other developers accountable.
Focused on the whole
- When producing a feature it is easy to sometime get sucked into how that features works in a vacuum. The developers need to be able to work together and understand the software architecture as a whole in order to make whatever feature they are working on be able to work with the other features that are built within the app ( and will be built or are on the roadmap for the future).
Creativity and Experimentation
- Developers are expected to work within structures, however, they are always encouraged to take time to think of creative solutions and to collaborate on new features or ways of making the product better.
Unfeathered, Honest, Respectful Communication
- Every developer should feel free to speak their mind in a respectful manner to other developers as well as anyone else in the entirety of the company. Any opinion, thought, or perspective will be listened to and valued.
Next Man or Woman Up Mentality
- Never should anyone on the team defer a problem and say “ thats not my fault or problem”. We are one unit and one company. One problem is everyone's problem and should lean in to the “next man up philosophy” if you have the time and can help to fix the problem and bring it to a solution you should be willing to.
Upward Mobility and Vesting Opportunity
- This position will allow for upward mobility, increased responsibility, and for people who constantly go above and beyond an opportunity to vest into and own equity in the company
What you bring to the table
- Education: Bachelor's degree in IT, computer science or related
- Experience: 5-9 years of relevant experience for SSE role
- Exposure to microservices, API management tools like Swagger
- Must have experience in working on Agile Scrum teams in the past and exposure to any of the Agile project management tools like Jira, Mingle, RTC, TFS etc.
- Proficient in application log analysis.
- Experience Java/JEE Development - especially EJB 2.1 / 3.0, JDBC
- Experience with application servers such as JBoss AS or IBM WAS is an advantage
- Experience in SQL programing using PostgreSQL / MySQL /Maria DB and JPA (Annotation Based)
- Knowledge of build tools such as Maven or Gradle and of continuous integration tools such as Jenkins, Nexus
- Basic knowledge of web services (SOAP or REST) and web technologies (HTML, CSS, JS)
- Basic knowledge of containers like Dockers, basic knowledge of cloud infrastructure
- Ability to interact and coordinate with employees at different levels, different groups, and different geographical locations within the company
- Ability to support multiple existing applications as well as work on building new ones
- Ability to provide accurate project estimates and make recommendations on specific technologies to use based on business requirements
- Good verbal and written Communication.
- Readiness for short term Domestic and International Travels
Preferred
- Industry knowledge with respect to payments systems and processing in the Debit/Credit and Account based payments (EFT Switching) from different channels like POS, ATM or ecommerce, Card Management System and Real Time Payment Systems.
- Exposure to the Interchange Interfaces like Visa Net, MasterCard, BankNet
- Exposure to Interchange Simulators and Mandates Management.


