NLP Engineer

Job Title: Hotel Operation Trainee

Location - Gurgaon ( Sec 32 )

Shifts - Rotational & Roster off

Job Summary:

We are looking for a Hotel Operations Executive to manage post-booking activities, including modifications, cancellations, and customer support. The role requires coordination with hotels, handling escalations, and ensuring a smooth guest experience.

Key Responsibilities:

• Manage post-booking queries, modifications, and cancellations.
• Coordinate with hotels for confirmations and issue resolution.
• Provide customer support via calls, emails, and chats.
• Handle escalations, refunds, and payment discrepancies.
• Maintain booking records and improve processes.

Requirements:

• Experience: Fresher
• Skills: Strong communication, problem-solving, and coordination.
• Technical: Familiarity with OTA booking systems is a plus.

About Us

 - Bootstrapped itself till IPO

- 2nd Largest OTA

Easy Trip Planners Limited commenced operations in 2008. We have a certificate of accreditation from the International Air Transport Association, approval as a travel agent from the Ministry of Tourism, Government of India, and are an allied member of the Indian Association of Tour Operators. We operate across three distinct distribution channels of B2B2C (business to business to customer), B2C (business to customer), and B2E (business to enterprise) providing us access to a diversified customer base. We have offices across Delhi, Mumbai, Noida and Bengaluru in India and USA, Philippines, Singapore, Dubai, Thailand and UK. Our shares are listed on the National Stock Exchange and the BSE. We provide end-to-end travel solutions for all travel needs such as Airline Tickets, Taxi & Private, Cab Booking, Travel Insurance, Rail and Bus Tickets, Activities and Attraction Tickets, Hotel Booking, Customized Holiday Packages, and Visa Processing Services, under one roof with a click of a button. Read more at: https://www.easemytrip.com/about-us.htm.

Key Responsibilities:

Develop and improve Agarbatti, Dhoopbatti, Incense Cones, Sambarani, Dasangam, Camphor, Hawan Samagri, Pooja products, Perfumes, Scents, Cosmetics and related products.

Develop new products based on market trends and customer preferences.

Research new raw materials, formulations and fragrances.

Improve product quality, performance, shelf life and cost-effectiveness.

Study competitor products and identify new sales and market opportunities.

Work with production, sales and marketing teams to develop high-demand, commercially successful products.

Help expand the company's product range and boost sales across retail, wholesale, online and offline markets.

About the Role

We are undertaking a platform migration from our existing WordPress site to a modern React frontend. We are seeking a highly capable Backend Engineer on a 1-month contract to lead the backend aspects of this transition. The ideal candidate has strong experience with serverless backends and API-first architectures, particularly using Cloudflare Workers and the Cloudflare ecosystem. You will collaborate closely with our in-house Frontend Engineer (specialized in React) to deliver a seamless, performant, and secure end product.  

Key Responsibilities

Audit current WordPress backend (data structures, plugins, custom code). Design and implement a backend solution leveraging Cloudflare Workers, Cloudflare KV / Durable Objects, and related services (or propose suitable alternatives such as Node.js/Express or headless CMS if appropriate). Develop secure APIs for authentication, content, and form handling. Migrate existing WordPress data (pages, posts, forms, and media) into the new system. Integrate with our CRM (_Zoho_) and other existing systems. Ensure compliance with NZ data protection standards. Deploy backend on Cloudflare (and/or coordinate with existing hosting infrastructure as needed). Provide documentation and handover to the internal team.

Qualifications & Skills

Proven experience in backend engineering with serverless platforms (Cloudflare Workers, AWS Lambda, or similar). Strong knowledge of RESTful APIs, authentication, and security best practices. Familiarity with Cloudflare KV, Durable Objects, R2, or equivalent distributed data solutions. Experience with WordPress architecture and React-based frontend integration. Experience in migration projects (legacy CMS → modern stack) highly valued. Strong collaboration and communication skills, with the ability to work effectively alongside frontend specialists.

Deliverables

Backend environment and Cloudflare Worker (or alternative) architecture established. Secure APIs deployed and tested with React frontend. Migration of content/data from WordPress. Integration with Zoho CRM and forms. Production deployment. Documentation + handover.

Duration: 1 month.

Engagement: Remote, with short daily and hourly weekly check-ins.

Compensation: 75,000 INR

Experience with Cloudflare Workers, the Cloudflare CDN, prior Wordpress migration experience, and any experience of working alongside frontend engineers prioritized. A huge bonus would be experience with Zoho CRM/Zoho Forms.

SEO Team Lead Job Description

• Perform keyword research
• Develop keyword plans through conducting keyword research on a regular basis to generate content ideas and optimise existing content
• Plan and oversee the entire website architecture, restructuring page hierarchy where necessary
• Optimise web pages such as the homepage, landing pages, blog posts, product pages (on-page SEO) in terms of improving content quality, keyword optimization, and user experience to boost organic search rankings
• Conduct regular technical SEO audits and work with the web development team to fix technical website issues (e.g. slow page load speeds, page crawl errors, and duplicate content) that may negatively impact organic search rankings
• Conduct full-scale SEO audit (technical, on-page, and off-page) on both mobile and desktop website versions to provide recommendations for improvement in key areas such as keyword optimization on meta tags and images, content quality, and link building
• Implement local and international SEO techniques across local (Google My Business listings) and international websites
• Measure key SEO metrics such as organic traffic, ranking positions, domain authority and provide recommendations for improvement
• Perform competitive analysis to benchmark current SEO performance against competitors and devise strategies to surpass competitors
• Keep up to date with the latest SEO trends, search algorithm updates, and new SEO tools and best practices
• At least 1 years of experience as SEO team lead or similar role
• Digital Marketing Agencies experience would be preferred 

