
product insights that will drive product
strategy and roadmap
Develop dashboards and define metrics that
inform success for the Product Team
Help design, execute and evaluate A/B tests to
improve the user journey
Explore large, complex, and loosely defined
datasets to create actionable insights
Facilitate changes to product features to
improve competitive position and optimal
product performance. Work collaboratively with various teams
including marketing, business, UX, customer
support and engineering teams etc.
1-3 years of analyst experience at a product
company. Undergraduate degree from Tier 1 Colleges (IIT
/ BITS / NIT)
Comfortable diving into data and deriving
tangible insights
Experience with product analytics tools like
Amplitude/Clevertap, and data visualization
tools like PowerBI/Tableau is a plus
Experience with running A/B tests and
experiments
Prior Startup and Fintech experience is a plus
Prior startup experience is a plus

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JOB DESCRIPTION:
- Design, develop, and maintain low-latency, high-performance enterprise applications using Core Java (Java 5.0 and above).
- Implement and integrate APIs using Spring Framework and Apache CXF.
- Build microservices-based architecture for scalable and distributed systems.
- Collaborate with cross-functional teams for high/low-level design, development, and deployment of software solutions.
- Optimize performance through efficient multithreading, memory management, and algorithm design.
- Ensure best coding practices, conduct code reviews, and perform unit/integration testing.
- Work with RDBMS (preferably Sybase) for backend data integration.
- Analyze complex business problems and deliver innovative technology solutions in the financial/trading domain.
- Work in Unix/Linux environments for deployment and troubleshooting.
Required Skills & Experience:
- 4– 12 years of strong hands-on experience in Core Java.
- Deep understanding of Object-Oriented Programming (OOP), data structures, algorithms, and design patterns.
- Proven experience with Spring, CXF, and REST/SOAP web services.
- Solid understanding of microservices architecture and distributed systems.
- Experience working with Sybase or other relational databases.
- Expertise in multithreading, concurrency, and high-throughput server-side development.
- Exposure to capital markets, sales & trading platforms, or similar financial services applications.
- Good working knowledge of Unix/Linux environments.
- Experience in solution architecture and design documentation is a strong plus.
- Strong problem-solving skills, analytical thinking, and a proactive attitude.
- Excellent communication and interpersonal skills to work effectively with global teams.
Preferred Qualifications:
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
- Previous experience in investment banking, capital markets, or financial technology domains.
Why Join Wissen Technology?
- Be a part of a high-growth organization that has expanded 400% in the last five years.
- Work alongside leadership and engineers from IITs, IIMs, MIT, Wharton, and other top institutions.
- Engage with Fortune 500 clients and deliver high-impact projects.
- Certified as a Great Place to Work®.
- Recognized as a Top 20 AI/ML Vendor by CIO Insider (2020).
- Work on next-gen technologies: AI/ML, Big Data, Cloud, DevOps, RPA, and more.
- Global presence across US, India, UK, Australia, Mexico, and Canada.
Website : www.wissen.com
Read more about us here - https://www.notion.so/bitespeed/Enterprise-Customer-Success-Manager-0233155a53ee4cc3a10feff055b0b8eb
About the role
We want to keep our customers for life. To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 200+ 5-star reviews (which we openly brag about (https://apps.shopify.com/bitespeed-fb-messenger-chatbot) and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with).
We're now at a point where we’ve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for our product team.
What you’ll do
- Your core job is to own our customer relationships, make them successful and fans of BiteSpeed.
- Tracking product adoption for our enterprise customers, ensuring they are getting maximum value leading to upsells and expansion revenue.
- Becoming a trusted product advisor for our customers, helping them with all the tricks of the trade to get maximum value from BiteSpeed.
- Managing cross-sells for new products and renewals, owning expansion revenue at an account level.
- Building the playbook for our customer success function to scale for the next stage of growth.
What makes you a good fit
- You care about delivering a service experience that parallels a Michelin star Italian restaurant.
- You genuinely like helping people and making them successful
- You have 2+ years of experience managing enterprise accounts & at a SaaS startup.
- You have a genuine interest in conversations with people from different backgrounds to learn about their lives
Key Responsibilities
- Team Leadership & Management
- Lead, mentor, and manage a team of 6–10 full-stack engineers (MERN stack).
- Drive performance management, team development, and career progression.
- Collaborate with product managers, designers, and QA to ensure timely delivery of high-quality features.
- Technical Ownership
- Own the architecture, design, and implementation of core fintech product modules using MongoDB, Express.js, React.js, and Node.js.
- Review and enforce coding standards, CI/CD pipelines, and software quality best practices.
- Ensure system scalability, security, performance, and availability.
- Project Delivery
- Translate business requirements into scalable tech solutions.
- Ensure sprint planning, estimation, execution, and stakeholder communication.
- Proactively identify risks and bottlenecks and implement mitigations.
- Product & Innovation Focus
- Work closely with leadership on technology strategy and product roadmaps.
- Foster a culture of innovation, continuous learning, and engineering excellence.
Requirements
- 8+ years of software development experience, with at least 3+ years in team leadership roles.
- Proven track record of working in product-based fintech companies.
- Deep hands-on experience in the MERN stack (MongoDB, Express.js, React.js, Node.js).
- Strong understanding of cloud-native architectures (AWS/GCP/Azure).
- Proficiency in REST APIs, microservices, Docker, and container orchestration.
- Exposure to security best practices in fintech (e.g., data encryption, secure auth flows).
- Strong debugging, optimization, and analytical skills.
- Excellent communication, interpersonal, and stakeholder management skills.
- Ability to work in a fast-paced, startup-like environment with a product ownership mindset.
Nice to Have
- • Experience with TypeScript, GraphQL, or WebSockets.
- • Exposure to DevOps practices and observability tools.
- • Prior experience building lending, payments, or investment platforms.
What you can expect in return:
- ESOPs basis performance
- Health insurance
- Statutory benefits like PF & Gratuity
- Flexible Working Structure
- Professional development opportunities
- Collaborative and inclusive work culture

