Business System Operations Intern to support daily CRM and telephony operations. The role focuses on handling BAU activities, system access management, and basic troubleshooting, enabling smooth business operations across teams.
Key Responsibilities
CRM and telephony issue troubleshooting
User access management
Creating and Optimising CRM Process Flows – (Forms, workflows, tasks, etc…)
Maintaining and Creating automation workflows and journeys to cater business requirements.
Eligibility & Skills
Final-year student or recent graduate
Basic understanding of CRM and Telephony systems (They can do basic research on this before the interview)
Working knowledge of MS Excel / Google Sheets
Good communication (Written and Verbal)
Coordination skills
Key Competencies
Detail-oriented and process-driven
Willingness to learn and take ownership
Reliable and responsive in day-to-day operations
Strong learning agility and adaptability
Shubham Vishwakarma
Full Stack Developer - Averlon
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