Operations Intern at Infinity Learn · Bengaluru (Bangalore) · 0 - 1 years · ₹12000 - ₹15000 / mo · Bootstrapped · Posted 15 Apr 2026

Business System Operations Intern to support daily CRM and telephony operations. The role focuses on handling BAU activities, system access management, and basic troubleshooting, enabling smooth business operations across teams.
Key Responsibilities
CRM and telephony issue troubleshooting
User access management
Creating and Optimising CRM Process Flows – (Forms, workflows, tasks, etc…)
Maintaining and Creating automation workflows and journeys to cater business requirements.
Eligibility & Skills
Final-year student or recent graduate
Basic understanding of CRM and Telephony systems (They can do basic research on this before the interview)
Working knowledge of MS Excel / Google Sheets
Good communication (Written and Verbal)
Coordination skills
Key Competencies
Detail-oriented and process-driven
Willingness to learn and take ownership
Reliable and responsive in day-to-day operations
Strong learning agility and adaptability

About Infinity Learn
About
Similar jobs (10)
The Business Operations team is seeking an intern to help run the daily engine that keeps our sales pods accountable and drives how we scale. This role offers exposure to the full BizOps stack — compliance auditing, process improvement, sales enablement, and the BPM and automation work that is transforming manual operations into streamlined workflows. Ideal candidates are sharp, operations-minded, and eager to build a foundation at the intersection of business operations and process automation.
Responsibilities:
- Run daily and weekly compliance audits across our sales-pod SOPs, upholding consistency and quality across every pod
- Review CRM records - call logs, notes, next steps, task completion, and data completeness - to keep pipeline data accurate and decision-ready
- Turn audit findings into signal, surfacing the recurring gaps and bottlenecks that point to where process should be tightened, standardized, or automated
- Feed the BPM and automation initiatives, helping identify manual checks that can move into automated workflows and validating that they work as intended
- Support sales enablement by helping keep the SOPs, trackers, and playbooks our pods rely on sharp and current
- Assist with documentation of business processes, workflows, and team procedures
Springer Capital is actively hiring for the role of CRM & Sales Intern!
Roles and Responsibilities:
- Assist in managing and optimizing the Customer Relationship Management (CRM) system to enhance sales processes.
- Support the sales team in lead generation, qualification, and nurturing activities.
- Conduct market research to identify potential clients and sales opportunities.
- Prepare sales reports, presentations, and other necessary documentation.
- Collaborate with marketing teams to align sales and marketing strategies.
- Assist in developing and implementing sales strategies to achieve targets.
- Maintain accurate and up-to-date customer data within the CRM system.
- Provide administrative support to the sales department as needed.
- Analyze sales data to identify trends and areas for improvement.
- Participate in team meetings and contribute to strategic discussions.
Requirements:
- Currently pursuing or recently completed a degree in Business, Marketing, Finance, or a related field.
- Strong interest in sales and customer relationship management.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to work independently and as part of a team.
- Detail-oriented with strong organizational skills.
Skills and Qualifications:
- Candidates should possess a strong interest in sales and customer relationship management, demonstrating a proactive approach to learning and contributing to the team's success.
- Excellent communication and interpersonal skills are essential for effective client interaction and internal collaboration, ensuring smooth information flow and relationship building.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) is required to effectively manage data, create reports, and deliver presentations, underpinning the operational efficiency of the sales process.
Summary:
Embark on a rewarding 3-month remote internship at Springer Capital, a leading financial services firm. This opportunity is perfect for driven individuals eager to gain hands-on experience in CRM and sales within a dynamic industry. You will receive a Certificate of Completion and a Letter of Recommendation upon successful completion of the program, along with the flexibility of working hours to accommodate your schedule. This role offers a unique chance to contribute to real-world sales initiatives, enhance your professional network, and develop critical skills in a supportive and growth-focused environment.
