Operations Head D2C company only

Company: Redhill Softec

Location: Bengaluru (On-site / Hybrid)

Experience: 0–3 Years

Employment Type: Full-time

About Redhill Softec

Redhill Softec is a technology training and solutions company specializing in academic project training (IEEE, final-year projects), web development services, and software/IT product sales. We work closely with students, startups, and businesses to deliver practical, industry-oriented solutions.

Key Responsibilities

Academic & Training Services

• Promote final-year academic projects, internships, workshops, and certification programs to colleges, students, and training partners.
• Build and maintain relationships with colleges, faculty coordinators, placement officers, and student communities.
• Conduct campus visits, seminars, and online demos to generate leads.

Web Development & IT Services

• Identify and convert leads for website development, web applications, and custom software solutions.
• Understand client requirements and coordinate with technical teams for proposals and demos.
• Prepare quotations, proposals, and follow-ups to close deals.

Product Sales

• Promote and sell company software products, tools, and digital solutions.
• Manage the sales pipeline from lead generation to closure.
• Maintain customer relationships and ensure repeat business.

Business Development Activities

• Generate leads through cold calling, email campaigns, social media, referrals, and field visits.
• Maintain CRM records and prepare sales reports.
• Achieve monthly and quarterly sales targets.
• Track market trends, competitor activities, and customer feedback.

Required Skills & Qualifications

• Bachelor’s degree in Business, Marketing, Engineering, or related field.
• Strong communication skills in English (Kannada/Tamil/Telugu is a plus).
• Basic understanding of IT services, web technologies, or academic projects.
• Good negotiation, presentation, and interpersonal skills.
• Self-motivated, target-driven, and willing to learn.
• Freshers with strong communication skills can also apply.

Preferred Skills (Added Advantage)

• Experience in education sales, IT services sales, or B2B sales.
• Familiarity with digital marketing, CRM tools, or lead generation platforms.
• Ability to conduct webinars, demos, and presentations.

What We Offer

• Attractive salary + performance-based incentives
• Training on academic projects, web technologies, and sales techniques
• Career growth opportunities in sales, marketing, and business strategy
• Friendly and learning-oriented work environment

Customer Support Roles

1. Customer Support Representative: Handles customer inquiries, resolves issues, and provides product information via phone, email, or chat. Should be good in English and Hindi

2. Customer Service Agent: Provides assistance and support to customers, answering questions and resolving concerns in a timely and professional manner.

3. Help Desk Support: Troubleshoots and resolves technical issues for customers, providing timely and effective solutions.

Chat Process Roles

1. Chat Support Agent: Responds to customer inquiries and resolves issues via live chat, providing quick and accurate solutions.

2. Live Chat Representative: Engages with customers in real-time, addressing their concerns and providing support through live chat platforms.

3. Virtual Customer Support Agent: Handles customer support requests via chat, email, or social media, providing timely and effective solutions.

Key Skills

- Excellent communication and interpersonal skills

- Strong problem-solving and analytical skills

- Ability to work in a fast-paced environment

- Patience and empathy when dealing with customer issues

- Strong product knowledge and understanding of company policies

Join a fast-growing health supplement startup as a Customer Experience Executive! We’re seeking a passionate professional to enhance customer satisfaction and drive sales.

Job Responsibilities:

✅ Make outbound calls for feedback, upselling & cross-selling

✅ Address customer queries & grievances professionally

✅ Build strong customer relationships and ensure retention

✅ Maintain accurate records of interactions & sales

✅ Collaborate with teams for seamless customer experience

Work from Gurgaon Office.

If you love interacting with high-net worth people, and maintaining strong long-term relationships, this is the position for you!

The WH/TL is a dynamic professional with experience in Business Development, Portfolio Management & Client Relationship Management in the Financial Services sector. (S)he would be responsible for driving teams to exceed sales targets and client relationship management by delivering the best standards of services.(S)he would be helping the teams to establish strong ties with them by designing & implementing their financial plans; and then by ensuring that they receive and execute on the right advice. (S)he would be a business manager as he would be responsible for P&L of his team.

 Wealth Management, Financial Services, Broking

 Responsible for development and management of respective zone teams, comprising Team Leaders, RMS

Responsibilities:

 Handling a team of Wealth Managers and planning and achieving Sales Targets for Wealth Management products through the team by motivating, Inspiring and providing guidance to the team to keep the performance levels high

 Maintaining profitability targets by ensuring good IRR and cross sell

 Identifying streams for revenue growth & developing business plans to build consumer preference

 Responsible for creation a client base in direct equity by acquiring new Private Wealth / HNI Clients / Corporate clients by interacting & developing rapport with all external/internal constituents of client at all levels; for maximum client retention & achievement of revenues

 Monitoring client’s portfolio performance and rendering sustained advisory services for securing high ROI

 Proven track record of establishing systems/ procedures, thereby contributing in a major way towards augmented growth and profitability level

 Fulfilling the compliance standards in Financial Planning, Asset Allocation and Product Sales and managing Delinquencies by ensuring proper Sales Process

 Recruiting, training and ensuring seamless induction to the newly joined team members and managing attrition within the team

 To ensure achievement of acquisition ,activation and other Cross sell targets .To also ensure achievement of sub targets within acquisition with a special focus on Premium segment customers

 To ensure achievement of business and revenue targets attributed for the company.

