Performance marketing executive

We are looking for an experienced ServiceNow Service Desk & Administrator to join our team. The ideal candidate will have strong hands-on experience in ServiceNow administration, ITSM modules, and Service Desk operations. This role involves configuring, managing, and supporting the ServiceNow platform while ensuring efficient IT service delivery.

🔹 Key Responsibilities

✔ Administer, configure, and maintain ServiceNow ITSM modules such as Incident, Problem, Change, Request, Knowledge, CMDB, and Asset Management.

✔ Provide L2/L3 support for ServiceNow platform issues and ensure timely incident resolution.

✔ Configure business rules, client scripts, UI policies, workflows, notifications, and forms.

✔ Manage user roles, groups, ACLs, and security rules.

✔ Support Service Desk operations, including ticket triage, prioritization, and escalation.

✔ Perform platform upgrades, patches, and testing activities.

✔ Maintain technical documentation and user guides.

✔ Ensure ITIL best practices are followed across ServiceNow processes.

🔹 Required Qualifications

🎓 Bachelor’s degree in Computer Science / Information Technology or related field.

✔ 5+ years of experience in ServiceNow administration and Service Desk support.

✔ Strong experience with ITSM modules – Incident, Problem, Change, Request, Knowledge, CMDB.

✔ Hands-on experience with JavaScript and Glide API scripting.

✔ Knowledge of ITIL framework and service management best practices.

✔ Experience with ServiceNow integrations (REST, SOAP, LDAP, Active Directory ).

Relationship Manager – Insurance Sales.

Identifying, recruiting, and onboarding new agents - POSP, ensuring they meet company standards and are properly trained. 

Achieving Sales Target

Providing ongoing training and development opportunities for agents, including product knowledge, sales techniques, and professional skills. 

Guiding agents in achieving sales targets, developing sales strategies, and identifying new business opportunities. 

Building and maintaining strong relationships with agents, providing support and addressing their needs. 

Tracking agent performance, identifying areas for improvement.

Developing and implementing strategies to grow the agency channel, expand market share, and increase profitability. 

Serving as a point of contact between the agency and the company, coordinating with various departments to support the agent network. 

Required skills

Proven working experience as an Insurance Agent or relevant experience from Insurance Broking Industry

Familiarity with all types of insurance plans (automobile, fire, life, property, medical etc)

Basic computer knowledge and statistical analysis

We are seeking a Azure Infrastructure Engineer to join our team. This role involves deploying, managing, and optimizing Azure resources while ensuring their security, performance, and compliance. The engineer collaborates with clients, cross-functional teams, and senior engineers to provide exceptional support for our managed services client portfolio.

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Responsibilities:

• Assist in the deployment and configuration of Azure resources, including virtual machines, databases, and Azure App Services following best practices and client requirements.
• Utilize Azure Migrate to assist with migration projects.
• Monitor the performance, security, and availability of Azure services and promptly address any issues or outages.
• Perform server updates and apply security patches.
• Identify future engagement opportunities during existing client engagements and convey those needs to account executives and practice leadership.
• Participate in an on-call rotation.
• After hours / weekend work may be a required.
• All other duties as assigned.

Requirements:

• Advanced degree or relevant certifications in Information Technology, or a related field are a plus.
• Accountability to drive resolution to completion.
• Familiarity with the Azure Portal.
• Knowledge of Microsoft Office 365 suite, including Outlook, SharePoint, Teams, and OneDrive.
• Troubleshoot and resolve common problems efficiently.
• Proficiency in scripting languages (PowerShell / Azure CLI) to automate tasks, deploy resources, and manage Azure infrastructure.
• Familiarity with cloud computing concepts, such as Infrastructure as a Service (IaaS), Platform as a Service (PaaS), and Software as a Service (SaaS).
• Effective verbal and written communication skills to collaborate with clients, team members, and stakeholders.

Preferred Knowledge, Skills, and Abilities:

• Two or more years in IT or working with cloud technology.
• Experience working for an MSP.
• Ability to identify and resolve common Azure-related issues, including network configurations, security settings, and performance optimization.
• Create detailed documentation for configurations, troubleshooting procedures, and solutions.

Benefits:

• Work Location: Remote
•  days working

You can apply directly through the link: https://zrec.in/mnWs1?source=CareerSite

Explore our Career Page for more such jobs : careers.infraveo.com

• Serve as a technical expert for Workday (primarily) and other HR business systems. 

• Oversee and maintain business process configuration, inbound and outbound integrations, and security

• Create and maintain advanced reports and web services to enable data-driven decision making across the enterprise, with end-user visibility both inside and outside of Workday
  
  
• Utilize Azure DevOps to coordinate and prioritize development efforts with the global team
  
  
• Understand HR work processes, and utilize LEAN or other process improvement methodologies to make processes more efficient
  
  
• Participate in periodic strategic planning exercises with the HR Operations Team to understand priorities and align the work efforts of key projects and working teams
  
  
• Participate in Agile development of Workday (our HRIS), working closely with the HR Operations team to prioritize and implement process improvements
  
  
• Provide leadership to other team members and stakeholders

• At least three years’ recent experience in HRIS or HR Operations
• Workday experience required, with a strong emphasis on security, reporting, and business process configuration. Need expertise on  Advanced compensation, absence, talent / performance experience and Microsoft Excel.
• Experience in Workday EIB (Enterprise Interface Builder) is a huge plus.

• Strong project management skills and attention to detail

• Experience with Agile development principle and methods, specifically with scrum and sprint
• Ability to build and maintain credibility by knowing the business and aligning HR systems support to the priorities of the business.
• Demonstrated ability to influence leaders, establish and maintain collaborative partnerships and provide thought leadership.
• Bachelor’s degree required

Job Description : 

• Strong knowledge of PHP web frameworks -Laravel, CodeIgnitor
• Must have 2 years of experience in PHP Laravel or Codelgnitor
• Understanding the fully synchronous behavior of PHP
• Understanding of MVC design patterns
• Thorough understanding of front-end technologies, such as JavaScript, HTML5, and CSS3

Graphic designer will have to create visual communications to convey messages in an effective and aesthetically pleasing manner.