product insights that will drive product
strategy and roadmap
Develop dashboards and define metrics that
inform success for the Product Team
Help design, execute and evaluate A/B tests to
improve the user journey
Explore large, complex, and loosely defined
datasets to create actionable insights
Facilitate changes to product features to
improve competitive position and optimal
product performance. Work collaboratively with various teams
including marketing, business, UX, customer
support and engineering teams etc.
1-3 years of analyst experience at a product
company. Undergraduate degree from Tier 1 Colleges (IIT
/ BITS / NIT)
Comfortable diving into data and deriving
tangible insights
Experience with product analytics tools like
Amplitude/Clevertap, and data visualization
tools like PowerBI/Tableau is a plus
Experience with running A/B tests and
experiments
Prior Startup and Fintech experience is a plus
Prior startup experience is a plus
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● 1-2 years in outbound focused sales position desired; customer-oriented background
required (sales, support, customer service) in B2B preferably
● Bachelor’s degree in business, marketing, or related field
● Excellent communication and interpersonal skills
● The ability to generate leads independently.
● Willingness to learn and apply the fundamentals of the MEDDIC Sales process approach
● Great to have-Artificial Intelligence, Machine Learning and/or Computer Vision
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Main responsibilities and duties:
Reviews deals on Salesforce with a commercial mindset and assesses the strength and
revenue potential of the deal.
Has a good understanding of deal structures, and key KPIs e.g. discount, fee etc and uses this
knowledge to suggest improvements to submitted deals in order to maximise potential
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Works closely with the Merchandiser to ensure deals on-site are bringing in incremental
sales and aren’t cannibalising other deals.
Provides relevant focus to the sales team to improve quality of deal submissions.
Prioritises approved deals on the copy board, ensuring deals are written in priority order,
ensuring deals launch in time for key selling periods.
Schedules launch date of deals.
Identifies top deals that require a more in-depth write-up from the copy team and ensures
these are written in a timely manner.
Technical Skills required:
BCom/BBA/MBA Degree or previous experience in a relevant sector
Proficiency in Microsoft tools (e.g. excel)
Ability to analyse data sets in order to arrive at logical conclusions
Experience in tools such as SQL and Power Bi useful but not essential
Soft Skills required:
Ability to prioritise and multitask, responding to ad-hoc data requests whilst taking care of
ongoing tasks / projects
Ability to work with people with a variety of styles and working cultures
Analytical mindset
Attention to detail
Strong communication
Commercial Acumen
- Develop, implement, and maintain applications developed around the Shopify/Shopify Plus platform.
- Knowledge of Ajax, Liquid, HTML, CSS, JS, JQuery is mandatory requirements.
- Knowledge for Wordpress Theme customization, Plugins installation.
- Answer various questions from our clients and attend the solution delivery meetings with the team.
- Contribute to quality control activities with the team.
- Take part in the improvement of standards within the Shopify practice.
- Creative and open to new ideas.
- Adaptable and willing to learn new techniques.
1. Ensuring quality project delivery on time by being a part of the project management team
2. Coordinating with team members and contractors to ensure deliverable
3. Ensuring project deadlines are met
4. Documenting and following up on important actions and decisions from meetings
5. Liaising between the client and Internal & external teams
Requirements:
1. Should have good oral & written communication (Hindi and English)
2. Should have command on MS Office (Word, Excel and Powerpoint)
What you will do:
- Processing customer request in a timely and comprehensive manner to ensure customer satisfaction with Inbound and Outbound calls/emails/chat
- Highlighting issues through feedback and recommending changes in workflows, procedures and service levels to meet customer needs and ensuring quality service always
- Growing and nurturing customer relationships on every interaction that results in measurable Customer value
- Documenting necessary account information and offering custom solutions that benefit the customer
- Delivering extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
- Balancing customer interests with the interests of company
- Resolving all customer queries and following established problem ticket recording procedures as appropriate
- Gathering relevant information from customers as required and updating it accurately to facilitate the decision process
What you need to have:
- Any graduate with demonstrable experience of 2-4 years
- Needs proactiveness and anticipation to understand customers problems
- Adaptability to customer's need and requirement
- Should be a problem solver
- Should be a go-getter, with high drive and ownership
- Should have good communication and listening skills
- Should have sound English language skills (written and verbal) with good typing speed
Meet potential clients and grow long-lasting relationships by understanding the
client’s needs
Holding accountability for target achievement and revenue management
Efficient in developing and implementing the Sales & Inside Sales strategy
Robust in handling the entire Sales process from lead generation to closing of deals
Provision of support and guidance to the junior team members
Requirements and qualifications:
Relevant Bachelor’s degree
Possess excellent communication and interpersonal skills
Holding experience of 1-4 years into Sales domain
Agility to work in fast paced start up environment
Strong passion to catch up with the speed of company’s growing business
Proven track record of positive Sales performance
Absolute crisp in implementing the Sales plan with good presentation skills
Result-driven with experience of extremely target centric job
Industry preferred – (Ed tech, BFSI, Assessment companies, Training and coaching,
Automobile, Travel and Tourism)
Should be up to work on a weekend – ( Rotational W/O
We are looking for immediate to 15days of notice period
- Demonstrable experience as a Robotic Process Automation Developer using Robotic
technologies, particularly with UiPath. - Act as a Subject Matter Expert with Robotic Process Automation Development and
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- Command on UiPath RE Framework.
