Oracle HCM

Job Summary:

We are looking for a creative and motivated Junior Graphic Designer to support our design team in creating high-quality visual content. The candidate should have a basic understanding of design principles, attention to detail, and the ability to work in a fast-paced environment.

Key Responsibilities:

• Assist in designing marketing materials including social media creatives, posters, banners, brochures, and presentations.
• Support senior designers in developing brand-specific graphics and layouts.
• Create simple video edits, reels, or motion graphics (optional, if applicable).
• Collaborate with the marketing and content teams to ensure visual consistency.
• Edit and retouch images as required.
• Maintain proper file organization and follow brand guidelines.
• Handle multiple tasks and meet project deadlines.

Requirements:

• Bachelor’s degree in Graphic Design, Fine Arts, or a related field
• Basic proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Knowledge of Canva or other online design tools is a plus.
• Good understanding of typography, color theory, and layout design.
• Strong creativity and willingness to learn.
• Ability to take constructive feedback and improve.
• Strong communication and teamwork skills.

Preferred Skills (Optional):

• Basic knowledge of video editing tools (Premiere Pro / After Effects).
• Experience with social media content creation.
• Basic understanding of UI/UX principles.

Job Title:

Technical Support – L1/L2 (Application Support + System Administration)

Location:

Hyderabad, India (Work from Office)

Shift: US Shift (Night), Rotational including weekends

Company:

Telebu Communications

Job Summary:

Telebu Communications is hiring three (3) Technical Support Engineers (L1/L2) to join our night shift support team. The ideal candidates will have 2–4 years of experience in application support, with a solid understanding of system administration basics. This is a full-time, office-based role in Hyderabad, involving rotational shifts including weekends, aligned to US hours.

Key Responsibilities:

• Provide L1/L2 support for enterprise applications, ensuring smooth performance and minimal downtime.
• Respond to user queries and technical issues via tickets, calls, or chats within defined SLAs.
• Troubleshoot application-level errors, configuration issues, login/access problems, and usage concerns.
• Monitor system alerts, logs, and performance dashboards to proactively identify issues.
• Perform routine health checks and validation for applications and basic infrastructure.
• Support incident and change management processes; document RCA and resolution steps.
• Coordinate with product, engineering, and DevOps teams for issue escalation and resolution.
• Perform basic server-level troubleshooting, user access control, and patch deployments.
• Maintain internal knowledge base, documentation, and SOPs for recurring support tasks.
• Assist with deployments, updates, and minor configuration changes during off-hours.

Required Skills:

• 2–4 years of experience in application support (L1/L2).
• Good troubleshooting skills for web-based applications and enterprise tools.
• Basic understanding of system administration (Windows/Linux environments).
• Familiarity with ticketing tools (e.g., Jira, Freshdesk, Zendesk).
• Basic networking and DB support knowledge (e.g., ability to run queries, take backups).
• Clear communication skills for effective issue resolution and stakeholder coordination.
• Ability to manage priorities, handle pressure, and work independently during night shifts.

Preferred Skills:

• Experience in production support for SaaS or enterprise software.
• Familiarity with monitoring tools (e.g., Grafana, Nagios, CloudWatch).
• Knowledge of scripting (PowerShell, Bash) is a plus.
• Exposure to cloud environments (AWS, Azure, GCP) is an advantage.

About Telebu:

Established in 2003, Telebu is a 20+ year-old technology driven product based company that helps enterprises build better relationships with their customers and employees using SMS, Chat, Voice & Video products, APIs and SDKs. We were earlier known as SMSCountry Networks until our rebrand to Telebu in 2018. The word Telebu combines Telecommunication and Business. Offices spread across India (HQ in Hyderabad), Manama (Bahrain), Dubai (UAE), Al-Khobar (KSA), Muscat (Oman), Doha (Qatar), USA and Hong Kong.