 Conduct performance reviews for effective monitoring and measuring of results.

Qualifications: Graduate/ MBA/PGDM in Finance

Role & Responsibilities

• Design Automation framework and develop automated test scripts to maximize efficiency
• Integration of automation suites with tools such as browser stack
  Writing and executing automated tests for new features
• Mentoring the juniors and contributing to peer reviews
• Participate in design reviews and provide feedback on features and usability as accurately as possible and come up with possible test requirements
• Identify test data requirements and generate required data to support testing
• Completion of the tasks without creating a dependency
• 6 years of experience writing automated tests and frameworks from scratch for automating Mobile App using tools such as XCUITest, Appium, UIAutomator etc. Good exposure in Mobile App Automation testing using any framework
• Experience working on scripting or programming languages (Java, Python) Hands-on experience with TestNG frameworks
• Familiar with agile software development cycles and security testing
• Strong technical and analytical skills; ability to understand complex systems and design tests around integration and interface points
• Knowledge of general QA procedures and methodologies, as well as software development fundamentals. Familiarity with tools like postman, Burp suite and mobile app development tools.
• A practiced eye for pixel misalignments, margin errors, and other visual details.

An aesthetically pleasing design creates a positive response in people’s brains and leads them to believe the design works better. Users often perceive aesthetically pleasing design as design that’s more usable. We need Visual Designers who know how to make their design interfaces usable, how to draw the user’s eye to the correct information and functionality., and how to prioritise content on a page through size, colour, and the use of negative space. We need visual designers who have mastered the basics of UI, graphic design, branding, and visual communication. This is because they have to translate a brand’s style and voice into a beautiful yet usable design. We take our design process seriously. So research via surveys, customer feedback, heat mapping, and analytics forms a core part of our process. Our designs go through an internal design checklist so that we achieve user goals while keeping in mind technical limitations. You need to be someone who’s flexible, agile, responsive and honestly, calm! You will be juggling multiple projects. The office environment is young and dynamic. It's a work-hard, play-hard culture. We work in a hybrid model, three days from the office, and 2 days from home. If this sounds like you, apply to us.

* Experience in C/C++ and have strong experience embedded application development and integration in Linux

* Good in creating unit tests, performing code reviews, optimizing performance and ensuring standards for maintainability  

* Debugging, profiling, and performance optimization skills

MTX Group Inc. is a global implementation partner enabling organizations to become fit enterprises. MTX provides expertise across various platforms and technologies, including Google Cloud, Salesforce, artificial intelligence/machine learning, data integration, analytics, and mobile technology. MTX’s very own Artificial Intelligence platform MavQ, enables clients to accelerate processes and critical decisions by leveraging a Cognitive Decision Engine, a collection of purpose-built Artificial Neural Networks designed to leverage the power of Machine Learning. The Maverick Platform includes Smart Asset Detection and Monitoring, Chatbot Services, Document Verification, to name a few.

Responsibilities:

• Develop end to end Salesforce solutions using Force.com APEX Class, Triggers, Visualforce pages, components etc.
• Play a technical role in evaluating new CRM technologies/add-ons and develops plans for their implementation into Salesforce org.
• Provide technical support for existing custom APEX code being used on the Force.com platform
• Integrate applications with salesforce leveraging SOAP/REST based solutions
• Train other development resources on Salesforce development practices
• Maintain alignment with Salesforce development best practices
• Build future integration points between Salesforce and Custom Applications

What you will bring:

• 2-4 years of experience in salesforce
• Extensive experience in Visualforce, Apex Classes/Controllers, Apex Triggers development experience, web services development and or experience with Salesforce API, Metadata and other APIs (REST, SOAP).
• Experience in developing Salesforce Lightning components like Lightning App Builder, Lightning Web Components and Lightning (Aura) Components.
• Hands on experience with Web services and integration
• Strong communication skills -- both verbal and written
• Experience creating Workflow, process builder and Approval process
• Experience with developing data models within Salesforce
• Understanding of UX and UI design principles
• Experience with interacting with external systems via Salesforce callout
• Good experience of SOQL (Salesforce Object Query Language) and SOSL (Salesforce Object Search Language)
• Functional knowledge of Salesforce Sales, Services & community modules
• Should have exposure to version control and continuous integration via bitbucket or Github

What we offer:

• Group Medical Insurance (Family Floater Plan - Self + Spouse + 2 Dependent Children)
• Sum Insured: INR 5,00,000/- 
• Maternity cover upto two children
• Inclusive of COVID-19 Coverage
• Cashless & Reimbursement facility
• Access to free online doctor consultation
• Personal Accident Policy (Disability Insurance) 

• Sum Insured: INR. 25,00,000/- Per Employee
• Accidental Death and Permanent Total Disability is covered up to 100% of Sum Insured
• Permanent Partial Disability is covered as per the scale of benefits decided by the Insurer.
• Temporary Total Disability is covered

• An option of Paytm Food Wallet (up to Rs. 2500) as a tax saver  benefit
• Monthly Internet Reimbursement of upto Rs. 1,000 
• Opportunity to pursue Executive Programs/ courses at top universities globally
• Professional Development opportunities through various MTX sponsored certifications on multiple technology stacks including Salesforce, Google Cloud, Amazon & others

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