We are looking for an experienced WordPress Developer to join our team!
You will be responsible to design, implement and manage websites using WordPress, a free, open-source
content management system (CMS). You will manage both front-end and back-end development — everything
from plug-ins to security updates. You will be responsible for making attractive and user-friendly websites.
Requirements
1. Min 3 yrs exp. of WordPress development
2. Should have customized the themes for functional and UI improvements
3. Strong with core PHP concepts
4. Good in optimization of WordPress for performance and SE
should be able to do mock-up designing, prototyping and wireframing
Should be able to create mobile and application designs

Android Developer
JD:-
We are looking for an Android Developer who possesses a passion for pushing mobile technologies to the limits. This Android app developer will work with our team of talented engineers to design and build the next generation of our mobile applications. Android programming works closely with other app development and technical teams.
Responsibilities:
- Design and build advanced applications for the Android platform
- Collaborate with cross-functional teams to define, design, and ship new features Work with outside data sources and APIs
- Unit-test code for robustness, including edge cases, usability, and general reliability • Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Requirements:
- Proven software development experience and Android skills development • Proven working experience in Android app development and
- Have published at least one original Android app
- Experience with Android SDK
- Experience working with remote data via REST and JSON
- Experience with third-party libraries and APIs
- Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies
1. Ensuring quality project delivery on time by being a part of the project management team
2. Coordinating with team members and contractors to ensure deliverable
3. Ensuring project deadlines are met
4. Documenting and following up on important actions and decisions from meetings
5. Liaising between the client and Internal & external teams
Requirements:
1. Should have good oral & written communication (Hindi and English)
2. Should have command on MS Office (Word, Excel and Powerpoint)
1.Strong skills and experience in (Java, Javascript/Typescript, Go, Design Patterns, etc.).
2.Experience with Node.JS or Spring boot preferred.
3.Experience with relational and NoSQL databases.
4.Proficient in API and microservices architecture.
5.API documentation / specification tools (e.g. Swagger).
6.Unit-testing code for robustness, including edge cases, usability, and general reliability with API testing frameworks / testing documentation (e.g. K6, JMeter, SoapUI, Postman,etc.).
7.Working knowledge of the general mobile landscape, architectures, trends, and emerging technologies.
8.Execution of software delivery. You are skilled at cloud architecture, testing, monitoring, alerting and are excited to apply these principles within the team.."

We are looking for experienced Full Stack Web Developers. Web Application developer who possesses a passion for pushing web technologies to the limits and will work with our team of talented engineers to design and build the next generation of our web applications.
Responsibilities
- Design and build scalable, mobile-first web applications
- Collaborate with cross-functional teams to define, design, and ship new features
- Unit-test code for robustness, including edge cases, usability, and general reliability
- Work on bug fixing and improving application performance
- Continuously discover, evaluate, and implement new technologies to maximize development efficiency
Skills
- BS/MS degree in Computer Science, Engineering or a related subject.
- 3 to 5 years of industry experience as a Full Stack Developer with focus in React.js and Node.js
- Experience with Express.js and Node.js is a must.
- Experience with third-party libraries and APIs is required.
- Experience using Google Firebase is an asset.
- Experience in UI/UX design is preferred.
- You should also be up to speed on practices like TDD, CI/CD, and pair programming.
- You should be very comfortable working with Agile, Lean and Continuous Delivery practices -- and love it as much as we do.
- Understanding and playing a part in the entire cycle of software consulting and delivery (ideation, project conception, UX, code, testing, deployment, and around again).
- Working knowledge of the general web application landscape, architectures, trends, and emerging technologies.
- Solid understanding of the application development life cycle.
including PC, Mobile (app & HTML5) versions if available
Learn to be repetitive as well as unexpected. Basically you're trying to break the application /
portal / game!
Concentrate on certain areas of the game and try every possibility available
Compare new versions of game and replicate previous bugs to see if they have been fixed
Play game using different settings and options if available
Check for content, hyperlinks, landing pages, registrations, campaigns, deposits, withdrawal etc.
processes.
Test different versions of the game including PC, Mobile (app & HTML5) versions if available
Report any error codes that may pop up and report them to bug tracking software or manually.
Proof any other documentation with game including manuals, instructions and other booklets
Understand the difference between reporting a bug and reporting a feature
Prepare test cases for manual, automation
Get the new ideas to improve product
Defining processes for test plan and several phases of testing cycle.
Planning and scheduling several milestones and tasks like alpha and beta testing.
Work closely on the deadlines of the project
Ensure the team is focusing on automation along with manual testing.
Keep raising the bar and standards of all the quality processes with every project.