Role: Operations Intern
Location: Kolkata (In Office)
Duration: 6 months
Type: Full-time, Paid Internship
Working Hours: Aligned with UK working hours
About the Role
We are looking for an Operations Intern to support inbound sales conversations, prospecting, lead qualification, and pipeline management. This is a hands-on role with real responsibility. You will manage inbound enquiries, understand and qualify potential customers, follow up with prospects, book meetings, and ensure leads move through the pipeline without being overlooked. You will also help identify new business opportunities and maintain accurate prospect and CRM data. The role is particularly suited to someone who communicates clearly in writing, is highly organised, and wants practical exposure to B2B sales, lead generation, account management, and business development.
Key Responsibilities
Inbound Sales & Lead Management
Manage and respond to inbound sales enquiries professionally and promptly.
Understand what prospects are looking for and qualify leads based on factors such as fit, budget, timing, and decision-making authority.
Handle follow-up conversations, including pricing questions, objections, and prospects who become inactive and later re-engage.
Book qualified meetings and prepare clear handover notes so the relevant team has the context required for each conversation.
Track commitments, follow-ups, and next steps to ensure no opportunity is missed.
Escalate conversations that require senior input before responding externally.
Lead Generation & Pipeline Management
Source new business opportunities using lead generation and prospecting platforms.
Research and identify prospects that match the target customer profile.
Build, verify, clean, and maintain prospect lists, ensuring accurate data and avoiding duplicates.
Prioritise promising opportunities and move them into the sales pipeline quickly.
Follow up consistently with prospects while maintaining a professional approach.
Keep CRM records accurate and up to date.
Track which leads are progressing, converting, or stalling.
Prepare short weekly updates covering new leads, pipeline movement, and outstanding opportunities.
Skills & Requirements
Essential
Previous experience using a CRM or email outreach/sending tool.
Exposure to B2B sales cycles.
Familiarity with lead generation, prospecting, or sales intelligence platforms.
Previous experience with prospect research, email outreach, or account management is an advantage.
Strong written English and the ability to communicate professionally over email.
Ability to understand a prospect's message and identify what they actually need or are asking for.
Strong organisational skills and attention to detail, particularly around follow-ups and lead tracking.
Comfortable taking ownership and being accountable for assigned leads and conversations.
Good judgement about when to handle something independently and when to ask for guidance.
Proactive approach to following up and keeping opportunities moving.
At least one previous internship, ideally within sales, business development, account management, or a related area.
Key Skills
CRM | Email Outreach | B2B Sales | Lead Generation | Prospecting | Lead Qualification | Account Management | Business Development | Pipeline Management | Written Communication
What You'll Learn
This internship will provide practical experience working with real prospects and sales opportunities rather than purely observational training. You'll develop your professional writing and sales communication, learn how to qualify and nurture B2B leads, understand how a sales pipeline is managed, and gain hands-on experience with CRM and prospecting processes.
Strong performance during the six-month internship may also lead to an opportunity for a full-time position.
How to Apply
Apply with your CV along with a short covering message.
As part of the application, please answer the following in 3–4 lines:A prospect responds to your outreach saying they are interested, but they are currently working with another provider and suggest reconnecting next quarter. How would you respond?
We will use your response to assess your written communication, judgement, and approach to handling prospective customers.
About Us:
We are not just an AD agency or a creative agency, we are a Communication Company. Founded in 2014, Moshi Moshi is a young, creative, gutsy and committed communication company that wants its
clients to always Expect the EXTRA from it. Our primary clientele consists of Startups & Corporates like Ola, Zoomcar, Mercedes Benz, ITC, Aditya Birla Group, Collive, MTV, Toit, IHCL, Jaquar, Sobha, Simple Energy, and Godrej amongst others. We have a huge team of creative folks, marketers, learners, developers, coders and a puppy momo, who
believe Moshi Moshi is an experience rather than a company.
Why Moshi Moshi?
The learning curve at Moshi Moshi is very high when compared to the industry average and that's primarily because you get to work with Companies / Brand managers / Marketers of different sizes and thought processes who push you to think better and faster. So, Hop on to the ride we dearly call Moshi Moshi and let's Say hello to the world.