Why should you join us:

• · Fixed working timings- 5 days working
• · Attractive Incentives
• · Young & Vibrant work culture

• Job Location: Block A-128, Sector-63, Noida
• Salary Package: Depends on skills
• Working Days: Monday to Friday

Coordinate office activities and operations to secure efficiency and compliance to company policies

Supervise administrative staff and divide responsibilities to ensure performance

Manage agendas / travel arrangements / appointments etc. for the upper management

Manage phone calls and correspondence (e-mail, letters, packages etc.)

Support budgeting and bookkeeping procedures

Create and update records and databases with personnel, financial and other data

Track stocks of office supplies and place orders when necessary

Submit timely reports and prepare presentations / proposals as assigned

Assist colleagues whenever necessary

Requirements and skills

Proven experience as an office administrator, office assistant or relevant role

Outstanding communication and interpersonal abilities

Excellent organizational and leadership skills

Familiarity with office management procedures and basic accounting principles

Excellent knowledge of MS Office and office

• Identifying broader trends and filling category gaps
• Supplier relationship building
• Handling merchandising operations
• Coordinating with marketing, supply chain, catalog team, finance/ commercial and other functions of the organization
• Catalog monitoring
• Discount monitoring

Desired Candidate Profile

• 4 - 10 years of experience
• Good analytical skills
• Willingness to learn, innovate, take initiatives, think beyond what is conventional and accepted and the ability to work in a flat organization
• Strong analytical aptitude in problem solving
• Proven track record of finding innovative solutions to business problem
• Previous work experience in E-Commerce companies    

• Assess automation opportunities from a technical perspective and provide document solutions in the form of SDD
• Perform detailed estimations towards the finalized scope
• Design, develop, and test automation workflows
• Prepare solution presentation documents, present the solution and implementation plan to the CoE teams and project stakeholders
• Understand client’s business requirements and clearly document them in order for RPA developers to deploy the automation projects in an optimal manner
• Deploy RPA components including bots, robots, development tools, code repositories, and logging tools
• Create process and end-user documentation
• Collaborate with other development team members and guide junior developers to ensure proper implementation and integration of the solutions
• Perform peer review of developed components and test cases
• Support deployments or troubleshoot production issues; flexible to work in shifts when the demand arises
• Should be able to report project status to the stakeholders.

Skills Required

• UiPath
• UiPath Orchestrator
• Sound Knowledge of Microsoft VB, Excel, Macros
• Microsoft Visio, Freemind or equivalent tool
• Documentation and presentation using Microsoft Word and Powerpoint
• Understanding of CSS, HTML
• Experience in automating SAP flows in UiPath
• Excellent communication and presentation skills
• Template development in ABBYY OCR tool and integration if the solution in UiPath
• Knowledge of processes in the Manufacturing/Automotive domain
• Certified Advanced RPA Developer (UiARD)
• Knowledge of other RPA tools

• Utilize established development tools, guidelines and conventions including but not limited to ASP.NET, SQL Server, HTML, CSS, JavaScript, and C#/VB.NET
• Prepare and maintain code for various .Net applications and resolve any defects in systems.
• Prepare test-based applications for various .Net applications
• Enhance existing systems by analyzing business objectives, preparing an action plan and identifying areas for modification and improvement

• Manage defect tracking system and resolve all issues and prepare update for systems
• Investigate and develop skills in new technologies
• Create technical specifications and test plans
• Monitor everyday activities of system and provide require support

• Required experience in .Net Core 2.2 and above, Web API, EF, AWS or Azure Cloud
• Familiarity with the ASP.NET framework, SQL Server and design/architectural patterns (e.g. Model-View-Controller (MVC))
• Knowledge of at least one of the .NET languages (e.g. C#, Visual Basic .NET) and HTML5/CSS3
• Familiarity with architecture styles/APIs (REST, RPC)
• Snaplogic (both ground and cloud plex ) or Biztalk ( basic administration , simple xlt translations, and Api management ) or any other similar tool
• Update to .net 50 and Microsoft CORE 30 general coding practices
• Visual Studio use for C#
• Shared library through Nugget
• Unit Test / Test driven methods (use of Xunit and MOCK )
• Concepts of “;” service threading, caching, injection, NTier and entity 
• GIT repository (Gitflow branching strategies )
• Azure DevOps pull requests, commitments and Task usage
• SQL artifact writing (sprocs, tables, triggers , indexes, FKs ,and PKs)
• SQL understanding of relational database models

• Should have good problem-solving abilities
• Should be able to troubleshoot issues and determine the cause of a plan’s success or failure
• Should keep up to date with changes in the market and technology that would affect
• Good interpersonal and communication skills
• Comfortable to work as per client requirements/time zones
• Should possess strong team handling experience

• Delivering complete front end applications
• Ensuring high performance on mobile and desktop
• Writing tested, idiomatic, and documented JavaScript, HTML, and CSS
• Cooperating with the back-end developer in the process of building the RESTful API
• Communicating with external web services