- Strong Software Development Skills in Automation Software.
- Experience in working with .NET Framework and customization.
Job Description
We are looking for a Senior Fullstack Engineer who is an expert on the Javascript stack (Node.js and React). We are looking for engineers who work like owners as you will be tasked with leading the development of one of our 5 major components of the Hatica platform. You will work with experienced engineers and on a modern serverless stack built using Javascript (React and Node) and Golang with a in-house realtime data analytics engine on Postgres and Elasticsearch among others.
Responsibilities
- Work across the Javascript stack from React.js in the front to Node.js in the back.
- Help your fellow DevOps and junior engineers working on our cloud infrastructure and other components of our product to ensure a code quality and robust architecture.
Requirements and Qualifications
- BE/BTech in Computer Science or Engineering
- Minimum Experience of 4 years with backend development.
- Experience of at least 2 years with Node.js
- Minimum Experience of 2 years with front end development in React
- Familiarity with newer specifications of EcmaScript
- Understanding of GraphQL
- Understanding of AWS and cloud-native technologies is preferred
Benefits
- Work with the best and brightest on a global cutting-edge SaaS product
- Performance oriented culture built on fairness and inclusivity
- Competitive Compensation
- Flexible work hours
- Fully remote team, work from anywhere
● Ability to deep dive hands on into coding, building scalable architecture and backend
infrastructure
● Strong knowledge of “how to scale” a product, Dev ops, (Docker/ Kubernetes), Messaging
queues, Testing, Database design, Security Log management system
● Extremely hands-on in coding along with a strong interest in leading a team.
● Knowledge of tech stack, which in our case is Node.js/GraphQL/TypeScript for API
development, PostgreSQL, AWS, Python for data processing.
● Proven technical experience of 4-10 years of work-ex coupled with a strategic growth mindset
Responsibilities
● Lead the software design, architecture, development, debugging, documentation, testing,
deployment, maintenance and improvement efforts
●
Establish the roadmap and architecture based on the latest proven technologies and Hora’s
needs
● Manage, lead and mentor other engineers and demonstrate best engineering practices with the
team
●
Lead the team to follow our software development process including writing unit tests,
performing code reviews, doing daily standups, setting OKRs and milestones, etc.
●
Excellent experience in coding including the ability to write well-crafted, well-tested, readable,
maintainable code
● Develop backend code for mobile applications and internal web tools
● Develop APIs for the mobile platform
● Own, innovate and maintain the backend infrastructure
● Code using cutting-edge tools in close collaboration with our Machine Learning team
● Stay on top of state-of-the-art technologies and apply them
● Collaborate with teams and share knowledge via tech talks and promote tech and engineering
best practices within the team
Minimum Qualifications
● B.S., M.S., or Ph.D. degree in Computer Science or a related technical field or equivalent
practical experience
● 4-10 years of relevant work experience in system design, algorithms, data structures, scalability,
DevOps, security and testing
● Demonstrated experience in delivering reliable, scalable, performant, and secure web-based
systems and services in production
● Experience working with three or more from the following: web application development,
Unix/Linux environments, mobile application development, distributed and parallel systems,
machine learning, natural language processing, networking, developing large software systems,
security for software development.
● Strong experience in system design, scalability, DevOps, security and testing
● Strong and proven passion for code quality
● Knowledge of a wide-range of front and back-end technologies.
Experience with any of the following technologies is particularly desirable: TypeScript,
GraphQL, node.js, Python, Go, Java, HTML/CSS, React, Redis, PostgreSQL, Kafka,
Spark, ElasticSearch, Docker/Kubernetes, AWS, Git. ○
Experience in writing backend code with modern languages and frameworks
(JavaScript/node.js or Python/Django)
● Strong relational database experience (PostgreSQL, MySQL, etc.)
● Experience in API development for mobile/web
● Strong Computer Science fundamentals: data structures, algorithms, memory management,
concurrency
Preferred Qualifications (Added advantage)
● Excellent written communication, verbal communication, and presentation skills
● Competitive programming experience
● Familiarity with data science and/or machine learning, experience in credit and risk models,
NLP and network analysis expertise
● Experience of working on fintech products
● Experience in managing a distributed set of engineers/developers
Personal Attributes
● Self-guided missile
● Enjoys finding novel solutions to hard technical problems
● Optimistic team player
● A hard-working, humble disposition - we are looking for doers who think, and thinkers who
do.
● Enjoys hands-on, day-to-day work while having a bigger picture view of the goals to
accomplish.
● Strong sense of ethics and integrity.
● Desire to make a strong impact on the lives of millions through their work