PS:- We are also very close to a lot of food joints and breweries, so in case your manager/boss gives you a lot of work or is Expecting the Extra, you can quickly grab a recharge and continue with your
everyday life struggles. We can't do much about the manager!
Job Description:
As a Business Coordinator Intern, your role encompasses various crucial tasks aimed at ensuring smooth communication, efficient lead management, and streamlined operations within the organisation. Here's a refined draft of your responsibilities:
1. Client Communication Management:
- Act as the primary point of contact for incoming client inquiries, promptly addressing their queries and clarifying requirements.
- Utilise effective communication skills to articulate the company's offerings and provide relevant information to potential customers.
2. Lead Allocation:
- Screen the incoming leads and allocate the relevant ones to team members.
3. CRM Utilization and Notification Management:
- Maintain and update the Customer Relationship Management (CRM) platform to ensure accurate recording of client interactions and requirements.
- Manage notification systems to promptly address client inquiries and relay relevant information to the team for further action.
4. Collaboration with Finance Team:
- Establish regular communication channels with the finance team to coordinate invoice generation and payment processing for clients.
- Ensure timely follow-up on payment statuses and address any financial inquiries from clients.
5. Proposal Management and Client Engagement:
- Assist in the creation and distribution of proposals to potential clients, ensuring alignment with their needs and expectations.
- Maintain ongoing communication with clients to provide updates, address concerns, and facilitate any necessary adjustments to proposals or services.
By effectively managing client communications, streamlining lead management processes, leveraging CRM systems, collaborating with the finance team, and maintaining proactive client engagement, you play a vital role in driving business growth and fostering positive client
relationships as a Business Coordinator Intern.
Responsibilities of the Intern:
- Assist in the day-to-day operations of the firm, ensuring smooth and efficient workflow.
- Support the implementation and refinement of operational processes and procedures.
- Conduct research and analysis on market trends and competitor activities.
- Help in the preparation of reports, presentations, and other operational documents.
- Collaborate with various teams to gather information and ensure project timelines are met.
- Identify areas for operational improvement and propose solutions.
- Maintain accurate records and databases for operational tracking.
- Assist in managing communication channels and stakeholder interactions.
- Contribute to special projects as assigned by the management team.
- Ensure compliance with company policies and industry regulations.
Requirements:
- Currently pursuing or recently completed a degree in Business Administration, Finance, Economics, or a related field.
- Strong analytical and problem-solving skills.
- Excellent written and verbal communication abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
- Ability to work independently and as part of a team.
- Detail-oriented with strong organizational skills.
Skills and Qualifications:
- Demonstrated ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- A proactive approach to identifying and resolving operational challenges.
- Excellent interpersonal skills for effective collaboration and communication with team members and stakeholders.
Job Description – Sales Operations Job
Title: Sales Operations Executive
Department: Sales
Role Overview
We are looking for a Sales Operations professional to support our sales team and maintain
strong relationships with existing clients. The role will be responsible for ensuring smooth
day-to-day operations, handling client queries, and managing relationships with existing
channel partners. This is an entry-level role, and freshers are welcome to apply.
Key Responsibilities
• Manage and maintain strong relationships with existing clients.
• Handle client queries and coordinate with internal teams to resolve issues on time.
• Follow up with clients to ensure timely transactions and repayments.
• Manage and maintain relationships with existing channel partners.
• Coordinate with channel partners for regular business opportunities and follow-ups.
• Coordinate with internal teams such as Credit, Operations, Risk, and Finance to ensure
smooth execution.
• Maintain accurate records of client and partner interactions.
• Ensure timely follow-up on pending documents, transactions, and other requirements.
