
We are looking for a highly skilled Salesforce Principal Consultant to make our team even stronger with his/her leadership skills. The ideal candidate must be fluent in English. A solid experience in an agile development environment is essential. If you are an innovative, passionate, hands-on problem-solver who is prepared to think out of the box, hands-on with coding, and be challenged, this is perfect for you.
Responsibilities
● Demonstrate thought leadership in Salesforce CRM and Platform innovations and practices.
● Ability to provide technical governance across Salesforce Platform solutions.
● Assess and improve the efficiency and effectiveness of the Salesforce application solutions to ensure user requirements and to meet the business objectives in a timely and cost-effective manner.
● Identify & highlight different risks involved and work on mitigation plans.
● Mentoring team members to bring them up to speed.
● Drive and build a culture of learning throughout the team and improve core Salesforce expertise and come up with innovation and reusable components.
● Lead and guide the team during various phases of the project including (but not limited to) design, coding, unit testing to deployment. ● Act as a bridge between the development team and the customer.
● Provide technical expertise in identifying, evaluating, and developing technology solutions including integrations with other enterprise software solutions.
● Participate in all phases of the software development lifecycle, including discovery, analysis, requirements definition, solution design, configuration, code development, testing, peer code review, deployment, and support.
● Maintain a proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet goals successfully.
● Ability to work within tight deadlines and effectively prioritize and execute tasks in a high-pressure environment.
● Interact directly with managers and teams as necessary to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications, and interactions with internal Salesforce instances.
● Ability to lead stakeholders across the organization at all levels to consensus in asserting an architecture that aligns the business objectives.
Tech Skills Checklist
● 8+ years of Salesforce experience.
● At least 4+ years of experience leading a technical team or in a senior role taking technical ownership.
● Must have Hands-on experience on multiple Salesforce cloud offerings, like Sales, Service, Communities, etc.
● Extensive development experience with Salesforce development technologies; Salesforce, Apex, Data modeling, Workflow, SOQL, SOSL Approval process, and Security using Roles/Profiles/Sharing Settings.
● Strong problem-solving skills with the ability to work on multiple assignments in a fast-paced and rapidly changing work environment.
● In-depth knowledge of JavaScript, REST API, SOAP API, XML, UML, Ajax, JSON, HTML/CSS.
● Experience in query and code optimization to improve the performance of applications.
● Experience in Release Management and Continuous Integration Methodologies.
● Experience in the Implementation of Various Tools for Code Reviews, Version Control and Deployment.
● Collaborating with the QA team to define test cases and metrics, and resolve questions about test results.
● Proven experience in building POC’s, demos, and participating in requirement gathering sessions OR pre-sales meetings with prospective customers.
● Experience with Agile software development methodologies. Soft
Skills Checklist
● Excellent verbal and written communication skills. The ability to communicate complex issues in a concise easy-to-follow manner is essential.
● Should have Exceptional Leadership Skills.
● Holding Strong Work Ethics.
● Self-motivated to learn new applications and domains, and love challenging yourself to constantly raise the bar.
● Strong analytical and problem-solving skills, Ability to diagnose and troubleshoot problems quickly.
● Ability to take full ownership of tasks and projects.
● Team player with excellent interpersonal skills.
● Possess a Can-Do attitude to overcome challenges.
● Should have proactive time management skills.

About Concretio Apps
About
Concretio was founded in 2013 by Abhinav Gupta (8 times Salesforce MVP), with a motive to build a team of passionate individuals, who want to develop high quality solutions, and enjoy challenges posed by rapidly changing technology.
Connect with the team
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Job Description
SN
Required Information
Details
1
Role
Service Desk Lead
2
Required Technical Skill Set
Excellent Communication skills.
Team Management,
Process Governance,
Reporting,
Shift & Resource Planning
Desired Experience Range
4-8 Yrs.
Location of Requirement
Noida
Keywords
IT Service Desk, IT Help Desk
Desired Competencies (Technical/Behavioral Competency)
Primary Skills
1.Leadership & People Management - Proven ability to lead large
teams, manage multiple services or 24/7 services, and build a
high-performance culture.
2.Strong knowledge of ITIL framework and service desk
operations.
3.Experience in managing IT support teams (minimum 5+ years,
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skills.
5.Familiarity with ticketing tools (e.g., ServiceNow, Remedy).
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effectively.
Secondary Skills
1.Previous ITSM / Incident management or Service desk
experience managing cases and troubleshooting incidents
2.Strong knowledge in capacity management, resource planning,
reporting & analytics.
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Expert working knowledge of Multi-threading.
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Job description
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Technologies ASP.Net C# , LINQ ADO.Net WCF,MVC, Asp.net Core.
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