• The customer support team provides 24/7 high-quality customer engagement and a smooth experience.
• Serve as the primary point of contact for customers, addressing inquiries, resolving product-related issues, and guiding users through technical challenges.
• Deliver exceptional technical support by responding promptly to inbound queries, providing step-by-step guidance, and providing timely updates on open queries.
• Investigate and troubleshoot product-related issues in real-time, coordinating with cross-functional teams to ensure swift resolution and customer satisfaction.
• Contribute to creating comprehensive product documentation, tutorials, and FAQs to empower the team and enhance self-help capabilities.
• Conducting thorough testing of new features within the test environment for a better understanding of the product.
• Provide status updates and conduct periodic meetings to keep clients up to date.
• Adhering to the escalation matrix promptly to guarantee that customer issues are addressed within the specified SLA.
• Maintain the KPIs and KRAs set to ensure alignment with organizational targets and goals.
• Adhering to Standard Operating Procedures (SOPs) to ensure the team consistently provides resolutions under established standards.
• Excellent verbal communication skills with the ability to convey technical information clearly to non-technical users.
• Strong problem-solving skills, with a keen attention to detail in issue resolution.
• Customer-focused mindset, ensuring a positive and supportive experience for users.
• Technical aptitude and the ability to understand and explain complex product features.
• Proven experience in customer support or a related role, with a track record of driving customer satisfaction.
• Familiarity with ticketing systems and other support tools to streamline issue resolution processes.
• Ability to work collaboratively in a team environment and adapt to evolving product requirements.
• Eagerness to learn about the product and its capabilities.
• Excellent written communication skills ensure the technical terms are understandable to non-technical individuals.

Data Validation

Sales coordination with internal and external departments

Should have Excellent communication, sales, and customer service skills.

Hiring and training interns and ensuring staff meets their quotas and goals

Helping the sales team improve their productivity by contacting customers to arrange appointments and ensuring

• Bachelor's degree in Computer Science or related field or equivalent experience
• 2+ years of Full Stack development experience using NodeJs
• Knowledge of relational databases (PostgreSQL, MySQL, etc. )
• Experience designing and developing REST APIs
• Strong analytical and communication skills
• Eager to learn new technologies
• Strong fundamental knowledge of object-oriented programming, data structures, algorithms, and performance
• Hands-on experience with agile practices, including coding standards, reviews, build process, testing, and code control management.

• Infrastructure experience including AWS, Jenkins, Docker, Kubernetes and CI/CD configuration and deployment is ideal.
• Our development team is looking for an experienced full-time Full Stack Developer to join our fast-growing organization.
• As part of the development team, you will be maintaining, enhancing, designing, developing, testing, and documenting on both the client and server-side of our products.
• The ideal candidate is an innovative problem solver, who has excellent communication and teamwork skills.
• NodeJS, React JS
• Docker, AWS

Machine Learning & Deep Learning – Strong

Experienced in TensorFlow, PyTorch, ONNX, Object Detection,  Pretrained Models like YOLO, SSD, Faster RCNN, etc…

Python – Strong

NumPy, Pandas, OpenCV

Problem Solving  - strong

C++ - average

        It will be good if candidate have working experience in C++ in any domain

Note :: Looking for Immediate to 30 days of Notice Period

We are looking for a data scientist that will help us to discover the information hidden in vast amounts of data, and help us make smarter decisions to deliver even better products. Your primary focus will be in applying data mining techniques, doing statistical analysis, and building high quality prediction systems integrated with our products. 

• Selecting features, building and optimizing classifiers using machine learning techniques
• Data mining using state-of-the-art methods
• Extending company’s data with third party sources of information when needed
• Enhancing data collection procedures to include information that is relevant for building analytic systems
• Processing, cleansing, and verifying the integrity of data used for analysis
• Doing ad-hoc analysis and presenting results in a clear manner
• Creating automated anomaly detection systems and constant tracking of its performance

• Excellent understanding of machine learning techniques and algorithms, such as Linear regression, SVM, Decision Forests, LSTM, CNN etc.
• Experience with Deep Learning preferred.
• Experience with common data science toolkits, such as R, NumPy, MatLab, etc. Excellence in at least one of these is highly desirable
• Great communication skills
• Proficiency in using query languages such as SQL, Hive, Pig 
• Good applied statistics skills, such as statistical testing, regression, etc.
• Good scripting and programming skills 
• Data-oriented personality