Key Skills & Competencies
● Strong client relationship management skills
● Excellent verbal and written communication
● Good follow-up and coordination skills
● Strong problem-solving and ownership mindset
● Ability to manage multiple clients and priorities
● Understanding of lending, working capital, fintech, or financial services is preferred
● Good analytical and reporting skills
● Proficiency in MS Excel / Google Sheets
● Ability to work effectively with cross-functional teams
Experience: 1–2 Years
Location: Jaipur
Employment Type: Full-Time
Industry: Digital Marketing Agency
Job Overview:
We are looking for a CRM Executive to manage day-to-day process coordination, CRM updates, internal team follow-ups, and client-related requirements. The candidate will work closely with Sales, Marketing, SEO, Social Media, Content, Design, and other teams to ensure smooth workflow and timely completion of tasks.
Key Responsibilities:
- Coordinate with different internal teams to ensure timely task completion.
- Track project activities, deadlines, pending tasks, and deliverables.
- Maintain and regularly update CRM with accurate client and lead information.
- Manage follow-ups with internal teams and clients.
- Track client requirements, feedback, approvals, and pending information.
- Ensure proper client onboarding and handover between teams.
- Monitor CRM follow-ups and ensure no leads or client activities are missed.
- Identify process delays and escalate issues to the concerned manager.
- Prepare daily/weekly MIS and process reports for management.
- Maintain trackers, documentation, and process records.
- Support the team in improving internal processes and workflow efficiency.
Requirements:
- 1–2 years of experience in CRM, Operations, Process Coordination, or Client Coordination.
- Good knowledge of Excel/Google Sheets and CRM tools.
- Strong communication and follow-up skills.
- Excellent organizational and time-management abilities.
- Ability to coordinate with multiple teams simultaneously.
- Strong attention to detail and problem-solving skills.
- Basic understanding of digital marketing is preferred.
- Ability to work in a fast-paced agency environment.
Key Skills:
CRM Management | Process Coordination | Client Coordination | Follow-ups | MIS Reporting | Excel | Team Coordination | Task Management | Communication | Documentation
About the Role
Work at the intersection of business and technology, supporting operations, data analysis, automation, and digital tools to improve efficiency and growth.
Responsibilities
- Support business operations using tech tools (Excel, CRM, dashboards)
- Analyze data and generate insights for decision-making
- Assist in automation workflows and process improvements
- Coordinate between tech and business teams
- Help in implementing digital solutions and tools
Skills Required
- Basic knowledge of Excel / Google Sheets
- Good analytical and problem-solving skills
- Understanding of business processes
- Interest in technology and automation
Details
- Duration: 3–6 months
- Mode: Remote
- Certificate + PPO based on performance
Pre-Sales Intern
Company: ThorSignia LLP
Location: 1st Floor, 945, 5th Main Rd, 7th Sector, HSR Layout, Bengaluru, Karnataka 560102
Job Type: Internship
Work Mode: Work From Office
Role Summary
We are seeking a proactive, curious, and communication-focused Pre-Sales Intern to join our fast-paced technology team.
The candidate will work closely with the Sales, Business Development, Founder's Office, and Technical teams to research potential clients, understand business requirements, assist with lead qualification, and support the preparation of proposals and presentations.
The goal is to help identify potential business opportunities and support the sales team in converting qualified leads into meaningful client conversations.
Key Responsibilities
Research potential clients, companies, industries, and business opportunities.
Assist the sales and business development teams with prospect research and lead qualification.
Participate in client calls and meetings where required.
Understand client requirements and document business challenges clearly.
Research suitable AI, software, automation, and technology solutions based on client requirements.
Assist in preparing proposals, presentations, solution documents, and requirement summaries.
Coordinate with technical teams to understand proposed solutions and capabilities.
Support follow-ups with prospective clients and maintain accurate records of interactions.
Assist in preparing client presentations, case studies, and sales materials.
Maintain and update lead and prospect information using CRM and other sales tools.
Assist with email, LinkedIn, and other outbound sales activities when required.
Support the team in identifying potential opportunities for AI, software development, automation, SaaS, and other technology solutions.
Job Specification (JS)
Education Qualifications
Currently pursuing or recently completed a Bachelor's degree in Business, Marketing, Computer Science, Information Technology, Engineering, or a related field.
Students with strong communication, research, and technology skills are encouraged to apply.
Experience
Freshers are welcome to apply.
Previous internship or experience in sales, business development, pre-sales, customer-facing roles, technology, or research is an added advantage.
Skills & Competencies
Excellent verbal and written communication skills in English.
Strong research and information-gathering skills.
Good presentation and documentation skills.
Strong analytical and problem-solving abilities.
Curious and willing to learn about AI, software, and emerging technologies.
Basic understanding of business and technology concepts.
Good knowledge of MS Office / Google Workspace.
Comfortable using online research tools, LinkedIn, spreadsheets, and presentations.
Good interpersonal and relationship-building skills.
Strong attention to detail and organizational skills.
Proactive, confident, and willing to take ownership of assigned tasks.
Technology Exposure
Knowledge or interest in any of the following is an advantage:
Artificial Intelligence & Generative AI
Software Development
SaaS
Business Automation
Web & Mobile Applications
AI Infrastructure
Data & Document Intelligence
Cloud Technologies
Deep technical knowledge is not required. A willingness to learn and understand technology solutions is more important.
Other Requirements
Willing to work in a fast-paced, target-oriented environment.
Comfortable working from the office in HSR Layout, Bengaluru.
Ability to work closely with sales and technical teams.
Strong willingness to learn and grow in Pre-Sales, Business Development, and Technology Consulting.
Good follow-up and task-management discipline.
Business Operations Executive
Location: Mumbai • Experience: 0–2 Years
▌ ABOUT BXI WORLD
At BXI (Barter Exchange of India), we have reinvented the age-old concept of bartering for the modern Indian enterprise. We empower businesses to let their goods and services work for them — transforming inventory into a powerful engine for growth. Our digital marketplace connects businesses across multiple categories, creating a vibrant B2B community where organizations exchange products and services through the BXI ecosystem.
▌ ABOUT THE ROLE
We are looking for a proactive, adaptable, and people-oriented Business Operations Executive to support our growing Business Operations team. You will work closely with clients, vendors, and internal teams to coordinate day-to-day operations, resolve queries, manage follow-ups, maintain documentation, and ensure tasks move smoothly from requirement to closure. This is a high-ownership role for someone who enjoys learning, taking initiative, and being hands-on in a fast-paced startup environment.
▌ KEY SKILLS
Client & Vendor Coordination | Business Communication | Operations & Follow-up | MS Office / Excel | MIS & Documentation | Problem Solving | Task Management | Process Coordination
▌ WHAT YOU'LL DO
• Support the Business Operations team in managing day-to-day operational requirements and ensuring timely task closure
• Coordinate with clients, vendors, and internal stakeholders to address queries and keep processes moving smoothly
• Manage order, inventory, delivery, and other operational follow-ups across multiple requirements
• Maintain accurate documentation, MIS reports, trackers, and operational records using MS Office / Excel / Google Sheets
• Track timelines, identify gaps or delays, and proactively follow up or escalate issues before they impact delivery
• Support client and vendor meetings, operational discussions, and on-ground activities whenever required
• Work closely with different teams to solve operational issues and improve the overall execution process
▌ WHAT WE'RE LOOKING FOR
• Graduate in Management, Marketing, Mass Media, Technology Management, or a related discipline
• 0–2 years of experience; freshers with strong communication, internship, or relevant corporate exposure are welcome
• Excellent verbal and written communication skills with confidence in client and vendor interactions
• Strong working knowledge of MS Office, Excel / Google Sheets, and basic MIS reporting
• Proactive, go-getter attitude with the ability to take ownership instead of waiting for instructions
• Comfortable working in a fast-paced, high-pressure startup environment with tight timelines and changing priorities
• Strong coordination, follow-up, problem-solving, and attention-to-detail skills
• Flexible and versatile — willing to attend meetings, support on-ground operational activities, and take on varied responsibilities when required
• Exposure to B2B marketing or startup environments is a plus











